Brochure Embark on your digital journey. Apprenticeship Programmes 2017

Transcription

1 Brochure Embark on your digital journey Apprenticeship Programmes 2017

2 Contents About Atos 04 Apprenticeship programme 05 Apprenticeship opportunities - Level 3 06 Apprenticeship opportunities - Level 4 08 Our apprentices 10 Application hints and tips 13 ParentZone 14 QA Apprenticeships 15 Benefits 17 FAQs and how to apply 19

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4 About Atos We bring together people, technology and business to accelerate digital journeys worldwide. As evolving technologies continue to shift the way industries work we re ready as a trusted partner to our clients. Our business technologists truly listen, and use their genuine technical understanding and strategic business acumen to produce innovative answers to our clients biggest challenges. As IT partner to the Olympic and Paralympic Games, people look to our business technologists to deliver on an extraordinary scale, under the scrutiny of the entire world. And it shows in the work we do at the 2016 Rio Olympic Games we delivered race results as they happened around the world in just 0.3 seconds. We re trusted to deliver excellence every time, and that takes 100,000 business technologists in 72 countries each using their expertise to bring business and technology together for clients across the globe. Each year we support apprentices across the UK to start their own digital journey. Our Level 3 and 4 apprenticeship programmes cover a diverse range of disciplines. So it doesn t matter whether you want to develop your business skills or work within a more technical role we ll have something for you. You can expect both on-the-job mentoring and structured training courses giving you the skills to take your career anywhere you want to go. For more information about us visit: uk.atos.net/apprentices We have annual revenues of 12 billion

5 Apprenticeship programme Our Apprenticeship Programme will help kick start your business or technical career. We offer a starting salary of 13,000 for Level 3 schemes or 15,000 for Level 4 schemes ( 15,000 or 17,000 in London, respectively), an attractive range of benefits and a permanent contract from day one. You ll enjoy a structured learning journey, and be provided with the technical and business skills you need to confidently take on new responsibilities, as you build a rewarding and satisfying career. All our apprentices benefit from: Ongoing support & development Your nominated apprentice buddy will help you settle into work and your line manager and mentor will oversee your ongoing personal and professional development. You ll have a Skills Coach assigned to support you individually throughout your apprenticeship training and assignments, ensuring you are ready for your end point assessment. Apprentice scheme training Apprentices on our technical programmes will move straight into an intensive eight-week technical training programme, to give you all the skills you need to hit the ground running when you join your team. For all our other schemes, you ll be based in the workplace for at least 30 hours per week. Over the duration of your apprenticeship, you will attend training courses tailored to your scheme. You ll complete off-the-job training in blocks, with typically 6-12 weeks of training over the course of your apprenticeship, depending on the scheme. All apprentices will also join a week long outdoor residential experience. This adventurous learning programme will teach you valuable skills for the workplace. As well as showing you what you re capable of achieving with the right support. Apprentice programme induction Our one-week induction programme introduces you to the working environment at Atos and offers training on a range of key business and personal skills, to help you succeed from day one. The programme prepares you to adopt a professional and proactive problem solving mindset, and equips you with the behaviours and skills needed to work effectively with your managers, peers and customers. Industry-recognised qualifications On successful completion of your apprenticeship programme you ll receive formal qualifications based on your scheme. Qualifications include City & Guilds Level 3 and 4 Industry-recognised Diplomas, ITIL Foundation certificate and Level 4 NVQ; as well as Business Administration and Project Management diplomas, and other industry standard qualifications. About you You ll need a minimum of five GCSEs/Scottish Nationals or equivalent at A-C grade for all schemes (including Maths and English) plus two A-Levels/Scottish Highers or equivalent for our Level 4 schemes. We re most interested in passionate people who are great team players, committed to solving problems and making things better even without being asked. If you re ready to rise to the challenge of an amazing career, then what we re looking for is you. 05

6 Our Level 3 apprenticeships offer a structured learning journey across a range of specialist areas, wherever your strengths lie. Over months you ll gain a professionally recognised City & Guilds Level 3 qualification, equivalent to A-Levels, as well as the experience and confidence to launch your digital career. Level 3 Schemes Apprenticeship opportunities Business Administration On our Business Administration scheme you ll develop some of the most essential business skills around. From a training perspective, your modules will cover the general principles of business, reporting and analysing data, and managing budgets, resources and change. On top of this, you ll develop key communication and planning skills, transforming you into a trusted professional, ready to contribute to live projects and progress your career. Customer Service This scheme will teach you essential skills for providing excellent customer care, in a busy environment. You ll learn how to build and maintain excellent customer relationships in a professional way, and understand and evaluate your customer s journey, and their end to end experience, in order for you to provide the best possible service. You ll also learn how to gather and analyse data and customer information that influences change and improvements in service. Digital Applications Throughout your apprenticeship you ll develop some of the most essential business skills around. From a technical perspective, you ll gain your PC passport, ensuring you are confident to use a range of systems and software packages. Just as importantly though, you ll develop key personal and professional skills to ensure you succeed in a business career working with digital applications. 06 Visit uk.atos.net/ apprentices to find out what schemes and opportunities are available in your area.

