Who is Ray Hoving? (Still working on it) (equivalent) 1 (equivalent)

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1 Who is Ray Hoving? Characteristics Human being Husband Father Adult Student Practitioner Consultant Academic Researcher SIM Member UVa-EOG Air Products IT Dir-CIO Today s role: Years of Experience (Still working on it) (equivalent) 1 (equivalent) Senior Vice President; Talent Management Solutions Bernard Hodes Group; an Omnicom company Principal Consultant; Ray Hoving Associates Some guy who talks at Ryan s classes every once in a while

2 IT Human Capital Questions Is there a shortage of IT Professionals? Says who? (e.g. vendors, associations, government, employees, CIOs) What can be done collectively to address this issue? Increase supply? (e.g. off-shoring, green cards, student enrollment) Decrease the demand (e.g. economic downturn, IT Doesn t Matter) What can your organization do to get and keep the right IT Professionals? Recruiting and Retention Practices? (back to basics) Recruiting Technologies? (eat our own dog food) Social Networks? (that s just being crazy)

3 Innovation Supply/Demand Imbalance - Perfect Storm Environment The Need for Skilled Professionals is Greater Than Ever The U.S. Needs 1.5 million additional skilled IT professionals by M baby boomers exit workforce during next 15 years; only 40 million workers entering Between 2010 and 2020, the US, Europe, Japan, China and India will face a shortfall of 32M technically specialized professionals NACE (Nat l Assoc of Colleges & Employers) actively lobbying for more H-1B visas to address talent crisis Watson Wyatt, Monster.com; U.S. Department of Labor; Bureau of Labor Statistics; Information Technology Association of America, IBM Corporation

4 Innovation IBM Academic Initiative ibm.com/university/academicinitiative Partnering with schools, colleges and universities to drive open standards Better educate millions of students for a more competitive IT workforce Offerings: IBM middleware and tools Access to IBM hardware Course materials and textbooks Curriculum assessment services Education: faculty and IT staff Certifications, Tutorials, articles Forums, webcasts and newsletters New skills for the 21 st century Supported by a Worldwide Community of IBM Volunteers IBM Corporation

5 Innovation Goal Win/Win Collaboration To foster a spirit of collaboration among universities and businesses Work together to increase the supply of skilled resource necessary to maintain and improve our competitive position in the Global Economy IBM Corporation

6 SIM is a professional society of senior IT leaders. the premier network for IT leadership. a provider of resources and programs inspired by IT leaders for IT leaders. a community of thought leaders who share experiences and rich intellectual capital. an organization that enables CIO's to further develop the leadership capabilities of themselves and their staff. a collective voice to advocate policy and legislation on behalf of the IT profession across industries. S O C I E T Y F O R I N F O R M A T I O N M A N A G E M E N T

7 Annual Member Survey Top IT Management Concerns: 7 1. IT & Business Alignment 2. Recruiting and Retaining IT Professionals 3. Security & Privacy 4. IT Strategic Planning 5. Speed & Agility 6. Government Regulation 7. Complexity Reduction 8. IT Governance 9. Information Architecture 10. Business Process Reengineering Consistently among the top 3 issues for 20 years S O C I E T Y F O R I N F O R M A T I O N M A N A G E M E N T

8 Advocacy SIM Takes Stand on the Workforce Shortage Issue Whitepaper to DC Joint Academic/Practitioner Research Joint program with Microsoft 8 SIM responded to the National Strategy to Secure Cyberspace Legislative Advisories New offering to keep members informed on issues that may impact their business Position Statements Approved by Chapter Presidents & Executive Board Non-vendor related, not industry specific Phil Zwieg VP Advocacy & Communities of Interest S O C I E T Y F O R I N F O R M A T I O N M A N A G E M E N T

9 IT Workforce Shortage - The Employee View? (or former employee view?)

10 IT Workforce Shortage - The CIO View? (or at least the ones in this room) 5 Nov 09: Instant Opinion Pole; Insert here: bla bla

11 Getting and Keeping the Right IT Professionals (What can you or your Organization do) Recruiting and Retention Practices? (back to basics) Recruiting Technologies? (eat our own dog food) Social Networks? (that just being crazy)

12 Recruiting and Retention Practices (What that the HR experts say)

13 Recruiting and Retention Practices

14 What Some Smart People Say (Context for our discussion of IT Human Capital)

15 Management Practices

16 Air Products Emerging Technologies Organization (CIRCA 1985)

17 How to Recruit Human Capital (In the context of Emerging Technologies) Marketspace Discontinuity V A L U E Question: Will traditional Want-Adds and Job-Board postings be replaced by social networking? T I M E

18 Job Posting Analytics Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level» Fifth level +6% +4% +2% 0% -2% -4% -6% JobCount JobCount IT x 10 Dow Nasdaq (x5) GDP growth %

19 Social Networks Challenge Most of Us Click to edit Master title style Using Social Networks for company wide Click to edit Master recruiting text styles is New Second for many level of us Hard to govern Third level Hard to scale Fourth level» Fifth level Rife with hazards Recruiters using their personal accounts, complete with their weekend getaway pictures. Colorful language used by candidates that s searchable on the Social Web.

20 And Employees Are Blogging to the World Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level» Fifth level

21 But Social Networks Are Gaining an Audience Click to edit Master title style Click to edit Master text styles Second level Users spent over 1 billion hours on social media in June, 2009 (SAI, 7/15/09) Third level Fourth level» Fifth level Over 250M users on Facebook alone

22 So How about we Twit it? (Reverse the amplification search to find them versus advertizing so they find us)

23 So How about we Build a Widget? (Let aggregation take care of the amplification)

24 We Can Baby Step Web 2.0 Safely Click to edit Master title style What if we shrank your Click career to edit site Master into text styles a box Second that you levelcan use for Third Web level 2.0 Fourth level Recruiting? Lower risk & governance» Fifth level Larger footprint in Social Recruiting

25 Candidates Can Place it on their Personal Pages Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level» Fifth level

26 Companies Can Place it on their Fan Pages Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level» Fifth level Add the widget to your splash pages.

27 Employees Can Put them on their Blogs Click to edit Master title style Click to edit Master text styles Second level Third level Fourth level» Fifth level

28 IT Human Capital Questions (revisited) Is there a shortage of IT Professionals? Says who? (e.g. vendors, associations, government, employees, CIOs) What can be done collectively to address this issue? Increase supply? (e.g. outsourcing, green cards, student enrollment) Decrease the demand (e.g. economic downturn, IT Doesn t Matter) What can your organization do to get and keep the right IT Professionals? Recruiting and Retention Practices? (back to basics) Recruiting Technologies? (eat our own dog food yes of course) Social Networks? (that s just being crazy smart) X