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1 San José State University College of Business/School of Management BUS3 150, Section 3, Fall 2017, Course Code 47603, Fundamentals of Human Resource Management Instructor: Alexander Ruiz Office Location: BT 555 Telephone: (408) Office Hours: Tuesday, 4:30 pm 5:30 pm or by appointment Class Days/Time: Tuesday, 6:00 pm 8:45pm Classroom: BBC 102 Prerequisites: Bus91L or instructor consent Course Description Theories, concepts and processes of human resource management; specific topics include EEO, employee motivation, job analysis and work design, strategic human resource planning, recruitment and selection, talent assessment and development, performance management, compensation and benefits, OSH, and employee rights and discipline. Course Goals and Student Learning Objectives HR is an exciting and expanding field, arguably one of the most exciting and rewarding potential careers. In addition, regardless of your future career plans (whether in the field of HR or not), you will continually be involved with HR issues as an employee and as a manager, interviewing and being interviewed, performing and evaluating performance, training and being trained. HR is something everyone needs to learn about. The purpose of this course is to help you gain familiarity with a broad array of techniques, facts, theories, and research results in human resource management (HRM). Further, new HR issues and findings are continually developing, and HR activities are often in the news. At the end of this class you should be able to: 1. Describe the key functions of an HR department within any business industry 2. Understand how the HR function can contribute to the successful achievement of issues and challenges that businesses face in today s environment 3. Understand the advantages and disadvantages of the fundamental HR concepts, theories and processes covered in the course 4. Identify the factors that contribute to the successful management of each area of HR covered in the course. 5. Identify the areas of impact that key concepts, theories and processes of HR have on a business environment 6. Identify HR implications of current business events

2 Required Texts/Readings Textbook The textbook for the course is Lussier, R. (2017). Fundamentals of Human Resource Management: Functions, Applications, Skill Development (17th Ed), SAGE Publications, ISBN: You may also choose to use the hardback version, new or used, E- version or rental. We will also be discussing a case almost every single week in class. Most cases will use articles taken from popular press outlets like the Wall Street Journal or Businessweek. The links for these articles will be posted to Canvas. A few cases will require articles taken from the Harvard Business Review. Please purchase the Harvard Business Review course pack here: COB Library Liaison: Diana Wu, (408) , Assignments and Grading Policy Classes will be interactive, with both the instructor and students sharing in the process. Students are encouraged to read assigned materials prior to the class date and be prepared for discussions and exercises. It is to your advantage to stay current with readings and assignments. Teaching methods may include lecturing, case analysis, experiential exercises, writing assignments, videos, group projects and class discussion. You are responsible for the material in the chapters as well as the materials covered in classes. ASSIGNMENTS 1) About YOU card this quick assignment is for me to get you know you better. The instructions are posted on Canvas. This is due before the first day of class and counts towards your class participation for that day. 2) Individual Application Assignment this assignment is designed to get you to apply the course materials in a real world context. The instructions will be posted to Canvas. 3) Team Assignments- you will have two team assignments throughout the course of the semester. Teams will be formed the first week of class. a. Team Case Analysis your team will prepare a 4-5 page case analysis on Southwest Airlines. Additional instructions will be posted to Canvas. b. Team Research Presentation each team will be assigned a topic in HR. Your team will then choose a company and research how that company uniquely interacts with that particular topic. For example, if your team is assigned performance appraisals, you might do your project on Microsoft s forced ranking system of performance management. Each team will conduct a 15 minute presentation on their topic during the last week of class. This is only a presentation, there is no paper due. 4) Exams There will be a midterm exam and a final. Exams will consist of material in the text, material covered in class (including cases, exercises, discussions, videos, etc), assignments, and outside reading as assigned. The exams will require you to understand and be able to apply course concepts, rather than simply memorize them. It is to your advantage to answer end of chapter questions at the Sage Publication Edge web site. This will help you develop an understanding of and ability to apply concepts. All exams will be TRUE/FALSE and MULTIPLE CHOICE. There may be some SHORT ANSWER questions as well. They

3 will be answered on 882-E scantron answer sheets. Make sure you bring the scantron sheets and #2 pencils to each class. If you are more than 20 minutes late for the start of the exam, you will not be allowed to take the exam. The only instance in which a make-up exam will be considered is if there is a real emergency or documented illness. If these cases do not apply and you miss an exam, you will receive a zero for that test. Make-up exams are given at the discretion of the instructor. 5) Discussion Questions Each week I will select two or three discussion questions covering the session s readings and I will ask that you answer them individually in Canvas. I do not expect you to write a significant response for each question. Your responses should only be about a paragraph long (or approx. 100 words). I will use your responses to questions to help us guide the discussion during our in-class sessions. The discussion submissions will be open for one week, up to 24 hours before class begins. Each discussion question is graded on a pass/fail basis. I will drop the three lowest grades on the weekly discussion submissions. 6) Class Participation I expect you to be fully committed to attending all class sessions for the entire class period. Late arrivals and early departures are extremely disruptive to class and are an abuse of common courtesy. If you miss a session please contact one of your team members to make sure you do not miss any information. To make it possible for me to accurately keep track of your contribution, I am going to ask that you select a seat and that, after our second meeting, you always sit in the same place. It is my expectation that you will always be prepared to participate in class discussions and that you will want to do so. Class contribution is critical for making this class a productive and enjoyable experience. I can t stress the importance of class contribution enough. When we begin discussion of readings, cases, or exercises, I may cold call members of the class. You can earn a good participation grade if you arrive on time for every class and stay for the entire session, clearly demonstrate that you are prepared every time you are called on, and make several substantive, high quality comments during each class discussion. During discussions I will try my level best to distribute airtime evenly, but if you feel that you have an important comment to make and haven t been given a chance, please stop the class and make your comment. GRADES Your grades will be based on the following components: Participation 10 % Discussion Questions 10 % Individual Application Assignment 10 % Team Case Analysis 15 % Team Project Presentation 15 % Midterm Exam 20 % Final Exam 20 % Grading Percentage Breakdown: A % A % B % B 84 86% B % C %

