6. Please complete the questionnaire by MIDNIGHT Sunday 9th Feb. 8. Please click on the forward button below to enter the questionnaire.

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1 APPENDIX 2 INVESTING IN CHANGE NGB QUESTIONNAIRE JANUARY 2003 Many thanks for agreeing to participate in this survey. It is important that the views of all recognised governing bodies are heard, and contribute towards the Investing in Change project Notes and Instructions 1. For the purpose of this questionnaire, we have used the term NGB (National Governing Body) to cover all sporting organisations. Please complete this questionnaire even if you would not categorise your organisation as an NGB, but as another type of sports organisation. If you have received this questionnaire you should complete it as the distribution list has been carefully compiled. 2. This questionnaire should be completed by the Chief Executive (CEO) of your NGB. If your NGB does not have a CEO, the questionnaire should be completed by the person who has senior responsibility for the on-going management of the NGB. 3. We are seeking your own views and opinions of your NGB. There is no need to consult colleagues within your NGB to achieve a consensus 'opinion'. This questionnaire is to you as an individual representative of a NGB. 4. Please ensure your answers refer to the Governing Body you are directly responsible for. For example, if your NGB is a home country level NGB, or your NGB is a sub-discipline of a broader sports NGB, ensure your answers refer to your NGB only - not to the UK level or umbrella NGB. 5. Please answer all questions as fully and honestly as possible in order to provide useful feedback. All answers will remain anonymous at all times and responses will be collated and analysed to provide an indication of broad themes. No individuals or NGBs will be mentioned by name. 6. Please complete the questionnaire by MIDNIGHT Sunday 9th Feb. 7. The questionnaire should take no longer than 30 minutes to complete and there is a bar on-screen to indicate your progress. There are 21 questions on the following areas: Section 1 - General Background Section 2 - Membership Section 3 - Purpose and Objectives Section 4 - Stakeholders Section 5 - Challenges Section 6 - Potential Modernisation help for NGBs 8. Please click on the forward button below to enter the questionnaire. 9. NB: YOU DO NOT HAVE TO COMPLETE THE SURVEY IN ONE SITTING; THE SURVEY STORES YOUR RESULTS AS YOU PROGRESS. IF YOU LEAVE THE SURVEY AND RETURN IT WILL TAKE YOU TO THE POINT WHERE YOU LEFT TO CONTINUE. 10. If you would prefer to complete a paper copy of this questionnaire, please reply to the which accompanied this link, stating the name and address of the person who will be completing the questionnaire. A copy of the questionnaire and a reply paid envelope will then be forwarded to you as soon as possible. UK Sport Modernisation Programme Report 66

2 SECTION 1: GENERAL BACKGROUND Please complete the following information about your NGB: (Check all that apply) Your name: Your job / role title at your NGB: Please write in full name of your NGB: Q1 - Q1: Which of the following best describes your NGB? (Check one) UK NGB / Organisation Home Country NGB / Organisation Regional Association Other (please write in) Q2: How many staff in the following area does your NGB have? Q2A - Q2A: Management and Administration Staff Note. Management and Administration staff are those who 'run' the NGB i.e. its business administration, as opposed to those involved in sports development, coaching and so on. Please write in number. (Check all that apply) Full-time Part-time Voluntary Q2B - Q2B: Sporting Staff (coaching and technical) Please write in number (Check all that apply) Full-time Part-time Voluntary UK Sport Modernisation Programme Report 67

3 Q2C - Q2C: Development Staff Please write in number (Check all that apply) Full-time Part-time Voluntary Q3 - Q3: Does your NGB have the following executive posts? Please choose all that apply Full-time Part-time Voluntary Not at all Chief Executive / General Secretary / MD Finance Director Financial Controller Commercial Director Marketing Manager Human Resources (HR) Manager Development Manager Performance Director National Coach Q4 - Q4: What is the total annual turnover - i.e. gross income - for your NGB? Please write in figure to nearest 1000 (Type text) Q5 - Q5: Referring to the total annual turnover in the previous question, please can you provide a breakdown (by percentage) of the sources of this income. Please write in figures and ensure total equals 100% (Check all that apply) Membership fees Other self-generated income (eg sponsorship, commercial income, donations) Exchequer funding Other central funding / grants Other (write in) Other (write in) UK Sport Modernisation Programme Report 68

