Salary Range $55,000 - $ 65,000 EOE

Transcription

1 PLEASE POST CONSPICUOUSLY OTSEGO COUNTY IS ACCEPTING APPLICATIONS CONTINUOUSLY FOR THE FOLLOWING VACANCY: Director E-911 Communications Salary Range $55,000 - $ 65,000 EOE DISTINGUISHING FEATURES OF THE CLASS: This is a department head position involving responsibility for compliance with the Federal Communications Commission rules, regulations and licensing requirements, and all administrative functions of the department including financial and personnel management, supervisory functions, planning, and the oversight of daily operations of the County s E-911 Communications. The incumbent is responsible for efficient and effective service delivery, resource management, and design, refinement, and integration of E-911 systems and operating methods. The Director serves as a liaison between the emergency service providers and the component municipalities using the County s E-911 system. All related responsibilities for planning, implementing, equipping, budget preparation, staffing and maintaining radio and microwave communication services maintained or supported by the County will fall within the responsibility of the Director of E-911 Communications. The Director works under the general direction of the Public Safety and Legal Affairs Committee and the Board of Representatives, with frequent exercise of independent judgment. Does related work, as required. TYPICAL WORK ACTIVITIES: Coordinates current and long term planning for E-911 Communications including the development, recommendation and implementation of rules, regulations, and standard operating policies and procedures; Prepares the annual operating and capital budget requests for the E-911 system; Prepares written and verbal reports as requested by the County Legislature and the Public Safety and Legal Affairs Committee; Prepares service contracts for legislative review and monitors for compliance and performance; Resolves problems that develop between the public users and E-911 operations; Oversees and administers the development, purchase, integration and installation of all E-911 Communications related hardware and software; Maintains records and database pertaining to the operation of the County s E-911 Communications; Ensures that all E-911 Dispatchers are properly trained and evaluates all staff annually; Evaluates and coordinate existing communication services of police agencies, fire agencies, highway agencies, ambulance services and inter-governmental communications services and make necessary recommendations; Meets with representatives of other agencies as functions interface with those of the communications center; Ensures compliance with the Federal Communications Commission rules, regulations and licensing requirements; Analyzes the use of the E-911 system and arranges for public education programs to promote the proper use of the E-911 system; Supervises all communications staff, including E-911 Dispatchers and related personnel to include performance evaluation, corrective counseling, and discipline. The above examples of duties are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

2 FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES: Thorough knowledge of modern computerized emergency telecommunications equipment interfacing methods and practices; good knowledge of the principles and practices of public administration as they relate to organizational planning, purchasing, and budget preparation and control; good knowledge of the Federal Communications Commissions' rules and regulations as they apply to communications within Otsego County; good knowledge of the geography of Otsego County and of emergency services within the County; knowledge of the telecommunications operating methods and the services provided by police, fire, and EMS agencies; knowledge of use of software for computerized dispatching; good ability to plan and coordinate E- 911 Dispatch operations, good ability to plan, assign, supervise and evaluate the work of subordinate personnel; ability to work with all agencies presently operating radio communication equipment for the provision of emergency, police, medical, fire, highway and human services; ability to prepare and maintain accurate records and reports; ability to work with and secure cooperation from government and public safety officials; ability to maintain successful working relationships with administrative personnel in other departments and agencies; ability to prepare clear and concise narrative and verbal reports; good judgment, emotional maturity, initiative and tact. MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the New York State Department of Education, AND EITHER: A. Graduation from a regionally accredited or NYS registered college or university with a Bachelor s Degree or higher in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and four (4) years emergency communications /911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR B. Graduation from a regionally accredited or NYS registered college or university with an Associates Degree in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and six (6) years emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR C. Graduation from high school or possession of a high school equivalency diploma and eight (8) years of emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR D. Any equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above. NOTE: Verifiable part-time and volunteer experience will be credited in accordance with our agency s policy on prorating part-time experience. Applicant should provide the same information about volunteer experience as is required if paid. SPECIAL REQUIREMENT FOR APPOINTMENT AND CONTINUED EMPLOYMENT: Possession of a valid New York State Driver s license at the time of appointment, and maintenance of such license throughout the tenure of employment in the position. Pending Classification Posted 6/2/15 Applications are available at the Otsego County Personnel/Human Resources Office, 183 Main Street, Cooperstown, NY or online at

