POSITION DESCRIPTION ORGANISATIONAL INFORMATION PRIMARY PURPOSE OF ROLE. Position Title: Department:

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1 POSITION DESCRIPTION Position Title: Department: State Training Manager - VIC Education & Training ORGANISATIONAL INFORMATION MADEC, a not for profit organisation, is a provider of Employment Services, Education and Training, Labour Hire and Harvest Labour services across multiple states. With over 40 years of history, MADEC aims to deliver service excellence in the four pillars of its business operation. Working in accordance with the guidelines set down by the Government, our business operation is focused on gaining successful employment outcomes for our clients. This is achieved by working with our clients to ensure we understand their barriers to employment, upskilling and providing training solutions, sourcing work opportunities via labour hire, harvest or by partnering with business and industry stakeholders to secure sustainable work options for our clients. PRIMARY PURPOSE OF ROLE To lead and develop the Victorian training business to maximise income and profit, whilst ensuring compliance with relevant government, industry and MADEC frameworks; and to achieve the best outcome for students while maintaining responsiveness to industry and local community needs. Direct Reports to this Role Community Support Officer Administration Officer Student Records Administration Assistants Training Indigenous Youth Leadership Program Coordinator Team Leader-Training Australian Apprenticeship Development Officer Community College Cleaners Total Number of Reports 14 direct reports Key Relationships Executive Leadership team Internal Trainers & Assessors VIC & NSW MADEC Community College employees Area Managers National Training Manager Corporate services Department representatives External Local education providers/associations Australian Apprenticeship Support Network providers ASQA National Regulatory body Community Colleges Australia Employment Services providers Community groups IYLP schools Industry and employers Learn Local Providers HR/PD/047 PD State Training Manager Date of Issue: 17 May 2018 Page 1 of 5

2 KEY RESPONSIBILITIES / DUTIES Lead the growth and development of training activity in Victoria to achieve planned financial outcomes. Manage the College s scope of registration. Identify opportunities to create new business opportunities (accredited or non-accredited courses) with new and existing customers. Ensure overall compliance of the College with all relevant external bodies, including contract requirements, quality assurance, accreditation and legislation requirements. Provide high level direction, advice and support to the Victorian educational delivery teams that result in high quality education and training products and services. Manage the day to day operations and staffing of the Community College and other Victorian training sites and their programs to ensure consistency with legislative requirements, quality standards, performance against goals and objectives, and expenditure against budget Improve and maintain a positive corporate image for the College at the local level ensuring that products, services and programs are supported by quality up-to-date teaching and learning resource packages and materials. Contribute to the educational planning and delivery policies and guidelines in consultation with the executive leadership team and related stakeholders. Manage risk through involvement in internal audits ensuring services are delivered in accordance with ASQA requirements, contractual obligations and MADECs risk management and quality frameworks. Foster collaborative work practices and contribute to a performance management system focussed on customer service, staff empowerment, efficient work practices and encouragement of initiative and innovation. Management of the Indigenous Youth Leadership Program, SEE/AMEP program and Add on Skills tenders and programs Source and maintain funding opportunities for the region and prepare professional tender submissions to increase MADEC Training s funded training offerings including: VIC state funding, federal government funding, program specific funding etc. Communicate MADEC policy and procedures, directions and relevant Government regulations and legislation to the departmental staff, via regular meetings. Ensure all staff have a working understanding of Service Guarantees and Code of Practice Monitor the market place to understand community and industry training needs and develop timely and responsive training solutions. Management student and client complaints in line with procedural requirements. Oversee the co-ordination of facility maintenance, room hire bookings etc. Evaluate and improve the effectiveness of training delivered by capturing and analysing training statistics. Management of marketing and promotional initiatives, activities and materials required to meet college objectives Ensure all training staff have a thorough working understanding of VET delivery standards. Identify training and development needs, co-ordinate and/or deliver this training to staff as required. Assist staff to achieve targets, recommend appropriate training and development opportunities to improve job performance and enhance future career opportunities Nurture effective industry relationships/partnerships whereby MADEC can identify skill gaps and provide mutually beneficial, innovative solutions Liaise with local and regional ACFE and Department staff (as approved by senior management) so satisfactory milestones are attained and programs completed Attend meetings, discussions and conferences to promote MADEC Community College and its services, and to keep abreast of changes to industry needs and trends Liaise with other industry bodies, e.g. jobactive and training providers to ensure effective provision of service. Maintain contact with professional groups e.g. NMLLEN and Australian Apprenticeship Support Networks etc. Provide monthly reports to the National Training Manager covering the performance of each cost centre against its individual Business Plan Manage the Training Administration team to ensure all student files on Vettrak and other government systems are kept up HR/PD/047 PD State Training Manager Date of Issue: 17 May 2018 Page 2 of 5

