Diversity Employee Resource Group Business Plan

Transcription

1 Diversity Area Diversity 1. Employee Resource Group Military/Veteran s Employee Resource Group 2. Executive Summary Introduction: Military/Veteran ERG s Mission Statement: The Military/Veteran Employee Resource Group provides a network that supports the professional/personal development of Active Duty Military Employees/Veterans at all levels, and works with management to advance the inclusion, retention and career mobility of Active Duty Military Employees/Veterans. In addition, the group provides insights to senior management on strategies to enhance the image of Cleveland Clinic in the community and become an employer of choice. Organizational Impact: The Military/Veterans Employee Resource Group will assist by fostering an inclusive environment that will enhance employee engagement and in turn drive patient experience. The Military/Veterans Employee Resource Group will serve as a catalyst for open dialogue between all caregivers. The Military/Veterans Employee Resource Group will partner with talent acquisition to brand Cleveland Clinic as an employer of choice for potential Military/Veterans caregivers. The result will be increased employee satisfaction based on relationships of trust, which in turn will benefit Cleveland Clinic in delivering Patients First world-class care. Individual Impact: The Military/Veterans Employee Resource Group fosters and celebrates diversity, which supports caregivers military experience allowing caregivers to bring their whole self to work. The Military/Veterans Employee Resource Group will assist caregivers to improve communications and build mutual understanding and respect among diverse groups, as well as to support Military/Veterans caregivers in the workplace. Community Impact: The Military/Veterans Employee Resource Group will be a catalyst and change agent within the community. The Military/Veterans Employee Resource Group has established itself as a key community partner through collaboration in implementing the Memorial Day and Veteran s Day which have been events open to the community. 3. Project Events or Activities: 1) Forums and programs that provide Military Veterans news and information and support regarding their employment at Cleveland Clinic and transition into civilian life. 2) Events that mark those days/times of the year traditionally associated with Veterans and the Military a. Memorial Day b. Veteran s Day c. Armed Services Day CRD Business Plan Page 1 6/12/2013

2 3) Partnership with HR s Talent Acquisition on Military/Veterans recruitment and on-boarding experience 4. Business Case or Need The Employee Resource Group strategy consists of: Organizational Impact: The Military/Veterans Employee Resource Group will assist by fostering an inclusive environment that will enhance employee engagement and in turn drive patient experience. The Military/Veterans Employee Resource Group will serve as a catalyst for open dialogue between all caregivers. The Military/Veterans Employee Resource Group will partner with talent acquisition to brand Cleveland Clinic as an employer of choice for potential Military/Veterans caregivers. The result will be increased employee satisfaction based on relationships of trust, which in turn will benefit Cleveland Clinic in delivering Patients First world-class care. Individual Impact: The Military/Veterans Employee Resource Group fosters and celebrates diversity, which supports caregivers military experience allowing caregivers to bring their whole self to work. The Military/Veterans Employee Resource Group will assist caregivers to improve communications and build mutual understanding and respect among diverse groups, as well as to support Military/Veterans caregivers in the workplace. Community Impact: The Military/Veterans Employee Resource Group will be a catalyst and change agent within the community. The Military/Veterans Employee Resource Group has established itself as a key community partner through opening the Memorial Day and Veteran s Day events to the community. CRD Business Plan Page 2 6/12/2013

3 5. Deliverables Events and programs that improve the recruitment and retention of veterans. 6. Project Complexity This is an initiative for both groups involving approximately 20 participants. Diversity councils meet for at least 1 hour each month to plan, implement and report on their progress. The council identified a location, garnered the support of the leadership at both sites, put together the team building activity and invited all employees. 7. Cost/Benefit Analysis Increases the number of caregiver advocates committed to integrating diversity and inclusion Promotes inclusion and recognition, which boosts engagement Encourages caregivers use their differences as an asset and a tool in innovative problem solving Enhances organizational effectiveness and productivity through gap analysis 8. Risk Getting the right resources Grasping a broad definition of diversity Competing business priorities Leadership support, engagement and accountability Visibility and communication Participant engagement and commitment Addressing controversial subject matter 9. Dependency Linkages Office of Diversity Site Managers and Leaders Caregivers 10. Measures of Project Success # participants and attendees Opportunity for caregivers to meet someone from another CCF facility Impact on engagement Impact on activities linked to professional development, health and wellness and patient experience 11. Roles and Responsibilities CRD Business Plan Page 3 6/12/2013

4 Name Role Responsibilities Rob Stall Executive Sponsor Provides oversight, policy direction and serves as liaison between Military/vets ERG, Office of Diversity and Executive Administration. James Barron Office of Diversity Facilitator Key point person from the Office of Diversity. Works with all councils to provide leadership, assists with resolving issues, facilitates direction setting, ensures that activities are aligned with the Cleveland Clinic and Office of Diversity business strategy. Jack Emch Mavis Kramer Marilyn Collings Gayle Agahi Kevin Peterca Gordon Snow Christina Webb Bruce Froman Rosemarie Petryszyn Martin Phillips ERG Chair ERG Co-Chair Diversity Council Participants Sets the agenda in conjunction with Office of Diversity Facilitator. Shares individual site goals and objectives. Removes barriers, provides resources, monitors progress and provides necessary tools and support when milestones are in jeopardy. Has overall accountability for the council. Responsible for establishing other leadership support roles, handles or delegates administrative duties. Leads the group in developing, managing and organizing the work plan, secures resources, assigns project work, and ensures successful completion of council initiatives. Periodically reviews membership and recommends change as needed. Members attend meetings, analyze and discuss information, provide feed back, make suggestions, develop initiatives, plan activities and execute. Estimated Costs Expense Total Original Spent to Est. to Complete Forecast Variance 12. Project Estimates Project Milestones Target Memorial Day Commemoration Memorial Day Address and Awards Ceremony 5/24/2013 May Education Events Main Campus 5/1/2013 Main Campus 5/15/2013 Medina Hospital 5/22/2013 Lutheran Hospital 5/29/2013 Veterans Day Ceremony 11/11/2013 Education Events?? CRD Business Plan Page 4 6/12/2013

5 Thank a Vet?? Recruitment Event National Guard?? Project Completion The following personnel resources are required to complete this project: Personnel Resource Types James Barron 1 Quantity Total Personnel Resources Estimated Costs Expense Labour Internal External Hardware Software Other Total Original Spent to Est. to Complete Forecast Variance 13. Project Controls 1. Steering Committee Meetings 2. Weekly Status Reports 3. Risk Management 4. Issue Management 5. Change Management 14. Authorizations 1. The Scope Statement will be approved by The Project Sponsor & EBI Manager 2. Project Changes will be approved by the Project Sponsor 3. Project deliverables will be approved by the Key Stakeholders 15. Scope Statement Approval Executive Sponsor Signature Facilitator Signature CRD Business Plan Page 5 6/12/2013