Be Challenged: Change Lives

Transcription

1 Partners in Recovery (PIR) Program Project Officer Part Time position 32hrs per week Fixed term contract position until 30 June 2016 Honouring God, Serving People, Building Hope. NEWCASTLE Program Description: Partners In Recovery is a Mental Health Initiative funded by the Commonwealth Government and is designed to better support people with a severe and persistent mental illness with complex needs by getting services and supports from multiple sectors to work in a more collaborative, coordinated way. Project Officer Role: The Project Officer s role will include duties such as community service system research, project coordination and facilitation, and project management in collaboration within the PIR Team. Some of the key tasks the Project Officer will undertake are: develop project timelines, establish strong partnerships within the sector, implement projects, submit project status reports, assess and evaluate project effectiveness. Essential Criteria Tertiary qualifications in Mental Health, Social Work, Disability or Community services Experience working on projects within the community services sector Excellent collaboration skills and experience in building and maintaining effective relationships across a broad range of community and health services The ability to coordinate projects effectively to meet planned targets and commitments Good understanding of recovery principles and taking a person centred approach to service delivery Ability to use innovative approaches to complex problems Ability to work independently within a team environment and meet desired outcomes High level computer skills to coordinate project and report outcomes within a Quality Improvement and Governance Framework Must hold a current minimal provisional 2 NSW Drivers Licence Desirable Criteria Project Management qualifications Demonstrated understanding and/or experience working with Aboriginal people and communities and people with Culturally and Linguistically Diverse Backgrounds Written applications MUST address essential and desirable criteria together with the attached Application for Employment Form to: Natalie Pittman Team Leader - Partners in Recovery, Wesley Mission Newcastle wesley.jobs@wesleymission.org.au Applications close: Sunday 26 th July Be Challenged: Change Lives

2 APPLICATION FOR EMPLOYMENT HRF 02 Position applied for: Date of application: Availability to commence: How did you find out about this position? Seek Christian Jobs Wesley Mission website Wesley Mission intranet Newspaper Other PERSONAL Title: Rev. Mr Mrs Miss Other please specify Surname: Given Name(s): Contact Phone: Home Mobile Work Do you speak any languages other than English? No Yes please specify Centrelink Information (for supported employees only): Type of Benefit: Centrelink Referral: Yes / No CRN: Are you legally entitled to work in Australia? Yes, I am an Australian/New Zealand citizen or permanent resident Yes, I hold a valid work visa (please provide details below) Type of Visa: Expiry Date: Have you previously worked for Wesley Mission? No Yes (please provide details below) Date employed: Name of Centre/Program: Position held: Reason for leaving: Are you registered to practice as a Registered/Enrolled Nurse or an allied health professional (e.g. psychologist, physiotherapist, doctor, etc.) in NSW? No Yes (please provide details below) Registration No. Practicing Cert. Anniversary Date Are you a licensed tradesperson? No Yes (please provide details below) Trade Licence No. Do you hold a current Australian driver s licence? No Yes (please provide details below) Licence No. Class Type Membership of professional organisations: CRIMINAL OFFENCE CHECK Have you been convicted of a criminal offence in any way related to this position? No Yes (please provide details below) Application for Employment This Wesley Mission Sydney document becomes uncontrolled when printed or HRF 02 Issue 6 July 2011 downloaded, unless registered as per MP IMS-05 Document and Data Control. HRF 02

3 OCCUPATIONAL HEALTH & SAFETY Do you have any past or current medical condition which may affect your performance in the role for which you have applied? No Yes (please describe in detail below) Do you have any past or current medical condition which may be aggravated or worsened by the duties of the role? No Yes (please describe in detail below) Please note: Your appointment may be subject to you undergoing a health assessment. CONDITIONS ASSOCIATED WITH THIS APPLICATION I acknowledge that: Wesley Mission will release information on this application form to nominated individuals participating in the recruitment and selection process. I am also aware that, under the Privacy Act Amendment (2000), Wesley Mission will take all reasonable steps to protect this information. If my application is unsuccessful, this form shall be kept for no longer than six (6) months before being destroyed. If offered employment, this form will become the basis of my personal file, and will be forwarded to Wesley Mission s Payroll Department, and a copy of this form will be retained at the Centre/Program where I will be employed by the Manager/Supervisor. If successful, I will adhere to the requirements of my Letter of Offer, Award or Agreement, Staff Handbook, and Policies and Procedures of Wesley Mission. Wesley Mission is a Christian organisation requiring staff to affirm the Mission s values: Our Vision: Our Values: To be at the heart of our community where everyone has the opportunity to live a whole and productive life Out of Christian love and compassion, Wesley Mission is driven by: Christlike Servanthood Unfailing Integrity Courageous Commitment Wesley Mission endeavours to translate these values into practical policies and behaviour so they actively shape and define the character of the Mission and the decisions we make within it. Our Mission: Serving people Building hope Honouring God I have read and understood the above conditions of associated with this application and hereby affirm the Mission s values statement. Furthermore, the information stated on my application for employment is true and correct to the best of my knowledge and belief. I am aware that any false or inaccurate information given by me may prevent my employment or be the cause for my dismissal. Signature of Applicant: Date:

