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1 Auditee : MONDOL INTIMATES LTD. Audit Date From : 07/03/2016 Audit Date To : 07/03/2016 Expiry Date of the Audit : 07/03/2017 Auditing Company : Auditor s Name(s) : Auditing Branch (if applicable) : EUROCERT Sk Alamgir Hossain(Lead), Md. Rasheduzzaman, Md. Kamrul Hassan, Salah Uddin, Rasel Parves Eurocert India This is an extract of the on line Audit Report.The complete report is available in the BSCI Platform. Access for entitled users only. All rights reserved. No part of this publication may be reproduced, translated, stored in a retrieval system, or transmitted, in any form or by any, means electronic, mechanical, photocopying, recording or otherwise, be lent, re-sold, hired out or otherwise circulated without the FTA s consent. This is an extract of the BSCI Audit Report, which is available in the BSCI Platform. Foreign Trade Association (FTA), The English version is the legally binding One. Page 1/12

2 Rating Definitions Page 2/12

3 Main Auditee Information Name of producer : MONDOL INTIMATES LTD. DBID number : Audit ID : Address : Shirir Chala, Bager Bazar, Mahona, Bhabanipur, Gazipur Sadar, Gazipur, Bangladesh. Gazipur District Province : Dhaka Country : Bangladesh Management Representative : Ms. Mafroda Akter (Sr. Officer - Compliance) Contact person: Ms. Mafroda Akter Sector : Non-Food Industry Type : Textiles, clothing, leather Product group : Apparel Product Type : knit item-under garments Page 3/12

4 Audit Details Audit Range : Full Audit Follow-up Audit Audit Scope : Main Auditee Main Auditee & Farms Audit Environment : Industrial Agricultural Audit Announcement : Fully-Announced Fully-Unannounced Semi-Announced Random Unannounced Check (RUC) : Audit extent (if applicable) : Audit interferences or contingencies (if applicable) : No none none Overall rating : C Need of follow-up : Yes If YES, by : 07/03/2017 Rating per Performance Area (PA) PA 1 PA 2 PA 3 PA 4 PA 5 PA 6 PA 7 PA 8 PA 9 PA 10 PA 11 PA 12 PA 13 A C A B A A D A A A A B A Executive summary of audit report Mondol Intimates ltd. is a 100% export oriented knitted lingerie factory. The Factory is located at 59 Shirir Chala, Bager Bazar, Bhabanipur, Gazipur Sadar, Gazipur, Bangladesh which is approximately 37 KM far from the Shahjalal International Airport, Dhaka. Mondol Intimates ltd. has started it's operation from 2013 and mainly producing knitted lingerie Items. Total 2189 employees are employed in the factory where 657 male and 1532 female workers. Out of the total employees 198 are the non production employees and rests are the production employees. Ms. Mafroda Akter - Sr. Officer (Compliance) is directly involved in risk assessment and reduces the maximum possible risk. They have appointed Medical officer and Nurse for continuous medical services to the workers. Site Description: The facility consists of one building of 9 storied. Building descriptions are as follows: Ground floor: Accessories store, warehouse, Molding, Security post & generator. 1st floor: Medical Room, Inspection Room, Gymnasium, Library, Daycare, Finished Goods Area & Folder Making Room. 2nd to 5th floor: Cutting, Sewing & Finishing. 6th floor: Office. 50% Area found free as rooftop. 7th floor: PDD & Sample. 8th floor: Dining hall and prayer room. Rooftop: Fully Free. Only one Shift: to But the security guards are performing the job in three shifts. No Dormitories provided by the factory. Page 4/12