4 Q6 - Q6: Which of the following best describes your forecast for the financial performance of your NGB over the next year? (Check one) Will make a surplus (profit) Will make a loss Will break even SECTION 2: MEMBERSHIP The following section asks about your NGB's members. Q7 - Q7: Does your NGB have member clubs? (Check one) Yes No Q8 - Q8: How many member clubs does your organisation currently have? Please write in figure (Type text) Q9 - Q9: Does your NGB have individual members? (Check one) Yes No UK Sport Modernisation Programme Report 69

5 Q10 - Q10: How many individual members does your NGB currently have? Please write in figure (Type text) SECTION 3: PURPOSE AND OBJECTIVES This section asks about the core purpose of your NGB, about how important various objectives and activities are to your NGB and about how many resources your NGB uses on those objectives and activities. Q11 - Q11: Please summarise the core purpose of your NGB in one sentence (max 35 words). By core purpose we mean the primary aim or 'raison d'etre' for your NGB. (Type text) Q12 - Q12: Thinking about the vision and strategy for your NGB, how defined do you think this is? (Check one) Very well defined Quite well defined Not very well defined Not at all well defined UK Sport Modernisation Programme Report 70

6 The following questions contain a list of activities and objectives NGBs may have. Thinking about your NGB please state how IMPORTANT each activity or objective is for your NGB. On a scale of one to seven, 7 means extremely important and 1 means of no importance at all to your NGB. Q13A - Q13A: How important are the following activities or objectives for your NGB? 7 = Extremely Important, 1 = Of no importance Developing a vision and strategic plan for the sport Bringing all NGBs in your sport under one umbrella organisation Reducing and streamlining the number of NGBs in your sport Regionalising your NGB Marketing your sport to maximise income / membership Q13B - Q13B PARTICIPATION RELATED How important are the following activities or objectives for your NGB? 7 = Extremely Important, 1 = Of no importance Increasing adult participation in your sport Increasing child / youth participation in your sport Increasing access to your sport for minority groups Retaining existing participants within the sport Ensuring equal opportunities of access at all levels and in all areas of sport UK Sport Modernisation Programme Report 71

7 Q13C - Q13C ELITE How important are the following activities or objectives for your NGB? 7 = Extremely Important, 1 = Of no importance Development of elite athletes Winning more medals in international competition Selecting and preparing teams for international competitions Q13D - Q13D RULES AND COMPETITIONS How important are the following activities or objectives for your NGB? 7 = Extremely Important, 1 = Of no importance Maintaining and building official links with international governing bodies Developing and managing the competition structure of your sport Organising and hosting elite level competitions - eg national / international Managing rules and regulations Administering the sport - marshals, officials and judges Managing discipline, grievance issues and appeals UK Sport Modernisation Programme Report 72

8 Q13E - Q13E DAY TO DAY RUNNING How important are the following activities or objectives for your NGB? 7 = Extremely Important, 1 = Of no importance Implementing shared services Recruiting, retaining and managing volunteers in the sport Providing services to Member Clubs Providing services to Individual Members Developing and maintaining detabases on participants, members etc. Developing policies for child protection, health and safety, equity and so on Q13F - Q13F COACHING AND DEVELOPMENT How important are the following activities or objectives for your NGB? 7 = Extremely Important, 1 = Of no importance Developing and controlling coaching and coach development Establishing links with schools and local authorities Providing 'pathways of development' for participants Q13G - Q13G BROADER OBJECTIVES How important are the following activities or objectives for your NGB? 7 = Extremely Important, 1 = Of no importance Improving the health of the nation Raising the profile of the country through sporting events and successes Increasing the profile of your sport UK Sport Modernisation Programme Report 73