7 Last year, we equipped 1300 McDonald s restaurants with interactive digital screens to speed up orders. Service Management You ll develop a balance of technical expertise, creative problem solving and relationship building all skills you ll put to good use as you progress your digital career. As a Service Management apprentice you ll build experience in how to isolate the root-causes of major issues to permanently resolve them. You ll also learn how to manage change initiatives to improve products and processes, all while establishing and maintaining excellent service levels. Software Developer As a Software Developer, you ll learn the skills to work on a diverse range of projects in a fast-paced environment, developing your knowledge of the digital sector and learning how to create world-class customer solutions. Covering a range of programming languages, you ll develop all the technical and personal skills you need for a career in the future of technology using some of the most sophisticated software across multiple platforms. Systems & Networking Throughout your apprenticeship, you ll develop your understanding of the fundamentals of IT systems, networking and data analysis. That will include tuition on mobile, operating systems, cloud services, business, coding, networking and architecture. In addition to technical skills, you ll develop key business skills. So if you ve a genuine passion for IT, we ll teach you everything you ll need to be become an authoritative technical professional. 07

8 Our Level 4 apprenticeships offer a structured learning journey across a range of specialist areas, wherever your strengths lie. Over months you ll gain a professionally recognised City & Guilds, or APM Level 4 qualification, equivalent to the first year of a degree, as well as the experience and confidence to launch your digital career. Level 4 Schemes Apprenticeship opportunities Business Administration On our Business Administration scheme you ll cover a range of key skills, including developing an understanding of how businesses are structured, the principles and role of business ethics, and how to manage resources and people to deliver business benefits. Just as importantly, you ll develop your soft skills, including how to plan and lead effective meetings, business relationships and negotiations in a business environment, giving you everything you need to become a trusted business professional. Cyber Security On our Cyber Security scheme you ll develop the skills to work on live projects to prevent cyber crime decrypting data and untangling malware to create solutions to some of the most complex business challenges available. You ll learn to set up, configure and secure networks, understand and deconstruct cryptography and prove your real-world penetration testing skills, giving you everything you need to succeed in the fastest evolving sector in IT. Project Management You ll cover a diverse range of subjects, integral to leading successful projects; learning the basics of project management, stakeholder engagement and project communications as early as possible, so you can make an impact on live projects. You ll learn about project scope, scheduling, finance, risk, quality, resources and contracts, so that by the time you ve completed, you ll have industry-recognised qualifications, along with all the skills and experience for a successful career in project management. 08

9 Globally, we manage over 90,000 servers. Visit uk.atos.net/ apprentices to find out what schemes and opportunities are available in your area. 09

10 Our apprentices Ember Level 4 Cyber Security I work in a team of cyber security analysts, where I ve learned to utilise a range of tools to monitor customer networks for malware and intrusion attempts; conducting investigations when required, to maintain the security of our customers IT systems. My apprenticeship started with an intensive training programme to give me all the technical skills I needed to get up and running. Having achieved certified practitioner status, and gained a wide range of experience I ve recently been promoted to Cyber Security Specialist where I ll be more involved in leading the team of cyber analysts. Farhan Level 3 Customer Service As a Quality Analyst on our busy IT Service Desk, I help maintain and improve the quality of client service. I also train staff on quality standards and produce monthly reports to identify any areas for improvement. Since joining, I have had a positive impact, using my IT knowledge and customer skills to give feedback to agents and team leaders. My team trusts me to do the best job, and value my support. I have learnt so much, become more confident, and my contributions to Atos are recognised all the time, which makes the apprenticeship even better. Holly Level 4 Project Management I quickly started work on a key account, helping to manage changes and produce project status update reports. At the start, I wasn t sure how much impact I would make, but I was soon undertaking work that altered key processes and helped project managers to identify any issues on major projects. I am given a lot of responsibility, but if I ever need support there is always someone to help out. I ve gained some great project management experience, my technical understanding has expanded rapidly and I am learning new things every week. I m also helping to organise our apprentice end of programme conference, to celebrate everyone s success on the programme. 10 For Rio 2016, we delivered results around the world in just 0.3 seconds.