5 Ratings Summary Auditee's background information Auditee's name : MONDOL INTIMATES LTD. Legal status : Private Limited Company Local Name : Year in which the auditee was founded : 2013 Address : Shirir Chala, Bager Bazar, Mahona, Bhabanipur, Gazipur Sadar, Gazipur, Bangladesh. Contact person (please select) : Ms. Mafroda Akter Province : Dhaka Contact's joly.compliance@mondolintimates.com City : Gazipur District Auditee s official language(s) for written communications : Region : South Asia Other relevant languages for the auditee : Bengali English Country : Bangladesh Website of auditee (if applicable) : GPS coordinates : Latitude: Longitude: Total turnover (in Euros) : Sector : Non-Food Of which exports % : Industry : Textiles, clothing, leather Of which domestic market % : 0.00 If other, please specify : Production volume : Pcs Per Month Product Group : Apparel Production cost calculation : Yes If other, please specify : Lost time injury calculation cost : Yes Product Type : knit item-under garments Auditee's employment structure at the time of the audit Total number of workers : 2189 Total number of workers in the production unit to be monitored (if applicable) : 0 MALE WORKERS FEMALE WORKERS Permanent workers Temporary workers 0 0 In management positions Apprentices 0 0 On probation 0 0 With disabilities 0 0 Migrants (national citizens) 0 0 Migrants (foreign citizens) 0 0 Workers on the permanent payroll Production based workers 0 0 With shifts at night 8 0 Unionised 0 0 Pregnant - 32 On maternity leave - 11 Page 5/12

6 Finding Report Performance Area 1 : Social Management System and Cascade Effect Deadline date:30/04/2016 In accordance with BSCI Questionnaire 1.3 based on satisfactory evidence, the producer partially respects this principle because the the facility has procedure to select current and future supplier/sub supplier & they have the monitoring system to evaluate the business partner s social performance in respect to BSCI COC. But the personnel of marketing & merchandising section have not been trained on the requirements of BSCI during supplier/sub Supplier selection. Performance Area 2 : Workers Involvement and Protection Full Audit [Audit Id ] Audit Date: 07/03/2016 PA Score: C Deadline date:30/06/ In accordance with BSCI Questionnaire 2.2 based on limited evidence, the producer does not respect this principle because the facilities has not defined long-term goal for protecting workers in line with the aspirations of the BSCI Code of Conduct. 2. In accordance with BSCI Questionnaire 2.4, based on satisfactory evidence, the producer partially respects this principle because the facility has provided training on BSCI COC to the workers but they have no written training materials. 3. In accordance with BSCI Questionnaire 2.5, based on satisfactory evidence, the producer partially respects this principle because the facility has written grievance procedure but as per BSCI requirement following terms have not been included to the grievance procedure: i. Potential conflicts of interest and how to overcome them (e.g. if a grievance is against the person who administers the mechanism) ii. Process for appeals or escalation as an additional guarantee iii. Record system of grievances lodged, including how they were investigated and addressed. Performance Area 3 : The rights of Freedom of Association and Collective Bargaining Deadline date: Nothing To Be Recorded. Performance Area 4 : No Discrimination Full Audit [Audit Id ] Audit Date: 07/03/2016 PA Score: B Deadline date:31/07/2016 In accordance with BSCI Questionnaire 4.2 based on satisfactory evidence, the producer partially respects this principle because the required information are contended to the working rules but no satisfaction survey on the grievance mechanism has been conducted among the workers. Page 6/12