3 PLEASE POST CONSPICUOUSLY OTSEGO COUNTY IS ACCEPTING APPLICATIONS CONTINUOUSLY FOR THE FOLLOWING VACANCY: Director E-911 Communications Salary Range $55,000 - $ 65,000 EOE DISTINGUISHING FEATURES OF THE CLASS: This is a department head position involving responsibility for compliance with the Federal Communications Commission rules, regulations and licensing requirements, and all administrative functions of the department including financial and personnel management, supervisory functions, planning, and the oversight of daily operations of the County s E-911 Communications. The incumbent is responsible for efficient and effective service delivery, resource management, and design, refinement, and integration of E-911 systems and operating methods. The Director serves as a liaison between the emergency service providers and the component municipalities using the County s E-911 system. All related responsibilities for planning, implementing, equipping, budget preparation, staffing and maintaining radio and microwave communication services maintained or supported by the County will fall within the responsibility of the Director of E-911 Communications. The Director works under the general direction of the Public Safety and Legal Affairs Committee and the Board of Representatives, with frequent exercise of independent judgment. Does related work, as required. TYPICAL WORK ACTIVITIES: Coordinates current and long term planning for E-911 Communications including the development, recommendation and implementation of rules, regulations, and standard operating policies and procedures; Prepares the annual operating and capital budget requests for the E-911 system; Prepares written and verbal reports as requested by the County Legislature and the Public Safety and Legal Affairs Committee; Prepares service contracts for legislative review and monitors for compliance and performance; Resolves problems that develop between the public users and E-911 operations; Oversees and administers the development, purchase, integration and installation of all E-911 Communications related hardware and software; Maintains records and database pertaining to the operation of the County s E-911 Communications; Ensures that all E-911 Dispatchers are properly trained and evaluates all staff annually; Evaluates and coordinate existing communication services of police agencies, fire agencies, highway agencies, ambulance services and inter-governmental communications services and make necessary recommendations; Meets with representatives of other agencies as functions interface with those of the communications center; Ensures compliance with the Federal Communications Commission rules, regulations and licensing requirements; Analyzes the use of the E-911 system and arranges for public education programs to promote the proper use of the E-911 system; Supervises all communications staff, including E-911 Dispatchers and related personnel to include performance evaluation, corrective counseling, and discipline. The above examples of duties are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

4 FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES: Thorough knowledge of modern computerized emergency telecommunications equipment interfacing methods and practices; good knowledge of the principles and practices of public administration as they relate to organizational planning, purchasing, and budget preparation and control; good knowledge of the Federal Communications Commissions' rules and regulations as they apply to communications within Otsego County; good knowledge of the geography of Otsego County and of emergency services within the County; knowledge of the telecommunications operating methods and the services provided by police, fire, and EMS agencies; knowledge of use of software for computerized dispatching; good ability to plan and coordinate E- 911 Dispatch operations, good ability to plan, assign, supervise and evaluate the work of subordinate personnel; ability to work with all agencies presently operating radio communication equipment for the provision of emergency, police, medical, fire, highway and human services; ability to prepare and maintain accurate records and reports; ability to work with and secure cooperation from government and public safety officials; ability to maintain successful working relationships with administrative personnel in other departments and agencies; ability to prepare clear and concise narrative and verbal reports; good judgment, emotional maturity, initiative and tact. MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the New York State Department of Education, AND EITHER: A. Graduation from a regionally accredited or NYS registered college or university with a Bachelor s Degree or higher in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and four (4) years emergency communications /911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR B. Graduation from a regionally accredited or NYS registered college or university with an Associates Degree in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and six (6) years emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR C. Graduation from high school or possession of a high school equivalency diploma and eight (8) years of emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR D. Any equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above. NOTE: Verifiable part-time and volunteer experience will be credited in accordance with our agency s policy on prorating part-time experience. Applicant should provide the same information about volunteer experience as is required if paid. SPECIAL REQUIREMENT FOR APPOINTMENT AND CONTINUED EMPLOYMENT: Possession of a valid New York State Driver s license at the time of appointment, and maintenance of such license throughout the tenure of employment in the position. Pending Classification Posted 6/2/15 Applications are available at the Otsego County Personnel/Human Resources Office, 183 Main Street, Cooperstown, NY or online at

