Fundraising Officer (Donor Development)

Transcription

1 Fundraising Officer (Donor Development) Job Title: Location: Responsible to: Hours of work: Salary: Contract: Fundraising Officer (Donor Development) The Cellar Trust, Farfield Road, Shipley, BD18 4QP Head of Fundraising and Development 30 or 37.5 hours per week (depending on candidate preference) 20,138-22,658 pro-rata (depending on experience) Permanent Holiday allowance: 25 days per year plus bank holidays, pro-rata Informal enquiries: Andrew McCarthy, or Applications to: Penny Cusdin, Closing Date: Friday 12 th October Date: Monday 22 nd October Background and Context There aren't many people who can say that their job changes and saves lives. At The Cellar Trust we can. We are a small but growing local mental health charity based in Shipley and have been supporting people from Bradford, Airedale, Wharfedale and Craven for over 30 years. We deliver lots of brilliant services, to give people a helping hand with their mental health, but whatever your role is within the organisation you will have the chance to make your mark and see the impact of the work you are doing. We already do great work (even if we do say so ourselves) but we always want to be better and that means that we constantly innovate and improve. We also have lots of exciting plans for the future so that we can deliver even better services, and reach more of the people who need us. We want the Cellar Trust to be a great place to work which means that we understand the importance of work-life balance. 90% of our Cellar Trust team work part-time and most of our team also have flexible working arrangements, so whatever the role is, we are open to chatting about working patterns. We also want our team to flourish - so we are committed to you as an individual and helping you to learn, develop and grow along your career path. We are looking for people who driven by values, passionate about mental health and want to use their skills and experience to help us to deliver exciting change. We are a values driven organisation; our values underpin everything that we do. They are about how we do things and guide our behaviours and decisions. Our values are: Respectful - We will treat others as we would expect ourselves or our families to be treated and cared for. 1

2 Compassionate - We cultivate and encourage a culture of compassion, understanding and empathy. Collaborative - We work collaboratively with service users, our trustees, the NHS, our corporate partners and our community to deliver the very best services we can. Hopeful - We believe in creating positive futures for those with mental health issues. Empowering - We believe in helping people to help themselves, by building confidence and developing skills What can we offer to you? We think there are six big things which makes The Cellar Trust a great employer: We change and save lives. How many people can say that the work they do every day has this sort of impact? Whatever your role here you will see the direct contribution to what we do and the difference that that makes. We are flexible. We know life that work/life balance is essential so there are opportunities for flexible working hours. We are a lovely team. even if we do say so ourselves. Have a look at our website for more on what our colleagues say about working here. We invest in your success. We are passionate about individuals and teams flourishing so we invest in ongoing personal and professional development, and look for opportunities for people to embrace their skills and passions. We re innovators. We believe in continuous improvement and are always looking for ways to be at the cutting edge of delivery and everyone in our organisation has an opportunity to input into and drive that innovation. We work in partnership. When you work for The Cellar Trust you are part of our team, but we have strong partnerships with lots of other organisations from the NHS and local authority to other charities and businesses. That means that you will have a chance to get a broad range of experience. For more information about our organisation and the work we do visit: and view our social media feeds: Facebook: /TheCellarTrust, General The Cellar Trust is an equal opportunities employer and applications are welcome from all sections of the community, particularly BAME and LGBTQ communities who are underrepresented within the organisation. Please note that CVs will not be accepted and applicants must use the Experience section of the application form to state how they meet all of the essential criteria in the person specification. Only applicants invited to interview will be informed if you have not been contacted within two weeks of the closing date then you have not been shortlisted. Feedback will only be given to applicants who are unsuccessful at interview stage. We are a Disability Confident employer, and offer a guaranteed interview to candidates with a disability who meet all the essential criteria in the person specification. If you would like to request a guaranteed interview because of a disability, or you would require any reasonable adjustments at the interview stage of the recruitment process, please specify this in your application. The successful candidate will be required to undertake a Disclosure and Barring Service check. 2

