Community Service Provider Emergency Preparedness Summit

Transcription

1 Community Service Provider Emergency Preparedness Summit Steps to being better prepared, personally and organizationally June 2, :30 a.m. 3:30 p.m. Kauffman Conference Center 4801 Rockhill Rd

2 Introductory Session Opening Comments Mary Carter Prepare for What? Threats and Hazards Most Common to the Kansas City area Disaster Terminology Task List

3 Opening Comments

4 Prepare for What? Threats & Hazards Objective: Participants of the Summit will be able to identify the threats and hazards that are most common to our region.

5 Prepare for What? Threats & Hazards Severe Thunderstorms Tornado Fire Severe Winter Weather Flooding Hazardous Chemical/Substance Release Active Shooter Pandemic Infectious Disease Other in your location?

6 Disaster Terminology Objective: Participants of the Summit will be able to list terms that are important in communicating about hazards and threats.

7 Disaster Terminology Advisory a hazardous weather event is occurring, imminent, or likely. Usually for less serious conditions than those that merit a warning. Watches the conditions are right for a particular hazard (i.e., severe thunderstorm or tornado). Stay informed and be prepared to take action. Warnings Severe weather ( i.e., tornado or severe thunderstorm) has been reported by spotters or indicated by radar. People need to take immediate protective action.

8 Disaster Terminology VOAD Voluntary Organizations Active in Disaster. LEOP the local jurisdiction must have a local emergency operation plan as guidance for disasters. COOP Continuity of Operation Plan is used for planning how to continue business operations after disruptions. Federal, State and Local Emergency Management FEMA, SEMA and every jurisdiction has a responsible emergency management unit or director.

9 Disaster Terminology Phases of Disaster Mitigation Phase eliminating or reducing disaster threats before they strike Preparedness Phase planning, resourcing, training and exercising the LEOP. Response Phase the period when immediate actions are taken to save lives and property as well as activation of resources. Recovery following a disaster, this period is when actions are taken to restore and assist communities return to a degree of normalcy

10 Task List Purpose of Task List: To help organizations incorporate emergency preparedness planning steps in to their standard operations. Allows organizations to assess whether emergency preparedness elements have been completed, if they need to be reviewed, and set deadlines for preparedness activities to be completed.

11 Preparedness at Home: Employee & Client/Consumer Objective: Participants of the Summit will be able to describe the importance for emergency preparedness for their clients/customers, their employees and their organizations.

12 Creating a Culture of Personal Disaster Preparedness

13 Our relationships are symbiotic You rely on your organization to provide you with financial compensation and/or spiritual benefit, and/or opportunities to volunteer, etc. Your organization relies on you to achieve the organization goals and objectives Your clients rely on your organization to provide them with critical services Your organization relies on your clients to give purpose to your efforts

14 Disasters Disrupt the Chain Have you experienced a disaster? Was your family, home or automobile impacted? Did it affect your ability to report for work / run your organization? Were your co-workers, management or clients affected personally to a point that it affected your organization s operations? Was critical infrastructure impacted to the point that it affected your organization? What happens to your clients & employees when your organization is non-functional in a disaster?

15 Major Disasters of 2015 (Jan thru Dec)

16 What is Disaster Preparedness? Disaster preparedness refers to the steps taken before a disaster to prepare for and reduce the effects of disasters. This process helps us anticipate and when possible prevent disasters, mitigate their impact, and preplan our response so that we can recover quicker and more effectively.

17 Why is Personal Preparedness Important to Your Organization? What do you think? Employees may not report to work if they are victims of a disaster Clients may have a hard time surviving/recovering Your organization may not be able to sustain operations or return to business

18 How many of you? Provide personal preparedness training to your staff / volunteers? Provide personal preparedness training to your clients? Do you make personal preparedness information available ( brochures, templates, etc.)?

19 Finding the Balance We know that preparedness is probably not your primary mission, however. What do you think the benefits of creating a culture of preparedness are? What are the barriers / challenges to sharing personal preparedness information with and thru your organization?

20 Turn Conversation into Action We talk a lot about preparedness Most of you probably have a good idea regarding what preparedness entails (make a plan, get a kit, stay informed) Some of you may already be advocates for personal prepared or making progress towards including personal preparedness in your employee / client efforts Preparedness is a continuous process in the emergency management cycle Commit to become personally prepared Develop or enhance the preparedness program for your organization that includes teaching personal preparedness to your employees and clients

21 Your are too valuable not too You and your organization play a vital role in the community Your clients and employees are precious parts of the community We know we can t get to everyone who might need help right away following a disaster Please help us by creating a culture of preparedness in your organization

22 Some Tools to Help You Your local emergency managers website and social media Regional Handouts Emergency Preparedness Guide Shelter in Place Brochure (Visit our table to get copies)

23 In Conclusion Loud applause for your speaker Stay Tuned for additional resources and sources of information at the end of this workshop to help you

24 Preparedness at Home: Employee & Client/Consumer NEW Resource! Your Personal Preparedness Inventory

25 Preparedness at Home: Employee & Client/Consumer Task List Check In P. 1

26 Break! After the break go to the your assigned breakout room. You can leave your things in this room if you would like.

