Mike Leppard ENA SHE Adviser

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1 The Voice of the Networks Mike Leppard ENA SHE Adviser RoSPA Scotland Conference Powering Improvement: Human & Organisational Factors

2 ENA Electricity Network Members 2 The Voice of the Networks

3 Presentation outline Introduction Global Safety Culture HSL study Powering Improvement Overview & Phase 1 ( ) 2013 Approach Behavioural Safety & Personal Responsibility Programmes & Models Phase 2 ( ) Future challenges 3 The Voice of the Networks

4 Rana Plaza collapse The Voice of the Networks

5 Immediate & Root causes Global demand and supply chain - Corporate Social Responsibility Illegal construction & materials Governance (Owners & Authorities) Management control Economic v Safety drivers Working conditions Workers rights & representation Emergency response Controls & Procedures World Congress on Safety & Health at Work (Frankfurt, 2014) We need the co-operation and partnership of all social partners; there is a responsibility on all. We need to learn together and act together for the benefit of everyone. Andrea Nahles (Minister of Labour) Prevention Culture (Vision Zero) and Corporate Social Responsibility are perfect twins 5 The Voice of the Networks

6 Powering Improvement Built on SAFELEC 2010 Health & Safety Laboratory Study Supported 2009 HSE strategy principles Be Part of the Solution Relevant to industry from 2010 onwards Includes generation, transmission and distribution Focus on occupational health AND safety 6 The Voice of the Networks

7 New Industry Approach Throughout the 5-year strategy Five Annual Themes 3 Overarching Themes: Leadership Competence Worker Involvement Strategy designed following consultation with partners Reflects top down risk management approach 7 The Voice of the Networks

8 Behavioural approach Bradley Curve Cultural maturity ladder 8 The Voice of the Networks

9 2013 Behavioural Safety and Personal Responsibility Aims The aims were to ensure by the end of the year that workers in the electricity industry (from senior managers to front line employees) were more aware of how their behaviour could impact on the health and safety performance of their company. By doing so companies and trade unions worked together to ensure that employees are comfortable and supported in challenging unsafe acts and conditions. Outcome/Outputs By the end of 2013 workers in the electricity industry (from senior managers to front line employees) will be more aware of how their behaviour can impact on the health and safety performance of their company. By the end of 2013 companies and trade unions will have worked together to ensure that employees are comfortable and supported in challenging unsafe acts and conditions. Champions Frank Mitchell (CEO Scottish Power Energy Networks) Mike Clancy (General Secretary Prospect) 9 The Voice of the Networks

10 Research models James Reason model Swiss Cheese model 10 The Voice of the Networks

11 Supporting evidence 11 The Voice of the Networks

12 Programmes and Case Studies Behavioural Safety and Personal Responsibility 2013 Outputs Reviewed and documented the range of behavioural safety initiatives and programmes that have been undertaken by electricity companies to date Identified and collated national and international best practice from high-hazard industries Produced a high level principles and guidance document for the electricity sector that reflects current best practice Published 8 case studies on the Powering Improvement website 12 The Voice of the Networks

13 SHE Review 2013 Safety Programmes already existed within the companies, the aim was to improve engagement within the industry and share and communicate learning from the initiatives. 13 The Voice of the Networks

14 Key principles Planning & Design Evidence base Theory - Models Aims & Objectives Controls - Engagement - Behaviours Potential Pitfalls Isolation Integration Investment Timing Commitment Organisational change Benefits H&S profile Visibility Cultural change 14 The Voice of the Networks

15 HSL Make it Happen Model 15 The Voice of the Networks

16 ENA - ISSA Management Guidelines Management Guidelines Working Group Representation: ISSA Electricity Section (Germany, France, Czechoslovakia) European companies (Siemens, ABB, RWE, AUVA, HEP) ENA (UK) Project launched in December 2012 Guidance for the Management of H&S Performance published July 2015 Guidance for the Management of Health and Safety Performance Supporting and Empowering Middle Level Managers in the Electricity Industry 16 The Voice of the Networks

17 H&S Guides Behaviours & Outputs H& S Leadership Energises teams to move beyond compliance Empowers staff to own H&S issues (H&S Guide) (Behaviour) (Output) Roles & Responsibilities Recognise own and team s responsibilities Workforce engagement Active listener to create inclusive environment Risk management Ensures robust risk assessments are carried out consistently Incident Investigation & Management Auditing Supports thorough and rigorous investigations Communicates findings to senior management and workforce Training & Competency Checks competence levels against company requirements 17 The Voice of the Networks

18 Powering Improvement VISION By 2020 the UK electricity industry will have delivered a sustained improvement in health and safety performance by applying and influencing best practice approaches utilised in the top performing sectors in the UK and beyond Working with Contractors 2016 Managing Occupational Ill Health Risks 2017 Asset Management 2018 Human and Organisational Factors 2019 Review of Progress and develop the next phase 18 The Voice of the Networks

19 Continuous improvement Relationships and partnership working established between ENA, Trade Unions, HSE and the Electricity Companies; (Powering Improvement strategy) Leadership and governance at an industry senior level; (Annual Champions & Industry Steering Group) Alignment with Helping Great Britain Work Well ; ( Acting Together case study) Openness to share experiences and learn together; (Themes and focus areas link to company initiatives) Communicate best practice via website and publications ( 19 The Voice of the Networks