COURSE SYLLABUS & OUTLINE. Human Resources as a Strategic Business Partner X UCLA Extension Course 4 Units

Transcription

1 COURSE SYLLABUS & OUTLINE Course Title: Quarter: Instructor: Meeting Times: Location: Human Resources as a Strategic Business Partner X UCLA Extension Course 4 Units Spring 2011 Phil Ray 6:30-9:30 pm UCLA Office Hours: Course Description: Human Resources is in transition to become a strategic partner to the business it serves. This transition requires a re-definition of the role human resources plays in providing value added contributions to the organization. To be a successful business partner with management, the human resources professional needs to understand the business they support, the market they compete in, the economic environment, the organization, and management s long term plans. They must be able to translate business objectives into Human Resource strategies, plans and actions that clearly contribute to the companies bottom line. His/her HR function must be focused on the integration of business intelligence into the HR Plan. Through lecture, exercises, individual and group projects, discussion, homework and reading, this 12-meeting course provides HR practitioners with the foundational tools and information to become a Strategic Human Resource Business Partner to the companies they serve.

2 Goals & Objectives: HR learn and apply Strategic Business Partner strategies to improve contribution to their business objectives. Through improved understanding of their business environment, analysis of their customers and competitors, the student will increase their business intelligence grounded in understanding the business, HR, Strategy, Goal Setting, and Long Term Plans. Enable the HR Professional to understand the business they are in, the cost drivers, how HR can contribute to business performance, metrics to measure that performance, and strategies to build Human Resource s credibility with management as a strategic business partner Required Readings: Rethinking, Dr. John Sullivan, 2004 CCH Incorporated, Chicago, Ill ISBN , Financial, Karen Berman=Joe Knights with John Case, Harvard Business Press, 2008, ISBN-13: Recommended Readings: - The HR Scorecard. Ulrich, Becker, Huselid - Magic Numbers for HR Managers. Hugh Buchnall, Wei Zheng - How to Measure Human Resource Management, Third Edition. Joe Jitz-enz - How to Measure Training Results. Jack Phillips and Ron Drew Stone - The ROI of Human Capital. Jack Fitz-enz - The HR Value Proposition: Ulrich, Brockbank Grading: Course grades will be based on participation and completion of assignments as follows: 25 % 20 % 30 % 20 % Attendance and Participation Quizzes All Homework, Assignments, Exercises and Presentations Final Exam All Course Grades are Final,

3 Students are expected to - Read the assignments during the week in which they are assigned. - Attend each class. - Complete all activities, exercises and homework. - Complete quizzes, tests, and the final exam. - Active participation in class by asking questions, contributing to class discussion and engaging in group and/or individual exercises and/or presentations. - Engage in class activities as a professional business person. Please note that ALL COURSE GRADES ARE FINAL. Incompletes: The interim grade Incomplete may be assigned when a student's work is of passing quality, but a small portion of the course requirements is incomplete for good cause (e.g. illness or other serious problem). It is the student s responsibility to discuss with the instructor the possibility of receiving an I grade as opposed to a non-passing grade. The student is entitled to replace this grade by a passing grade and to receive unit credit provided they complete the remaining coursework satisfactorily, under the supervision of and in a time frame determined by the instructor in charge, but in no case later than the end of the next academic quarter. At that time, the Registrar will cause all remaining Incompletes to lapse to the grade "F". Note: Receiving an I does not entitle a student to retake all or any part of the course at a later date. Student Behavior involving cheating, copying other s work, and plagiarism are not tolerated and will result in disciplinary action. Students are responsible for being familiar with the information on Student Conduct in the General Information Section of the UCLA Extension Catalog or on the website at

4 COURSE OUTLINE Date/Lecture or Topic Assignments Readings 3/29/11 Week One: - Readings Introduction. - Select 2 Publicly Traded Introduction and Chapter 1 -What is a Strategic Business Companies to follow for Rethinking Partner? course. Preface, Chapter 1,2,3 Financial What capabilities are - Present your required? -Pre-test -Capability #1- HR Intelligence 4/5/11 Week Two - -Capability #2- Financial Intelligence -Company Presentations -Public Company Selection -Building a Business Partnership Model 4/12/11 Week Three -Discussion of current HR Dept. Business Partnership capabilities -HR Contribution Model -Profit and The Income Statement -Capability #3- Business Intelligence-Brands, Channels, Customers, Economics - Readings - Assess your HR Dept Business Partnership capabilities - Read - Homework: Review last 3 class material for quiz Chapter 2, 3 Rethinking Chapter 4, 5 Financial Chapter 4,5 Rethinking Chapter 6,7 Financial 4/19/11 Week Four -Quiz -Revenue, Cost and Expenses -10 Essential Elements of -Capability #4- External Customer/Consumer Intelligence - Read - Determine 3 strategic HR goals for your and develop presentation for next class Chapter 9,10,11,12,13 Financial Chapter 6 Rethinking

5 4/26/11 Week Five -Review Quiz -Balance Sheet -The Externally focused HR Dept. - Present your 3 strategic HR Goals 5-7min. - Capability #5- Re-Branding of HR as a BP 5/3/11 Week Six -Cash is King -Performance Culture Tools -Annual Report Presentation - Attributes of a Strategic Business Partner 5/10/11 Week Seven -Quiz -Ratios - HR provides a competitive advantage -Presentation of your 3 strategic HR goals and metrics -Capability #6- Measuring HR Performance 5/17/11 Week Eight -Review Quiz -Presentations on Metrics -HR Metrics -ROI -Capability #7- Sales 5/24/11 Week Nine -Working Capital Mgmt -Proactive HR -Presentation of your strategic HR goals -Read - Group Project: Research a public s Annual Report and present in next class. 30 minute presentations. -Determine metrics to measure your 3 strategic HR Goals and present 5-10 min. -Prepare for Quiz -Homework: Research your HR metrics and present next class. 5-7 minutes -Write up you HR goals, metrics and the strategic rationale for why you selected them -Homework: Conduct a structured interview with a business leader, discuss how HR can improve partnership and prepare a presentation of Chapters 14,15,16,17,18 Financial Chapter 7 Rethinking Chapter 19,20,21,22,23 Financial Chapter 8 Rethinking Chapter 24, 25 Financial Chapter 9 Rethinking Chapter 26,27,28 Financial Chapter 10 Rethinking Chapter 29,30 Financial Chapter 11 Rethinking

6 -Capability #8- Project Management 5/31/11 Week Ten - Financially Intelligent HR Dept - Coordinated HR Efforts - Business Leader Presentation - 6/7/11 Week Eleven - Capability #8- Strategic Skills - Dept? -Are you Strategic? 6/14/11 Week Twelve -Course Evaluation - Final Exam -Wrap Up your findings. -Read Business articlesnewspaper, - -Write up your plan for building a strategic HR Dept. 1-2 pages. -1 page summary of your selected public performance during class duration. Chapter 15, 16 Rethinking Read Handout Chapter 17,19,20 Rethinking Read Handout