THE PRINCE S TRUST JOB DESCRIPTION

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1 JOB TITLE: LOCATION: Volunteer and Secondments Executive Wales (Cardiff Office) INTRODUCTION TO THE PRINCE S TRUST Youth charity The Prince s Trust helps disadvantaged young people to get their lives on track. It supports 11 to 30 year-olds who are unemployed and those struggling at school and at risk of exclusion. Many of the young people helped by The Trust are in or leaving care, facing issues such as homelessness or mental health problems, or they have been in trouble with the law. The Trust s programmes give vulnerable young people the practical and financial support needed to stabilise their lives, helping develop self-esteem and skills for work. Three in four young people supported by The Prince s Trust move into work, education or training. The Prince of Wales s charity has helped 825,000 young people since 1976 and supports over 100 more each day. Our Vision: Every young person should have the chance to succeed. Our Values: Approachable we are open minded and value diversity Non-judgemental we focus on the potential not the past Inspiring we lead by example Empowering we enable positive change Passionate we are absolutely committed to supporting young people CONTEXT OF THE ROLE: In the UK, currently there are more than 950,000 young people aged who are not in education, employment or training (NEETs). The Trust works with around 55,000 young people across the UK. We support young people through teams of staff, volunteers and delivery partners in three English regions and offices in Scotland, Wales and Northern Ireland. Each of the regions and countries has a Director and in the countries they are supported by Country Advisory Councils, which are made up of non-executive volunteers. RESPONSIBLE TO: Volunteer and Secondments Manager RESPONSIBLE FOR: N/A KEY CONTACTS: Regional/Country Management Team Volunteer and Secondments Manager Fundraising teams

2 Central Operations Team Hub Health and Safety Manager BUDGET: N/A DETAILED RESPONSIBILITIES: 1. Work with colleagues across all programmes and functions to identify The Trust s need for volunteer and secondment support 2. Recruit, train, support and manage the budgeted number of volunteers to support the needs of The Trust in the region/country and in line with the stages and processes outlined in the Volunteer Toolkit, the minimum quality standards and any additional contractual obligations 3. Ensure all volunteers and secondees are CRB (or equivalent) checked in line with The Trust s Recruiting Safely Policy 4. Promote The Trust s volunteering opportunities locally, both indirectly with volunteering organisations and directly to potential volunteers and follow recruitment guidelines to ensure volunteers reflect diversity in experiences, background, and particularly from under-represented BME groups; 5. Maintain regular contact with volunteers through refresher training, e-communications, reviews and network meetings. 6. Review each volunteer s support to The Trust on an annual basis, providing opportunity for them to carry out other roles at The Trust if appropriate. 7. Review and manage volunteer utilisation to ensure volunteers are active and fully engaged. 8. Maintain positive relationships with Delivery Partners, colleagues and volunteers to ensure young people are smoothly transitioned through the programmes and to find suitable progression opportunities. 9. Organise recognition events for volunteers and at the end of each six month period for Young Ambassadors. 10. Supervise a team of volunteer co-ordinators who support delivery.

3 11. Respond positively and promptly to any support issue that arises including queries and requests for assistance or information from young people and volunteers. 12. Support the implementation of multiple external funding contracts or initiatives (local and national) to ensure requirements and outputs are achieved

4 PERSON SPECIFICATION Criteria Essential Desirable Skills and Knowledge: An understanding of the issues that may arise whilst working with volunteers and secondees Knowledge of volunteering agencies. and managing their expectations Knowledge of processes for The ability to work effectively with volunteers monitoring and evaluation and/or secondees supporting young people from our target groups Knowledge of Health and Safety practices and processes A strong understanding of the challenges young people within The Trust s target groups face Knowledge of how to monitor and manage budgets, operating Coaching and people development skills within agreed limits Excellent planning and organisational skills and the ability to manage multiple priorities Excellent interpersonal, written and verbal communication skills, including the ability to work with a wide range of external and internal customers The ability to work both independently and as part of a team The ability to work on own initiative to find creative solutions to problems A strong awareness and understanding of equal opportunities and the ability to translate these into effective action Experience: Experience of working directly with young people from The Trust s target groups, in particular care leavers, within a voluntary or statutory organisation. Experience of managing relationships with external organisations Experience of networking with other agencies Experience of using , internet, wordprocessing and spreadsheet packages, accurately and with good attention to detail Experience of recruiting and managing volunteers and/or secondees Experience of working within a target driven environment Experience of delivering training Experience of managing a mentoring project Behavioural Indicators Delivering Results Delivers great outcomes through our vision and strategy, effectively planning and meeting targets. Makes effective, data-driven decisions. Leading by Example Is an inspiring role model for others, building trust Flexibility to work some evenings and weekends as required Ability to travel across the region Ability to attend meetings/courses throughout the region with occasional

5 Criteria Essential Desirable and living our Values; Always keeps young overnight stays people at the centre of what we do. Continuous Improvement Consistently seeks to improve how we do things to achieve better outcomes for young people. Embraces change and innovation. Effective Communication Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them. One Team Works with others as one team, actively collaborating to achieve a shared vision. Builds relationships across The Trust, sharing information and expertise. Satisfactory CRB check (where appropriate) The Prince s Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory [enhanced] DBS check EMPLOYMENT DETAILS Salary band/grade Band 5 20,300-27,000 per annum Starting salary 20,300-21,430 per annum