Return on Investment for an Information Business

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1 SFIA Version Conference Sydney Australia Return on Investment for an Information Business Our journey with SFIA Journey Planner Initial Learnings Objectives Introductions On the Bus New Journeys Are we there yet? 1

2 Introductions NSW Land and Property Information Division of Department of Finance, Service & Innovation Internationally recognised as a leader in land administration LPI converts the wealth of land data it collects into a comprehensive and authoritative range of online and hard copy mapping products and services. Objectives Implement NSW Capability Framework Baseline current capability Improve capability development Address future skill needs Information Management Project Management Client Relationships

3 NSW Capability Framework and SFIA Planning On the Bus Risk and benefits workshop Types of Risk and Mitigation Communications Communication Strategy and Plan Message House SFIA Animation SFIA Training Understanding and Advanced SFIA Team Leaders / People Managers 1 hour awareness sessions Executive Overview Resources Website FAQ s address

4 Axis Title Rollout On the Bus SFIA Self-Assessment Individual based, not role based Based on ISO/IEC 10 Focus of - years Validation Interviews 1 on 1 interviews with SFIA Accredited Consultant 1 hour in duration Focus on refining profile, normalisation and validating experience Reporting Individual SFIA certificate Organisational report and analysis Skills Database Stakeholder Relationship Management Consultancy Project Management Change Implementation Planning and Benefits Management Enterprise and Business Architecture Portfolio Management Programme Management Systems Development Management Business Process Improvement Methods and Tools Information Management Initial Results Top 10 skills Self Assessment v Validated Skills Partially Previous Mostly % 9% % LoR 1% 0% % Validated 8

5 Self-Assessment Initial Learnings 19 people out of 11 (98.%) Average of 1. skills per person Validation 19 people out of 11 (98.%) Average of 8. skills per person Analysis Influence levels were lower than average Lack of skills at level (setting standards) Lack of ownership on organisational wide processes Need to create opportunities to develop skills 9 Are we there yet? Embed SFIA into LPI Phase II Assessor programme Train appropriate internal staff to perform validations Re-validation of existing staff Assisting with SFIA base recruitment and interviews Assessing and Validating new starters Assessor training ( assessors so far) CBT modules Guidance and mentoring 10

6 Are we there yet? Community of Practice CBT modules Web Site New roles Mentoring Formal mentoring Informal mentoring CPD recognition Sharing knowledge Using knowledge CPD Targets 11 New Journeys Further integration with HR Process Recruitment Development Career planning Project Management Integration Process Interlocks Project Management artefacts Expansion with other NSW Departments Sharing assessors Combining CoP Sharing capabilities 1

7 Thankyou Steven Woodhouse (0) 89 1