JONATHAN C. DE LA CERNA

Transcription

1 JONATHAN C. DE LA CERNA Curriculum Vitae 117 Cahipa Hipodromo,, Philippines, Cebu 6000 (+63) (+63) affiliating with a highly esteemed organization as one of its Human Resources and Development professionals and seeking to incorporate my six (6) year-work experience of the different facets of people or employee management in support to the company s vision and mission SUMMARY OF QUALIFICATIONS A Bachelor s Degree Holder in Psychology at the University of the Philippines, Cebu College. Graduated as Cum Laude last April Six (6) strong years of Human Resources and Development work with expertise in organizational development, training and recruitment. Also acquired relevant work experiences in facets like employee relations, employees compensation and benefits, labor relations and employees health and safety. Three (3) years of employee training and development expertise in Customer Service, Performance Appraisal and Communications. Six (6) years of officership or supervisory function, directly handling two (2) to three (3) team members and overseeing welfare of all employees of the organizations affiliated with. Eight (8) months affiliation with a support organization for the furniture companies of Cebu that molded my skills in planning, organizing and coordinating. Five (5) years employment with the Hospitality Industry that strengthened my background and passion for the said industry and harnessed my skills in leading and controlling. Completion of different trainings enriching competencies in customer service, employee coaching, team building, leadership, making presentations, personality development and research. Membership and participation in both formal and informal groups that provided venues for competencies development, industry trends information and professional relationship building with other practitioners. Set-up of the Human Resources and Development Department of Costabella Tropical Beach Hotel. Establishment of Hu Resourcist, an independent HRD consultant firm that offered services to clients. Its first client was Kotobukiya, a Japanese restaurant with a branch a J Centre Mandaue. Knowledge in research processes and statistical analysis. Strong leadership skills. Excellent planning, analytical, presentation, organizing skills. Creativity and Innovativeness. Abilities to work with less supervision and to coordinate well with people at all levels of the organization and from different background. Willingness to relocate. SUMMARY OF SKILLS Specialty Topics: Job Analysis, Process Documentation, Interviewing, Psychological Testing, Training, Employee Relations, Employee Communications, Employee Socialization Programs, Research Methodologies, Statistical Analysis, Customer Service Areas of Familiarity: Performance Appraisal, Compensation and Benefits, Labor Laws and Labor Relations, Hotel Operations, Tourism Software: Microsoft Office, Internet, Systems, Social Networking Sites, Statistical Package for the Social Sciences (SPSS), Human Resources Information System (HRIS) Terminology Relevant to Target: Human Resources, Training and Development, Hospitality Languages: Excellent English, Filipino and Cebuano written and articulation skills

2 de la Cerna, Jonathan C. Curriculum Vitae 2 5 PROFESSIONAL BACKGROUND EMPLOYMENT HRD Officer Costabella Tropical Beach Hotel Apr present Buyong, Mactan Island, Cebu 6015 reports directly to the General Manager of the HOTEL sets-up of the Human Resource & Development (HRD) Department of the organization handles major facets of human resources such as organizational development, HOTEL research, employee movement, training and development, recruitment, compensation and benefits, performance appraisal, employee relations, labor relations and collective bargaining works closely with the Department Heads for the implementation of the HRD programs, customer service standards and HOTEL Operational policies oversees the operations of the HRD Department and supervises one (1) HR Specialist and two (2) HR Associates. HR Officer Cebu Furniture Industries Foundations Inc. Jul 2006 Apr 2007 LDM Bldg., Corner Legazpi St reports directly to the Executive Director of the Foundation handles major facets of human resource such as employee relations, compensation and benefits, recruitment and placement, performance evaluation, and training acts as Editor in-chief of the employee s paper Balitang Darna acts as one of the Editors of CFIF s Publication CFIF Bulletin supervises a HR Assistant Researcher University of the Philippines Cebu College Jun 2006 (project-based) Gorordo Avenue, Lahug, 6000 reports to the Research Author gathers data on a research entitled Adolescent Sexual Relationships: Perceptions, Decisions and Negotiations Resource Speaker Talisay Youth Camp Training May 2006 (one time deal) reports to the Project Head talks with Talisay youth leaders regarding Social Responsibility of how their respective organizations can be of service to their communities Researcher University of the Philippines Cebu College Feb 2006 (school involvement) Gorordo Avenue, Lahug, 6000 reports to the Cultural Heritage Coordinator gathers data regarding the culture and history of two (2) mountain barangays and two (2) coastal barangays of Argao, Cebu