5 PLEASE POST CONSPICUOUSLY OTSEGO COUNTY IS ACCEPTING APPLICATIONS CONTINUOUSLY FOR THE FOLLOWING VACANCY: Director E-911 Communications Salary Range $55,000 - $ 65,000 EOE DISTINGUISHING FEATURES OF THE CLASS: This is a department head position involving responsibility for compliance with the Federal Communications Commission rules, regulations and licensing requirements, and all administrative functions of the department including financial and personnel management, supervisory functions, planning, and the oversight of daily operations of the County s E-911 Communications. The incumbent is responsible for efficient and effective service delivery, resource management, and design, refinement, and integration of E-911 systems and operating methods. The Director serves as a liaison between the emergency service providers and the component municipalities using the County s E-911 system. All related responsibilities for planning, implementing, equipping, budget preparation, staffing and maintaining radio and microwave communication services maintained or supported by the County will fall within the responsibility of the Director of E-911 Communications. The Director works under the general direction of the Public Safety and Legal Affairs Committee and the Board of Representatives, with frequent exercise of independent judgment. Does related work, as required. TYPICAL WORK ACTIVITIES: Coordinates current and long term planning for E-911 Communications including the development, recommendation and implementation of rules, regulations, and standard operating policies and procedures; Prepares the annual operating and capital budget requests for the E-911 system; Prepares written and verbal reports as requested by the County Legislature and the Public Safety and Legal Affairs Committee; Prepares service contracts for legislative review and monitors for compliance and performance; Resolves problems that develop between the public users and E-911 operations; Oversees and administers the development, purchase, integration and installation of all E-911 Communications related hardware and software; Maintains records and database pertaining to the operation of the County s E-911 Communications; Ensures that all E-911 Dispatchers are properly trained and evaluates all staff annually; Evaluates and coordinate existing communication services of police agencies, fire agencies, highway agencies, ambulance services and inter-governmental communications services and make necessary recommendations; Meets with representatives of other agencies as functions interface with those of the communications center; Ensures compliance with the Federal Communications Commission rules, regulations and licensing requirements; Analyzes the use of the E-911 system and arranges for public education programs to promote the proper use of the E-911 system; Supervises all communications staff, including E-911 Dispatchers and related personnel to include performance evaluation, corrective counseling, and discipline. The above examples of duties are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

6 FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES: Thorough knowledge of modern computerized emergency telecommunications equipment interfacing methods and practices; good knowledge of the principles and practices of public administration as they relate to organizational planning, purchasing, and budget preparation and control; good knowledge of the Federal Communications Commissions' rules and regulations as they apply to communications within Otsego County; good knowledge of the geography of Otsego County and of emergency services within the County; knowledge of the telecommunications operating methods and the services provided by police, fire, and EMS agencies; knowledge of use of software for computerized dispatching; good ability to plan and coordinate E- 911 Dispatch operations, good ability to plan, assign, supervise and evaluate the work of subordinate personnel; ability to work with all agencies presently operating radio communication equipment for the provision of emergency, police, medical, fire, highway and human services; ability to prepare and maintain accurate records and reports; ability to work with and secure cooperation from government and public safety officials; ability to maintain successful working relationships with administrative personnel in other departments and agencies; ability to prepare clear and concise narrative and verbal reports; good judgment, emotional maturity, initiative and tact. MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the New York State Department of Education, AND EITHER: A. Graduation from a regionally accredited or NYS registered college or university with a Bachelor s Degree or higher in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and four (4) years emergency communications /911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR B. Graduation from a regionally accredited or NYS registered college or university with an Associates Degree in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and six (6) years emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR C. Graduation from high school or possession of a high school equivalency diploma and eight (8) years of emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR D. Any equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above. NOTE: Verifiable part-time and volunteer experience will be credited in accordance with our agency s policy on prorating part-time experience. Applicant should provide the same information about volunteer experience as is required if paid. SPECIAL REQUIREMENT FOR APPOINTMENT AND CONTINUED EMPLOYMENT: Possession of a valid New York State Driver s license at the time of appointment, and maintenance of such license throughout the tenure of employment in the position. Pending Classification Posted 6/2/15 Applications are available at the Otsego County Personnel/Human Resources Office, 183 Main Street, Cooperstown, NY or online at