11 Joseph Level 4 Software Developer I ve learned so many technical skills since joining Atos. I ve developed skills in a range of programming languages and methodologies, which I ve applied to live projects within our Cloud Services team, such as building a new web portal for storage and management of customer data. I m gaining exposure to different teams to help me decide which area I want to focus on after my apprenticeship. The training and work that I have done have improved my technical abilities hugely but they ve also improved my soft skills. I have become more confident, with the support and encouragement of the team around me. Laura Level 3 Systems & Networking Since starting at Atos I ve been involved with key projects, and I am working towards being an application packager. My IT skills have advanced rapidly through the training provided, and I continue to gain knowledge every day that s the reason I chose an apprenticeship over university: I have the chance to progress while gaining qualifications. I ve had great support, developed a lot more confidence and it s rewarding to be trusted with important client work. I was also involved in the Brathay Apprentice Challenge this year, raising awareness of apprenticeships amongst young people, as well as raising money for charity. Liam Level 3 Customer Service I work in our busy scheduling team, handling inbound and outbound calls with customers, acting as a key point of contact for customer enquiries and scheduling of customer appointments, ensuring we comply with company policies and procedures. I ve learned a lot in my apprenticeship so far, learning how to interact with customers and take ownership of any queries or issues that may arise, making sure we re giving the best service to our customers. I ve also learned how to work within a team and I m able to transfer my skills and knowledge learned on the apprenticeship training, into the workplace. To read more apprentice journeys visit our website uk.atos.net/apprentices 11

12 Atos handles over 2000 tweets every second.

13 Application hints and tips Research the role and the company you re applying to You can find a lot of information about Atos on our website. If you fully understand what you have applied for, it demonstrates a particular interest and motivation. This may seem time-consuming, but sending out generic applications is unlikely to be successful. Review your application You ll be asked to fill out an application form. It s been carefully formulated to highlight your most important skills and qualities. You should always look through your application using a spellchecker. If you can, you should ask someone else to read it as well. Make sure your application demonstrates achievements This doesn t have to be a formal qualification. Are you in a computer club or have you won a school prize? All these experiences are of interest to Atos and show motivation and capability. else to read it as well. Demonstrate transferable skills We are interested in finding out what transferable skills you have. For example, are you in a school sports team, showing long term commitment and teamwork? Or have you worked in a shop, developing skills in dealing with the public? Highlight all forms of work experience Any form of work experience is of interest, whether that s a week s placement, a paper round, a weekend job in a shop, or voluntary activities. These all help to demonstrate key transferable skills. 13

14 ParentZone There are so many options for school leavers, it s difficult to make the best choice. As parents or guardians, we re there to support them in making the right decisions. That s why we ve put together some useful information, to help you determine whether an apprenticeship is right for your child s career. What is an apprenticeship? An apprenticeship provides the perfect combination of employment and training, giving applicants the opportunity to learn and apply skills that matter in the workplace, whilst in paid, permanent employment. Their training leads to industry-recognised qualifications, whilst they contribute to live projects in the workplace from day one, with the support of expert colleagues. What apprenticeship schemes does Atos offer? We offer both Level 3 and Level 4 schemes. Our Level 3 (post-gcse entry) apprenticeship takes months to complete, and leads to a qualification equivalent to A-Levels. Our Level 4 apprenticeship takes months to complete, and results in a qualification equivalent to the first year of a degree programme. After the entry level apprenticeship, our apprentices can go on to progress up to a Level 6 Degree Apprenticeship; ideal for people who want a degree, but want to work at the same time. What qualifications will apprentices receive? Whichever route an apprentice takes, they ll gain City & Guilds or SCQF qualifications, as well as certifications from partner companies like Microsoft, Oracle, Cisco and APM. So, once they ve finished, they ll be a fully qualified professional, in work and without any student debts. Does the apprenticeship cost anything? No, the apprentices will not have to pay anything towards their apprenticeship. From the cost of their training to the books and materials, we ve got it covered. Helping your child succeed One of the best things you can encourage an applicant to do is to research their options and help them find a route that best compliments their skills and aspirations. If they get to know our apprentice website, they ll have a good idea of what our programme offers, and be well prepared for the recruitment process. 14

