Management Consulting Certification Workshop

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1 CLARUS CONSULTING SDN BHD ( V) SBL-KHAS Management Consulting Certification Workshop LEADING TO MANAGEMENT CONSULTING INSTITUTE LEVEL 1 CERTIFICATION Clarus Consulting is a Certified Training Provider and Partner of

2 INTRODUCTION Complex problem solving is becoming a critical skill in demand for the future*, as we prepare for Industry Revolution 4.0. Indeed, the core of world-class managers and consultants is addressing unstructured problems, ambiguity and dynamic changes associated with IR 4.0. The top skills most desired by organisations today are problem solving, team working, communications and critical thinking, which are the focus areas of this Level 1 certification programme. You will learn tools designed by professional consultants to help you be a trusted advisor, use structured thinking, get quality outputs and build compelling presentations. FOCUS OF MCI TRAINING Entrepreneurship Numeracy Emotional intelligence Foreign language skills Digital literacy Literacy Leadership Creativity Critical thinking Communication Team-working Problem 8% 21% 18% 17% 16% 15% 12% 12% 27% 35% 32% 50% 0% 10% 20% 30% 40% 50% * Source: Future of Jobs report, World Economic Forum, 2015 TARGET AUDIENCE The Level 1 certification programme is designed for managers, employees and teams who need structured methodology in facilitating organisational change: CHANGE AGENTS: Bringing their organisation to the next level and business success CORPORATE, REGIONAL OR GLOBAL LEADS: Building a culture of structured thinking and communications MANAGERS AND PROJECT OR TECHNICAL LEADS: Developing advanced skills in logical thinking, problem solving and communications 1

3 OUTCOMES AND COMPETENCIES At the end of this workshop, participants would be able to: Identify the key problem affecting their business area Design an approach to solve that problem Know how to get resources and commitment to get a project started Manage individuals, teams and key stakeholders to execute projects Communicate with key stakeholders to drive decisions and actions Participants will develop mastery of Four Core Competencies of a World-Class Consulting Professional: STRUCTURED THINKING Create Focus, Impact and Clarity Structure is the essence of everything management consultants do. It drives their communication style, problem-solving methodology, and behavioural characteristics. Logic helps consultants approach complex and frequently ambiguous issues with systematic precision. WORKING WITH TEAMS Create Performance and Efficiency Management consultants consistently work with diverse, cross-functional teams. The ability to work well on teams involves understanding when to lead and when to follow, managing competing motivations and learning styles, and driving performance with appropriate metrics. PROFESSIONAL STANDARDS Create Strong, Trusting Business Relationships Establishing trust and building relationships with clients and co-workers is essential to success. Being a valuable management consultant means being a trusted advisor who honours agreements and utilizes positive interpersonal skills to develop relationships. CONSULTING CONTEXT Create a Common Language for Problem Solving To be effective, it is important to know the language, tools and frameworks used by consultants and business leaders. Mastering these will enable participants to skilfully synthesize information from a variety of business and consulting insight. DURATION 3 DAYS Starting at 9 AM and ending at approximately 5 PM 2

4 COURSE CONTENT The Level 1 certification workshop will cover: DAY 1 PROFESSIONAL BEHAVIOUR AND ETHICS The focus of this section is on the code of conduct instructed at Arthur D. Little. Participants learn professional behaviour and ethics needed to make a lasting impression on clients and establish long-term credibility. PYRAMID PRINCIPLE The Pyramid Principle is a powerful thinking process designed to structure questions, research, analysis and communication. It can be used in everything from day-to-day communication to formal writing and communication. Participants will learn the Situation, Complication, and Key Question (SCQ) methodology instructed by Barbara Minto from McKinsey & Co. This section provides participants with a methodology to create the structure needed to organize data and determine the client s Key Question. PROBLEM DEFINITION AND ISSUES ANALYSIS Apply Issues Analysis and Pyramid Principle techniques to answer the Key Question, create a workplan and framework to solve client s Key Question and properly allocate resources to deliver a consulting-level solution to the client s problem. DAY 2 DATA GATHERING AND ANALYSIS Use both primary and secondary methods for gathering data, carry out interviews and incorporate the findings into the presentation CREATING PROFESSIONAL FINDINGS AND RECOMMENDATIONS PRESENTATION Communicate effectively build and deliver a compelling presentation. Participants will learn how build presentation slides and create a compelling story-line based on their SCQ, Issues Analysis and work-plan. DAY 3 CERTIFICATION WORKSHOP Revise key concepts, familiarise with the exam format, and prepare for MCI Level 1 exam. MCI LEVEL 1 EXAMINATION Take the two-hour online exam, comprising of 100 multiple choice questions. (Please bring own laptop.) NEXT STEPS Put learning into action and start building your community of practice. Prepare for Level 2 certification (optional). 3

