From career coach to organisational careers consultant - what are the opportunities? The Career Innovation Company

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1 From career coach to organisational careers consultant - what are the opportunities? The Career Innovation Company

2 Introductions Ci is a research and technology business, working in partnership with leading global employers since 1996, to understand and shape the future of work. We provide tools and resources that help improve conversations at work, as a way to inspire people, increase business agility and promote innovation. Led by Jonathan Winter and Rosemary McLean, the core Ci team is supported by a wider network of researchers, psychologists, facilitators and coaches. Rosemary McLean NICEC Fellow CDI Legacy Fellow The Career Innovation Company

3 Workshop Objectives Expand your awareness about the market for career development services. Increase your knowledge about the career development support employers provide for their employees. Explore what is the role of a careers practitioner working in organisations and how you might do more of this type of work. The Career Innovation Company

4 What is the need/market and who pays? The Career Innovation Company

5 The changing career deal 1980s 1990s 2000s Job for life Traditional career model gives way to flexible working, project-based work Employability the basis for job security Career Resilience self-reliant, individual driven career War for Talent - career development for a few Career vacuum constant change, no longer-term view of career New career deals flexible workforce Career less about life stage; driven more by reputation and networking The Career Innovation Company

6 Business drivers for employers The Career Innovation Company

7 Career development deals Responsibility for development Supported selfdevelopment Organisation Partnership Individual Company manages career and development to support it Trainees IES: Strategies for Career Development Potential leaders Key professionals Individual negotiates career and development for mutual benefit Career not on offer and training for current job only Less than a job zero hours etc Footballers, CEOs 7

8 What type of career development solutions? The Career Innovation Company

9 CiZone2.0 - Interactive Tools Career Map Explorer (option) CareerPulse TM Map Your Network SWOT analysis Goal Setting Prepare for a Career Conversation Know how to take action Know the career landscape Be better able to explore the range of opportunities and career paths available to them Be equipped to take effective action in developing their career especially conversations Work Motivation Strengths and Interests Johari Window (self-awareness) Know themselves Be more confident and aware of their professional and personal strengths Mentoring resources (option) The Career Innovation Company

10 Summary results page from the CareerPulse health check 10

11 A case study Career Pathways A framework for understanding jobs and navigating career paths in the British Council Career Conversations All staff have the opportunity for a regular meaningful discussion with development planning outcomes Career Development toolkit Support for career entry points and exit points Refreshed induction approach Graduate and intern schemes Later Career workshops Adaptability to change & well being strategies Invest in Yourself workshops The Career Innovation Company

12 Other project examples The Career Innovation Company

13 Career coach/adviser to consultant? Enquiry & Advocacy Enquiry Advocacy Manage different stakeholders Design capability & facilitation skills Demonstrate impact Language & context The Career Innovation Company

14 A holistic approach - consulting framework Frequent Communications Business Strategy Architecture of Work Talent & Capability Planning Career Deals Career Enablers Career & Development Conversations Improves ROI resourcing Builds capability Inspires performance Supports change Agile Workforce Right people Right place Right time Real-Time Learning Aligned People Processes & MIS The Career Innovation Company

15 Measurement ABC Activities Range of activities e.g. CiZone, workshops Behaviours Halo effect Engaging Conversations about career/development Consequences Improves ROI resourcing Builds capability Inspires performance Supports change Agile Workforce Example indicators Reaction/Learning People measures Business Impact Participation rates User feedback Employee surveys CareerPulse data The Career Innovation Company 2015 PDP Completion rates Sampling of dev plans CareerPulse data Conversation Pulse Survey Exit interviews Asking around Employer brand metrics Recruitment and retention Reduced time-to-readiness Employee engagement Internal mobility data 15

16 Useful resources Career Management: Making It Work for Employees and Employers // Towers Watson Report 2014 Brilliant Freelancer: Discover the Power of Your Own Success (Freelance/Freelancer) // Leif Kendall Group & Team Coaching - The essential guide // Christine Thornton Strategic Career Management - Developing Your Talent // Jane Yarnall The Agile Organization - How to Build an Innovative, Sustainable & Resilient Business // Dr Linda Holbeche Design For How People Learn (Voices that matter) // Julie Dirksen The New learning Architect // Clive Shepard Management Consultant - Mastering the Art of Consultancy // Richard Newton The Career Innovation Company

17 Career Innovation Rosemary McLean The Career Innovation Company