9 The following questions show the same list of activities and objectives as in Question 13. Thinking about you NGB please state the LEVEL OF RESOURCES (time, money, staff - paid and volunteers etc.) which your NGB currently devotes to each activity or objective. On a scale of one to seven, 7 means an extremely high level of resources and 1 means no resources at all. Please use the scrollbar to move through the options. Q14A - Q14A STRUCTURE AND PLANNING Please state the level of resources devoted by your NGB to each activity or objective 7 = Extremely high level of resources, 1 = No resources Developing a vision and strategic plan for the sport Bringing all NGBs in your sport under one umbrella organisation Reducing and streamlining the number of NGBs in your sport Regionalising your NGB Marketing your sport to maximise income / membership Q14B - Q14B PARTICIPATION RELATED Please state the level of resources devoted by your NGB to each activity or objective 7 = Extremely high level of resources, 1 = No resources Increasing adult participation in your sport Increasing child / youth participation in your sport Increasing access to your sport for minority groups Retaining existing participants within the sport Ensuring equal opportunities of access at all levels and in all areas of sport UK Sport Modernisation Programme Report 74

10 Q14C - Q14C ELITE Please state the level of resources devoted by your NGB to each activity or objective 7 = Extremely high level of resources, 1 = No resources Development of elite athletes Winning more medals in international competition Selecting and preparing teams for international competitions Q14D - Q14D RULES AND COMPETITIONS Please state the level of resources devoted by your NGB to each activity or objective 7 = Extremely high level of resources, 1 = No resources Maintaining and building official links with international governing bodies Developing and managing the competition structure of your sport Organising and hosting elite level competitions - eg national / international Managing rules and regulations Administering the sport - marshals, officials and judges Managing discipline, grievance issues and appeals UK Sport Modernisation Programme Report 75

11 Q14E - Q14E DAY TO DAY RUNNING Please state the level of resources devoted by your NGB to each activity or objective 7 = Extremely high level of resources, 1 = No resources Implementing shared services Recruiting, retaining and managing volunteers in the sport Providing services to Member Clubs Providing services to Individual Members Developing and maintaining detabases on participants, members etc. Developing policies for child protection, health and safety, equity and so on Q14F - Q14F COACHING AND DEVELOPMENT Please state the level of resources devoted by your NGB to each activity or objective 7 = Extremely high level of resources, 1 = No resources Developing and controlling coaching and coach development Establishing links with schools and local authorities Providing 'pathways of development' for participants UK Sport Modernisation Programme Report 76

12 Q14G - Q14G BROADER OBJECTIVES Please state the level of resources devoted by your NGB to each activity or objective 7 = Extremely high level of resources, 1 = No resources Improving the health of the nation Raising the profile of the country through sporting events and successes Increasing the profile of your sport UK Sport Modernisation Programme Report 77

13 SECTION 4: STAKEHOLDERS The following section looks at the stakeholders your NGB deals with. Q15 - Q15: NGBs serve a complicated network of stakeholders. Thinking about your NGB currently, please state the extent to which the following stakeholders influence your NGB in terms of the role, planning and activities that your NGB undertakes. Currently influences your NGB strongly Currently influences your NGB somewhat Currently hascurrently has little no influence influence on on your NGB your NGB Government UK Sport Sport England Sportsscotland Sports Council for Wales Sports Council for Northern Ireland Central Council of Physical Recreation Confederation of British Sport NI Sports Forum Scottish Sports Association Welsh Sports Association British Olympic Association Q15B - Q15 continued: NGBs serve a complicated network of stakeholders. Thinking about your NGB currently, please state the extent to which the following stakeholders influence your NGB in terms of the role, planning and activities that your NGB undertakes. Currently influences your NGB strongly Currently influences your NGB somewhat Currently hascurrently has little no influence influence on on your NGB your NGB British Paralympic Association Commonwealth Games Councils International Federation of your sport Other NGBs in your sport Members - clubs Members - individuals Elite athletes General participants Youth Schools Local Authorities Commercial / Private operators in your sport Other (please write in) UK Sport Modernisation Programme Report 78