3 de la Cerna, Jonathan C. Curriculum Vitae 3 5 Peer Counselor Facilitator National Science High School Jan 2006 (one time deal) Salvador St., Labangon, 6000 reports to the Project Head coaches high school students how to become effective peer counselors Student Assistant University of the Philippines Prof Ed. Div. Jul Oct 2005 Gorordo Avenue, Lahug, 6000 reports to UP High School Guidance Counselor assists the Guidance Counselor in facilitating groups of students and in conducting and interpreting exams interprets surveys and makes corresponding reports performs clerical work and other tasks as may be assigned Psychology Intern Lourdes Vilma Corporation Apr 2005 Jun 2005 (school requirement) Group of Companies reports to HR Officer and Operations Consultant assesses the Human Resources Department of the organization constructs training modules for the company s standard operating procedures specifically of the Food and Beverage Department Process Documenter S.E.A. Olympus Marketing Mar May 2004 (project-based) Mandaue City, Cebu 6014 reports to the Operations Manager conducts interview with employees about the processes in their jobs documents job processes and makes presentation for assessment of the Operations Manager TRAININGS Performance Beyond the Essentials Philippine Association of 2012 Secretaries Cebu Chapter Essential Skills for Effective L.E.A.D. Career Mover Inc Supervisors and Team Leaders Cebu Parklane International Hotel A Gestalt Workshop on UP Cebu College 2012 Coaching Competence Gorordo Avenue, Lahug, Team Bonding Workshop TREAD 2011 Cebu White Sands Developing Personal Competence: UP Cebu College 2011 A Gestalt Workshop for Personal Growth Gorordo Avenue, Lahug,

4 de la Cerna, Jonathan C. Curriculum Vitae 4 5 Fundamentals of Customer Service ONECORE Business Innovations 2009 Costabella Tropical Beach Hotel Human Resources Empowerment and Right Training Inc Responsiveness Trail Capitol Site Supervisory Skills Development Workshop ONECORE Business Innovations 2009 Costabella Tropical Beach Hotel Facilitating Groups ONECORE Business Innovations 2009 Presentations with Impact ONECORE Business Innovations 2009 Disaster Management Seminar Workshop Barangay Maribago Council 2008 Tambuli Beach Resort DOLE s Self-Assessment Seminar DOLE Region Cebu Business Hotel, The Advanced Executive Labor Seminar AIME 2008 Workshop for Management: Cebu Rajah Park Hotel, Strengthening the Company s Labor-Management Systems, Procedures, and Infrastructures Creating a Customer Service Culture DDI 2007 Cebu Country Club, Basic Conversational Korean Language and Department of Tourism Region Culture Seminar Sacred Heart Center, Limitations of Disciplining Employees DOLE Region Cebu Grand Hotel External Communications Training Pearl 2 Project 2007 Casino Español, Internal Communications Training Pearl 2 Project 2006 Casino Español, Tools and Techniques in Designing Questionnaires DOST Region 7 Office 2006 Creativity Workshop and Teambuilding COSPO DOST Region Club Serena, Moalboal The Right Contract for The Right Employee DOLE Region DTI Region 7 Office,

5 de la Cerna, Jonathan C. Curriculum Vitae 5 5 Culture Heritage Mapping UP Cebu/Aboitiz 2006 Argao, Cebu Training on Dyslexia UP Cebu College 2004 Gorordo Avenue, Lahug, Sensitivity Training UP Cebu College 2004 Spring Park, Toledo City PUBLICATIONS (unpublished) Studies at Work: HOTEL Guests Feedback Report: 4 th Quarter 2011 (de la Cerna, 2009) Employee Motivation: Important motivating factors of employees of Costabella Tropical Beach Hotel (de la Cerna, 2009) HOTEL Guests Feedback Form: What guests think about Costabella Tropical Beach Hotel (de la Cerna, 2009) Undergraduate Thesis: The Mourning After: Coping with the Loss of a Spouse (de la Cerna & Ocale, 2006) Other Paper: A Scale That Measures Filial Piety (de la Cerna, 2004) EDUCATIONAL BACKGROUND Undergraduate, Bachelor of Arts in Psychology, Cum Laude University of the Philippines Cebu College Gorordo Avenue, Lahug, 6000 June 2002 April 2006 Secondary, With Honors Elementary, Second Honorable Mention University of the Philippines Prof. Ed. Division Cebu Normal University Gorordo Avenue, Lahug, 6000 Osmeña Boulevard, 6000 June 1998 April 2002 June 1992 March 1998