Request for Expression of Interest (EOI)

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1 Request for Expression of Interest (EOI) Title Procure and deploy a Learning Management System (LMS) for WHO EOI Ref. No. Published Date 31/03/2017 Closing Date & Time 10/04/201717:00 (UTC +1) Contact sinappenn@who.int 1. Purpose of the request The World Health Organization (WHO), based in Geneva, Switzerland, invites qualified vendors to submit their Expression of Interest (EOI) in view of the issuance of a Request for Proposal (RFP) at a later date. Interested vendors must demonstrate their experience and capacity in the field of deploying a Learning Management System (LMS). Please note that this request for EOI does NOT constitute a Request for Offer and that replying to it does NOT guarantee the participation of the vendor to the upcoming RFP. In your response, no pricing should be indicated. WHO is acting in good faith by issuing this request for EOI. However, this document does not oblige WHO to contract for the performance of any work, nor for the supply of any products or services. This request for EOI would serve as a pre-qualification stage for WHO to shortlist potential service contractors to be invited for participation at the Request for Proposal (RFP) at a later stage. 2. Description of Subject / Activities 2.1 Purpose of the EOI The GMG/HRD department is planning to enter into a multi-year contract with a prospective service provider for the acquisition and deployment of a suitable Learning Management System (LMS) for WHO. This platform will act as WHO s standard platform to deliver learning to its workforce of staff and non-staff. The successful bidder will manage a successful implementation of the LMS in close collaboration with WHO. There are more than 10,000 WHO affiliated learners based across more than 150 countries. In addition to medical doctors, public health specialists, scientists and epidemiologists, WHO learners include people trained to manage administrative, financial, and information systems, as well as experts in the fields of health statistics, economics and emergency relief. Due to the variety, geographical dispersion and high number of actors, it can be challenging to effectively communicate, advise, monitor and report on global learning taking place within WHO. To face that complexity, there is a need for efficient systems and tools allowing all actors to meet and collaborate, all registrations to be centralized, and communications to be facilitated. WHO therefore needs a centralized LMS that is capable of covering all types of learning (face to face, online, external training and informal learning too) which will serve as both the platform and the tool for access and delivery of learning and development across the Organization. Finally, we need tools to better incorporate new learning modules. The blended approach requires the articulation of different types of learning methods (online, face to face, instructor-led, virtual classrooms). Social learning (blogs, discussion forums, webinars directly linked to learning opportunities) can also be promoted and structured to allow better efficiency and a minimum of tracking. The purpose of this EOI is to allow prospective bidders to express their interest to participate in the Request For Proposal (RFP) process at a later stage. The EOI will be used as a preliminary shortlisting process before the WHO 1

2 selection panel proceeds with the full RFP process. 3. Submission of EOI Vendors are requested to express their interest by submitting the following documents to not later than 17:00 (UTC +1) on 10 th April 2017: 1. An executive summary of the company's expertise in relevant services and how it could contribute in WHO s needs for the purpose of this EOI Maximum 1 page of A4 size (see structure in Annex A); 2. A list of at least 3 reference contacts, for projects executed after January 2014, preferably in international organizations dealing with public health These projects must be specifically related to Learning and Management System (LMS), (either one reference project in each area or a reference project with combined areas). Annex B to be completed; 3. A self-declaration form Annex C to be completed. 4. Conduct and Exclusion of vendors Vendors interested must be registered with UNGM and may wish to visit for full registration information. All vendors must adhere to the UN Supplier Code of Conduct, which is available at the following link: /conduct_english.pdf In addition, vendors that are companies should submit a signed Self Declaration form, attached hereto as Annex C. 2

3 Annexes Annex A Data Sheet for presentation of organizational capacity Annex B Listing of reference contacts Annex C Vendor's self-declaration form 3

4 Annex A Executive Summary Structure of the information to be provided by the Company expressing interest 1 Company Information 1.1 Corporate information Company mission statement Service commitment to customers and measurements used Organization structure (include description of those parts of your organization that would be involved in the performance of the work) Geographical presence Relevant experience (how could your expertise contribute to WHO s needs for the purpose of this EOI) 1.2 Staffing information Number and Geographical distribution of staff 4

5 Annex B - Listing of reference contacts (for projects related to one or more area(s) described in section 2) 1. Name of contracting organization: 2. Contact person: 3. Contact 4. Contact phone number: 5. Contractual period: 6. Description of services provided: 1. Name of contracting organization: 2. Contact person: 3. Contact 4. Contact phone number: 5. Contractual period: 6. Description of services provided: 1. Name of contracting organization: 2. Contact person: 3. Contact 4. Contact phone number: 5. Contractual period: 6. Description of services provided: 5

6 Annex C Vendor's Self Declaration Form Applicable to private and public companies <COMPANY> (the Company ) hereby declares to the World Health Organization (WHO) that: a. it is not bankrupt or being wound up, having its affairs administered by the courts, has not entered into an arrangement with creditors, has not suspended business activities, is not the subject of proceedings concerning the foregoing matters, and is not in any analogous situation arising from a similar procedure provided for in national legislation or regulations; b. it is solvent and in a position to continue doing business for the period stipulated in the contract after contract signature, if awarded a contract by WHO; c. it or persons having powers of representation, decision making or control over the Company have not been convicted of an offence concerning their professional conduct by a final judgment; d. it or persons having powers of representation, decision making or control over the Company have not been the subject of a final judgment or of a final administrative decision for fraud, corruption, involvement in a criminal organization, money laundering, terrorist-related offences, child labour, human trafficking or any other illegal activity; e. it is in compliance with all its obligations relating to the payment of social security contributions and the payment of taxes in accordance with the national legislation or regulations of the country in which the Company is established; f. it is not subject to an administrative penalty for misrepresenting any information required as a condition of participation in a procurement procedure or failing to supply such information; g. it has declared to WHO any circumstances that could give rise to a conflict of interest or potential conflict of interest in relation to the current procurement action; h. it has not granted and will not grant, has not sought and will not seek, has not attempted and will not attempt to obtain, and has not accepted and will not accept any direct or indirect benefit (finanical or otherwise) arising from a procurement contract or the award thereof. The Company understands that a false statement or failure to disclose any relevant information which may impact upon WHO's decision to award a contract may result in the disqualification of the Company from the bidding exercise and/or the withdrawal of any offer of a contract with WHO. Furthermore, in case a contract has already been awarded, WHO shall be entitled to rescind the contract with immediate effect, in addition to any other remedies which WHO may have by contract or by law. Entity Name: Mailing Address: Name and Title of duly authorized representative: Signature: Date: 6