3 to date and all student outcomes recorded Manage the process to ensure that all student non-compliance is reported to Centrelink, in accordance with the Social Security Act Monitor contractual performance and outcomes monthly against Government contracts and report to Senior Management Team Adhere to department budget and ensure that all expenditure is closely monitored Respond to all funding/monitoring body requests within the allotted time frame Ensure the security of student files as per contract with privacy legislation requirements Ensure VETtrak system testing for VIC on VETtrak upgrades Corporate responsibilities Contribute to the achievement of the goals as outlined in the Strategic Plan and the overall objectives of the organisation. Participate fully in staff appraisal and professional development review processes. Comply with all Work, Health, Safety and Environmental system requirements which provide a safe and healthy work environment, free from sexual harassment and discrimination. Adhere to MADEC s policies and procedure and Code of Conduct for employees. Participate in the Continuous Improvement of the Integrated Management System by assisting with identifying, correcting, monitoring and evaluating activities to improve internal and external customer service. Participate in managing and complying with injury management practices with the aim of early return to work in all cases. Qualifications and Experience: Essential Desirable Qualifications Experience: Certificate IV in Training and Assessment or higher and/or a minimum of 5 years work experience in training and learning organisation at a senior leader level. Successful experience in management with a wide range of skills, abilities and achievement Several years experience in a similar position Skills: Ability to lead through inspiration and create an engaged and accountable team Business acumen knowledge of how a business operates and how to influence across teams that you are not accountable for Strategic agility demonstrated through challenging the status quo and developing a strategic future agenda Demonstrates best practice leadership and coaching skills in order to empower, create accountability and the best out of people Ability to work cooperatively and collaboratively with government and key organisations at a senior management/elected level Well-developed research, analysis and report writing skills Strong commercial acumen and analytical skills HR/PD/047 PD State Training Manager Date of Issue: 17 May 2018 Page 3 of 5

4 Competencies Adaptable Accountability Communication Customer focus All employees must: Maintain focus and productivity in changing environments, responsibilities and people. Remain positive in the face of change, take steps to recognise need for change and understand and support changes as we strive for business excellence. Accept responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner. Communicate effectively and transparently. Engage and inspire other through clear oral and written communication. Ensure our internal and external customers/clients are at the forefront of our minds in all that we do. Act in the best interest of our customers/clients by working with them to understand their needs and to build mutual respect that leads to mutually beneficial outcomes. Be authentic. Integrity Maintain personal credibility and uphold ethical standards. Fosters respect for all individuals and points of view. Interacts appropriately with all members of the workforce, clients and business and community partners without regard to individual characteristics. Work cooperatively and effectively with others to achieve department and organisational goals. Team Work Participate in building group identity characterised by trust, pride and commitment. Build strong intra and inter department relationships and partnerships to ensure business success. Competencies People Leaders must: Establishing Focus/Setting Direction Ensure that people in the unit/ department understand how their work relates to the organisation's mission, vision and values. Acts to align own unit's goals with the strategic direction of the organization. Partnering and Networking Build and maintain strong partnerships internally and externally that are mutually beneficial. Builds and maintains relationships (internally and with key external groups) that support and improve personal/team effectiveness. Leadership Links vision to goals/objectives, influences others, models the way and is a source for encouragement. Actively seeks positive change for organization by capitalizing on opportunities. Managing Change Lead people through change to deliver upon outcomes and business requirements. Understand the business and executes business plans to maximise performance. Delivering results Plan effectively to deliver results and take accountability of self and team for delivery on expectations. HR/PD/047 PD State Training Manager Date of Issue: 17 May 2018 Page 4 of 5

5 At MADEC We Are Accountable We do what we say we will do and are responsible for our actions. Authentic We remain true to our core purpose. We are honest, trustworthy and transparent. Courageous We act ethically and stand up for what is right, just and fair. Passionate We believe in what we do and will not waver in our commitment to achieving expected outcomes. Inclusive Everyone matters, we are all community. Excellence We are committed to continuous improvement in all we do. Position Description reviewed by: Employee Name: L.Brautigan Title: National Training Manger Date: 14/05/2018 Employee acknowledgement of Position Description: Employee Name: Signature: Date: / / Please provide copy of Position Description to employee. Employee to sign and return to Human Resources. HR/PD/047 PD State Training Manager Date of Issue: 17 May 2018 Page 5 of 5