Head of Employee Relations and HR Business Partnering

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1 JOB DESCRIPTION Job title: Head of Employee Relations and HR Business Partnering Grade: This post has been evaluated at Grade 8 (with a Market Supplement applicable) Responsible to: Responsible for: Director of Human Resources Business Partnering team (Currently 5.6 FTE) Date: December 2014 Job purpose As part of the HR Senior Team to be responsible for making a significant and effective contribution to the delivery of Falmouth University s Strategic Plan (and its associated outputs and KPI s) through the implementation of the HR Strategy (and its associated outputs and KPI s), and the development and maintenance of its supporting frameworks including policies, procedures and excellent HR & Payroll services. You will play a major role in developing an outputs focussed performance management culture across the organisation. To take the lead in managing the full range of employee relations issues including disciplinary, capability and grievance processes, restructuring, TUPE and other organisational change projects. To provide strong and effective leadership to the HR Business Partnering team. To be the HR lead for the development and delivery of HR projects, frameworks and services to support our client organisation, Falmouth Exeter Plus, in the realisation of their strategic aims and outputs. To deputise for the Director of Human Resources as and when required across related responsibilities and in relation to the institution s policies and procedures. Health and Safety at Falmouth University The University takes health and safety matters very seriously. All staff have a responsibility to take reasonable care for the health and safety of themselves and others who may be affected by their actions and omissions. They also have a duty to comply with the University s arrangements for health and safety. Staff with responsibility for others must ensure the proper enactment of University policy within their areas in line with levels of responsibility set out in the University s Health and Safety Policy. Page 1 of 7

2 Main duties and responsibilities 1. In association with the Director of Human Resources, to develop and implement HR strategies to support the University s Strategic Plan, in line with the changing needs of the institution and the legislative and statutory frameworks as these relate to the employment and payment of staff. 2. To be the HR lead for the development and delivery of HR frameworks and services to support our client organisation, Falmouth Exeter Plus, in the realisation of their strategic aims and outputs. This will include the establishment of the contract, development and monitoring of service level agreements, provision of senior level HR advice as required, and on-going client relationship management. 3. To contribute to the strategic development of the HR function by leading on the delivery and implementation of key projects for Falmouth and for Falmouth Exeter Plus. This will include developing and agreeing terms of reference, operational plans, their communication and implementation, consistent with the organisation s strategic aims and objectives and in the light of our statutory responsibilities. 4. To work in partnership with managers from across Falmouth and Falmouth Exeter Plus, understanding their business objectives, and ensuring that HR plans and policies are delivered in support of their current goals and future business requirements. 5. To effectively lead the HR Business Partnering team in delivering business focussed HR advisory support to managers across Falmouth and Falmouth Exeter Plus. This will include: a. providing support, coaching and development to the HR Business Partnering Team in dealing with all relevant matters and seeking to continuously enhance the performance of this key team. b. ensuring the consistent application of HR/Payroll policy across the institution and to meet business needs. c. being HR lead decision maker in relation to the management of individual employee relations matters e.g. disciplinary, grievance and organisational change processes. d. Involvement in probation, disciplinary and grievance issues at all levels, including advice to the Vice-Chancellor s Executive Group (VCEG) and Governors as required. e. taking the lead in managing the development of relevant designated HR policies, procedures and working practices in response to institutional needs and the changing legislative and statutory framework. 6. To take lead responsibility in relation to all day to day employee relations activities for Falmouth and. This will include: a. As a member of Falmouth s Joint Consultative and Negotiating Committee (JCNC) and the consultative body within Falmouth Exeter Plus, to work in partnership with trade union representatives towards common objectives that promote Page 2 of 7

3 harmonious employee relations for the benefit of the University and/or its client organisations. b. problem solving, mediation and advice in relation to individual members of staff. c. negotiation with individuals in cases of early or ill-health retirement or redundancy including settlement agreements within agree remits where appropriate. d. being responsible for leading negotiation with the recognised Trade s Unions/staff in relation to the relevant policy frameworks within those organisations. e. Coordination of the organisational response to and management of threatened or actual industrial action. 7. To work closely with the HR & Payroll Services Manager and the Staff and Organisational Development Manager to ensure the delivery of an accurate and effective human resource management and services function to Falmouth and Falmouth Exeter Plus. 8. To participate in cross functional and cross institutional working groups and committees as appropriate deputising for the HR Director and establishing and leading groups as required to deliver key organisational projects. 9. To provide expertise in all areas of HR Management, enabling the institution to maximise the effectiveness of its staffing resources. 10. To effectively lead, manage and coordinate the procurement and monitoring of relevant outsourced services to meet the requirements of Falmouth and Falmouth Exeter Plus s Procurement Policy. 11. To ensure the development of appropriate and proportionate risk management routines in relation to the work of the Human Resources Business Partnering team, and in support of projects and change management initiatives. 12. To take the lead on contributing to and managing the department s involvement with internal and external audit processes as these relate to specific areas of responsibility of the role holder. To be responsible for ensuring completion of agreed actions and reporting of these. 13. To represent the institution within regional and national HR networks and other external agencies and to ensure the University s reputation and performance is advanced through these fora. 14. To enhance the organisation s people management performance by equipping and enabling of our managers to effectively manage their staff (through coaching, training delivery etc), and through the development of a performance management culture across the institution which champions business needs as its primary focus. General duties and responsibilities 1. To work within and actively support the equality and diversity policies and practices of Falmouth University. Page 3 of 7

