IBM Cognitive. 6 September 2016 Pan Pacific Hotel Singapore

Transcription

1 IBM Cognitive 6 September 2016 Pan Pacific Hotel Singapore

2 IBM Cognitive IBM Future of Work Forum The Engaged Enterprise Comes Alive Employee Insights Drive Business Growth Nick Kouma Kenexa Senior Client Partner IBM Smarter Workforce HR Executive Advisory Singapore Edition 6 th September 2016

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5 To actively solicit, analyze, and engage in on-going conversations with past, present, and future employees Yearly surveys are not enough with a shift to engage in regular dialogue Employees today are demanding more transparency and honesty Shift in being more agile and driving change on a more constant basis Organizations are investing in Big Data and analytics to be data-driven Mobile use among employees continues to rise HR professionals shifting to a strategic advisor to the business 5 9/9/ IBM

6 IBM Cognitive With predictive analytics, we ll be able to explore what might happen rather than looking at what has happened. Lucien Alziari, CHRO, A.P. Moller Maersk, Denmark

7 Overcoming five steep challenges Organization al Structure Time to Launch Reporting Speed Engage Individuals Delivery of Insights

8 IBM Kenexa Talent Insights Powered by Watson Analytics Open HR Provide access to your disconnected datasets Understands the Language of HR Automated intelligence accelerates your ability to answer questions Tell a Story Visualizations support your decisions and communicate results Think Ahead Guided analytics reveals insights and opportunities directly within the Talent Suite

9 Greenwell Employee Survey Example 9 9/9/ IBM

10 Launching a follow-up pulse survey Tara Tibbs CEO at Greenwell I need you to launch a pulse survey today. Needs results within the week Leaving for vacation today Carol Hill CHRO at Greenwell Sure, we can make that happen. Feels pressure to deliver the results to Tara Confident that she can deliver valuable insights Jacob Thomas HR Admin at Greenwell I will start this right now. Knows to begin with ensuring that the organization hierarchy is up-to-date & accurate Confident that this can be done in the time needed 10 9/9/ IBM

11 Updating the organizational structure HR Administrator Visually see hierarchy to confirm all looks as expected Ability to upload another hierarchy in a matter of minutes to update Option to integrate with HRIS on a more frequent basis in the future 11 9/9/ IBM

12 Building the survey HR Administrator Can quickly create a survey Build a survey from scratch Browse existing items from our proven IBM content library with associated global norms Off the-shelf survey content packs available to be added to the library to launch validated surveys more quickly Copy previous or recommended surveys for ease of use 12 9/9/ IBM

13 Designing the layout HR Administrator Add items from the question library Quickly add custom content Easily design the survey order A survey published in a matter of minutes 13 9/9/ IBM

14 Administering the pulse survey CEO Instantly able to take the survey using her mobile device Employee Employees begin to receive the survey instantly Can take the survey while on the move on any device Same user experience for all employees Accessible to ensure all have option to participate 14 9/9/ IBM

15 Performing immediate linkage studies HR Administrator Links survey data to business metrics which shows the power of continuous listening Use cognitive advanced analytics to tell a story with workforce data All data across survey programs automatically imports into Talent Insights Identify correlations and hidden patterns without sifting through several data points Eliminate time and costly resources to link business metrics with survey data 15 9/9/ IBM

16 Delivering predictive analytics HR Administrator Shows the areas to predict sales growth or other important business metrics to drive importance in the areas that matter Use cognitive analytics to make strategic data driven decisions Take the guess work out of costly assumptions Bring valuable data to the strategic discussions Ability to share the data with others in multiple formats, even if they don t have access to the solution 16 9/9/ IBM

17 Updating progress in real-time CEO Quickly see initial data coming in from first cycle Dig into trending data of their ongoing survey to see if their action steps are working Manager Access to view their specific survey programs Discussions with team when we see peaks and valleys in ongoing survey programs to drive positive change more often 17 9/9/ IBM

18 Dynamically accessing results Manager Quickly view your report data compared to others in the organization Appreciate that we can measure what matters more quickly, rather than only once or twice a year Allows us to be more agile 18 9/9/ IBM

19 Tara Tibbs CEO at Greenwell I am ecstatic that this was done so quickly and we can improve our business performance more often. Carol Hill CHRO at Greenwell I am thrilled that I could deliver insight to help our CEO drive the business performance. Jacob Thomas HR Admin at Greenwell Providing insights like this is made possible with Employee Voice and Talent Insights. 19 9/9/ IBM

20 24% increase in rated organizational performance 20 9/9/ IBM

21 A few closing thoughts Have you provided your employees the platform to voice their opinions? Are you equipped to act on the voice of past, present, and future employees? Are you leveraging the power of employee insights to drive your business forward? 21 9/9/ IBM

22 IBM Future of Work Forum The Engaged Enterprise Comes Alive Recruitment is Marketing Angie Hubert Kenexa Talent Acquisition Leader for ASEAN 22 9/9/ IBM

23 Think about something you recently purchased 23 9/9/ IBM

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25 BUSINESS TO CONSUMER BUSINESS TO EMPLOYEE 25 9/9/ IBM

26 A great hire at the end of the process is only possible if there was a great job at the beginning 26 9/9/ IBM

27 3 out of 4 global candidates are passive job seekers 27 9/9/ IBM

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29 86% Active Candidates Use Mobile 29 9/9/ IBM

30 IBM Future of Work Forum 30 9/9/ IBM

31 SAVE $900 PER HIRE 31 9/9/ IBM

32 A few closing thoughts What steps will you take to adopt a business-to-employee strategy? Is your applicant tracking process fully automated? Are you able to strategically identify passive candidates? Do your job descriptions create excitement to apply? Do your candidates have a mobile-enabled, transparent experience? 32 9/9/ IBM

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34 Closing Nicklaus Kouma Kenexa Senior Client Partner IBM Smarter Workforce, Asia Pacific 34 9/9/ IBM

35 Networking Lunch 35 9/9/ IBM