Cross-referencing the level 5 Operations/Departmental Manager Standard to the CMI level 5 Diploma in Management and Leadership

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1 Cross-referencing the level 5 Operations/Departmental Manager Standard to the CMI level 5 Diploma in Management and Leadership Through taking the following units, learners may achieve the CMI Level 5 Diploma in Management and Leadership and in doing so will have covered most of the and in the apprenticeship standard in the table below. Apprenticeship Standard OPERATIONAL MANAGEMENT 5001V1: Personal development as a manager and leader LEVEL 5 DIPLOMA IN MANAGEMENT AND LEADERSHIP- UNITS 5002V1: Information based decision making 5003V1: Managing team and individual performance 5007V1: Organisational financial management 5009V1: Project development and control 5011V1: Managing recruitment, selection and induction Understand operational management approaches and models Understand how to create plans to deliver objectives and setting KPI's Understand business development tools (e.g. SWOT), and approaches to continuous improvement Understand operational business planning techniques, including how to manage resources, development of sales and marketing plans Understand how to set targets and monitor performance / // / / / // of management systems, processes and contingency planning / Understand how to initiate and manage change by identifying barriers and know how to overcome them Understand data security and management, and the effective use of technology in an organisation Able to input strategic planning LO4 LO4 // V1/05/17 Page 1

2 Able to create plans in line with organisational objectives / LO4/ /LO4/ Setting KPI's / Creation and delivery of operational plans Identify barriers and overcoming them Demonstrate commercial awareness // / /LO4 PROJECT MANAGEMENT FINANCE Monitoring performance against plans / Producing reports and providing management information based on the collation of data Providing management information based on the analysis and interpretation of data / / //LO4/ Identify and shape new opportunities / / Know how to set up and manage a project Understand approaches to risk management Know how to use relevant tools and techniques Understand process management Plan, organise and manage resources to deliver required outcomes /// LO4 //LO4 / // / /LO4 /LO4/ Monitor progress Identifying risks and their mitigation Able to use relevant project management tools Understand business finance Understand how to manage budgets // //LO4 Understand financial forecasting // Able to monitor budgets Able to consider financial inplications of decisions /LO4 V1/05/17 Page 2

3 LEADING PEOPLE MANAGING PEOPLE Able to provide financial reports Able to adjust approach and/or recommendations accordingly Understand different leadership styles Understand how to lead multiple and remote teams and team leaders Support people using coaching and mentoring approaches Know how to motivate and improve performance Understand organisational cultures and diversity and their impact on leading and managing change Know how to delegate effectively Able to communucate organisational vision and goals and how these apply to teams / / LO4 LO4 // Support high performance working LO4 //LO4 Support development through coaching and mentoring Able to support the management of change with the organisation Understand how to recruit and develop people Understand talent management models LO4 /LO4 /LO4/ / //// LO4 Know how to manage multiple teams // Know how to develop high performing teams Understand performance management techniques Develop, build and motivate teams by identifying their strengths and enabling development within the workplace Able to manage talent and performance / / ///LO4/ V1/05/17 Page 3

4 Able to delegate and enable delivery through others BUILDING RELATIONSHIPS Understand approaches to partner, stakeholder and supplier relationship management / Understand approaches to negotiation, / influencing, and effective networking of collaborative working techniques to enable delilvery through / others Know how to share best practice / Know how to manage conficts at all levels LO4 Able to build trust Able to identify and share good practice Able to use effective negotiation and influencing skills COMMUNICATION / LO4 / //LO4 /LO4 Understand interpersonal skills LO4 Understand different forms of communcation and techniques (verbal, written, non-verbal, digital) / //LO4 /LO4 Understand how to apply them appropriately //LO4 /LO4 Able to challenge and give constructive feedback / Able to communicate effectively (verbal, non-verbal, written, digital) LO4 / //LO4 /LO4 Able to be flexible in communication style LO4 / //LO4 /LO4 Able to chair meetings and present //LO4/ LO4 /LO4 using a range of media Use of active listening LO4 / //LO4 /LO4 AWARENESS OF SELF AND OTHERS Understand own impact through selfawareness / V1/05/17 Page 4

5 Understand different learning and behaviour styles / Understand learning styles, feedback mechanisms and how to use emotional / intelligence Able to reflect on own performance // Able to reflect on working style and its impact on others // MANAGEMENT OF SELF Understand time management techniques and tools Understand how to prioritise activities / Understand how to use different approaches to planning, including managing multiple tasks / DECISION MAKING Able to create a personal development plan Use of time management and prioritisation techniques Understanding data analysis Understand problem solving and decision making techniques Understand organisational values and ethics and their impact on decision making Able to undertake critical analysis and evaluation to support decision making Use of effective problem solving techniques // / / / /LO4 V1/05/17 Page 5

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