Homework 1 related to chapter 3: Foundations of Planning

Transcription

1 Homework 1 related to chapter 3: Foundations of Planning TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 1) Planning provides direction to managers and nonmanagers alike. 1) 2) Even without planning, departments and individuals always work together, allowing organizations to move efficiently toward their goals. 2) 3) Research indicates that nonplanning organizations always outperform planning organizations. 3) 4) Goals are the foundation of organizational planning. 4) 5) Most businesses have only one objective: to make a profit. 5) 6) Most companies' goals can be classified as either strategic or financial. 6) 7) Goals and objectives are two terms used interchangeably in the planning process. 7) 8) Strategic goals are related to the financial performance of the organization. 8) 9) Strategic plans can be categorized as long term, directional, and single use. 9) 10) Operational plans encompass a particular operational area of the organization. 10) 11) A good understanding of the concept of "Qadar" should lead to no planning for the future. 11) 12) Fatalistic attitudes have never been displayed in Arab societies. 12) MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 13) Planning is often called the primary management function because it. 13) A) creates the vision for the organizational members to work toward B) establishes the basis for all the other functions C) sets the tone for the organizational culture D) offers some basis for future decision making 14) One charge against Arab culture in relation to planning relates to the concept of. 14) A) consumerism B) fundamentalism C) fatalism D) determinism 15) Planning involves two important elements:. 15) A) goals and decisions B) goals and actions C) goals and plans D) plans and decisions 1

2 16) Goals are objectives,. 16) A) but goals are long term, and objectives are short term B) but goals are used by top management, and objectives are used by first-level management C) and we use the two terms interchangeably D) but goals are used in reference to profits, and objectives are used in reference to production output 17) Plans are documents that outline how goals are going to be met and. 17) A) tell what materials and processes are necessary to fulfill the goals B) define which department has what responsibilities needed to accomplish the goals C) describe resource allocations, schedules, and other necessary actions to accomplish the goals D) identify how much capital is required to complete the goals 18) To encourage proper planning in Arab societies, Arab managers need to. 18) A) develop a proper understanding of the concept of Qadar B) cautiously implement modern technology C) rely less on their intuition D) decrease their exposure to the world 19) Official statements of what an organization says and what it wants its various stakeholders to believe are referred to as. A) stated goals B) committed goals C) comprehensive goals D) real goals 19) 20) Which of the following is true concerning an organization's stated objectives? 20) A) Organizations may issue different objectives to stockholders, customers, employees, and the public. B) Organizations issue identical objectives to all constituents. C) Stated objectives are usually in line with short-term actions. D) Organizations typically have internal and external sets of objectives. 2

3 Answer Key Testname: UNTITLED3 1) TRUE 2) FALSE 3) FALSE 4) TRUE 5) FALSE 6) TRUE 7) TRUE 8) FALSE 9) TRUE 10) TRUE 11) FALSE 12) FALSE 13) B 14) C 15) C 16) C 17) C 18) A 19) A 20) A 3

4 Homework 2 related to chapter 3: Foundations of Planning TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 1) 'Long- term' used to mean anything over three years, but now it means anything over one year. 1) 2) 'Short- term' plans are those covering one year or less. 2) 3) In MBO, or 'management by objectives', goals are often less well- defined, giving managers and employees more flexibility to respond to changing conditions. 3) 4) In a typical MBO program, successful achievement of objectives is reinforced by performance- based rewards. 4) 5) An MBO program consists of four elements: loose goals, participative decision making, an explicit time period, and performance feedback. 5) 6) A well- designed goal should be measurable and quantifiable. 6) 7) The more the current plans affect future commitments, the longer the time frame for which managers should plan. 7) 8) Planning is a waste of time in a volatile environment. 8) MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 9) The quality of the planning process and the appropriate implementation of the plans probably. A) contribute more to high performance than does the extent of planning B) should be studied more to factually determine which contributes the most C) contribute less to high performance than does the extent of planning D) don't contribute to high performance nearly as much as the extent of planning 10) The most common ways to describe organizational plans are by their frequency of use, time frame, specificity, and. A) flexibility B) attainability C) quantifiability D) breadth 11) When we categorize plans as being directional versus specific, we are categorizing them by. A) depth B) frequency of use C) specificity D) breadth 9) 10) 11) 12) When we categorize plans as being single- use versus standing, we categorize them by. 12) A) time frame B) specificity C) breadth D) frequency of use 1

