Prosci Sponsor Briefing

Transcription

1 Prosci Sponsor Briefing Introduction Executives play one of the most significant roles in leading their organization through change. Prosci s best practices research consistently reports that executive sponsorship is the greatest contributor to success for a change initiative. Interestingly however, research also suggests that a majority of leaders do not have a clear, adequate understanding of what effective sponsorship means. Prosci s Change Management Sponsor Program enables the executives to step up to their role as a sponsor. The program is designed to equip the senior leaders to- Position their projects for strategic success Position themselves for sponsorship success Position their organization for change success Prosci Canada is a learning and development company that specializes in building a change management competency within organizations. Prosci Canada is the only North American primary affiliate of Prosci, a US based research firm, internationally acclaimed for its change management process, tools, and best practices research. The underlying research spans 9 longitudinal studies over 17 years, involving more than 4,500 change agents worldwide. Heralded as best- of- the- best by end- user organizations, the Prosci methodology is being adopted by Fortune 500 companies, health care providers and government departments/ agencies around the world. Program Overview Prosci s Change Management Sponsor Program is an intense 4-6 hour session that builds an understanding of the role and responsibilities of executives as sponsors. Offered as a client on- site program, it provides a high level view of Prosci s Change Management Process and fosters executive commitment and alignment to the need for change management. The program is designed for executives that are initiating or leading change within their organizations and for those seeking to build an internal change management competency. During the program, the participants utilize: Prosci s Change Management Process

2 Best Practices in Change Management Report (2016), and the ADKAR Model In this program leaders apply various tools and assessments pertaining to sponsorship accountability and examine in detail parts of Best Practices Research that relate to effective sponsorship. They also review the analysis of real change projects within their organization, which enables them to assess not only their organization s level of competence with managing change but also how well their organizational initiatives are positioned for success. Program Outcomes The program enables the executives and the senior leaders to- Build an overall understanding of Prosci s Change Management Process Gain clarity and depth on their role as sponsors Utilize best practices research based knowledge on effective sponsorship Learn to position their change projects for success Develop an expertise in applying the ADKAR Model, a valuable tool for understanding and managing change Respond effectively to the needs of Project and Change Management teams Evolve an appreciation of the strategic role of change management through a portfolio analysis of multiple changes within their organization Program Topics The following are the broad categories of topics covered under the program: 1. Position your projects for success a. ROI and change management b. Prosci s PCT assessments and required action c. Prosci s Best Practices Research (2016) - 2-

3 2. Position yourself for sponsorship success a. Active and visible sponsorship throughout a change b. Building effective coalitions c. Communicating with employees 3. Position your organization for change success a. Apply Prosci s ADKAR model b. Encourage change management coaching among managers & supervisors c. Equip the organization with a structured approach, tools and resources for managing change About Prosci s Change Management Process Prosci s Change Management Process is a planned, systematic approach designed to take the organization through three distinct phases preparing for change, managing change and reinforcing change. Comprehensive as it addresses the change at all levels within the organization, from the top executives to the front- line employees Proactive- as it prepares the organization to anticipate resistance before it arises and assess gaps in ability Simple- as it is easy to apply within the organization. The variety of tools, assessments, templates, check lists provide the user with 1) a step by step approach through the process 2) a framework for evaluating progress Integrative- as it is designed to integrate with Project Management Customized- as it allows the organization to scale their change management effort according to the size and complexity of the change - 3-

