CHURCH MISSION SOCIETY

Transcription

1 CHURCH MISSION SOCIETY Post: Key Relationships Officer Responsible to: Key Relationships Manager Team: Key Relationships Team Grade: E Hours: Full Time (35 hours per week) Introduction Church Mission Society believes that all of God s people are called to join in God s mission: bringing challenge, change, hope, and freedom to our world. For some this will mean going overseas. For others it will mean going over the road. Whatever the case, we want to set people free to put their call into action. Currently, there are hundreds of Church Mission Society people working in 40+ countries across Africa, Asia, Latin America, the Middle East, Europe and the UK. Church Mission Society was founded in 1799 by William Wilberforce, John Newton and other Christians whose hearts were stirred to put their faith into action. Since then, thanks to the generous and prayerful support of God s people, we have helped support over 10,000 people in mission worldwide. CMS is also committed to equipping the Church in Britain for mission today, not least through receiving the gifts of the global church in mission. As an Acknowledged Community of the Church of England we are governed by four values; we seek to be people who are pioneering, evangelistic, relational, and faithful. To find out much more about the work of our Community please visit: Job Context The Key Relationships Team is responsible for securing major gifts from individuals and trusts for Church Mission Society. This includes building good relationships with existing major donors and trusts and identifying new potential supporters who have the ability to give generously to Christian charities. Day-to-day activities include appropriate and accurate research, timely communications (via applications, letters, s, phone conversations, and face to face meetings), and supporter care events. Purpose of Job The Key Relationships Officer is responsible for supporting the operational work of the Key Relationships Manager and for managing relationships with his/her own caseload of donors in order to encourage major gifts from both trusts and individuals. The role is an opportunity for significant development in the trusts and major gifts fields of fundraising, to contribute project management and analytical skills to enhance the output of the team and to pray for donors.

2 Key Relationships Reporting to the Director of Fundraising for Mission, the Key Relationships Team consists of the Key Relationships Manager and two Key Relationships Officers. Together they will focus on building good relationships with existing major donors and trusts, making appropriate requests for funding support and introducing new key supporters to the work of Church Mission Society. Reporting directly to the Key Relationships Manager, the Key Relationships Officer will work to ensure effective liaison with the wider Church Mission Society. Key Responsibilities Fundraising and Supporter Care (50%) 1. Building relationships with a caseload of trusts and major donors and acting as a point of contact for the Key Relationships Team in answering supporter queries. 2. Writing fundraising applications and progress reports, thanking donors and taking responsibility for correspondence with his/her own caseload of major donors and trusts, under the supervision of the Key Relationships Manager. 3. Adapting supporter appeals to suit particular audiences, identifying appropriate recipients based on analysis of giving trends and implementing the mailing process. 4. Together with the Key Relationships Manager, designing and implementing appropriate communications for trusts and major donors, such as seasonal greetings cards and thank you mailings. 5. Organising and hosting fundraising and supporter care events, under the supervision of the Key Relationships Manager. Team Support (20%) 6. Together with the Key Relationships Manager, creating a supporter pathway for existing and new donors and delivering the agreed fundraising strategy to schedule. S/he will measure the effectiveness of each step and suggest alternatives to a non-effective resource when needed. 7. Writing cases for support, tracking grants and preparing progress reports. Database Administration (10%) 8. Working alongside the Database Supervisor to design and run selections for direct mail appeals, event invitations and mailings. 9. Ensuring that donor information and donations are updated and recorded by the Key Relationships Team, and all communications are recorded on our CRM system and other applicable databases or spreadsheets.

3 Research (5%) Identifying potential sources of funding, using appropriate research tools and following data protection legislation. Working with existing supporters to encourage introductions to Church Mission Society among their personal, professional and church networks. Collaboration (10%) 10. Working with the International Mission Team and teams delivering UK mission programmes to identify funding needs, develop accurate cases for support and ensure that follow up reports and relevant stories from mission partners and projects are produced to schedule. 11. Working with the Church Relations Team and Individual Fundraising Team to share relevant information on funding needs and cases for support. 12. Working closely with the Individual Fundraising Officer and Communications Team to ensure that all appeals and mailings look professional and are consistent with Church Mission Society s branding. 13. Working closely with the Finance Team to maintain accurate database records and ensure gifts are allocated according to donors wishes. Other (5%) 14. Performing any other reasonable commensurate function required by the Key Relationships Manager and helping with other tasks in the Fundraising for Mission Team during times of extra workload, sickness, or holidays, as co-ordinated by the Director of Fundraising for Mission.

4 PERSON SPECIFICATION Key Relationships Officer Essential Desirable Qualifications Degree level education/or equivalent experience Experience Experience of working in a trusts and/or major gifts fundraising team and /or strong experience in writing proposals Worked as part of a team Database experience Administrative experience Built and maintained donor relationships in the charity sector Worked with ThankQ Have an existing network of potential supporters Experience of event organisation Skills and Abilities Excellent written and spoken English Excellent communication skills Able to adapt writing style and content to communicate with a wide range of people Strong research skills Attention to detail Able to organise own work Good time management skills Strong problem solving ability Excellent telephone manner Able to enter data accurately Able to learn and understand implications of data changes Instinctive ability to prioritise and prepare work so as to maximize the marketing, fundraising and supporter care value of everything that is done Knowledge & Understanding Strong knowledge of Microsoft Office programmes especially Excel, Word, Power Point and Outlook Knowledge of research and administration methods Knowledge and good recollection of data protection legislation Knowledge of trusts and major gifts fundraising processes and trends Familiarity with General Data Protection Regulations (GDPR) changes Disposition Proactive instead of reactive Motivated and a self-starter Kind and a good team member Able to work under pressure and meet deadlines Cheerful and friendly Tasks and results oriented People oriented Experience of overseas travel Other Practising and committed Christian Committed to the aims and values of CMS Experience of global and/or local mission

5 Key Relationships Officer Conditions, including but not limited to the below: 1. The appointment is subject to satisfactory references and a probationary period of six months. 2. Salary: The post is within Grade E of the CMS salary scales; starting at 26,940 per annum. Salaries are reviewed annually at the beginning of February. 3. Expenses: Expenses incurred in connection with work in accordance with the regulations in force will be paid. 4. Pension: There is a group personal pension scheme applicable to your employment and you are entitled to participate in this scheme subject to the rules of the scheme in force from time to time. You will be automatically enrolled into the scheme however; there is an opt-out option available. CMS contribution is 10% of the pensionable salary. Employee contribution in not compulsory, however, CMS will match your contribution up to an additional 5% of pensionable salary should you contribute up to 5%. The life assurance scheme provides a death in service benefit of four times the basic pay. Those eligible for pension rights under the Clergy Pensions Measures administered by the Church of England Pensions Board may continue to qualify for those rights. 5. Work Base: This is an Oxford-based post and this will be your centre for the purpose of claiming travelling expenses if appropriate. 6. Holiday Entitlement: Annual leave is 28 days, of which up to 3.5 are to be taken between Christmas and New Year, plus statutory bank holidays. 7. Notice: Two-month's written notice on either side is required for the termination of the appointment after the probationary period.