POSITION DESCRIPTION

Transcription

1 POSITION DESCRIPTION TITLE: Systems Administrator CATEGORY: Professional FLSA STATUS: Exempt GRADE: J (Technology Support) ==================================================================================== JOB SUMMARY: Responsible for the server installation and administration, monitoring of system performance and capacity, maintenance turning and root cause analysis of the enterprise s server technology, to include Active Directory, Dynamic Host Configuration Protocol (DHCP), Group Policy, Virtualization, Backup and Recovery. ==================================================================================== YEARLY ESSENTIAL FUNCTIONS: PERCENT 1. Plan and implement server upgrades, maintenance fixes, and vendor supplied patches for systems supporting students, faculty, and staff. OF TIME 20% 2. Provide timely response to customer problems. Assist in troubleshooting escalated server issues. 3. Manage enterprise Active Directory/Exchange services and supporting server infrastructure. Manage projects and operation of the systems that support the college s Microsoft Server environment, including upgrades, patches, and enhancements. 4. Assist in establishing and implementing policies, procedures, and technologies to ensure servers are hardened and secure. Carry out system performance and security audits. Participate in managing all network security solutions, including antivirus and anti-spam software, and system monitoring software. 5. Perform, monitor, and test systems backups and data recovery throughout the organization. Oversees Storage Area Network (SAN) hardware implementation, configuration, and enhancements. 6. Assist in the Development of strategies for client/server implementations; architect the infrastructure required to support those strategies. Participate in key process improvements as they relate to the client/server environment. Implement and maintain virtual desktop infrastructure. Conduct research on server hardware, software, and protocols in support of procurement and development efforts. 7. Coordinate and collaborate with Senior Server Administrator to ensure availability, reliability and scan ability of corporate servers to meet business demands. 10% 5% 8. Perform other duties as assigned. 5% REPORTING RELATIONSHIP: Executive Director, Network Systems and Support Services Revised: 4/18/18 Page 1 of 5

2 ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor s degree in a related field. EPERIENCE: Six (6) years of related experience. SPECIAL SKILLS AND ABILITIES: 1. Skills/Abilities: Experience managing enterprise Active Directory/Exchange services and supporting server infrastructure; Experience planning and implementing server upgrades, maintenance fixes, and vendor supplied patches for systems; Experience establishing and implementing policies, procedures, and technologies; Experience carrying out system performance and security audits; Experience managing all security solutions including anti-virus and anti-spam software and system monitoring software; Experience performing, monitoring, and testing systems backups and data recovery; Experience overseeing all aspects of Storage Area Networks (SANS); Experience with all types of server hardware, troubleshooting server issues, and associated network equipment and server performance tuning and monitoring tools; Documented knowledge of Windows Server, Terminal Server, Remote Assistance, Active Directory, Group Policy, Exchange, Structured Query Language (SQL), Information Services (IIS)/(Web), Virtual Desktop Infrastructure (VDI) and MS Hyper-V; Effective interpersonal, communication, and conflict resolution skills; highly effective troubleshooting, analytical, and problem solving abilities/skills; Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion. 2. Equipment Used: Personal Computer and a variety of equipment associated with a general office and client server environment. Windows servers, servers, and a variety of network server equipment. SAN equipment, VERITAS tape backup equipment, and UPS equipment. 3. Software Used: A variety of word processing, spreadsheet, database, , and presentation software in addition to data recovery software, UNI/Linux software, server operating system software, Anti-Virus software and Network/Server management software tools. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel, and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift/or move up to 25, 50, and 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Revised: 4/18/18 Page 2 of 5

3 INTERPERSONAL SKILLS: Alternative or combined skills in understanding, and/or influencing people are important in achieving job objectives, causing action or understanding in others, influencing behavior, changing an opinion, or turning a situation around. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is occasionally exposed to extreme cold; risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate. Revised: 4/18/18 Page 3 of 5

4 POSITION TITLE: Systems Administrator PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. PHYSICAL ACTIVITIES: Stand Walk Sit Use hands to finger, handle or feel Reach with hands and arms Climb or balance Stoop, kneel, crouch, or crawl Talk Hear Taste Smell WEIGHT and FORCE DEMANDS: Up to 10 pounds Up to 25 pounds Up to 50 pounds Up to 100 pounds More than 100 pounds WORK ENVIRONMENT: Wet or humid conditions(non-weather) Work near moving mechanical parts Work in high, precarious places Fumes or airborne particles Toxic or caustic chemicals Outdoor weather conditions Extreme cold(non-weather) Extreme hot (non-weather) Risk of electrical shock Work with explosives Risk of radiation Vibration VISION DEMANDS: No special vision requirements Close vision (clear vision at 20 inches or less) Distance vision (Clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Peripheral vision Depth perception Ability to adjust focus Required Revised: 4/18/18 Page 4 of 5

5 NOISE LEVEL: Very quiet Quiet Moderate Loud Very Loud Exposure Level The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employee may be directed to perform job-related tasks other than those specifically present in this description. I certify that I have received a copy of this job description. I have read and understand the duties and responsibilities of this position. Employee Signature Date Revised: 4/18/18 Page 5 of 5