4 2. To notify a more senior member of staff of any errors or concerns at the earliest opportunity. 3. To participate in the annual Performance Development Review process. 4. To ensure communications systems and practices support effective management arrangements and promote good relations with staff and students. 5. To work within a framework of effective governance, ensuring compliance with relevant regulations, legislation/policies and procedures. 6. To be responsible for maintaining your own continuing professional development. 7. To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the University s business without altering the nature or level of responsibility involved. Health & safety requirements In relation to health and safety, you are responsible for ensuring that: You comply with safe systems of work in operation within your work area. You work co-operatively with other staff who have responsibility for health and safety requirements. You report any health and safety concerns to your manager or other responsible member of staff as soon as these are identified. You attend training as appropriate to your role (see the relevant health and safety training grid for requirements). In relation to health and safety, you are responsible on direction and on behalf of the relevant VCEG lead for supporting the discharge of their duty as a member of the senior management team: To monitor effective safety implementation. To identify health and safety needs and requirements. For the care of all those affected by your acts or omissions. You have a responsibility to ensure a safe and healthy environment for staff, students and other users of the areas of the University under your span of control, by ensuring that: Falmouth s safety policies and requirements are implemented and that resources are available to the staff under your control to ensure statutory compliance. Page 4 of 7

5 Risk assessments are carried out for relevant activities (e.g. fieldwork, performances, exhibitions etc.) undertaken by staff and students within your area, and that any resulting actions are taken and that safe working practices are followed. The statutory compliance of those whose work you oversee. Health and safety policies and practices are implemented for areas under your control. Correct and timely communication of safety issues, both to your superiors and the staff that work for you, as relevant to your areas of responsibility is carried out. You work within a framework of effective governance, ensuring compliance with relevant regulations, legislation, policies and procedures. Staff within your area fulfill their responsibilities under the University s Health and Safety Policy, including any responsibilities as members of University Committees as appropriate. Page 5 of 7

6 PERSON SPECIFICATION Job title: Head of Employee Relations and HR Business Partnering Attributes Essential requirements Desirable requirements Education and qualifications Educated to degree level or equivalent qualifications/experience. MCIPD or equivalent professional qualification/experience. Evidence of continuing professional development. FCIPD. Coaching qualification. Experience and knowledge Significant post qualification experience of advising on and managing a wide range of HR issues at a senior level (e.g. recruitment, performance management, employee relations, restructuring, redundancy, TUPE, HR policy formulation etc). In depth knowledge of employment legislation and current HR practice. Previous experience of working within a successful HR business partnering role. Previous experience of developing and using management information to support and drive business decisions/improve performance e.g. workforce planning. HR experience gained within the private or public sector, within a complex, output driven, people centric, unionised organisation. Demonstrable success of working in partnership with managers to deliver innovative HR solutions that meet business needs. Previous responsibility for the line management of HR professional staff. Able to demonstrate the successful leadership of strategic HR projects. Experience of HR within the HE sector. Evidence of experience in some or all of the following areas: Organisational development Change management Employee engagement Succession planning Experience of building and leading a successful HR Business Partnering team. Page 6 of 7

7 Skills and personal requirements Excellent communicator, both written and oral and able to discuss, persuade and explain all aspects of policy to a wide variety of audiences. A demonstrable and proven ability in the management of change. An articulate and assertive individual who can act as advisor/consultant to clients with the ability to influence business focussed outcomes rather than direct. Evidence of strong analytical skills with an ability to research/investigate issues, objectively analyse and consider the wider implications, and then to compile reports and/or present supported conclusions. The ability to lead, inspire and motivate others in a team environment. Good level of numeracy and knowledge of statistical analysis techniques. Personal Qualities Resilience, optimism and self-awareness. Values the strength of teamwork in achieving organisational objectives and actively seeks to maximise this, but is equally happy to self motivate and to work independently as appropriate. Flexible and adaptable and with a strong drive to achieve results. Other Committed to developing talent and embracing diversity. The post holder will be required to travel to all campuses and occasionally other institutions or conferences around the country necessitating overnight stay. Candidates will need to be available to work outside normal office hours to meet business needs. The post holder will be required to cover other members of the team as necessary to ensure service maintains accessible and effective support to managers and staff. Page 7 of 7