VACANCY. Cleveland Fire Brigade is looking for a motivated and enthusiastic leader to take on the role of Commissioned Services Manager.

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1 VACANCY Job Title: Hours: Commissioned Services Manager 37 hours per week Salary: 35,662-38,405 (starting salary 35,662) Location: Queens Meadow Complex, Hartlepool Cleveland Fire Brigade is looking for a motivated and enthusiastic leader to take on the role of Commissioned Services Manager. Responsible for researching and developing new and existing commissioned services, the post holder will work with a range of external stakeholders whilst managing a delivery team to improve community engagement and safety across the Cleveland area. The successful candidate must have experience of engaging commissioners and successfully bidding for, designing and leading the delivery of commissioned services. A knowledge of health and wellbeing issues within local communities and experience of managing teams are essential. This is a self funded post and continuation of the role will rely on the team s ability to generate income each year to support its provision. To download an application form and information pack visit alternatively you can recruitment@clevelandfire.gov.uk or contact the Human Resources Department on Closing Date: 7 th October 2015 Assessment/Interview: 21 st October 2015 Applicants who have not been contacted by 18 th November 2015 should assume they have been unsuccessful. Visit for more vacancies within this organisation

2 Personal Role Profile Role Title: Commissioned Services Manager Reporting To: Head of Fire Prevention Location: Queens Meadow Complex Role/Grade: Band H Purpose of Role: To research and develop new and existing Commissioned Services to support the delivery of the Brigade s Prevention Strategy. To support the commissioning process associated with the Brigade s Community Engagement Initiatives, through partnership working with external stakeholders The post holder will have management responsibility for the Youth Engagement Team, and is required to improve Community Engagement and safety across the Cleveland area Key Responsibilities 1. Research and develop new and existing Commissioned Services to support the delivery of the Brigade s Prevention Strategy. 2. Assist with the drafting and implementation of the Brigade s Prevention Strategy, and the Children and Young Person s Strategy 3. Line Manage the Youth Engagement Manager and Stay Safe and Warm Coordinator in accordance with Brigade Policies and Procedures 4. Collaborate with internal and external stakeholders to support the development and delivery of new and existing Commissioned Services 5. Explore opportunities for the procurement of Commissioned Services with external stakeholders, and contribute to the procurement process, in order to secure commissioned services aligned to Corporate Goals, to a minimum value of 200,000 per annum 6. Support the evaluation of Commissioned Services, and report findings to relevant parties, both internally and externally 7. Monitor, audit and review the effectiveness of Commissioned Services and the performance of delivery staff, and report on this to the Head of Fire Prevention and relevant stakeholders 8. Support the Head of Fire Prevention to monitor budgets, including income generation levels, associated with Commissioned Services 9. Collaborate with the Prevention Department Management Team, to ensure a comprehensive understanding of, and contribution to the full range of activities undertaken by the Prevention Department 10. Support the development and procurement of resources associated with Commissioned Services, within budgetary constraints 11. Support the selection and development of staff to support the delivery of Commissioned Services 12. Your post requires that you wear uniform in accordance with the Dress & Appearance Policy and Procedure 13. Take part in Personal Development Reviews and complete Personal Development Records in accordance with Brigade procedure 14. Maintain relevant skills and knowledge aligned to key responsibilities and National Occupational Standards to determine continued maintenance of competence in role 15. Support and promote equality and diversity, respect and dignity for all staff and members of our local communities in line with Brigade policy 16. Carry out all duties as detailed in the Brigade s Health & Safety Policy

3 Role Map of National Occupational Standards Nos Modules Lead, Monitor and Support people to resolve operational incidents Implement and manage change in organisational activities Plan and implement activities to meet service delivery needs Manage the effective use of resources Select personnel for employment Manage the performance of teams and individuals to achieve objectives Develop teams to enhance work based performance Manage yourself to achieve work objectives Exchange information to ensure effective service delivery Provide information to support decision making The following modules are associated with this role:- EFSM2 EFSM9 EFSM10 EFSM12 EFSM13 EFSM14 EFSM15 EFSM16 EFSM20 EFSM21 001, , , , 034, , 044, , 053, 062, 071, 072, 076, 078, 082, Personal Qualities and Attributes (PQAs) Commitment to Diversity and Integrity Promotes and manages diversity and demonstrates a fair and ethical approach in all situations Openness to Change Proactively supports change, seeking opportunities to promote improved organisational effectiveness Confidence and Resilience Consistently projects and promotes a confident, controlled and focused attitude in highly challenging situations Working with others Leads, involves and motivates others both within the Fire & Rescue Service and in the community Effective communication Communicates effectively, both orally and in writing Commitment to Development Committed and able to develop self, individuals and teams to improve organisational effectiveness Problem Solving Understands and applies relevant information to make appropriate decisions which reflect key priorities and requirements Situational Awareness Maintains an active awareness of the environment to promote safe and effective working Commitment to Excellence Leads groups to achieve excellence by the establishment, maintenance and management of performance requirements Planning and implementing Creates and implements effective plans to deliver a range of organisational objectives Political/Organisational Awareness Recognises the potential/political impact and implications of actions from a strategic perspective Signatures Approved by: Line Manager Agreed by: Post Holder Authorised by Head of L&D Date: Date: Date:

4 CLEVELAND FIRE BRIGADE Qualifications/ Attainments Experience and Knowledge Skills and Competence PERSONAL SPECIFICATION COMMISSIONED SERVICES MANAGER Essential How Measured Desirable How Measured Professional qualifications in a related discipline of health and wellbeing/community engagement. Evidence of learning in management and leadership (short courses/training etc). Knowledge of health and wellbeing issues within local communities, and associated funding streams and bidding processes Experience of managing and leading teams. Experience of developing and maintaining effective working relationships with partner agencies Knowledge of domestic fire safety and initiatives to reduce risk to vulnerable members of the community Experience of engaging with Commissioners and successfully bidding for, designing and leading the delivery of Commissioned Services A persuasive and expert communicator adept at engaging with Commissioners, and internal and external stakeholders A talented leader used to working in pressurised environments and achieving organisational goals. Certificates; Certificates; Assessment, Assessment, Interview, References; Education to degree level. Certificates; Experience of budget management Experience of public speaking or community engagement.

5 Personal Qualities Able to analyse, evaluate and present performance management information Ability to identify funding opportunities and construct bids for funding and commissioned services A highly motivated and enthusiastic leader with the ability to inspire others and use expertise and integrity to build relationships with all of the partners critical to the Brigade s success. Assessment, Interview, References; Assessment, Other Requirements Able to represent the Brigade at all times professionally. Commitment to Equality and Diversity Commitment to Health and Safety

6 CLEVELAND FIRE BRIGADE COMMISSIONED SERVICES MANAGER NATIONAL JOINT COUNCIL FOR LOCAL GOVERNMENT SERVICES CONDITIONS OF SERVICE Role/Grade: Grade H ( 35,662-38,405) Payment of Salary: Direct to Bank or Building Society on the 15 th day of each month Annual Leave: 26 days rising to 31 after 5 years continuous service Hours of Work: 37 hours each week (an annualised hours working scheme is in operation) Pension Arrangements: Career Average Local Government Pension Scheme (Optional) Car User Status: A pool car will be made available for business use as necessary. Uniform: A full uniform will be provided Applicants will be required to obtain a satisfactory Enhanced DBS check.