15 QA Apprenticeships We work closely with QA Apprenticeships to deliver world-class apprenticeship programmes. QA Apprenticeships are the first IT Apprenticeships business to be rated Ofsted Outstanding and have won multiple awards for their IT, Developer, Digital Marketing and Business Services apprenticeships. So you can be confident that you ll be training with some of the best and most engaging professionals in the industry. QA provide all of our apprenticeship training courses, tailored to each scheme, at a specialist training organisation or an Atos work site. You will complete off-the-job training in blocks, with typically 6-12 weeks of training over the course of your apprenticeship, depending on the scheme. You will be assigned a QA Skills Coach to support you throughout your apprenticeship, with regular contact every 6-8 weeks. The QA Skills Coach assesses progress through knowledge and skills training modules as well as encouraging apprentices to demonstrate your competence, knowledge and understanding on the job. They ll ensure you succeed and help you to reach your full potential. Both Atos and QA Apprenticeships will support you through your training and completion of assignments and assessments, to ensure you successfully complete your apprenticeship and achieve industry-recognised qualifications. We currently hold over 93,000 square meters of data centres 15

16 38,000 of our employees enjoy the ability to work from home.

17 Benefits When you join us, you ll be taking on new challenges right from the start, and we ll show our commitment to you, by employing you on a permanent contract from day one. Our comprehensive reward package includes: A starting salary of: 13,000 per annum (or 15,000 in London) for Level 3 schemes 15,000 per annum (or 17,000 in London) for Level 4 schemes 25 days holiday, plus the option to buy up to ten more Private medical insurance A pension plan Income protection insurance Life assurance A fully funded training program to help you achieve your qualifications You ll also have access to a range of flexible benefits, including discounts on retail products and gym membership, as well as tax-free charity donations, critical illness cover and discounts on insurance. 17

18 Our fibre-optic network is long enough that it could stretch to the moon.

19 FAQs and application process We re powered by our people and give them all the help and support we can, and we want to do the same for you. So, before you visit our apprentice careers website and apply online, please read this guidance. What schemes are running in my local area? We recruit for locations across the UK, so check on our website for up-to-date information about what opportunities and schemes are running in your area. What is the closing date for applications? Please check online for the current closing date. We encourage you to apply early, as our popular schemes fill up fast and we may start to fill roles before the closing date. What do I need to join you? All apprentices need a minimum of five GCSEs/Scottish Nationals or equivalent at A-C grade for all schemes (including Maths and English) plus two A-Levels/Scottish Highers or equivalent for our Level 4 schemes. A strong interest in IT is essential but we ll train you in everything you need to know, so you won t necessarily need to have any technical expertise if you re looking at one of our more business-oriented roles. What does the recruitment process involve? There are four stages, starting with an online application form. We ll then call you to help you prepare for our online tests, to assess your logical and verbal reasoning skills. If you pass, you ll have a telephone interview and finally an assessment centre at a local Atos office. What should I expect at an assessment centre? You ll have a couple of one-to-one interviews with our managers, where we ll learn more about each other and there s also a fun team exercise. More than anything, the day is engaging, challenging and enjoyable. So relax, focus on being yourself and you re sure to do well. When will I start? Our roles start as early as May 2017 with further start dates throughout the year. We can accept your application even if you re waiting for exam results, so apply now as spaces fill up quickly. It s also worth keeping an eye on our website for new opportunities that may arise later in the year. 19

20 About Atos Atos SE (Societas Europaea) is a leader in digital transformation with circa 100,000 employees in 72 countries and pro forma annual revenue of circa 12 billion. Serving a global client base, the Group is the European leader in Big Data, Cybersecurity, Digital Workplace and provides Cloud services, Infrastructure & Data Management, Business & Platform solutions, as well as transactional services through Worldline, the European leader in the payment industry. With its cutting edge technologies, digital expertise and industry knowledge, the Group supports the digital transformation of its clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Find out more about us atos.net ascent.atos.net Let s start a discussion CT_170220_SKR_Apprentice-Brochure_V3 For more information: tam@atos.net All trademarks are the property of their respective owners. Atos, the Atos logo, Atos Codex, Atos Consulting, Atos Worldgrid, Bull, Canopy, equensworldline, Unify, Worldline and Zero are registered trademarks of the Atos group. Atos reserves the right to modify this document at any time without notice. Some offerings or parts of offerings described in this document may not be available locally. Please contact your local Atos office for information regarding the offerings available in your country. This document does not represent a contractual commitment. January Atos