4 Important notes on grading: C 74 76% C % D 60 69% F Below 60% I will not be using Canvas to keep track of grades! I will strive to be as transparent about your grade as possible. If you need guidance on your grades in the class, please take advantage of my office hours and come meet with me. I will be grading on a curve. If you ask me this question at any point I will refer you to the syllabus. University Policies Per University Policy S16-9, university-wide policy information relevant to all courses, such as academic integrity, accommodations, etc. will be available on Office of Graduate and Undergraduate Programs Syllabus Information web page at SJSU Writing Center: The SJSU Writing Center is located in Clark Hall, Suite 126. All Writing Specialists have gone through a rigorous hiring process, and they are well trained to assist all students at all levels within all disciplines to become better writers. In addition to one-on-one tutoring services, the Writing Center also offers workshops every semester on a variety of writing topics. To make an appointment or to refer to the numerous online resources offered through the Writing Center, visit the Writing Center website at LCOB Classroom Protocol To ensure that every student, current and future, who takes courses in the Boccardo Business Center has the opportunity to experience an environment that is safe, attractive, and otherwise conducive to learning, the Lucas College of Business at San José State has established the following policies: Eating: Eating and drinking (except water) are prohibited in the Boccardo Business Center. Students with food will be asked to leave the building. Students who disrupt the course by eating and do not leave the building will be referred to the Judicial Affairs Officer of the University. Mobile Devices: Students will turn their mobile devices off or put them on vibrate mode while in class. They will not access them when class is in session. Students who wish to use their mobile devices in class for texting, social media, and other non- class related activities should not enroll in this class. Students who disrupt the course and do not stop when requested by the instructor will 1) be asked to leave the day s class, 2) and if it continues, be referred to the Judicial Affairs Officer of the University. Computer Use: In the classroom, you are allowed to use your laptop/ipad for activities such as taking notes on the lecture underway, following the lecture on PowerPoint slides that are posted, and finding

5 Web sites discussed during the lecture. You may not, however, use your laptop during our case discussions or during other interactive exercises! Students who use their computers for other activities or who abuse the equipment in any way, at a minimum, will no longer be allowed to use them in class, and, at a maximum, will be referred to the Judicial Affairs Officer of the University for disrupting the course. (Such referral can lead to suspension from the University.) Students are urged to report to their instructor computer use that they regard as inappropriate (i.e., used for activities that are not class related). Academic Honesty: Faculty will make every reasonable effort to foster honest academic conduct in their courses. They will secure examinations and their answers so that students cannot have prior access to them and proctor examinations to prevent students from copying or exchanging information. They will be on the alert for plagiarism. Students who are caught cheating will be reported to the Judicial Affairs Officer of the University, as prescribed by Academic Senate Policy S Lucas College and Graduate School of Business Mission: We are the institution of opportunity in Silicon Valley, educating future leaders through experiential learning and character development in a global business community and by conducting research that contributes to business theory, practice and education. College of Business Program Goals: (Not all program learning goals are covered in every course) 1. Business Knowledge Understand basic business principles and demonstrate discipline-specific competencies as applied to local and global environments. 2. Communication Communicate ideas clearly, logically, and persuasively in oral and written format, using technology appropriately. 3. Ethical Awareness Recognize, analyze, and articulate solutions to ethical issues that arise in business. 4. Leadership, Teams and Diversity Comprehend the challenges and opportunities of leading and working in diverse teams and environments. 5. Critical Thinking Comprehend, analyze, and critically evaluate complex and unstructured qualitative and quantitative business problems, using appropriate tools and technology. 6. Innovation Recognize, analyze, and articulate strategies for promoting creativity and innovation.

6 Course Schedule Day Topic Exams/Assignments 8/29 Intro Overview of HRM Ch 1: The New HR DUE: About YOU Card 9/5 Strategic HRM Ch 2: Strategy-Driven HR Case: Netflix 9/12 Employment Law & Diversity Ch 3: The Legal Environment Case: The Google Manifesto 9/19 Matching Employees/Job Design Ch 4: Matching Employees and Jobs Case: NUMMI DUE: Team Project Topic 9/26 Recruiting Ch 5: Recruiting Job Candidates Case: Zappos 10/3 Employee Selection Ch 6: Selecting New Employees Case: Goldman Sachs DUE: Individual Application Assignment 10/10 Training, Learning, Development Midterm Exam Review Ch 7: Training, Learning, & Development Case: Walmart 10/17 Midterm Exam Covers Chapters 1-7 & Cases 10/24 Appraising & Improving Performance Ch 8: Performance Management & Appraisal Case: Amazon 10/31 Labor Relations Ch 9: Employee Rights & Labor Relations Case: Nissan 11/7 Compensation Ch 10: Compensation Management Case: SAS 11/14 Benefits Ch 11: Employee Incentives & Benefits DUE: Southwest Airlines Case Analysis 11/21 Workplace Safety; Ch 12: Workplace Safety & Health Case: Apple & Foxconn 11/28 Ethics & Corporate Social Responsibility; Final Exam Review Ch 13: Organizational Ethics Case: Volkswagen 12/5 Team Presentations DUE: Team Project Presentation 12/19 Final Exam 5:15-7:30 Covers Chapters 8-14 & Cases