4 About ADKAR Model The ADKAR model is a valuable tool for understanding and managing change at an individual level. The model suggests that, establishing the five key building blocks of change - Awareness, Desire, Knowledge, Ability and Reinforcement, can bring about successful change. When these five building blocks are present, change happens. The model provides the foundation for building change at the organizational level. The ADKAR model is a versatile tool that can be used as: A planning tool that ensures that the five key elements have been built into the change management plans A coaching tool that enables managers and supervisors to focus on the elements to be built with their employees during various stages of change An assessment tool that promotes conversations when engaged on one- on- one basis, or used as a survey to zero- in on the barriers to change, identify gaps and inform action Why Partner with Prosci Canada? Prosci Canada is a learning and development organization that specializes in building a change management competency within organizations. We have carved out a niche as a change management specialist and serve as a one- stop training and services provider for client organizations. The Prosci Canada team consists of seasoned executives and highly qualified members who bring with them years of industry experience, expertise, passion, talent and energy. Our commitment to high quality instruction and facilitation backed with our guarantee for satisfaction has allowed us to become a leading choice among organizations. Some of our clients include: Oil & Gas Companies Hospitals High Tech Companies Federal Government Departments Mining Companies Gas and Electrical Utilities Banks Provincial Governments E- Health Organizations Professional Associations Management Consultants Agriculture & Farming Organizations - 4-

5 Non- Profit Organizations Manufacturing Organizations Municipal Governments Engineering Firms Insurance Companies The Nuclear Industry Universities Defense Organizations Our comprehensive set of training programs and services are designed to cater to not only current but foreseeable organizational change management needs. Some of our other Prosci Change Management Programs include: 3- day Change Management Certification Program for CM professionals One- day Change Management Manager s Program One- Day Change Management Orientation for Employees 5 hour Prosci Delivering Project Results Workshop (DPR) Program Our advisory services include hands- on coaching sessions that aim to deepen change management expertise within the organization. We offer: Customized sessions to advise and facilitate certified members of the CM team to build a robust strategy and create change management plans for their change project Customized Change Portfolio Management sessions to build a competency around prioritizing, managing and control of multiple change initiatives Customized sessions for deploying Enterprise Change Management to develop an organization- wide internal change management competency Program Requirements 1. Sponsor Invitation and Kickoff Participants have the best experience with this program when they are aware of the need for change management in their business, understand why they have been invited to the program, and have a strong desire to participate. This awareness and desire is most strongly influenced by a senior leader who acts in the role of 'sponsor' for the program. For this reason, the sponsor is asked to send the program invitation to the participants and kick- off the event to ensure maximum success. This helps to set the expectations for the program and explain why it is important for the participants to attend. - 5-

6 2. Logistics Clients must provide meeting room space and A/V equipment for the program. Requirements include one main room, set is a U- shape configuration, complete with two easels and easel pads, one PC projection unit and one screen. Success Factors for the Program The following factors contribute to the success of the program on client site: 1. Effective sponsorship: As discussed, participants have the best experience with this program when they are aware of the need for change management in their business, understand why they have been invited to the program, and have a strong desire to participate. This awareness and desire is most strongly influenced by a senior leader who acts as the 'sponsor' for the program. 2. Client contact: The primary contact for the program is the individual that works with Prosci Canada on all logistics necessary for the preparation and implementation of the program. The overall accessibility, responsiveness and actions taken by the client contact are critical to the success of the course. 3. Project definitions: The program is based on hands- on application of change management concepts to live projects happening within the organization. Providing a pre- session debrief for the Prosci Canada instructor ensures a more meaningful interaction with the group. 4. Managing expectations: Participants react better to the program when they know what to expect, what is expected of them and are fully prepared in terms of location, schedule and pre- readings. 5. Environment: Elements such as overall meeting room size, room temperature, food etc. contribute to a building a conducive environment for the program and affect its success. - 6-

7 Cancellation Policy In order for Prosci Canada to prepare adequately for the program, book an instructor and make travel arrangements, we ask that the program date(s) be finalized 45 calendar days prior to the program. Any changes made between 45 days and 30 calendar days will be subject to a $1,000 administration fee and a payment for pre- arranged travel and lodging costs that have been incurred (with exception to those travel arrangements that are refundable or when lodging can be cancelled without payment). Changes made between 30 days and 15 days prior to the program will be charged for non- refundable travel cost plus 50% of the program costs. Changes within 14 days to the start of the program will be billed for the entire program costs, travel, lodging and shipping costs (only product costs less applicable shipping charges, are refundable). For more information on the certification program or any other Prosci Canada programs or our advisory service, please contact us at: Toll Free Info@Prosci.ca