Managing Up, Down and Across for Better Results

Transcription

1 Managing Up, Down and Across for Better Results Page 1 of 9

2 Why Attend New managers and supervisors face many challenges when they assume their new roles. As a function, management is evolving with changing times, and this means guidance and skill updates are regularly needed. Today s managers and supervisors are regularly challenged on many fronts, upward, downward and across, particularly when it comes to business relationships, complexities and expectations. Statistically speaking, many find the transition to be rocky and fraught with disappointments. This course gives new managers and supervisors a great foundation to succeed in their new roles and deliver the desired performance and results they themselves expected when they said yes to the new post. Course Methodology This course uses business cases extensively through which participants will role-play real-life business situations. The majority of cases will provide recommended approaches where applicable. Self-assessments are another important aspect of understanding one s personal stance toward things. This can provide participants with the opportunity to develop action plans towards desired behaviors. Throughout the course, participants will also get the opportunity to understand the importance of influencing and managing conflicts and coming out with positive outcomes. Course Objectives By the end of the course, participants will be able to: Acquire a better understanding of themselves (strengths, weaknesses and attitude) Build healthy working relationships with their direct managers Manage and develop their direct employees more effectively Develop professional relationships with their peers and influence them the right way Understand culture and become a positive influencer within the organization Target Audience This course serves new managers and supervisors from all industries, especially those who are keen to get a solid start in management. It is also suitable for those who have made their managerial debut, but have not come to grips yet with their new managerial role, and would therefore, like to fine-tune their performance and management mindset. Target Competencies Self-management Goal setting Influencing Task assignment and management Managing conflict Communicating Motivating Dealing with different organizational levels Course Outline Managing yourself - Understanding your new role Creating self-awareness Understanding your new job What are your strengths and weaknesses How do I measure my performance Goal-oriented performance How do I measure my contributions Adding value Staying motivated, staying focused Balancing internal and external motivators Managing up Working with your manager Page 2 of 9

3 A review of the boss-subordinate relationship Understanding your manager Deciphering your boss s management style What your manager expects from you Developing and managing the relationship The relationship checklist Dos and Don ts when managing up Managing down Working with your employee The selection process Your role in the talent search cycle Knowing your staff Setting expectations Motivating for great performance An insight into employee recognition Development and retention the unmistakable message of a people s manager From individuals contributors to outstanding team players the leap to exceptional results Managing across Working with your peers Knowing your peers Identifying centers of powers and influence The need to influence and persuade The importance of making allies Being an effective member of your manager s team The all season player Communicate, cooperate and collaborate Dealing with disagreements Managing across departments and divisions Managing within Working with your culture and organization Understanding your company s culture Dealing with workplace politics Connecting and strengthening your network Focusing on the good of the company When to share information and when to hold back Bringing out the best in you The personal action plan Page 3 of 9

4 Location & Date Aug, 2019 To be assigned : US$ (including coffee breaks and a buffet lunch daily) Per participant Per participant VAT as applicable UAE Tax Registration Number Page 4 of 9

5 2-6 Dec, Dec, 2018 Certified Team Leader 2-6 Dec, Dec, 2018 Good to Great Management: The Road Ahead 9-13 Dec, 2018 The Leadership Challenge Workshop 9-13 Dec, Dec, Dec, 2018 Leading with Agility and Resilience Dec, 2018 ILM Endorsed Managerial Decision Making and Problem Solving Dec, Dec, 2018 The Leadership Program for GCC Executives 30 Dec - 3 Jan, Dec - 3 Jan, 2019 The Power of Leaders Jan, Jan, Feb, 2019 ILM Endorsed Coaching Skills for Optimal Performance 3-7 Feb, 2019 ILM Endorsed Middle Management Skills 3-7 Feb, 2019 The Leadership Challenge Workshop Feb, 2019 Management Skills and Techniques for Engineers Feb, Feb, 2019 The Power of Leaders Feb, Feb, 2019 ILM Endorsed Leading and Managing Change 3-7 Mar, Mar, 2019 Results Based Leadership Mar, 2019 Supervisory Skills Mar, 2019 Transformational Change and Strategic Leadership Page 5 of 9

6 24-28 Mar, 2019 Certificate in Leading Innovation and Organizational Transformation Mar, 2019 Certified Team Leader Mar, 2019 ILM Endorsed Managerial Decision Making and Problem Solving 31 Mar - 4 Apr, Apr, Apr, 2019 ILM Endorsed Leading and Managing Change Riyadh 7-11 Apr, 2019 Organizational Leadership Apr, 2019 Adaptive Leadership: Tools and Tactics Apr, 2019 ILM Endorsed Middle Management Skills Apr, 2019 The Leadership Program for GCC Executives Apr, 2019 Good to Great Management: The Road Ahead Apr, 2019 Cairo 28 Apr - 2 May, Apr - 2 May, 2019 Empowering the Workplace for Greater Impact 28 Apr - 2 May, 2019 Cairo 9-13 Jun, Jun, 2019 Adaptive Leadership Skills Beirut US$ Jun, Jun, 2019 The Leadership Challenge Workshop Jun, 2019 Certified Team Leader 30 Jun - 4 Jul, Jun - 4 Jul, 2019 Results Based Leadership 30 Jun - 4 Jul, 2019 Supervisory Skills 7-11 Jul, 2019 Management Skills and Techniques for Engineers 7-11 Jul, 2019 Organizational Leadership Kuala Lumpur Jul, Jul, 2019 Leading with Agility and Resilience Jul, 2019 Vienna Page 6 of 9

7 21-25 Jul, 2019 Transformational Change and Strategic Leadership 28 Jul - 1 Aug, 2019 ILM Endorsed Middle Management Skills Kuala Lumpur 4-8 Aug, 2019 Vienna 4-8 Aug, Aug, 2019 ILM Endorsed Managerial Decision Making and Problem Solving Aug, 2019 The Power of Leaders Aug, Sep, 2019 Adaptive Leadership: Tools and Tactics 1-5 Sep, 2019 The Leadership Challenge Continues 8-12 Sep, Sep, 2019 Riyadh Sep, 2019 Riyadh Sep, Sep - 3 Oct, 2019 Organizational Leadership 6-10 Oct, 2019 Certificate in Leading Innovation and Organizational Transformation 6-10 Oct, 2019 Supervisory Skills Oct, 2019 Management Skills and Techniques for Engineers Oct, 2019 Results Based Leadership Oct, 2019 Certified Team Leader Oct, 2019 Empowering the Workplace for Greater Impact Oct, Oct, 2019 Good to Great Management: The Road Ahead 3-7 Nov, 2019 ILM Endorsed Leading and Managing Change 3-7 Nov, Nov, 2019 Adaptive Leadership: Tools and Tactics Nov, Nov, Nov, 2019 The Power of Leaders Page 7 of 9

8 24-28 Nov, 2019 ILM Endorsed Coaching Skills for Optimal Performance Nov, Nov, 2019 ILM Endorsed Managerial Decision Making and Problem Solving 8-12 Dec, 2019 Organizational Leadership 8-12 Dec, Dec, 2019 ILM Endorsed Middle Management Skills Dec, 2019 The Leadership Challenge Workshop Dec, Dec, Dec, Dec - 2 Jan, 2020 Page 8 of 9

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