OUR WORKING RELATIONSHIP

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1 OUR WORKING RELATIONSHIP M ILES NOVOTNY Associate Partner

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3 M iles N ovotny MChem (Oxon) FPFS EFP MCSI Chartered Financial Planner Associate Partner I am committed to building and sustaining long-term relationships based on trust, superior service and the quality of our initial and ongoing advice. My philosophy is simple: to provide a highly personalised service with the aim of earning the right to be considered as your trusted financial adviser. My objective is to assist you and your family in making informed and intelligent financial decisions through face-to-face holistic advice. I will ensure that you stay on track through the provision of a regular review service. I hold the prestigious status of Fellowship of the Personal Finance Society (PFS), universally regarded as the premier qualification for financial planners. Demonstrating my dedication and commitment to achieving the highest levels of technical knowledge, experience and professionalism, Fellow status bestows confidence in my clients that I am in the very best position to manage their wealth management needs in the most effective way possible. 3

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5 MY FOCUS Putting you firmly at the centre of everything we do is core to my culture. This enables me to run a genuinely client-focused business based on building long-term relationships founded on mutual respect. I recognise that your objectives are individual, so my holistic advice is tailored to reflect your personal circumstances. If I do this well, I believe that not only will you remain a client, but that you may also become an advocate for me. In fact, my clients often continue their working relationship with me over many years, appreciating a source of trusted advice as their financial needs and priorities evolve over time. I work with your existing advisers where appropriate and liaise with other specialists and experts as needed. My structured advice process is designed to help you make informed decisions and avoid costly errors. The overriding aim is to establish and maintain trusting and mutually beneficial relationships over the longer term. My focus is on you, your objectives and your priorities. 5

6 WORKING WITH US M ILES N OVOTNY MChem (Oxon) FPFS EFP MCSI Relationship-based advice High-quality, face-to-face advice Access to technical experts to support complex scenarios Bespoke solutions Tailored to your needs, flexible to adapt to changing goals, aspirations and desires Ongoing advice and support, tailored to your needs and lifestyle Guaranteed advice St. James s Place guarantees the suitability of the advice given by members of the St. James s Place Partnership when recommending any of the wealth management products and services available from companies in the group. 6

7 ST. JAMES S PLACE WEALTH MANAGEMENT Financial strength Listed on the FTSE 100 Over 90 billion of funds under management Experienced and focused management team Exclusivity Relationships with fund managers from around the globe Professional alliances with independent investment consultants Quality Recognised in the market for quality of advice and service Clear, concise and professional communication Quality advice from carefully selected professional wealth managers A DISTINCTIVE APPROACH TO INVESTMENT MANAGEMENT Select, monitor, change We search the globe for talented fund managers We monitor rigorously to ensure they deliver We facilitate a seamless transition to a more suitable manager with no charges Portfolio construction We blend different investment styles to provide diverse strategies We create strategies focused on addressing your needs We retain the flexibility to tailor further Ongoing client care We constantly review our approach and solutions for the benefit of our clients 7

8 A WEALTH OF FINANCIAL SOLUTIONS TAX-EFFICIENT PLANNING LEAVING A LEGACY Estate planning, later-life planning and wealth distribution INVESTMENT PLANNING & WEALTH CREATION A broad range of funds and tax wrappers, with expert advice, to help you build an appropriate portfolio that meets your needs now and can be adapted for the future RETIREMENT PLANNING On your journey towards financial independence, take advantage of the opportunities to achieve your desired retirement lifestyle CASH MANAGEMENT & BORROWING Halp with managing your cash more efficiently and access to an appropriate mortgage solution that suits your needs INTERGENERATIONAL WEALTH PLANNING A range of products and services enabling families to support each other across generations PROTECTION PLANNING Solutions to protect yourself, your family and your business OTHER SERVICES To complement and enhance our own range of services, you also have access to carefully selected external providers. I believe these represent the best of breed in their respective fields and can deliver the high standards of service you would expect. The value of an investment with St. James s Place will be directly linked to the performance of the funds selected and may fall as well as rise. You may get back less than the amount invested. 8

9 WHAT YOU CAN EXPECT THE ADVICE CYCLE AGREE A REVIEW & SERVICE FRAMEWORK DISCOVERY/ REVIEW MEETINGS RECOMMENDATIONS & IMPLEMENTATION EVALUATION & ANALYSIS PLANNING MEETINGS & CASH-FLOW FORECASTING I will work closely with you to build a long-term relationship. Working together on a continuous basis, I will provide a tailored service for you and your family as your circumstances and needs change over time. Initial meetings are provided without obligation Expert evaluation and analysis is given to identify where I can assist you in achieving your goals, or where I believe I can add value to existing arrangements Cash-flow forecasting software is employed to help you visualise your current financial situation allowing you to make more informed decisions about your future During planning meetings, we consider options together and agree a strategy suited to your risk profile and objectives Recommendations are always confirmed in writing and supported by personalised illustrations and key facts documentation As future needs and objectives change over time, I believe that a fundamental part of effective wealth management is regular face-to-face reviews; only in this way can I ensure that my recommendations and advice remain appropriate 9

10 A SERVICE TAILORED TO YOU The tailored service I provide to you will include: Face-to-face review meetings at an agreed frequency to suit you Availability to speak on the telephone between review meetings to discuss any financial matters important to you as your needs change over time Regular financial communications tailored to you and your interests Correspondence and literature that is clear and easy to understand Clarity and guidance in all aspects of your financial wellbeing CLIENT SERVICE CHARTER I will discuss with you in more detail what you can expect when you become a client and how our services will be tailored to your needs. 10

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12 M ILES N OVOTNY MChem (Oxon) FPFS EFP MCSI Chartered Financial Planner Associate Partner Y ork House 23 Kingsway L ondon WC2B 6UJ Telephone: M obile: E mail: miles.novotny@sjpp.co.uk W ebsite: The Partner represents only St. James s Place Wealth Management plc (which is authorised and regulated by the Financial Conduct Authority) for the purpose of advising solely on the group s wealth management products and services, more details of which are set out on the group s website at The St. James s Place Partnership and the title Partner are marketing terms used to describe St. James s Place representatives. SJPP5733c V1 (02/18)