4 Position Description Partners in Recovery Part-time Project Officer (fixed term contract till 30 June 2016) Agreement Signed Systems Change - Project Officer Date Signed Operations Manager Wesley Mission Newcastle Date

5 This position description should be read in conjunction with the Policy and Procedures, Chart of Delegations, Organisation Chart and appropriate standards and regulations which are applicable to the operations. 1. Our Noble Purpose Continuing the work of Jesus Christ in Word and Deed 2. Our Vision Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can. 3. Major Role Responsibilities Program Summary Systems Change Project Officer Partners in Recovery (PIR) Program Partners in Recovery (PIR) is an initiative funded by the Commonwealth Government (Department of Health and Ageing) designed to better support people with severe and persistent mental illness with complex needs, and their carers and families, by getting services and supports from multiple sectors to work in a more collaborative, coordinated, and integrated way. PIR will facilitate better coordination of and more streamlined access to the clinical and other service and support needs of people experiencing severe and persistent mental illness with complex needs requiring a multi agency response. The objective of the initiative is to improve system response and outcomes by: facilitating better coordination of clinical and other supports and services to deliver wrap around care individually tailored to the person s needs; strengthening partnerships and building better links between various clinical and community support organisations responsible for delivering services to the PIR target group; improving referral pathways that facilitate access to the range of services and supports needed by the PIR target group; promoting a community based recovery model to underpin all clinical and community support services delivered to people experiencing severe and persistent mental illness with complex needs.

6 Role Summary The Project Officer is an appropriately skilled person that will conduct community service system research, project co-ordination and facilitation, and project management in collaboration within the PIR Team. Key Responsibilities General Research Community Service System gaps Prepare project documentation Develop project timelines Establish strong partnerships within the sector Implement projects Submit project status reports Gather and evaluate feedback from key partners and stakeholders Assess and evaluate project effectiveness Provide information required for performance monitoring and evaluation as required by Hunter PIR Operations Manager and staff Advocate and promote (champion the cause) of Hunter PIR through relevant networks within the Hunter region Maintain and develop professional skills and knowledge through involvement in ongoing professional development activities and undergo regular performance appraisal. Take reasonable care for own health and safety and the safety of other people and comply with Hunter ML policies and procedures and reasonable instructions given in relation to health and safety. Wesley Mission Ensure effective and appropriate communication with and involvement of staff, volunteers and clients in the delivery of the service Application and promotion of person centred approach to practice and service delivery Actively contribute to a positive staff culture that is committed, demonstrates initiative, is joined up in thinking and practice, encourages & engages with client, through realisation that clients can achieve their goals and aspirations Communicate operational issues quickly with the leadership team to assist in improvement in service delivery Positive participation and engagement in team, best practice & project team meetings, staff surveys, support meetings and performance review meetings. Behave ethically and function collaboratively as a member of Wesley Mission Ensure community, government and business stakeholder needs and contractual requirements are met by embracing Client feedback: Complaints and Customer Satisfaction Surveys, Business and community feedback Participate in quality audit and accreditation standards, program reporting and relevant industry legislation and best practice guidelines. Engage in ongoing professional development, that includes current and emerging trends in service delivery. Implement and adhere to contract compliance and risk minimization