3 Job Purpose We are committed to continuing to develop our services in order to help more people experiencing mental health problems and to finding new supporters to help make this happen. We appointed a professional fundraiser for the first time in 2015, seeking to adopt a more strategic approach to our fundraising through trusts and foundations, individuals, corporates and community events. We are now looking for an enthusiastic fundraiser to devise, deliver and manage a programme of donor development. We are looking for someone with experience of working in a fundraising role previously. This is a fantastic opportunity for someone full of ideas, passion and a willingness to work hard to achieve targets. You will need to be creative, highly motivated and proactive, well organised and confident working as part of a team, and independently, in a fast-paced environment. Accountability Responsible to the Head of Fundraising and Development. No direct managerial responsibilities. Key duties and responsibilities Establish a systematic strategy to develop new donors as a key income stream for the charity; through our Friends scheme, community fundraising and work with local businesses. Develop, implement and manage a range of programmes to maximise income through one-off donations and regular giving. Work independently and be self-motivated in initiating contacts with potential donors and develop a supporter journey plan to actively retain and grow commitments. Manage donor relationships through high quality stewardship, to include an appropriate and consistent level of contact through written correspondence, telephone calls, meetings, and events. Work closely with the Communications Officer to create compelling fundraising materials - including, on-site display, print, website, enewsletter, social media - that articulate The Cellar Trust story and case for support effectively. Review options relating to donor management software and ensure that appropriate technological infrastructure is established. Streamline administrative processes to allow for campaign analysis and evaluation. Lead on the management of supporter data and work with the data protection officer to ensure the Cellar Trust complies with data protection legislation. Work with the Finance Manager to ensure that all opportunities to realise gift aid income are maximised. Plan and manage donor cultivation events and work with colleagues across the organisation to ensure that opportunities are developed to promote our Friends scheme, and other ways of giving, as part of all Cellar Trust events. Act as an ambassador for the Trust, attending external events, giving talks/ presentations and public speaking as required. Assist the Head of Fundraising & Development with the preparation and management of fundraising budgets, including monitoring of KPIs, preparation of reports and financial projections to ensure budget targets are achieved. Keep abreast of all developments in legislation and regulatory control relating to fundraising and ensure that all fundraising is conducted in line with these and with the Institute of Fundraising s Code of Fundraising Practice. Work with the Head of Fundraising & Development, to support other areas of the Trust s fundraising activity as required. 3

4 Person specification All aspects of the person specification will be assessed through the application form with additional questions at interview stage. Therefore please ensure that all of the criteria is addressed in your personal statement with examples/evidence for each aspect of the role. Criteria Essential Desirable How Assessed QUALIFICATIONS SKILLS AND EXPERIENCE GCSE English and Maths grade C or above or equivalent experience. At least 2 years experience of working in a fundraising role and successfully managing fundraising relationships. Self-starter able to work independently, but also collaboratively as part of a dynamic, close-knit team. Ability to create and sustain relationships with a diverse group of constituents. Excellent written and verbal communication skills, including the ability to network effectively. Track record of resourceful and imaginative approach to income generation. Experience of managing donor stewardship and supporter care to the highest standard. Experience of fundraising events. Degree. Institute of Fundraising, or other recognised fundraising qualification. Experience of setting up new fundraising programmes. Certificates Confidence to manage a number of initiatives simultaneously, with excellent organisational skills and the ability to manage a varied and heavy workload. Excellent IT skills including experience of working with CRM software/donor databases. Excellent administrative and record keeping skills and the ability to produce reports to a high standard for internal and external stakeholders. Experience of working towards agreed income targets. 4

5 KNOWLEDGE Knowledge of fundraising best practice and Institute of Fundraising code of practice. Knowledge of the mental health sector. Working knowledge of data protection legislation. Knowledge of the Cellar Trust and its services. Understanding of the charity sector including the challenges and pressures faced. PERSONAL ATTRIBUTES Understanding of supporter journeys. Honesty, integrity, hard-working and a genuine commitment to the work of the Cellar Trust. Able to come up with, and implement new ideas. OTHER Resourceful; able to use limited resources to best effect. Extremely organised and detail oriented. Strong commitment to working collaboratively as part of a team including being prepared to work collectively on organisational tasks outside of immediate job description. Ability to combine taking a strategic view, with a practical, hands-on approach to getting things done. Commitment to ongoing learning and development. Commitment to equality and diversity. Ability to work occasional evenings and weekends to attend or support key events. Driver, car owner. 5