Icebreaker. Career Bootcamp. Learning Objectives. Types of Interviews. Types of Interview (cont.) Stages of Interviews. Preparing for an interview.

Transcription

1 Career Bootcamp Interviews Icebreaker Learning Objectives Types of Interviews Preparing for an interview. Handling typical interview questions. Making a positive first impression. Knowing how to learn from the experience. Telephone interviews Video Conferencing 1 st and 2 nd round interviews One-to-one interviews Panel interviews Psychometric Testing Assessment Centres Types of Interview (cont.) Chronological Technical Competency Case Study/Scenario (May often be a combination) Stages of Interviews Settling in Business formal questioning Over to You your chance to ask questions Closure 1

2 Why You? Prepare Practice Perform 3 P s Prepare Hand out the job vacancy Prepare Prepare - Know Yourself (with particular reference to the job) Know yourself: Review your strengths, skills and experience that make you the ideal candidate for the job. Know your CV/Application form Know the Company Know the industry Know the Job: What are the key responsibilities and challenges? Match your evidence to fit the criteria for the job vacancy Ask yourself: Why do I want this job? Why should this organisation select me? What are my ambitions?? What are my strengths and weaknesses? What have I gained from my degree? What skills have I gained from my work-related and extracurricular activities? Brainstorm Underline what the Employer is looking for. Brainstorm (blank sheets) Prepare - Know the Organisation Read company brochures, website, annual report, press releases Talk to current and past employees. Then ask yourself: What do I know about this organisation? What attracts me to this organisation? 2

3 Prepare - Know the Industry/Sector What is going on in this industry/sector at the moment? (Read relevant journals, newspapers). Any recent changes or developments? How might these impact on the organisation? (Perfect material for forming your questions!) Prepare - Know the Job Do you know What the job involves? What qualifications, skills and experience you will need to perform the job well? What the job is really like? Have you spoken to people already doing this kind of work? Also, what evidence do you have to demonstrate that you have the skills sought by the employer? Could You Be More Prepared? Of course! Don t forget the obvious but essential Format and duration of interview? Date, time, location? Distance and mode of transport? Who are you meeting? What will you need to bring? What are you wearing? Practice Sarah s interview From start 13 mins Enterprise Ireland No 16 Practice Types of Questions Open e.g. How you feel about? Closed e.g. Do you enjoy.? Probing e.g. What did you learn from? Problem e.g. What was difficult about? Challenging e.g. I see you re not very analytical Opening Question Career Commercial Open Question Tell us about yourself? Talk us through your CV/Application In other Words - Bring us up to date with your career highlighting the successes that you consider to be most relevant to this position? seconds, highly selective, 3D overview 3

4 Career Commercial Qualifications Key strengths Previous relevant employment Highlights g of your work experience A recent (relevant) achievement and A summary of what you will contribute to the position Align your answer to the core competencies Example of Career Commercial I have just completed a Commerce degree in UCC. I chose this because I enjoyed business in school and I felt it was a broad degree which would give me more options when I graduated. I majored in Marketing and did a 6 months work placement with Nestle in London. I worked part-time all through College, I had a weekend job in a restaurant which was very challenging trying to juggle work with studying. I was a Receptionist in 4* Hotel last summer and learned a lot about caring for the guests and meeting their needs. During first year here in UCC I was a Student Help in the Food Science Department, doing photocopying, filing and answering the phone. I was a member of the Dramat Society in College and had minor parts in 2 plays. I was also Assistant Manager for the production of The Plough and the Stars. I was also a member of the Commerce Society and was PR Officer in I helped to organise a charity event and raised 5,000 for Children in Need and the Comm Ball which was a great success. In this role I also invited speakers to UCC and liaised with academics and staff in UCC. ROLEPLAY EXERCISE Groups of 3 You are applying for the Commercial Development Manager Job Bring us up to date with your career, highlighting the successes that you consider to be most relevant to this position? Group of 3 interviewer, interviewee and observer Employers Wish List (Competencies) Teamwork Problem Solving Communication/interpersonal skills Delivering a quality service Task/Project Management Time Management Business focus Drive and initiative Manage change/flexibility Motivation Good Hire = Competence + Motivation + Fit The funnelling technique Competency: Persistent Pattern of Behaviour Competency Questions at Interview Sign post competency Level 1: ask the question Capability Degree + grade Can they do the job? (Knowledge, Skill, Ability) Level 2: ask for evidence Commitment Motivation: Soft skills Will they do the job? (Motivation/ Conscientiousness) Level 3; personalise Level 4: generalise Compatibility: Personality, values Do they fit the organisation? (Personality, values) Level 5: challenge Level 6: ask for more 4

5 Funnelling: example Teamwork Have you worked in teams before? Which team has worked most effectively? To Get Through This Funnel, You Need EXAMPLES You need to mine your past for compelling, appropriate examples. What did you personally contribute to this team? What characterises an effective team? Use the 3 Dimensions of your life: Academic, Work, Leisure Is that always the case? Tell me about another team that you are part of? Using the STAR Format Tell me about a Project you were involved in Situation: Describe the situation or problem. Task: Describe the task that the situation required. Action: Describe the action you took to complete the task successfully and any obstacles overcame. Results: Highlight outcomes achieved. Situation: My final year project was 50% of my marketing module. There were 4 of us in the group, 2 from Food Business and 2 from Commerce. Task: To produce and market an innovative food product. The product we decided on was a long life health bread. Action: The work was divided in 4. The 2 Fd Bs students made the new product and we marketed it. My job was to do the market research and design branding for the product. I randomly surveyed people in supermarkets, met supermarket managers and dieticians. I designed the logo and packaging and a local printer did the wrapping paper. Result: There was an evening event in the Food Science Dept. Where all the new products were showcased. Over 300 attended and included people from the food and drinks industry. We were highly commended and got 3 rd place. It resulted in an overall 1H. Competency Based Questions Lisa s Interview, No 15. Enterprise Rent-a- Car Teamwork: Describe a team project you worked on. What problems arose? How did you deal with them? Communication Skills: Describe a situation when you had to persuade others to support your view. Give an example of any reports you ve written which illustrate your writing skills Interpersonal Skills: What kinds of people do you find it difficult to work with? How do you handle these situations. Organisation Skills: Describe a situation where you generated a plan leading to a specific goal. Problem-solving: Tell us about an error you made and what you learned. 5

6 Groups of 3 2 Competency based questions for the Interviewer. Perform + 2 probing questions for each question Making an Impression It takes just 4 minutes! 55% Visual Impact 38% Tone of Voice 7% Content Visual Tone Words What Impression do you want to make Appearance: Appropriate dress, make-up and grooming, accessories Body language: Entrance and posture, facial expression, handshake, gestures, eye contact Voice: Natural energy, confident style, tone and delivery. Wear a dark conservative business suit Wear a dress shirt, preferably white 6

7 Wear clean black/brown shoes Wear a minimum of Jewellery.. Be well groomed, shave and get a hair cut. Wear a conservative business suit Wear a conservative blouse Wear conservative shoes 7

8 Wear a minimum of jewellery Tie long hair back Perform - Confidence To seem more confident, you have to feel it. Eliminate negative self-messages. Swap them for positive self-affirmations, e.g. I am a strong candidate for this position. I would be an asset to this firm. Use the STAR Format Situation, Task, Action, Result Using your own interview questions In groups of 3, rotate roles 5 mins each. Observer gives feedback (what to do differently). Shake hands, eye contact, etc. Give handout on feedback Back to icebreaker Visualise a positive experience. Websites First Impressions Video 15 minutes /fi t i i ns / Back to the Icebreaker 8