5 13) Strategic plans tend to cover a longer period of time than operational goals and also. 13) A) include an estimate of the profits that the stockholder can anticipate as dividends B) cover the financial projections of the planning period C) cover a broader view of the organization D) cover a more narrow view of the organization 14) Directional plans. 14) A) meet the needs of a unique situation B) have clearly defined objectives C) identify general guidelines D) last for 3-5 years 15) is a one- time plan specifically designed to meet the needs of a unique situation. 15) A) An operational plan B) A multipurpose plan C) A single- use plan D) A strategic plan 16) Standing plans are ongoing plans that provide. 16) A) guidance for activities performed repeatedly B) the stockholders with identifiable goals that the organization will always strive to achieve C) general directions on how to accomplish an identifiable task D) stakeholders with identifiable goals that the organization will always strive to achieve 17) When the hierarchy of organizational goals is clearly defined, it forms a. 17) A) hierarchical- link chain B) weakest- link chain C) level- level chain D) means- ends chain 18) Management by objectives (MBO) is a management system in which the first step is setting specific performance goals that are. A) established and that can be easily accomplished B) determined by top management with clarity so that the objectives are clear to even the most incompetent employee C) developed in such a manner that the employees are self- directed and do not need supervision D) jointly determined by employees and their managers 18) 19) In the MBO system,. 19) A) objectives are determined by management B) goals are used as controls C) goals are only reviewed at the time of completion D) progress toward objectives is periodically reviewed 20) What is the first step in a typical MBO program? 20) A) The organization's overall objectives and strategies are formulated. B) Major objectives are allocated among divisional and departmental units. C) Action plans are specified and agreed upon by managers and employees. D) Unit managers collaboratively set specific objectives for their units with their managers. 21) A well- designed goal should be. 21) A) specific and within a manageable time frame B) written in terms of outcomes rather than actions C) short and very specific about expected outcomes D) identifiable to even the first- line supervisors 2

6 Answer Key Testname: UNTITLED4 1) FALSE 2) TRUE 3) FALSE 4) TRUE 5) FALSE 6) TRUE 7) TRUE 8) FALSE 9) A 10) D 11) C 12) D 13) C 14) C 15) C 16) A 17) D 18) D 19) D 20) A 21) B 3

7 Homework related to chapter 9: Organizational Structure and Design TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 1) Organizational design is the organization's formal framework by which job tasks are divided, grouped, and coordinated. 1) 2) Organizational structure is the degree to which tasks in an organization are divided into separate jobs. 2) 3) When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized. 3) 4) The concept of centralization-decentralization is absolute. 4) 5) When effective implementation of company strategies depends on managers having involvement and flexibility to make decisions, the company is probably more decentralized. 5) 6) A term for increased decentralization is employee empowerment, which is giving employees more authority to make decisions. 6) 7) Grouping jobs on the basis of product or customer flow is termed 'customer departmentalization'. 7) 8) An organic organization tends to be characterized by high specialization, extensive departmentalization, narrow spans of control, high formalization, a limited information network, and liole participation in decision making by low-level employees. 8) 9) An organic organization would likely be very flexible. 9) 10) A simple structure is an organizational design that groups similar or related occupational specialties together. 10) 11) In divisional structures, the parent corporation typically acts as an external overseer to coordinate and control the various divisions. 11) 12) Employee empowerment is a crucial aspect of team structure because there is no line of managerial authority from top to booom. 12) 13) A matrix design creates a dual chain of demand. 13) 14) Project structures tend to be rigid and inflexible organizational designs. 14) MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 15) is the formal arrangement of jobs within an organization. 15) A) Organizational structure B) Work specialization C) Organizational design D) Departmentalization

