Part A : Survey Questionnaire

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1 Part A : Survey Questionnaire 1. Categorizing HR Practices in Three Dimensions Respondents: Directors and Management Level Employees Questionnaire Format: Format inspired by Gardner, 2011; and individual HR practices have been considered from various journals on meta analysis of HR practice and effectiveness of HR practice. Instructions: Please rate the influence of each HR practice under each of the three HR dimensions. 1 denotes least influent and 5 most influent. Please rate in all three categories. 1. Structured formal recruitment process Competitive salary/ wages 5. Skill or Ability: The ability enhancing factors enhance the skills of employees. Motivation: The motivational factors make the employees more committed to their work and organization. Opportunity: The opportunity enhancing factors create greater opportunity for the employees to perform. 6. Promotion opportunities

2 7. Complaint process 8. Job rotation 9. Building relationship and developing organizational culture Benefits (Work-family assistance practices, transportation, accommodation etc.) Skill or Ability: The ability enhancing factors enhance the skills of employees. Motivation: The motivational factors make the employees more committed to their work and organization. Opportunity: The opportunity enhancing factors create greater opportunity for the employees to perform. 12. Participation in decision making 13. issue 14. Encouraging innovation

3 15. ing 16. ing 2. Best-Worst Questionnaire for Measuring the HR Practice Preference Among Different Levels of Employees Questionnaire Design: Design of the questionnaire has been made by following a (16,4,1) balanced incomplete block design. The design is obtained using the software Rstudio. Demographic Information of Participant: Age: Sex: Years of experience: Years with this organization: Position: Highest level of education: Instructions: Choose the best and worst option from each set of HR practice. Please put a for the most desired option and X for the least desired option Structured formal recruitment process

4 3. Benefits (work-family assistance, transportation accommodation) Participation in decision making 6. Structured formal recruitment process 7.

5 8. Structured formal recruitment process 9. Participation in decision making 10. Structured formal recruitment process Benefits (work-family assistance,transportation accomodation) Participation in decision making

6 Participation in decision making 14. Benefits (work-family assistance, transportation, accommodation) 15. participation in decision making 16. Benefits (work-family assistance, transportation, accommodation)

7 19. Structured formal recruitment process Benefits (work-family assistance, transportation, accommodation) Perceived HR Practice Demographic Information of Participants: Age: Sex: Years of Experience: Years with this Organization: Position: Highest level of education: Please put a in the HR practices listed below which you think your organization has implemented. 1 Structured formal recruitment process Competitive salary/ wages 5 6 Promotion opportunities 7 Complaint process 8 Job rotation 9 Building relationship and developing organizational culture Benefits (Work-family assistance practices, transportation, accommodation etc.) 12 Participation in decision making

8 13 issue 14 Encouraging innovation 15 ing 16 ing 4. Job Satisfaction (Warr et. al., 1979) Demographic Information of Participants: Age: Sex: Years of Experience: Years with this Organization: Position: Highest level of education: Likert scale 1 to 7 where 1 denotes extremely unsatisfied and 7 denotes extremely satisfied 1. The physical work conditions 2. The freedom to choose your own method of working 3. Your fellow workers 4. The recognition you get for good work 5. Your immediate boss 6. The amount of responsibility you are given 7. Your rate of pay 8. Your opportunity to use your abilities 9. Industrial relations between management and workers in your firm 10. Your chance of promotion 11. The way your firm is managed 12. The attention paid to suggestions you make 13. Your hours of work 14. The amount of variety in your job

9 15. Your job security Part B: Interview Questionnaire Answers from interviews will explain the findings from survey. 1. What is the existing HR practice? 2. What are the strengths and weaknesses? 3. What can be improved? How it can be improved? 4. What do you think matters most to employees? Why? 5. In which dimension(s) do you think the following HR practice belongs? Why? References Gardner, TM, Wright, PM & Moynihan, LM 2011, 'The impact of motivation, empowerment, and skill enhancing practices on aggregate voluntary turnover: The mediating effect of collective affective commitment', Personnel psychology, vol. 64, no. 2, pp Warr, P, Cook, J & Wall, T 1979, 'Scales for the measurement of some work attitudes and aspects of psychological well being', Journal of occupational psychology, vol. 52, no. 2, pp