Job Information Pack Finance & ICT Manager

Transcription

1 Job Information Pack Finance & ICT Manager 1

2 Dear Applicant Thank you for your interest in these positions. Enclosed is the information you will require to assist you in completing your application. Over the last couple of years Family HA has experienced significant challenges and change. In March 2016, following an Options Appraisal, our Board made the decision that Family HA could and should remain an independent housing association. In April and May we undertook a comprehensive refresh of our Board and in June I was appointed as CEO on a permanent basis. Following the decision to remain an independent association we have been giving considerable thought as to how our organisation should be structured and how functions arranged to ensure we are able to deliver our business plan objectives and fulfil our vision, mission and values. We have consulted widely with our tenants, our staff and our partners we know there is much to celebrate about what we do and how we do it but it is also clear that we do have some significant challenges to address, specifically around values, culture and leadership. Our tenants, staff and partners have told us we need to:- Ensure we deliver joined up, tenant centred services Ensure our staff are valued and developed, enabling the recruitment and retention of the most talented people Ensure we are a well governed, financially strong, resilient organisation Provide excellent services to our tenants and the communities we work in; taking a proactive approach to information gathering, sharing and using this information to tailor our services Ensure sustainable growth by increasing opportunities for staff to contribute and lead on their ideas, seek input and offer opportunities for engagement from tenants, communities and partners to enable us to be a learning and innovative business Make big improvements to our IT infrastructure to facilitate and enable modern, flexible ways to deliver and access services Invest in leadership to improve staff engagement, increase staff morale and improve our performance It is our belief that if we are bold and do these things we will create a sustainable Association with a sound reputation as an employer and which is well thought of by both our tenants and our communities. Together with the Executive Team, Managers, working as part of the Senior Management Team, will carry collective accountability for ensuring that the Association continues to provide excellent services to both tenants and the community whilst successfully delivering against its business growth agenda. We are looking for people who can:- Create the right cultural conditions to foster excellent performance and innovation amongst staff Ensure a focus on outcomes and customer service for our tenants and communities Develop effective partnerships both externally and internally, across the organisation Act as champions for the Association s values, equality, safety and efficiency Lead on cross-cutting internal and partnership projects Contribute to the management of the business and income generation; supporting and managing the implementation of new services and business developments Embed the principles of value for money in all that we do Support and facilitate effective risk identification & risk management 2

3 Provide timely information and support to the Board Promote equality & diversity Prepare strategies, policies and projects, preparing written and data documents as required Contribute to the development, maintenance, monitoring of audit systems, databases and processes to ensure information held is relevant, accurate, up to date, secure, appropriately accessible and available for reporting and submission of timely reports and returns If you feel you are able to demonstrate all of this then we would love to hear from you! To apply please can you send your CV to Please write a covering letter detailing your suitability for this post. Applications must be received by noon on Tuesday October 17 th 2017 Interviews will take place on Tuesday October 24th 2017 You will receive an acknowledgement within 24 hours of receipt and we suggest that if after that time you have not heard from us, you telephone the HR Team ( ) to ensure that it has arrived. You can view our current Business Plan on our website, visit We look forward to hearing from you. Contents Job Overview & Person Specification Main terms and conditions of service