7 Performance Area 5 : Fair Remuneration Deadline date:30/11/2016 In accordance with BSCI Questionnaire 5.4 based on satisfactory evidence the facility partially respect this principle because most of the workers getting wages which allow them to have a decent standard of living. However 9 out of 36 sampled workers of different sections are getting wages less than the calculated living wages for the region (BDT ) which does not allow them to have a decent standard of living. Note that: No worker is getting less than the government s minimum wage legislation. Performance Area 6 : Decent Working Hours Deadline date: Nothing To Be Recorded. Performance Area 7 : Occupational Health and Safety Full Audit [Audit Id ] Audit Date: 07/03/2016 PA Score: D Deadline date:31/08/ In accordance with BSCI Questionnaire 7.3 based on satisfactory evidence the facility partially respect this principle because the company has assessed the risk on pregnant woman but the company has not assessed the risk on new mother and did not display around the facility. 2. In accordance with BSCI Questionnaire 7.4 based on satisfactory evidence the facility partially respect this principle because the facility has formed an OHS committee but this committee has not been formed in a democratic manner. 3. In accordance with BSCI Questionnaire 7.7 & Bangladesh Labour Rules, 2015, Chapter-6, Section-42, based on satisfactory evidence the facility partially respect this principle because: The facility has installed an exhaust fan in the wall between the spot removing room & female toilet. So the air from the spot removing room is being exhausted directly to the female toilet instead of outside of the building on 2nd, 3rd, 4th & 5th floors. 4. According to BSCI Questionnaire 7.18 based on satisfactory evidence the facility partially respect this principle because as per Bangladesh Labour Rules 2015, Chapter 8, Clause 77(2) the medical room is situated on the 1st floor of the production building instead of outside of the production building. 5. The BSCI Questionnaire 7.23 is not applicable as the factory did not provide any transportation facility. 6. The BSCI Questionnaire 7.24 is not applicable as the factory did not provide any housing facility. 7. In accordance with BSCI Questionnaire 7.25 the facility partially respects this principle because it was observed through management interview that the facility has not conducted the noise level of different sections specifically the highly noisy areas. However facility has provided adequate space, sanitation & illumination in the work place. Performance Area 8 : No Child Labour Deadline date: Nothing To Be Recorded. Performance Area 9 : Special protection for young workers Deadline date: This PA Is Not Applicable. This PA Is Not Applicable. Page 7/12

8 Performance Area 10 : No Precarious Employment Deadline date:31/05/2016 In accordance with BSCI Questionnaire 10.3, based on satisfactory evidence the producer partially respects this principle because the responsible person for human resources found aware about workers rights and obligations but the facility has no system to provide understandable information including workers rights, obligations, employment conditions, Working hours, training's, resting periods and holidays, remuneration and terms of payment & grievance mechanism to the workers before entering into the employment. Performance Area 11 : No Bonded Labour Deadline date: Nothing To Be Recorded. Performance Area 12 : Protection of the Environment Full Audit [Audit Id ] Audit Date: 07/03/2016 PA Score: B Deadline date:31/05/2016 In accordance with BSCI Questionnaire 12.1, based on limited evidence the producer does not respect this principle because the facility has not appointed environmental in charge & they have not conducted the risk assessment on environment. Performance Area 13 : Ethical Business Behaviour Deadline date:30/04/2016 In accordance with BSCI Questionnaire 13.1, based on satisfactory evidence the producer partially respect this principle because the facility has procedure to protect corruption, extortion or bribery but they do not provide training on ethics and integrity to the workers & managers. Page 8/12

9 Summary Audit Type Date Audit Id PA1 PA2 PA3 PA4 PA5 PA6 PA7 PA8 PA9 PA10 PA11 PA12 PA13 Overall Rating Full Audit 07/03/ A C A B A A D A A A A B A C Page 9/12

10 Producer Photos External photo(s) of the production unit(s) SAM_0241.JPG Photo of the canteen (if applicable) SAM_0114.JPG SAM_0147.JPG External photo(s) of the production unit(s) SAM_0243.JPG Photo of the code of conduct on display SAM_0221.JPG SAM_0150.JPG Photo first aid facilities SAM_0193.JPG Photo of the nursery (if applicable) SAM_0219.JPG SAM_0151.JPG SAM_0116.JPG Photo of the nursery (if applicable) SAM_0220.JPG SAM_0158.JPG SAM_0117.JPG Photo of the personal protection equipments (if applicable) SAM_0166.JPG SAM_0163.JPG Page 10/12

11 SAM_0118.JPG Photo of the personal protection equipments (if applicable) SAM_0177.JPG SAM_0171.JPG SAM_0123.JPG Photo of the sanitary facilities SAM_0164.JPG SAM_0174.JPG SAM_0125.JPG SAM_0121.JPG SAM_0180.JPG SAM_0132.JPG SAM_0131.JPG SAM_0184.JPG SAM_0133.JPG SAM_0141.JPG SAM_0194.JPG Page 11/12

12 SAM_0137.JPG SAM_0142.JPG SAM_0207.JPG SAM_0154.JPG SAM_0143.JPG SAM_0208.JPG SAM_0179.JPG SAM_0146.JPG SAM_0212.JPG SAM_0233.JPG Page 12/12