Genos Organisational Effectiveness Survey (GOES) Product Overview

Transcription

1 Genos Organisational Effectiveness Survey (GOES) Product Overview

2 Executive summary This document provides an overview of the Genos Organisational Effectiveness Survey and improvement service offering. It provides an overview of this offering including What it is and the value it creates What is unique about our approach What our implementation process is What it typically costs The resources we have to support this type of project. More information follows in the subsequent pages Genos Pty. Ltd

3 Overview What it is An organisational effectiveness and engagement survey combined with a unique implementation process. Through the eyes of your employees, the organisational effectiveness survey provides insight into what needs to be done to execute your strategy quickly and effectively with minimal risk. The engagement survey provides insight on how to improve your capacity to attract and retain talent, and drive productivity and innovation. Our unique implementation process ensures executives take responsibility for driving actions to improve employee engagement and the company s performance. How it is Used Organisations use our engagement survey and unique implementation process to produce a strategic human resource road map for improving: Their capacity to attract talent through the promotion of their employment brand Their capacity to retain talent Individual and organizational productivity/performance Innovation, whether that be efficiency improvement, product/service refinement or the development of new products or services. What Difference it Makes Whether it s greater role clarity, improved leadership, better performance management or sales force effectiveness, our engagement solution helps organizations determine what needs to be done to execute strategy quickly and effectively with minimal risk. The output provides a strategic Human Resource road map for improving your capacity to attract and retain talent, improve productivity, and drive growth Genos International 3

4 What is unique about our approach The number 1 difference between our approach and others is our unique implementation process. There are many great surveys and providers to choose from. Most of these focus on the quality of their surveys and reports. This is important, but consider these facts: Recent research on organisational effectiveness/employee engagement surveys conducted by Hewitt Associates found the following: Almost all government and large business (over 90%), conduct employee surveys once every one to two years Approximately half of these organisations make no significant change in their scores year on year (less than +/- three percentile points) About one in six organisations experience a decline in their results. The average increase in scores is only five percentage points. What these facts tell us is that organisations are not effectively acting on the insights these surveys provide. While our survey and reports are best in class, it s our unique implementation process ensures that sets us apart (described in more detail on the next page). This process ensures actions to lift results occur quickly and with impact Genos International 4

5 Overview Our implementation process 1.#Work#with# management#to#create# the#survey#and#project# plan# 2.#Genos#creates# a#customized# Survey#link#(2?5# working#days)## 3.#Communicate# inidadve#and# launch#survey#(2? weeks)# 4.#Debrief# management#on# results#prepare# for#focus#groups# 5.#Run#focus#groups# and#assist#in#the# formadon#of#draj# acdon#plans# 6.#Hold# management# offsite#to#decide# inidadves# 7.#Management# communicates# survey#results# and#acdons# 8.#Support#and# monitor#the# implementadon# of#acdons# 2008 Genos Pty. Ltd

6 What are the turn around timeframes 2 days for the survey creation post the session with the executive Two weeks for the survey to be completed internally 1 day for report generation 1-2 days for executive briefings depending on the size of your executive team 3-5 days of focus groups depending on the different groups/demographics you want them conducted with 1-2 days for executive debriefing and action planning depending on the size of your executive team 1-day offsite for the identification of the initiatives In general a survey, focus group, action plan and communication of initiatives takes around two months to implement Genos International 6

7 What resources do we have Subject matter experts Sample communications and surveys Flexible and proven web-based survey platform Project management expertise and experience. Implementation plan examples. A variety of learning and development programs to help drive engagement within the business (e.g., Emotionally intelligent leader and Motivating and Engaging your team programs) Genos International 7

8 Genos International We are specialists in the assessment and development of emotional intelligence, motivation and employee engagement. Our team includes experts in assessment and survey design, research, building learning programs, and integrating these into businesses to deliver upon strategic goals with tangible results. With clients across the globe our mission is to make the workplace a more meaningful and productive place to be. While many businesses focus on important factors like market penetration, product differentiation, shareholder return and customer loyalty, those that really succeed are those that balance employee needs with these things. Ultimately, how people feel about their work and their connection to it drive these business outcomes. When people feel involved in purposeful work that develops who they are, when they feel valued, cared for, and respected, a critical lever of sustainable competitive advantage is achieved something we always have our eye on when working with you Genos International 8