8 16) Organizational design is based on decisions about. 16) A) centralization and matrices B) chain of command and span of control C) strategy and structure D) work specialization and mechanisms 17) In describing the degree to which tasks in an organization are divided into separate jobs, managers use the term. 17) A) chain of command B) work specialization C) departmentalization D) span of control 18) Which statement accurately defines work specialization? 18) A) Jobs are ranked relative only to their worth or value to the businesses. B) The degree to which tasks are grouped together. C) Individual employees specialize in doing part of an activity rather than the entire activity. D) It clarifies who reports to whom. 19) On what basis are jobs grouped in order to accomplish organizational goals? 19) A) Departmentalization B) Centralization C) Coordination D) Formalization 20) Departmentalization based on groups' jobs is based on the territory or physical location. 20) A) product B) functional C) geographic D) matrix 21) departmentalization is based on the product or customer flow through the organization. 21) A) Functional B) Organizational structure C) Product D) Process 22) What kind of departmentalization would be in place in a government organization where different public service responsibilities are divided into activities for employers, children, and the disabled? 22) A) Customer B) Product C) Outcome D) Geographic 23) The concept that defines the number of subordinates that report to a manager and that indirectly specifies the number of levels of management in an organization, is called. 23) A) responsibility factor B) unity of command C) span of control D) authorized line of responsibility 24) The degree to which jobs are standardized and guided by rules and procedures is called. 24) A) work specialization B) formalization C) decentralization D) centralization 25) When managers standardize employee behavior through rules and procedures, the jobs are becoming more. 25) A) vertical B) horizontal C) diversified D) formalized 26) A(n) organization is rigidly controlled and efficient. 26) A) learning B) horizontal C) organic D) mechanistic 27) A(n) organization is able to change rapidly as needs require. 27) A) mechanistic B) horizontal C) vertical D) organic 28) The appropriate structure for an organization is based on four contingency variables: strategy, size, degree of

9 environmental uncertainty, and. 28) A) intensity of competition B) history C) technology D) leadership 29) In describing the relationship between structure and strategy, it can be said that. 29) A) strategy follows structure in smaller organizations B) structure follows strategy C) strategy follows structure D) strategy and structure are always handled equally 30) The greater the environmental uncertainty, the more an organization needs to become. 30) A) mechanistic B) technologically pure C) supportive of technological change D) organic 1) FALSE 2) FALSE 3) TRUE 4) FALSE 5) TRUE 6) TRUE 7) FALSE 8) FALSE 9) TRUE 10) FALSE 11) TRUE 12) TRUE 13) TRUE 14) FALSE 15) A 16) B 17) B 18) C 19) A 20) C 21) D 22) A 23) C 24) B 25) D 26) D 27) D 28) C 29) B 30) D Answers of homework chapter 4 POM (Organizational structure and design)

10 Homework related to chapter 5 : Managers as Leaders Name: ID: Sec;on: MULTIPLE CHOICE. Choose the one alterna6ve that best completes the statement or answers the ques6on. 1) Persons who are able to influence others and who possess managerial authority are termed. 1) A) leaders B) visionaries C) organizers D) managers 2) The dimension of trust that is used to describe honesty and truthfulness is. 2) A) consistency B) competence C) loyalty D) integrity 3) All of the following are sources of leader power except. 3) A) coercive B) status C) expert D) legitimate 4) Leadership. 4) A) has only been studied since the early twentieth century B) cannot be developed, according to research C) has a requirement of at least five members to be led D) is based on management direction 5) Ibn Khaldun's most famous book, in which he included a perspective on leadership, is called the. 5) A) Tareekh (or "History") B) Assabiyat AlArab (or "The Group bond among Arabs") C) Assiyash wal Hukm (or "Politics and Governing") D) Muqaddimah (or "Introduction") 6) Perfecting details, according to Ibn Khaldun, refer to.6) A) the personal qualities of the leader B) the environmental factors that shape a leader's behavior C) the details of the leader's message D) the attributes of the leader's tribe or family 7) Ibn Khaldun describes "asabiya" as. 7) A) the group feeling or group bond B) the leader's ability to force compliance C) the follower's attachment to the leader D) the agreements between tribes 8) Trait theory ignores. 8) A) the interactions of leaders and their group members as well as situational factors B) the characteristics of the group members C) situational factors in the leadership research D) the interactions of leaders 9) The University of Iowa studies discussed all of the following leadership styles except.9) A) accommodating B) laissez-faire C) democratic D) autocratic 10) Which of the following describes the leadership style in which a leader tends to centralize authority, dictate work methods, make unilateral decisions, and limit employee participation? 10) A) democratic style B) cultural style C) autocratic style D) laissez-faire style

