Job Announcement. Family Life Coach Colorado Community Response (CCR) Colorado Springs, CO $30,794 - $35,676 DOE

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1 Job Announcement Job Title Location Compensation Family Life Coach Colorado Community Response (CCR) Colorado Springs, CO $30,794 - $35,676 DOE FLSA Classification Application Deadline Full Time and Non-Exempt Open Until Filled Company Overview Catholic Charities of Central Colorado, Inc. is the social service arm of the Diocese of Colorado Springs. It was incorporated as a 501(c)(3) human service organization in It is currently one of over 1,600 Catholic Charities USA social service agencies in the United States. Catholic Charities provides social services throughout a 10-county area with most of the services targeted to people living in Colorado Springs, Castle Rock, El Paso County and Douglas County. The agency is accredited by the Council on Accreditation and provides services to people of all races, backgrounds, and beliefs. Catholic Charities Provides Help and Creates Hope for people who are poor and vulnerable in our area through the efforts of a wide range of programs and services. Job Summary The Family Life Coach provides comprehensive voluntary services for families screened out of child protective services in El Paso County through the Colorado Community Response (CCR) program. The primary focus of CCR is to engage families and connect them to community services to prevent deeper penetration into the child welfare System. The Life Coach will offer education and support services to parents, using strength-based practices. Responsibilities include conducting initial and follow-up assessments; working cooperatively with other agencies to link families to financial services and community resources that meet the parents expressed needs; and providing direct services and accurate data entry to track and record contacts. Flexible schedule required as this position will work occasional evenings and weekends as needed. Full details and employment application are available at Qualifications Bachelor s degree in Human Services, Social Work or related field, or a combination of experience and/or education equal to two years. Two years of full-time experience working with direct client/family interaction. Fingerprint and background clearance required. Transportation and valid driver s license required. Bi-lingual English/Spanish preferred. To Apply Submit a cover letter, resume, and completed employment application (available at to HR@CCharitiesCC.org. Catholic Charities of Central Colorado is an Equal Opportunity Employer 1

2 Catholic Charities of Central Colorado Job Description Family Life Coach Colorado Community Response (CCR) Reports To: Family Connections Director Department: Family Services FLSA Classification: Full-Time, Non-exempt Salary Range: $30,794 - $35,676 Supervision: None Evaluation: First six months of employment and annually thereafter General Purpose The Family Life Coach provides comprehensive voluntary services for families screened out of child protective services in El Paso County through the Colorado Community Response (CCR) program. The primary focus of CCR is to engage families and connect them to community services to prevent deeper penetration into the child welfare System. The Life Coach will offer education and support services to parents, using strength-based practices. Responsibilities include conducting initial and follow-up assessments; working cooperatively with other agencies to link families to financial services and community resources that meet the parents expressed needs; and providing direct services and accurate data entry to track and record contacts. Flexible schedule required as this position will work occasional evenings and weekends as needed. Bilingual English/Spanish preferred to accommodate more families. Essential Duties/Responsibilities Engage and interview families for program enrollment and provide needs assessment using the CFSA2. Offer case management services, and follow-up contacts to assess goal attainment and need for further referrals. Manage a case load of families at a time. Conduct home visits or other location convenient for family (weekly, semi-monthly, monthly) as determined by family to provide needs assessment, establish client rapport, set family-centered and strengths-based service plan, and provide direct services and follow-up to assigned families. Follow-up contacts to assess goal attainment and need for further referrals and providing resources that may not be available in the community such as, financial planning, parenting skills and communication skills. Arrange community referrals for services to maintain a safe environment and enhance child and family wellbeing. Referrals include meeting basic, safety, social, esteem, and cognitive needs of individuals within the family and/or the family as a whole. Intensive follow-up required for any referrals provided. Develop effective case plans for families regarding parenting skills, family problems, economic stressors, parent/child relationships and community connectedness. Work toward keeping children safe in their home and the community. Participate in ongoing trainings and be responsible for following Quality Standards for Family Strengthening & Support and Trauma-Informed Care. Participate in state meetings and trainings, with the approval of supervisor, in order to implement new and ongoing rules and regulations. Provide advocacy to entities involved with family, based on family needs, including but not limited to welfare and public benefit agencies, landlords, and educational entities. Call referred families for program enrollment, offering case management and program services. Report to Family Connections Director including information on number of referrals received, home visits completed, allocation of flex funds as part of report sent to funders and research team. Maintain accurate reports and database of client demographics and services provided for clients. Use forms from Colorado Department of Human Services to collect demographic and program information, for appropriate documentation of case plans, recommendations, contacts, assessments, family engagement activities, etc. Assist with tracking expenditures/revenues to comply with program budget. Attendance is an essential requirement of this position. 2