7 procedures and systems Meet all internal and external reporting requirements Attend functions, committees, projects meetings and Wesley Mission services as directed by the supervisor. 4. Other Professional Responsibilities Values Driven Service Culture Positive Stakeholder Relationships Financial Accountability & Sustainability Effective WHS Risk Management Validated Compliance Standards Demonstrate a commitment to Wesley Mission s vision, noble purpose and culture within your work environments, acting with unfailing integrity in the completion of your work. Operate always within the strategic intent and Christian culture of Wesley Mission. Ensure your work is courageously committed to our clients and their unique personal needs. At all times respect the gender, ethnicity, social background and religious beliefs of our clients. Regularly meet with your supervisor to discuss the work of your program, demonstrating a willingness to change and improve based on feedback from internal and external stakeholders. Work cooperatively with Wesley Mission staff in all work settings, demonstrating generosity, Christlike servanthood and a willingness to contribute towards the success of other Wesley Mission services. Attend significant social events, worship services and formal business meetings of Wesley Mission as requested. This will at times include events outside of your regular working hours. Operate within the financial policies and budgets of Wesley Mission. When entrusted with Wesley Mission assets, including vehicles, mobile phone and internet access, protect the asset from harm or loss and keep discretionary and personal costs to a minimum. Be appropriately responsible under the Work Health and Safety act for your personal safety, the safety of your colleagues, your staff and your clients. Promote the understanding and acceptance of policies and procedures relating to Equal Employment Opportunity, Anti- Discrimination, Affirmative Action and Work Health and Safety. Ensure that risk management principles are exercised in accordance with Wesley Mission policies and that incidents of high or material risk are reported immediately to your supervisor. Operate in accordance with PIR program guidelines, contracts, legislation and Wesley Mission policy and procedure and within the scope of professional expertise. Delegation authority as per Wesley Mission.

8 Participate at least annually in the Wesley Mission Annual Employee Contribution and Development reviews 5. Key Performance Indicators Key Evaluation Questions To what extent has the PIR initiative improved the system of care available to people with severe and persistent mental illness who have complex multiagency support needs? To what extent has the PIR initiative been an effective approach for people with severe and persistent mental illness who have complex multiagency support needs? What are the critical elements that support effective implementation of PIR and the barriers and challenges which hinder effective implementation? Measures the level of coordination between clinical and community support service providers the nature and strength of partnerships between service providers the effectiveness of referral pathways in ensuring access to necessary services the adoption of a recovery framework by clinical and community support providers who service people in the PIR target group. whether the initiative has been able to effectively focus on, and provide appropriate responses to, the PIR target group the extent to which the initiative contributes to improvements in key outcome domains experienced by PIR clients, particularly: - clinical functioning, including GP attendance, chronic disease management, attendance and community health follow up, and compliance with medication - social inclusion domains, especially housing stability, and participation in employment, education and social activities - quality of life the extent to which the initiative contributes to improvements in broader outcomes for families and carers of PIR clients, and the community more generally the extent to which the initiative contributes to a more cost effective use of health and social care resources for the PIR target group. elements of best practice in service delivery model and partnership approaches elements of best practice in governance and management structures key challenges, barriers and limitations in effective program implementation.

9 6. Selection Criteria Essential Systems Change Project Officer Tertiary qualifications in Mental Health, Social Work, Disability or Community services Experience working on projects within the community services sector Excellent collaboration skills and experience in building and maintaining effective relationships across a broad range of community and health services The ability to coordinate projects effectively to meet planned targets and commitments Good understanding of recovery principles and taking a person centred approach to service delivery Ability to use innovative approaches to complex problems Ability to work independently within a team environment and meet desired outcomes High level computer skills to coordinate project and report outcomes within a Quality Improvement and Governance Framework Must hold a current minimal provisional 2 NSW Drivers Licence Desirable Project Management qualifications Demonstrated understanding and/or experience working with Aboriginal people and communities and people with Culturally and Linguistically Diverse Backgrounds 7. Relationships Reporting to: Partners in Recovery Team Leader, Wesley Mission Newcastle Working with: Hunter Primary Care PIR staff Mental Health Service Providers and Hunter New England Health Local Health District Community Services Sector and Wider community Community and Private Clinical Mental Health providers and Aboriginal Medical Services Consortium members, advisory groups and affiliates Other Wesley Mission Departments, Committees, Networks and Boards as appropriate Uniting Church Staff, and community, business and government stakeholders as required.

