South African Red Cross Society: Appeal 2005 Volunteer Management and Branch Development Logical Framework Planning Matrix

Transcription

1 Project Objective Indicator(s) Sources of verification Assumptions/risks South African Red Cross branch structure and its management capacity is developed ensuring improved service delivery, and the ability of South African Red Cross to recruit, develop, manage and retain volunteers is improved. The quality of service delivery The number of volunteers recruited, trained and maintained as per database The quality of South African Red Cross volunteers Database and activity reports Feedback from the staff, volunteers, clients and public Volunteer evaluations after the training South African Red Cross fails to integrate the two parallel systems on volunteering, i.e. Voluntary Aid Corps (VAC) and community-based volunteers, as well inducting youth effectively into the voluntary concept. South African Red Cross fails to clarify the responsibility of training for its volunteers, i.e. training through programmes or training through training academy Expected results Indicator(s) Sources of verification Assumptions/risks Volunteer management and branch development policies are finalised, adopted, disseminated and implemented throughout South African Red Cross structures. Volunteer management system defined and approved at the national level and disseminated throughout the structures. The quality of South Africa Red Cross volunteering and development policies (ref. Federation volunteering and development policies) The level of understanding of South African Red Cross of volunteering and development concepts in the Red Cross context Volunteer management design throughout South African Red Cross structures Clarity on volunteer management systems, procedures, roles, responsibilities and reporting lines Copies of volunteer management and branch development policies Feedback from volunteers and staff members on policies and implementation of them Reports of training sessions Copy of the South African Red Cross structure at all levels indicating an institutional home for volunteer management at all levels Copy of the written volunteer management system and procedures Copies of training reports It is a time consuming process to get Acts passed in South Africa. The government fails to recognise South African Red Cross as an auxiliary to the government in practice thus impending the progress of South African Red Cross to receive full recognition, support and funding from the government South African Red Cross fails to identify a qualified and experienced person for the position 05AA014VM.doc 1

2 Expected results Indicator(s) Sources of verification Assumptions/risks Database for volunteer recruitment and maintenance established at the national level. Volunteer management and branch development are coordinated at the national level. Structures, systems and procedures developed, approved and disseminated at the branch level to enable effective function of branches and service delivery among vulnerable people throughout the country. Leadership and management skills, including skills in project management cycle, developed in all branches. Quality and usefulness of volunteer management database The quality of volunteer work and its connection with the programme implementation The connection between branch development and other programming from integration point of view (e.g. branch development used as a framework for developing programming and building the capacity of the branch) South African Red Cross management commitment for volunteer management and branch development Quality of training The quality of South African Red Cross service delivery at the grassroots level Quality of South African Red Cross service delivery Quality of programme planning, implementation, monitoring and reporting at branch level Quality of leadership and management training Quality of the project management cycle training Copies of the forms for entering information Design of the computerised database system Copies of regular reports on volunteer involvement in implementation of projects and programmes National picture about volunteer contribution to South African Red Cross service delivery Copies of project designs from all core areas indicating that the branch development is the framework for South African Red Cross programming Documentation on South African Red Cross approval process on volunteer management and branch development structures, systems and procedures Copies of training curriculum and evaluation reports Copies of monthly, quarterly and annual reports Feedback from the public, staff and volunteers Feedback from the management, staff, volunteers and public Copies of South African Red Cross annual appeals, plans of action and reports Copies of leadership and management training curriculum and evaluations Copies of the project cycle management training 05AA014VM.doc 2

3 Expected results Indicator(s) Sources of verification Assumptions/risks 25 branch needs assessment/exchange visits are organised between the provinces and in cooperation with the volunteer management and branch development project manager. An experienced person with a background of volunteer management and branch development is appointed to coordinate the project at the national level. Needs of the branch identified, lessons learnt and information/knowledge gained through the assessment/exchange visits Quality of the person appointed and his/her performance as a responsible person for this sector Quality of the volunteer management and branch development project management Copies of assessment reports, exchange visit schedules and reports to the management indicating lessons learnt and recommendations for future actions Performance Appraisal Review against Key Performance Objectives Reports and documentation of the correspondence made in this sector Feedback from the public, management, staff and volunteers 05AA014VM.doc 3

4 Activities Resources Sources Preconditions Adopt the volunteer management and branch development policies by the general assembly General Assembly 2005 South African Red Cross own funding External funding Printing, distributing the policies throughout the structures and disseminate them by utilising every opportunity of national trainings and meetings. Define an integrated volunteer management system including roles and responsibilities, chain of command and reporting lines through a participatory process and get it approved by the management. Disseminating the integrated volunteer management system throughout South African Red Cross structures by utilising every opportunity of national trainings and meetings. Maintaining the national level database for registering and maintaining volunteers. Photocopying 500 copies of volunteering and development policies (max 10 pages each) Postage changes Stationery (envelopes) Person responsible for volunteer management and branch development, staff and volunteers South African Red Cross management Communication means ( , phone, fax) Photocopying 500 copies of the structure (max 5 pages each) Communication means ( , fax and phone) Computer Person responsible for volunteer management project Short-term consultant with IT skills for inputting data Stakeholders commitment for effective partnership for this project Budget coverage (PMN and/or South African Red Cross own funding) Project Contract signed between South African Red Cross and the partner 05AA014VM.doc 4

5 Activities Resources Sources Preconditions Establishing a regular consultation mechanism with all other programmes throughout the structures for planning, implementation, monitoring and evaluation purposes. Training key employees at the provincial and branch level on South African Red Cross structures, systems and procedures (which have been developed at the national level). Facilitate leadership and management training for branch managers. Facilitate Project Planning Process (PPP) and reporting training for branch managers and key staff members. Communication means ( , telephone) Training venue Accommodation for participants Catering service for meals (full board) Transport costs of participants Stationery and office supplies Reference material Facilitators Photocopying 300 copies of documents related to structures, systems and procedures (max 20 pages each) Communication means ( , fax and phone) Funding for outsourced leadership and management training for max 35 people Training venue Accommodation for participants Catering service for meals (full board) Transport costs of participants Stationery and office supplies Reference material Facilitators Photocopying 300 copies of planning and reporting guidelines and forms (max 50 pages each) Communication means ( , fax and phone) 05AA014VM.doc 5

6 Activities Resources Sources Preconditions Facilitate 25 branch assessments, exchange and lessons learnt purposes. Appoint an experienced person with a background of volunteer management and branch development to further develop and coordinate the project at the national level. Funding for transport, accommodation and per diem to facilitate the visits (a lump sum for each branch) Salary Accommodation and per diem during field visits Communication means (phone, , fax) Local transport for visits to the provinces and branches Office furniture Stationery and office supplies Postage fees Courier charges 05AA014VM.doc 6