Position Number(s) Community Division/Region(s) Yellowknife Community and Extensions

Transcription

1 IDENTIFICATION Department Position Title Aurora College Integration Advisor Position Number(s) Community Division/Region(s) Yellowknife Community and Extensions PURPOSE OF THE POSITION The Integration Advisor is responsible for the planning, organization, and delivery of Integration Programs based on Immigration, Refugees and Citizenship Canada (IRCC) guidelines. The Integration Advisor manages and maintains the highest level of integration services for recent newcomers to Canada who meet IRCC s program eligibility criteria. SCOPE The Integration Advisor is located in the Trades and Technology Building, Yellowknife Campus and reports to the Regional Program Head for Tlicho and Yellowknife. The position secures funding from Immigration, Refugees and Citizenship Canada (IRCC) through the proposal preparation process and is a stand-alone program. The Advisor helps eligible newcomers adjust to life in Canada by providing information and counseling, interpretation services, and referral to other services such as English language training (Language Instruction for Newcomers to Canada LINC) and assistance with finding employment. Counseling may be conducted on an individual or group basis. RESPONSIBILITIES 1. Provide Integration Services Determines each client s (newcomer) eligibility for integration programs under the IRCC s Integration Programs eligibility criteria Registers clients into the IRCC ICARE (client records system) Meets defined and detailed program objectives and standards as outlined by IRCC Provides integration information and referral services to eligible clients on an individual or group session basis Assists clients with career development Refers clients to other service providers Develops and maintains a goal-centred progress plan for each client February 22, 2018 Aurora College Job Description Page 1 of 5

2 Provides clients with information and counseling Maintains the public profile of IRCC Integration Programs by means of paid advertising and outreach services Establishes and maintains partnerships with local agencies and service providers as the means to both recruit clients as well as to provide them with a network of community services Plans and facilitates group information sessions, e.g. with Service Canada Plans and facilitates community connections between clients and established Canadians to help newcomers practice English, learn about Canadian culture, and make social connections in the community Provides monthly reports, interim, and final narrative reports on program activities Attends regular program meetings, monitors and records client attendance, drafts correspondence, and understands and complies with IRCC protocols and procedures Represents the College within the community and therefore plays a critical role in creating and promoting a positive image for the College 2. Provide Integration Through Volunteer Services Recruits and trains volunteers to provide clients with one on one support Determines each client s (newcomer) eligibility under the Integration Program Registers clients into the IRCC ICARE (client record system) Meets defined and detailed program objectives and standards as outlined by IRCC Maintains the public profile of volunteer integration services by means of paid advertising and outreach services Provides monthly reports, attends regular program meetings, monitors and records client attendance, drafts correspondence and understands and complies with IRCC protocols and procedures Represents the College within the community and therefore plays a critical role in creating and promoting a positive image for the College 3. Undertake Administrative Tasks Completes reports as required Recommends resources, activities and programs in the communities for Host volunteers working with clients Maintains client records as appropriate, including attendance, correspondence, and evaluations Assumes other tasks as may be initiated from time to time, including promotional activities Participates in regular and extraordinary program staff meetings WORKING CONDITIONS Physical Demands There are limited physical demands associated with this position. February 22, 2018 Aurora College Job Description Page 2 of 5

3 Environmental Conditions The incumbent is located in a pleasant office environment; however, the incumbent is in a highly visible and responsible position which can at times be demanding and stressful. Sensory Demands The incumbent must spend each day in concentrated listening and observing situations of both a technical and interpersonal nature. The incumbent must also spend hours each day on the computer, which requires attention to detail and daily observation of client behavior, nonverbal communication, and response. Mental Demands The incumbent is faced with mental demands stemming from the need to communicate with others constantly, the intensity of meetings, the need for attention to detail, and to provide settlement services in a cross-cultural environment. KNOWLEDGE, SKILLS AND ABILITIES Knowledge and practical understanding of Integration Programs as prescribed by Immigration Refugees and Citizenship Canada (IRCC) Knowledge, understanding, and experience of building community partnerships Knowledge, understanding, and experience of working with volunteer programs Commitment to client services, combined with experience and demonstrated excellence in team-work environments Experience of working in a cross-cultural environment Knowledge of Northern cultures, cross-cultural processes and politics and an awareness of the organization and structure of Aurora College Knowledge and understanding of computer programs such as word processing, and Internet programs Excellent oral and written communication skills Excellent organizational skills Typically, the above qualifications would be attained by: The incumbent would normally require the knowledge, skills and abilities for this position through an appropriate Degree in Education or Social Science and two years previous work experience as an Integration Advisor (or similar role) in a cross-cultural environment. Coursework or certification in adult education would be an asset. ADDITIONAL REQUIREMENTS Position Security (check one) No criminal records check required X Position of Trust criminal records check required Highly sensitive position requires verification of identity and a criminal records check February 22, 2018 Aurora College Job Description Page 3 of 5

4 French language (check one if applies) French required (must identify required level below) Level required for this Designated Position is: ORAL EXPRESSION AND COMPREHENSION Basic (B) Intermediate (I) Advanced (A) READING COMPREHENSION: Basic (B) Intermediate (I) Advanced (A) WRITING SKILLS: Basic (B) Intermediate (I) Advanced (A) French preferred Indigenous language: Select language Required Preferred February 22, 2018 Aurora College Job Description Page 4 of 5

5 CERTIFICATION Title: Integration Advisor Position Number(s): Employee Signature Supervisor Signature Printed Name Printed Name I certify that I have read and understand the responsibilities assigned to this position. I certify that this job description is an accurate description of the responsibilities assigned to the position. President, Aurora College Signature I approve the delegation of the responsibilities outlined herein within the context of the attached organizational structure. The above statements are intended to describe the general nature and level of work being performed by the incumbents of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position. February 22, 2018 Aurora College Job Description Page 5 of 5