27 Scenario: Before, During and After Objectives: Discuss needed information to include in organizational emergency-related plans. Explore the supplies/equipment that may be needed by each organization before, during and after a disaster strikes. Identify the ways that organizations receive information regarding hazards and how they communicate with their employees and clients/consumers before and after a disaster.

28 Scenario: Pre-Disaster Report on Pre-Disaster questions. Planning Kits/Resources Communications

29 Scenario: Pre-Disaster Can your office survive a disaster? Something to think about 25 percent of businesses do not reopen after a disaster according to the Small Business Administration.

30 Scenario: Pre-Disaster Creation of Preparedness Planning Team: Obtain support from management for the creation of a Preparedness Planning team. Consider membership of team Training Who is already trained? What training is needed? What training should be offered and tracked? Hold regular meetings

31 Scenario: Pre-Disaster Planning Emergency Plans: What to include? Sheltering for Severe Weather/Tornado/High Winds Sheltering in Place (Chemical Hazards) Evacuation (Fire, Structural Issue) Active Shooter Medical Emergency Other? People want to know what to do to stay safe BEFORE a disaster.

32 Scenario: Pre-Disaster Kits/Resources What to include for pre-disaster? Things to help with: Communications Items that may help anyone who may be experiencing difficulties

33 Scenario: Pre-Disaster Communications/Networks Sources of information about the predicted hazard Communicating the threat during operating hours to employees, clients/customers, guests, etc.

34 Scenario: Disaster Response Report on Disaster Response questions Planning Kits/Resources Communications/Networks

35 Scenario: Disaster Response What to expect from disasters: Interruption of communications Landlines and cellular phones Television / cable Interruption of transportation Roads, service facilities, etc. Interruption of utilities Electric, gas, water Possible delay of emergency services Police, fire, and emergency medical You should be prepared to be on your own for at least 72 hours.

36 Scenario: Disaster Response Internally in your organization there will likely be unique challenges: Impacted? Injuries? Rescue situations? Supervisors, coworkers, clients, families, etc. may be reacting to the situation in dramatically different ways. They will want answers and direction. The Safety Committee or even your close colleagues may not all be available to help out.

37 Scenario: Disaster Response Tips to keep in mind during the chaos: Accept An unfortunate situation is occurring Some things are not within your control Local responders are doing the best they can, but they may be delayed getting to everyone that needs assistance Follow instructions from emergency responders when they arrive Set the tone Calm, confident, caring Communicate Timely, accurate, honest

38 Scenario: Disaster Response Planning Information to include in Emergency Plans that would help after a disaster: Assessing possible damage who from the organization is in charge? Who to call if damage occurred? Responsibilities to clients?

39 Scenario: Disaster Response Resources/Supplies needed for immediately after the disaster: Water Shelf stable food Battery powered AM/FM radio Flashlight Extra Batteries First Aid Kit Emergency Blanket Basic Tools Work gloves

40 Scenario: Disaster Response Communications/Networks Getting information about damage Communicating with employees about their status? Communicating with clients/consumers?

41 Scenario: Pre-Disaster and Disaster Resources

42 Scenario: Pre-Disaster and Disaster Task list check in P. 2 and 3 (top)

43 Lunch Buffet lunch Red Cross information

44 Business Card Connection Activity Instructions Distribution of materials

45 Business Card Connection Activity Observations about this activity How much more difficult would this matching process be in a real life situation? What might make this process better?

46 Scenario: Recovery Recovery question reports Planning Kits/Resources Communications/Networks

47 Scenario: Recovery Planning What to include in plans to resume business? COOP vs. Business Continuity Plan Business Continuity Plan (Private) Conduct Business Impact Analysis (BIA) and Risk Assessment (RA) Determine resources needed for recovery Identify gaps in resources needed Develop strategies to meet needs Continuity of Operations Plan (COOP) (Public - Government) Determine Essential Functions by conducting a BIA and RA Determine resources needed for recovery Establish Delegation of Authority and Orders of Succession Develop Reconstitution and Devolution plans

48 Scenario: Recovery What resources/supplies will you need to have in your Office Go kit(s) for resuming business. Site maps & building plans for your facility Photos of facility pre-disaster Insurance policies Employee contact numbers Client contact list Banks account records Supplier and shipping contract lists Computer backups (may want to store off-site) Emergency service numbers Copy of Emergency Plan Copy of COOP/Continuity of Business Plan Copies of other documents critical to your work

49 Scenario: Recovery Communications Who will you communicate with? How will you communicate? What will you communicate?

50 Scenario: Recovery Resources: Business Continuity Plan nuity COOP

51 Scenario: Recovery Task List check-in P. 3 (bottom) and 4

52 Connecting with others Community Disaster Resiliency Network info

53 Recap & Evaluation

54 Thank you for coming!