Giving Clear Directions

Transcription

1 Giving Clear Directions As we have all witnessed, it is not easy giving clear directions (Trust Walk). Remember that when you are giving directions you should utilize the 4 ABC s s of giving clear directions: 1. Always Be Clear Use words that leave no room for interpretation or confusion. Present your ideas in an organized and logical manner. Go slow, think, stress key words and eliminate unnecessary words and steps, and watch for NV signs of confusion.

2 The 4 ABC s s of Clear Directions 2. Always Be Complete Do not leave out important information. 3. Always Be Concise Be brief and to the point. Don t t get caught rambling on about other topics that have nothing to do with the subject at hand. 4. Always Be Considerate Understand the other persons situation or point of view.

3 Appropriate Dress In 1988, John Molloy wrote a book titled Dress for Success which greatly influenced the attire of the people in the business world. It dealt mostly with men in White Collar jobs. Things have changed of course, but dress is still very important. Think of these things when considering what to wear: (Next Slide!)

4 Appropriate Dress 1) Adapt to the occasion Match what you wear to the occasion and the nature of your work. Try to be as dressed up as those around you. 2) Respect the Expectations of your Employer Some companies have casual days on Friday, but every other day there are standards to follow. Casual means no suit, tie, or jacket. It does not mean jeans, sneakers, and a T-Shirt. T Understand what the boss wants.

5 Appropriate Dress 3) Maintain professionalism in your choice of clothing You can have your own style, but use good judgment. Your clothes should not offend or distract those around you. Also, be neat and well groomed.

6 Respecting Differences It has become more obvious over the years that America is the most diverse nation in the world. Because of that, we all have differences that we must cope with. In a working environment, all that should matter are the different factors that men, women, minorities, older workers, and immigrants bring that make a company successful.

7 Diversity Many companies have adopted Diversity Training to help others integrate their ideas with one another. Diversity Valuing potential, showing respect, and working together to achieve growth and success. Those who promote diversity tear down the walls of hate and discrimination.

8 Diversity Promoting Diversity: Here are some suggestions that will help you promote diversity. 1) Be Open Minded This is the first step to understanding people and their issues. You have to look at a problem from all sides and angles to ensure that all possibilities are out in the open. This will help you establish positive relationships with others professionally and socially.

9 Diversity 2) Be Tolerant Having tolerance means possessing the ability to recognize and respect the rights, practices, and opinions of others, even if you disagree with them. It is a sad truth that most people are intolerant of anything that is different. This is what typically leads to discrimination. The more tolerant we are, the easier it is to communicate with one another.

10 Diversity 3) Be Empathetic Again, empathy means putting yourself in someone else's shoes. Ask yourself, How will my words and actions affect this person?

11 Preparing for an Interview An interview could quite possibly be one of the most nerve wracking experiences of your life. We will all have to go through one at some point, so lets take a look at interviews. Interview A conversation controlled by one person who asks questions of another person. They can be for jobs, contests, admission to college, scholarships, etc. Having good communication skills will make an interview much smoother.

12 Interviews Remember, an interview is a sales job. You are the product, as well as the salesman. The whole interview will come down to how well you answer one question Who are you? You first step when preparing for an interview is to build a dossier on yourself. Dossier This is a personal inventory of yourself. This info. will help you write a résumr sumé.

13 Dossier The following information should be included on a dossier: 1) Personal Work History Make a list of all the jobs that you have ever had, no matter how briefly worked. For each employer, write down the following: a) The name, address, and phone number. b) The names of your supervisors. c) The exact dates of employment (Month/Year).

14 Dossier: Personal Work History For each job, list the following things: a) Your specific duties while you were employed. b) Skills that were required for the job. c) Any promotions, rewards, or achievements you received.

15 Dossier: Volunteer/Community Service Experience 2) Volunteer/Community Service Experience People want to know that you are capable of doing something for someone else without being rewarded. For each experience, list the follwing: a) The name, address, and phone number of the organization. b) Names of supervisors. c) Exact dates (Month/Year) d) Specific duties and responsibilities, as well as any awards you were given.

16 Dossier: Education 3) Education Record your educational accomplishments. Include the following: a) Schools you have attended. b) GPA c) Academic honors/awards. d) Activities, clubs, or groups you belonged to (include any offices you have held). e) Athletic Teams you were a part of.

17 Dossier: Self-Assessment 4) Self-Assessment - Answer the following questions on a dossier: a) What accomplishments are you the most proud of? b) What are your strengths? c) What are your weaknesses? d) Where do you see yourself in five years? e) Are you a leader or follower? f) List any references.

18 Unit 2, Quiz 2 1. Name the 4 ABC s s of giving clear directions. 2. What are the three things to consider when deciding what to wear to work? (Appropriate Dress) 3. What are three suggestions to follow that will help you promote diversity? 4. What is an interview? 5. What is a dossier? 6. What are the four things that must go on a dossier? *Bonus* 5 Points What is the name of the book written by John Molloy in 1988 that greatly influenced the way people dressed at work?