11 11) The style of leadership describes a leader who tends to involve employees in decision making, delegate authority, encourage participation in deciding work methods and goals, and use feedback as an opportunity for coaching employees. 11) A) cultural B) autocratic C) laissez-faire D) democratic 12) Which of the following describes the leadership style in which the leader generally gives the group complete freedom to make decisions and complete the work in whatever way it sees fit? 12) A) autocratic style B) cultural style C) democratic style D) laissez-faire style 13) The dimension of trust that is used to describe reliability, predictability, and good judgment in handling situations is termed. 13) A) loyalty B) integrity C) consistency D) competence 14) is the power to give positive benefit or rewards. 14) A) Reward power B) Referent power C) Expert power D) Coercive power 15) is the power that rests on the leader's ability to punish or control. 15) A) Expert power B) Referent power C) Reward power D) Coercive power 16) Which of the following is the type of power a person has because of his or her position in the formal organizational hierarchy? 16) A) reward power B) coercive power C) legitimate power D) expert power 17) Leadership is. 17) A) the function of influencing a group towards the achievement of goals B) directing a group towards the achievement of goals C) the process of influencing a group toward the achievement of goals D) a group that achieves goals 18) Early research into leadership traits sought. 18) A) characteristics that might differentiate leaders from nonleaders B) identification of traits that leaders could use C) and found the traits status of leaders D) to clarify the need for leadership traits 19) In the University of Iowa behavioral studies, group members' satisfaction levels were generally. 19) A) improved when the leader was considerate of the outcomes B) higher under a democratic leader than under an autocratic one C) higher under an autocratic leader in the long run D) maintained when the leader was autocratic in the short run

12 TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 20) Effective leaders do not need a high degree of knowledge about the company, industry, and technical matters. 20) 21) According to the University of Michigan studies, leaders who are production oriented are described as emphasizing interpersonal relationships and as taking a personal interest in the needs of their followers. 21) 22) The challenge for many managers is learning how to become an effective team leader. 22) 23) According to Ibn Khaldun, "perfecting details" mean the detailed messages that leaders communicate to their followers. 23) 24) According to Ibn Khaldun, "Asabiya" mostly stems from blood ties and alliances. 24) 25) Despite the best efforts of researchers, it proved impossible to identify one set of traits that would always differentiate leaders from nonleaders. 25) 26) Legitimate power and authority are one in the same. 26) 27) Legitimate power and authority are inherent in management positions. 27) 28) Credibility is the degree to which followers perceive someone as honest, competent, and able to inspire. 28) 29) Trust is the belief in the integrity, character, and ability of a leader. 29) 30) Of the five dimensions that make up the concept of trust, loyalty seems to be the most critical when someone assesses another's trustworthiness. 30)

13 1) A 2) D 3) B 4) A 5) D 6) A 7) A 8) A 9) A 10) C 11) D 12) D 13) C 14) A 15) D 16) C 17) C 18) A 19) B 20) FALSE 21) FALSE 22) TRUE 23) FALSE 24) TRUE 25) TRUE 26) TRUE 27) TRUE 28) TRUE 29) TRUE 30) FALSE