3 Education/Experience Bachelor s degree in Human Services, Social Work or related field, or a combination of experience and/or education equal to two years. Two years of full-time experience working with direct client/family interaction. Skills & Competencies Work ethic that exemplifies enthusiasm, teamwork, and self-motivation. Strong interpersonal and human relations skills with flexibility, adaptability and ability to multi-task. Good computer skills, including word processing and ability and to learn Salesforce & ETO databases. Knowledge of family dynamics, systems theory, domestic violence, and social work theory/ practice. Ability to engage, foster, and maintain effective working relationships with a broad variety families. Knowledgeable and understanding of Trauma Informed Care principles/practices and Motivational Interviewing, and/or will take initiative toward self-directed learning of these. Knowledge of child development and strength-based family support practices and ability to use these practices when working with families and co-workers. Knowledge of social issues such as poverty, gender bias, domestic violence, alcohol and other drug abuse, child maltreatment prevention, cultural diversity, etc. Knowledge of community resources and systems. Ability to demonstrate commitment to developing community members' potential, prosperity and protection with demonstrated understanding of cultural awareness. Requirements Flexible schedule required for this position. Meetings will occur in the office, family homes, or other locations convenient for the family. Occasional evenings and weekends are required to accommodate family schedules, meetings and special events. Fingerprint and background clearance required. Transportation and valid driver s license required to meet with families and attend other meetings/training workshops. Ability and willingness to work within the established structure of Catholic Charities and a Family Development approach strengthening families and building support systems. Demonstrated self-starter and ability to work independently with little supervision. Ability to multitask and operate in a high volume, time sensitive, fast-paced environment. Analytical and creative mind with the ability to work efficiently, effectively, and multitask in a fast-paced environment. Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members. Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships. Work Environment Assigned duties are performed in an office environment and in family homes. The employee is subject to both inside and outside environmental conditions. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions. 3

4 Application for Employment Catholic Charities of Central Colorado, Inc. 228 North Cascade Avenue Colorado Springs, Colorado (719) It is the policy of Catholic Charities of Central Colorado, Inc. to staff positions with the best qualified people regardless of race, color, national origin, age, gender, disability or veteran status. In order that your application may be properly evaluated, it is essential that all of the following questions be answered carefully and completely. Please attach a resume to supplement this application. PLEASE PRINT Circle One: Mr. Rev. Name Ms. Sr. Date Last First Middle Initial Address Street City State Zip Code Telephone Number Position Desired When can you start? Circle One: Full-Time Part-Time Either How were you referred to CC? Previously employed by any Parish/Diocese? YES NO If yes, when? If yes, where? Educational Background Type of Name and Years Major GPA Degree(s) School Location Completed Obtained High or Preparatory College Graduate School Other List any additional special skills, technical or professional knowledge which you may have: 4

5 Employment Experience: List all of your current and previous positions (paid and unpaid) in chronological order starting with most recent. Please complete this section and attach additional sheets as needed even if you submit a resume. 1. Employed From To 2. Employed From To 3. Employed From To 4. Employed From To 5

6 5. Employed From To 6. Employed From To 7. Employed From To Reason for leaving Of the jobs you have held, which did you like the most, and why? 6

7 Of the jobs you have held, which did you like least, and why? May we contact your present employer? YES NO We Are Required To Complete A State And Federal Background Check On All Applicants Please list 3 professional references 1. Name Telephone Address Relationship 2. Name Telephone Address Relationship 3. Name Telephone Address Relationship In order for your application to be considered, you must sign the Applicant s Declaration, Authorization. Applicant s Declaration, Authorization, and Release My answers on this application and on any resume I provide are complete and true. I understand that the submission of any false or incomplete information in connection with my application, whether on this or other documents or in interviews, will be cause for the rejection of my application or the termination of my employment at any time. I authorize Catholic Charities of Central Colorado, Inc. and its agents to verify any information related to my application or resume. I also authorize all individuals, schools, employers, and law enforcement officials to freely provide any information concerning my background, and I hereby release any and all of them from any liability for doing so. Print Name Signature Date 7