14 Q16 - Q16: Thinking about the future for your NGB, please state to what extent you think your NGB should serve the interests of the following stakeholders going forward, in terms of the roles, planning and activities of your NGB. Should definitely serve Should probably serve Should Should probably not definitely not serve serve Government UK Sport Sport England Sportsscotland Sports Council for Wales Sports Council for Northern Ireland Central Council of Physical Recreation Confederation of British Sport NI Sports Forum Scottish Sports Association Welsh Sports Association British Olympic Association Q16B - Q16 continued: Thinking about the future for your NGB, please state to what extent you think your NGB should serve the interests of the following stakeholders going forward, in terms of the roles, planning and activities of your NGB. Should definitely serve Should probably serve Should Should probably not definitely not serve serve British Paralympic Association Commonwealth Games Councils International Federation of your sport Other NGBs in your sport Members - clubs Members - individuals Elite athletes General participants Youth Schools Local Authorities Commerical / Private operators in your sport UK Sport Modernisation Programme Report 79

15 SECTION 5: CHALLENGES In the following section we would like to look at the major challenges facing your NGB. Q17 - Q17: What are THE 3 MAIN OBSTACLES preventing your NGB from delivering its objectives and operating effectively? Please write in (Check all that apply) 1st Obstacle 2nd Obstacle 3rd Obstacle Q18A - Q18: How important do you think the following areas are in the effective and efficient running of your NGB? 7=Extremely important, 1=Not at all important Financial Management Event Management Human Resources (HR) Information Technology Legal knowledge and advice Marketing & PR Q18B - Q18 continued: How important do you think the following areas are in the effective and efficient running of your NGB? 7=Extremely important, 1=Not at all important Membership services Volunteer Management Effective Board / Committee structures and decision making process Board / Commitee member experience and competencies UK Sport Modernisation Programme Report 80

16 Q18C - Q18 continued: How important do you think the following areas are in the effective and efficient running of your NGB? 7=Extremely important, 1=Not at all important Executive management experience and competencies Staff training and career development Team building and motivation Other (please write in) Other (please write in) Q19A - Q19: How do you rate the current skills and competencies of your NGB in the following areas? 7=Extremely strong in that skill / competency, 1=Very weak in that skill / competency Financial Management Event Management Human Resources (HR) Information Technology Legal knowledge and advice Marketing & PR Q19B - Q19 continued: How do you rate the current skills and competencies of your NGB in the following areas? 7=Extremely strong in that skill / competency, 1=Very weak in that skill / competency Membership services Volunteer management Effective Board / Committee structures and decision making process Board / Committee member experience and competencies UK Sport Modernisation Programme Report 81

17 Q19C - Q19 continued: How do you rate the current skills and competencies of your NGB in the following areas? 7=Extremely strong in that skill / competency, 1=Very weak in that skill / competency Executive management experience and competencies Staff training and career development Team building and motivation SECTION 6: POTENTIAL MODERNISATION HELP FOR NGBS In this section we look at potential help which might be made available to NGBs to help with modernisation. Q20 - Q20: What ARE THE 3 MAIN areas where you would like to see help for NGBs or your specific NGB? Please write in (Check all that apply) Area 1 Area 2 Area 3 UK Sport Modernisation Programme Report 82

18 Q21 - Q21: Below is a list of potential ideas which might help NGBs in terms of modernisation. Thinking about your organisation, please state how likely your governing body would be to use these services. 7=Would definitely use, 1=Very unlikely to use. General business training for key management staff Provision of benchmarking and best practice information from other NGBs Volunteer recruitment, management and support Training for Board Directors Help and advice with marketing, sponsorship and PR Help and advice with HR - eg employment contracts, recruitment policies etc. Help and advice on provision of IT, including databases and websites Help and advice with legal issues - eg contracts, employment law etc. Help and advice with fulfilling statutory requirements - eg Child Protection, Health and Safety etc. Web-based intranet site with relevant information and best practice on effective and efficient running of NGBs Sharing offices and other centrally provided resources with other NGBs - eg photocopying, admin staff etc. Forums for NGB officers to meet and discuss issues on a more frequent basis UK Sport Modernisation Programme Report 83

19 Q22 - Q22: Please use the space below to note down any other points you would like to communicated regarding the modernisation of NGBs (Type text) Thank you very much for your time. Selecting the >> button will submit your responses. UK Sport Modernisation Programme Report 84