7 PLEASE POST CONSPICUOUSLY OTSEGO COUNTY IS ACCEPTING APPLICATIONS CONTINUOUSLY FOR THE FOLLOWING VACANCY: Director E-911 Communications Salary Range $55,000 - $ 65,000 EOE DISTINGUISHING FEATURES OF THE CLASS: This is a department head position involving responsibility for compliance with the Federal Communications Commission rules, regulations and licensing requirements, and all administrative functions of the department including financial and personnel management, supervisory functions, planning, and the oversight of daily operations of the County s E-911 Communications. The incumbent is responsible for efficient and effective service delivery, resource management, and design, refinement, and integration of E-911 systems and operating methods. The Director serves as a liaison between the emergency service providers and the component municipalities using the County s E-911 system. All related responsibilities for planning, implementing, equipping, budget preparation, staffing and maintaining radio and microwave communication services maintained or supported by the County will fall within the responsibility of the Director of E-911 Communications. The Director works under the general direction of the Public Safety and Legal Affairs Committee and the Board of Representatives, with frequent exercise of independent judgment. Does related work, as required. TYPICAL WORK ACTIVITIES: Coordinates current and long term planning for E-911 Communications including the development, recommendation and implementation of rules, regulations, and standard operating policies and procedures; Prepares the annual operating and capital budget requests for the E-911 system; Prepares written and verbal reports as requested by the County Legislature and the Public Safety and Legal Affairs Committee; Prepares service contracts for legislative review and monitors for compliance and performance; Resolves problems that develop between the public users and E-911 operations; Oversees and administers the development, purchase, integration and installation of all E-911 Communications related hardware and software; Maintains records and database pertaining to the operation of the County s E-911 Communications; Ensures that all E-911 Dispatchers are properly trained and evaluates all staff annually; Evaluates and coordinate existing communication services of police agencies, fire agencies, highway agencies, ambulance services and inter-governmental communications services and make necessary recommendations; Meets with representatives of other agencies as functions interface with those of the communications center; Ensures compliance with the Federal Communications Commission rules, regulations and licensing requirements; Analyzes the use of the E-911 system and arranges for public education programs to promote the proper use of the E-911 system; Supervises all communications staff, including E-911 Dispatchers and related personnel to include performance evaluation, corrective counseling, and discipline. The above examples of duties are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

8 FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES: Thorough knowledge of modern computerized emergency telecommunications equipment interfacing methods and practices; good knowledge of the principles and practices of public administration as they relate to organizational planning, purchasing, and budget preparation and control; good knowledge of the Federal Communications Commissions' rules and regulations as they apply to communications within Otsego County; good knowledge of the geography of Otsego County and of emergency services within the County; knowledge of the telecommunications operating methods and the services provided by police, fire, and EMS agencies; knowledge of use of software for computerized dispatching; good ability to plan and coordinate E- 911 Dispatch operations, good ability to plan, assign, supervise and evaluate the work of subordinate personnel; ability to work with all agencies presently operating radio communication equipment for the provision of emergency, police, medical, fire, highway and human services; ability to prepare and maintain accurate records and reports; ability to work with and secure cooperation from government and public safety officials; ability to maintain successful working relationships with administrative personnel in other departments and agencies; ability to prepare clear and concise narrative and verbal reports; good judgment, emotional maturity, initiative and tact. MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the New York State Department of Education, AND EITHER: A. Graduation from a regionally accredited or NYS registered college or university with a Bachelor s Degree or higher in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and four (4) years emergency communications /911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR B. Graduation from a regionally accredited or NYS registered college or university with an Associates Degree in emergency communications, Criminal Justice, public administration, emergency medical service, business administration or a closely related field and six (6) years emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR C. Graduation from high school or possession of a high school equivalency diploma and eight (8) years of emergency communications/911 technical experience or its part-time equivalent, of which two (2) years are in a supervisory or administrative capacity; OR D. Any equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above. NOTE: Verifiable part-time and volunteer experience will be credited in accordance with our agency s policy on prorating part-time experience. Applicant should provide the same information about volunteer experience as is required if paid. SPECIAL REQUIREMENT FOR APPOINTMENT AND CONTINUED EMPLOYMENT: Possession of a valid New York State Driver s license at the time of appointment, and maintenance of such license throughout the tenure of employment in the position. Pending Classification Posted 6/2/15 Applications are available at the Otsego County Personnel/Human Resources Office, 183 Main Street, Cooperstown, NY or online at