4 Business Services Manager About the Job Family Housing Association (FHA) is building a small Executive Team (CEO & 2 Directors) to lead the organisation through the next exciting stage of its development. Together with the Executive Team, Managers, working as part of the Management Team, will carry collective accountability for ensuring that the Association continues to provide excellent services to both tenants and the community whilst successfully delivering against its business growth agenda. Corporate Role As a member of the management team and using a value based leadership style, the Managers, together with the Executive Team will: Create the right cultural conditions to foster excellent performance and innovation amongst staff Ensure a focus on outcomes and customer service for our tenants and communities Develop effective partnerships both externally and internally, across the organisation Act as champions for the Association s values, equality, safety and efficiency Lead on cross-cutting internal and partnership projects Contribute to the management of the business and income generation; supporting and managing the implementation of new services and business developments Embed the principles of value for money in all that we do Support and facilitate effective risk identification & risk management Providing timely information and support to the Board Health & Safety Promotion of equality & diversity preparation of strategies, policies and projects, preparing written and data documents as required Contribute to the development, maintenance, monitoring of audit systems, databases and processes to ensure information held is relevant, accurate, up to date, secure, appropriately accessible and available for reporting and submission of timely reports and returns Specific Accountabilities lead the development and implementation effective, timely business service support across the association including: development, maintenance and review of a register of assets and liabilities preparation of monthly management and departmental accounts and associated information and reports assist in the preparation of the financial budget, cash flow forecast and other management reports prepare financial appraisals for property assets and development schemes undertake one-off financial assignments and studies with and on behalf of the Director including returns to Statutory & other external bodies liaise with and support colleagues and teams to produce analyses of expenditure against various sources of grant income & assist them in monitoring under or overspend for returns to funding bodies maintain accounting accurate and timely records, whether computerised or manual, in respect of nominal ledger, cashbook, purchase ledger, income and claims, salaries and fixed assets, control accounts and reconciliations oversee monthly payroll processing, reconciliation and reporting maintain a structured and coherent chart of accounts and update all staff of changes as necessary investigate variances between actual costs and budgets ensure insurance claims are properly administered agree loan balances with information provided by lenders assist in the production of draft statutory accounts for the Association and any clients within agreed timetables assist the Association s auditors (internal and external auditors) in order to ensure a smooth audit 4

5 ensure insurance claims are properly administered passing claims to insurers promptly; maintain suitable records, and liaise with departments on issues raised by insurers and respond in a timely manner ensure the Association accounts for Tax & VAT accurately and in accordance with legislation and ensure timely, accurate returns to HMRC manage contract with external ICT service support provider, acting as the key contact between the Association; ensuring ICT is an enabler when providing accessible, excellent and innovative services and working practices Accountabilities are likely to change from time to time to meet business needs and reflect experience and skills. Person Specification Every employee must be able to demonstrate our Values regardless of their level in the organisation. These are behaviours that are valued and recognised by FHA and that drive successful performance. Our Values:- Innovation we continuously strive to be the best we can whilst seeking creative ideas to improve and grow Honesty we will be clear and truthful in what we say and do Trust relationships are built on mutual trust and respect; we trust people to do the right things for the right reasons Fairness we will endeavour to remove barriers and to treat people fairly and impartially Respect we will treat people as individuals and value diversity Accountability we will accept the responsibilities of our role and be accountable for our actions and for doing what is right. Required leadership & management experience and qualities: ability to and experience of leading and managing a high performing team; addressing underperformance where necessary (E) ability and experience of managing & supporting change (E) ability to establish and maintain positive & effective working relationships with all stakeholders (E) ability to contribute to corporate management and business development, delivering effective and efficient outcomes (E) demonstrates values based leadership which fosters trust, open communication and innovation throughout the organisation (E) strong sense of probity (E) demonstrates the ability to be a team player (E) excellent communicator who creates enthusiasm and buy in to FHA values and goals (E) commitment to continuous improvement, innovation and delivering value for money (E) flexibility to attend meetings outside normal working hours (E) project management experience(e) ability to speak Welsh would be an advantage but is not essential (D) Required Experience and Qualities: Additional for Specific Service Portfolio Fully Qualified accounts recognised CCAB (AAC, ACA, CIMA) (E) Min 3 years post qualification experience (E) Thorough knowledge of GAAP legislation and good practice, including FRS102 and Housing SORP2014 (E) Experience of leading and managing a finance team covering all aspects of transactional and reporting framework (E) Strong supplier relationship management (E) Experience of managing out-sourced services, in particular ICT (D) Experience of managing payroll 5

6 Main Conditions of Service Salary: Pension 40,785 per annum You can chose between: Social Housing Pension CARE Scheme. Social Housing Auto Enrolment Contract Type Permanent Working Week: 35 hours a week, normally Monday - Friday Flexible working in accordance with our Flexible Working Policy Annual Leave 25 days annual leave rising to 30 after 5 years service plus bank holidays Location: Head Office, 43 Walter Road, Swansea, SA1 5PN You will be required to regularly visit our area offices and projects References: Two satisfactory professional references; including one from your current employer. Business Mileage: You may be required to use your own vehicle for use on business journeys. Mileage expenses paid at the locally agreed rate. You are required to insure your vehicle for business use Probationary Period: 6 month probationary period 6