Develop, motivate and support direct reports to enable them to achieve individual and organisation wide objectives

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1 Job Title: Financial Operations Manager Division: BBC Children in Need Appeal Department: Operations and Finance Reporting to: Finance Controller Base: Salford Grade: Grade 7 (proposed Band C) Contract Type: Continuing THE AIMS OF THE ROLE To support the Finance Controller to ensure the provision of an effective finance function for the registered charity, BBC Children in Need, deputising where necessary. In particular ensure procedural control over the financial operations and ensure that the following areas of work run efficiently, effectively and in a timely manner: Manage the output of the Financial Administrators to ensure the accurate, timely production of financial accounting information so it can be relied upon by the Management Accountant Ensure all sales and purchase transactions are accurate and accounted for in the relevant accounting period and to the relevant charge code Support the daily accounting for bank transactions and bank reconciliations Manage the financial administration of thanking our supporters and claiming Gift Aid Ensure accurate and timely accounting and payment of grants Develop, motivate and support direct reports to enable them to achieve individual and organisation wide objectives THE CONTEXT OF THE ROLE BBC Children in Need is the BBC s UK Charity. The charity supports projects working with disadvantaged children and young people in the UK and has the following strategic aims: To be a great grant maker To be a great story-teller To be a great fundraiser To be a great organisation Over the past 37 years, the Charity has raised over 911 million to help disadvantaged children and young people in the UK to be safe, happy and stable, and to reach their potential.

2 MAIN RESPONSIBILITIES Manage Team To ensure the Finance Administrators meet their responsibilities To provide support and assistance to members of team and share knowledge and experience To promote a positive attitude and lead by example to ensure continued high level of service To carry out regular appraisals, agree objectives and support the team in meeting those objectives To facilitate improvement in performance by addressing training and development needs Manage Finance Function To provide the Finance Controller with support as and when required on all accounting matters and ensure all financial transactions can be relied upon Ownership of purchase and sales ledgers to include reconciliation of control accounts To ensure that all purchase invoices are accurate in terms of quantity and value and relate to goods received or services incurred and the correct accounting treatment has been applied To ensure that costs incurred have been authorised in accordance with procedure and payments for goods, services and grant awards are made in a timely manner. To manage the grant accounting and reconciliation process including accounting for awards, write offs, payments To manage cash flow requirements To ensure all standard bank transactions are processed and reconciled in a timely manner To support the processing of transactions in Children in Need Limited To ensure the accounting systems meet the needs of users To ensure correct accounting treatment of VAT and prepare quarterly return To ensure the efficient processing of refunds To manage the post appeal process including thanking our fundraisers and banking postal donations To ensure efficient administration of all bank mandates and authorising signatories Reporting To provide accounting information which can be relied upon by auditing the completeness of financial transactions Financial Compliance To assist with all statutory and corporate financial returns for LTD

3 To assist with the statutory and corporate financial returns for CIN. To control Gift Aid collection and ensure appropriate audit records required To maintain the audit trail for all month end routines and to liaise with external and internal auditors as required Working with People To develop and maintain good working relationships with all key members of CIN both internal and external To support, provide timely advice and assistance to the Finance Controller and Senior Leaders on financial matters To build and maintain relationships with external contacts including banks, investors and 3 rd party system providers Other Duties To appraise and offer suggestions to improve services To escalate issues as appropriate To contribute to improving the quality of own work and the work of others To facilitate improvement in own performance and own professional and career development by identifying and meeting own training and development needs and in identifying future career opportunities with the support of the Financial controller To support collaboration between team members for example through sharing information, collaborating on decision making, and taking mutual responsibility for the work of the team To promote and support the charities values and behaviours and promote the charities culture

4 PERSON SPECIFICATION : To be successful a candidate must show that he/she has all of these attributes. Desirable: These attributes are desirable and candidates showing that they have these attributes will be at an advantage. Experience Experience of managing a finance team and their transactional output Experience of developing individuals in the workplace Regular use of financial systems and databases Experience of working in a pressurised environment with high volumes of work Knowledge Financial accounting technical ability Experience of using reconciliations as a control Desirable Some knowledge of the voluntary sector would be an advantage Skills & Attributes Technical ability CIMA/ACA/ACCA stage 2 dependant on experience Excellent knowledge of Microsoft Office including Excel Able to produce clear and well written letters in plain English Able to listen and deal with internal and external finance queries Able to prioritise work effectively Proficient at following instructions and carrying out routine and complex tasks accurately, systematically and reliably Accuracy and attention to detail Willing, quick to pick up new things and able to learn from mistakes The ability to solve problems in a logical manner Desirable Knowledge of Access Dimensions

5 Competencies Planning and organising the ability to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines. Communication - able to get one s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information. Influencing and persuading - able to present sound and well reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change. Managing relationships and team working - able to build and maintain effective working relationships with a range of people. Works co-operatively with others to be part of a team, as opposed to working separately or competitively. Resilience - manages personal effectiveness by managing emotions in the face of pressure, set backs or when dealing with provocative situations. Demonstrates an approach to work that is characterised by commitment, motivation and energy. Flexibility - adapts and works effectively with a variety of situations, individuals or groups. Able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one s own organisation or job requirements.