5 THE MCI CONSULTING FRAMEWORK Consulting Approach PROFESSIONAL AND ETHICAL BEHAVIOR: TRUSTED ADVISOR PROBLEM DEFINITION APPROACH DATA GATHERING AND ANALYSIS FINDINGS AND RECOMMENDATION PRESENTATION LOGICAL AND STRUCTURAL THINKING: PYRAMID PRINCIPLE WHY MCI? An end-to-end structured approach to problem solving from identifying the root cause to Client or Stakeholder communications. A robust, comprehensive and practical methodology designed by consultants for consultants, taught at universities at MBA/ DBA level People-centric approach to engage with and address the Client s key issue through team collaboration Globally recognised certification and pathway to professionalism in management consulting MCI CERTIFICATION PATHWAY 1 2 Complete Course Work Pass Level 1 Certification Exam Completed Level 1 Certification Approved Application and Completed Action Project 3 4 Completed Level 2 Certification Approved Advanced Course Work Pass Level 3 Certification Exam Completed Level 3 Certification Approved Application and Completed Secondary Action White Paper/Industry Publications The methodology taught in the MCI Level 1 certification workshop applies to Level 2 certification, which is an action project that builds on the learnings of Level 1. Participants can be certified in Level 2 by completing a live action project, making a business presentation and submitting a report. INHOUSE TRAINING AVAILABLE Engage your cross functional teams to solve complex organisational or business issues. CHAT WITH US. 4

6 CERTIFICATION AWARDED BY MCI The Management Consulting Institute (MCI) is a global non-profit organization founded by a group of industry professionals and management consultants from around the world. Our mission is to contribute to excellence in the management consulting field by promoting standards and connecting experts and practitioners in a professional community. PROGRAMME DELIVERED BY CLARUS CONSULTING The vision of Clarus Consulting Sdn Bhd ( V) is to enable leaders to discover and articulate their value proposition globally, offering programmes that influence mindsets and behaviours driving innovation and cultural transformation in organisations. Clarus is a certified training provider of MCI and the Global Innovation Management Institute (GIMI), and registered HRDF provider in Malaysia.

7 CLARUS CONSULTING SDN BHD ( V) Registration Form COURSE TITLE: Management Consulting Certification (Level 1) Normal Group (3 or more participants within the same organisation) MYR 4,600 MYR 3,600 Prices are valid until December 31, 2018, or further notice Employer s Declaration - Please register our employees for November 13-15, 2018 Venue: E & O Hotel December 4-6, 2018 Venue: PJ Hilton No Participant Name Designation Mobile Special/ food requests TERMS & CONDITIONS REGISTRATION & PAYMENT Reservation may be made via /phone/whatsapp but will only be confirmed upon receipt of the relevant registration form(s) and payment. Full payment must be made before workshop commencement. Enrolment will be closed once the maximum workable number of participants is reached. CANCELLLATION AND SUBSTITUTION /TRANSFER POLICY Written cancellation made 3 weeks before the event is entitled for a full refund. Cancellation notified less than 3 weeks before the event will be subjected to 50% cancellation fees. No refund will be given if notice is less than 2 weeks prior to the commencement date. Substitution/transfer to other participants or other dates can be arranged provided notice at least one week before the start of the event. PROGRAM CHANGES Clarus Consulting reserves the right to amend or cancel the event due to unforeseen circumstance. Participants will be notified in advance of the changes. Clarus will not be responsible for cost incurred by participants when an event is cancelled. Please do not make any travel arrangements until you have received confirmation from us.

8 SELECT YOUR PAYMENT OPTION We will make payment via telegraphic transfer/ bank deposit/ cheque (please / Whatsapp payment slip) Account Name (pay to): Clarus Consulting Sdn Bhd Name of Bank: RHB Bank Account No: HRDF SBL-Khas DETAILS OF OUR COMPANY MyCoID.: Employer Code No.: Company Name: Address: Amount payable (RM): Contact person Name: Tel: Designation: Company Stamp SEND THE FORM TO or WhatsApp Thank you for your registration : Details and confirmation will be sent via Clarus Consulting is a Certified Training Provider and Partner of