EXPERTS ON THE FUTURE OF WORK. Workplace Solutions and Change Management

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1 EXPERTS ON THE FUTURE OF WORK Workplace Solutions and Change Management

2 WELCOME Work is changing and so is the workplace... Changing organisational structures, increasing agility, multiple generations working together, new technologies. These changes ask for rethinking the way we work. Colliers International takes a holistic fact based approach to create an empowering work environment that is ready for the future. If you are considering to change your work environment, planning to review your business model, changing headcount; or if you want to increase employee engagement and become an employer of choice, Colliers International s Workplace Solutions is here to help you make the right choices. 02 Experts on the future of work WORKPLACE SOLUTIONS VISION Employee engagement Staff is commonly the highest cost but also the key revenue engine for any company. This is why it is important to use this resource with care and attention. Colliers creates work environments that that positively impact on elements like employee engagement, empowerment, health and productivity which ultimately accelerates company success and profit. By doing so we know what solutions work in practice and are able to offer fact based advice. INCREASED = INCREASED ENGAGEMENT REVENUE Space efficiency and adaptability Continuous change is becoming the standard. It s important that the work environment is able to adapt to organisational changes without the need for continuous refurbishments. Colliers creates workplaces that are not only efficient, but are also able to adapt to change. INCREASED EFFICIENCY = COST SAVINGS Data-driven decisions We work for many different local and global innovative companies. For each project, Colliers measures the actual impact of implemented workplace solutions on company specific goals. Experts on the future of work 03

3 WHAT WE DELIVER What do we deliver? Colliers starts the workplace envisioning with exploring and prioritising the most important business goals followed by defining a way of working and work environment characteristics that positively impact on these goals. Organisational demands will be researched by analysing organisational strategy, work processes, workstyles and lifestyles of today s and tomorrow s employees in close cooperation with HR, IT and Facility departments. All gathered information will be translated into workplace solutions that truly accelerate your business. A structured process Colliers provides a proven, structured process to develop the workplace solutions. We recommend to involve management as well employees during the process. By involving management and 04 Experts on the future of work employees in defining workplace solutions, focus will be on co-creation. The more people are involved, the less change management is required afterwards. Program of specifications The final deliverable is a program of specifications in which the workplace solutions are defined on 4 levels: BRICKS Work environment requirements BYTES IT requirements BEHAVIOUR BRANDING Working and workplace behaviours Identity and look & feel 1. LEADERSHIP VISION AND FRAMEWORK FOR FUTURE WAY OF WORKING 2. RESEARCH ORGANISATIONAL DEMANDS > Work and lifestyle analysis > Exploring and prioritising organisational goals > Space Utilisation Study > Workplace envisioning & setting the framework > Work process and activity analysis > Defining key performance indicators > E mployee questionnaire workplace satisfiers and dissatisfiers > Recommendations for the future way of working > C hange strategy based on GAP today and future way of working CONCEPT & PROGRAM OF SPECIFICATIONS > P rogram of specifications bricks, bytes, behaviour and branding > Business case financial impact > Testfits and zoning principles CHANGE MANAGEMENT STRATEGY > B uilding community around the change, identify promotors > E ngagement-activities and tools like serious gaming, trade fairs, sneak previews, virtual reality, videos, workpacks Experts on the future of work 05

4 OUR CLIENTS Our key projects We represent dynamic and distinguished companies from Fortune 500 names to financial institutions and governmental organisations. Our highlight track record includes global Workplace Solutions and change management projects. 06 Experts on the future of work

5 TEAM AND CONTACTS Our experts Our dedicated Workplace Solutions team ensures that projects are completed with a high degree of professionalism, quality and within the designated timeframe. Our professionals have diverse backgrounds including business/organisation, real estate, sociology and architecture which allows us to create a truly multidisciplinary approach delivering creative solutions. The Workplace Solutions team has global coverage, with more than 60 workplace consultants across the world. The global approach is consistent without losing the ability to adjust to local cultural differences and market conditions. High quality service is guaranteed all over the world. KATA MAZSAROFF Director, Head of Occupier Services Occupier Services Hungary kata.mazsaroff@colliers.com DAVID HORVATH Senior Workplace Consultant Occupier Services Hungary david.horvath@colliers.com ABOUT COLLIERS The Colliers Advantage Colliers International is an industry-leading real estate services company with a global brand operating in 69 countries and a workforce of more than 15,400 skilled professionals serving clients in the world s most important markets. With an enterprising culture and significant employee ownership and control, Colliers professionals provide a full range of services to real estate occupiers, owners and investors worldwide. Services include strategic advice and execution for property sales, leasing and finance; global corporate solutions; property, facility and project management; workplace solutions; appraisal, valuation and tax consulting; customised research; and thought leadership consulting. Colliers International Hungary MOM Park - Gellért torony Csörsz utca 41. Budapest, H-1124 Hungary 08 Experts on the future of work Experts on the future of work 09

6 Copyright 2018 Colliers International. The information contained herein has been obtained from sources deemed reliable. While every reasonable effort has been made to ensure its accuracy, we cannot guarantee it. No responsibility is assumed for any inaccuracies. Readers are encouraged to consult their professional advisors prior to acting on any of the material contained in this report.