CULTURAL FACTORS AFFECTING NAVIGATION

Transcription

1 CULTURAL FACTORS AFFECTING NAVIGATION 1

2 GOOD DAY TO YOU ALL! Allow me to briefly introduce myself Capt. Valentin Mavrinac, MSc, AFNI, MCyHRMA, PhD Student (Walden University USA) Senior QSHE - Marine Superintendent Columbia Shipmanagement Director of Shipping Studies / Lecturer CIM / The Cyprus Business School Guest Lecturer at the University of Rijeka Faculty of Maritime Studies Senior Research Fellow Cyprus Centre For Business Research 2

3 Cultural Diversity / Differences CULTURAL DIVERSITY - the existence of a multiplicity of sub-cultures and different value systems in a plural or multicultural society or other setting. Business Dictionary ( CULTURAL DIFFERENCES - reflect differences in personal values and in the assumption people make about how business is organized. Every culture has its opposing values. Global Negotiator ( 3

4 Cultural Factors 4

5 Literature Review 5

6 Literature Review 6

7 Literature Review Cultural diversity Need to address: Cross-cultural awareness Cross-cultural management 7

8 65% of the world fleet uses multicultural crews Literature Review over 10% of fleet manned with crews >5 different nationalities Kahveci, E., Lane, T., & Sampson, H. (2002). Transnational seafarer communities. Seafarers International Research Centre, Cardiff University. 8

9 Literature Review Lack of cultural awareness leads to misunderstanding and can have a negative impact on assessment Lack of cultural awareness can be direct and indirect cause in maritime accidents and incidents Horck, J. (2008). Cultural and gender diversities affecting the ship/port interface. Maritime education and training efforts to bridge diversity gaps. ISPIC, Bremen,

10 Literature Review Problem is observed in the crew management strategies due to mix od different nationalities on board. Cultural differences can negatively affect communication Progoulaki, M., & Theotokas, I. (2016). Managing culturally diverse maritime human resources as a shipping company s core competency. Maritime Policy & Management, 43(7), Ion, A. (2016). Cultural diversity on board ships. LDMD 2 Political Sciences, Sociology, International Relations. Naval Academy of Constanta. 10

11 Literature Review 11

12 Navigation Incidents 12

13 Navigation Incidents 13

14 Research 13 th Feb 10 th Oct 2017 Qualitative methodology unstructured interviews, varying duration Focus on navigation bridge operation from berth to berth 12 Masters 24 Deck Officers 16 Ratings 3 Cadets 15 Pilots 14

15 Research 15

16 Language Research Expectation Biases Attitude toward others Cultural factors affecting navigation Rules of conduct Work ethic Body language Pride 16

17 Research Experiencing problems externally Adaptable internally Single nationality crew 17

18 Research Adapting externally Adaptation internally required Multinational crew 18

19 Research Non-existent / insufficient education Marked improvement in relevant training Generation gap Lack of appreciation for cultural differences 19

20 Conclusion Incidents are costly, and most are caused by human error There is significant potential in loss prevention that could be achieved with better education and training Cross-cultural competencies are necessity for all Developing assessment and evaluation tools to quantify level of cross-cultural competencies is necessity 20

21 How do we ensure that next generation of navigators will not face Conclusion the same issues? 21

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