10

11 Applicant Information Sheet THE HISTORY OF WESLEY MISSION Wesley Mission has its origins in the first Methodist Church formed in Sydney in Originally established as the Central Methodist Mission, the organisation focused on social justice and evangelism for the poor and needy people of Sydney. The Uniting Church was created in 1977 from a union of Methodist, Presbyterian and Congregational Churches. The Central Methodist Mission became the Wesley Central Mission (and subsequently Wesley Mission). Wesley Mission provides services across Sydney. These services are available to all people and are not discriminatory or judgmental of any persons beliefs or lifestyle. The services offered by Wesley Mission cover many areas and are based in a worshipping congregation which provides pastoral services, worship, media outreach through television and radio, counselling and chaplaincies. With over 3000 staff the work of the Mission continues to grow at a significant and consistent rate. All applicants must address the selection criteria. EMPLOYMENT SELECTION CRITERIA The selection panel will undertake an assessment process which will match the requirements of the position with the abilities, qualifications and experience. The selection criteria, therefore, provides the basis of selection (on merit). The key selection criteria will generally be described as essential and desirable qualifications/experience and will be directly related to the job description. The selection criteria are developed so as to be objectively measurable, non-discriminatory and available to all job applicants. Merit based selection forms part of this organisation s EEO program which assists with increased expertise and productivity, reduces staff turnover and maximises the size and quality applicant pools. WESLEY MISSION FIVE POLICY POINTS 1. Evangelism The Mission lives by evangelism. It seeks to reach the people of our community who are in need. 2. Worship and Service The worship of God and the service of human need belong together. Today through more than 450 caring centres and services, the Mission ministers to the needs of Australia. 3. Friendship and Care There is an endless need for friendship and caring for people in Australia today. 4. Social Justice The Church, which ministers in providing welfare to the social needs of a community, must also be involved in social justice. We speak out on social, economic, political and environmental issues. 5. Communication The Church uses every means of modern communication to reach the community. Just as Paul used the great highways of the Roman Empire to take the Gospel to all the known world, so we use the printed word, television and radio programmes, videos and the internet to take the message of the Gospel to as many people as possible throughout the world. Because we are a Christian Church, all staff are expected to speak and behave in accordance with Christian standards and set an example by joining in appropriate worship services and such devotional acts as a Centre may be conducting.

12 How to apply Selection for Wesley Mission positions is based on merit. This means that the person whose skills, knowledge and experience best match the position requirements will be selected. Your application must include a brief cover letter, a claim against the selection criteria for the position you are applying for, and a current resume. Your claim against the selection criteria is the most important part of your application. Make a separate heading for each criteria and describe your skills, knowledge and experience relevant to each point of the criteria. Your application should include a brief description of any qualifications you may have relevant to the position. If you are successful in gaining an interview you will need to bring a copy of supporting documentation to the interview with you. All applications must be submitted by to wue.jobs@wesleymission.org.au by the closing date. Applications should be submitted in Microsoft Word, RTF or PDF format. Statements on your application found to be deliberately misleading could make you, if employed, liable to dismissal. Equality of Employment Opportunity and Selection on Merit are Wesley Mission Policy. The Interview and Selection Process After assessing applications, the selection committee will choose those applicants who best meet the selection criteria for further assessment. The selection committee may use a number of methods to assess your ability to do the job including: interview questions and referee and records checks. Referee Check At the interview, you will be asked to provide the name and contact details of two recent referees, a current or recent supervisor(s) and/or a current or recent colleague(s). Referees are asked to provide information on your work behaviour and performance and can be asked to verify or comment on claims made by you. Criminal Records Check With respect to some positions a criminal record check may be carried out on applicants identified suitable within various roles. If a criminal records check is to be done, you will be asked to provide your date and place of birth. A criminal records check does not necessarily disqualify you from selection. If the criminal records check results in rejection of your selection, you will be given the opportunity to discuss the matter before a final decision is made. Working with Children Check When applying for a position in child-related employment a Working with Children Check will also be undertaken. This is a formal process of checks to help determine your suitability to work with children or have unsupervised access to children in your work. The check takes into account relevant criminal records, relevant apprehended violence orders and relevant completed disciplinary proceedings. It is an offence under the NSW Child Protection (Prohibited Employment) Act 1998 for a person convicted of a serious sex offence to apply for a child-related position. Information on the Working with Children Check is located at Permanent Appointment To be permanently appointed within Wesley Mission you need to: Be an Australian citizen or have the status of permanent residence in Australia. If you do not fit this category, you are only eligible for appointment to temporary vacancies; Provide proof of identity. Further Information To find out more about Wesley Mission and Wesley Uniting Employment please visit our websites at and All personal information being collected will be dealt with in accordance with the Privacy and Personal Information Protection Act 1998.