What happened? Why did it happen? What can be done to help prevent a similar type claim from occurring again?

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1 RISK CONTROL CLASSES Accident Investigation for Supervisors 90 Minutes Overview: Presentation to supervisory personnel on how to properly investigate an accident within their organization. Information to be presented includes: What happened? Why did it happen? What can be done to help prevent a similar type claim from occurring again? After completion of this presentation, the supervisor should be able to look at a loss whether WC, GL, Auto, or property and review the facts by asking the following questions: What happened? Why did it happen? What can be done in the future to help prevent a similar type of loss from occurring again? Participant Profile: Those attending this class should be supervisory personnel only: Who are aware of the loss; Who are able to determine what happened; and, Whether the loss was due to an unsafe act or an unsafe condition -- or a combination of the two. Most importantly, the supervisor should be able to come up with corrective action so this type of loss does not occur again. Assessing the Work Site 1 hour Overview: Public entity/employee commitment to safety Employee Safety Training and Safety Committee Meetings Employee involvement and commitment to safety process Employee adherence to safety program rules and regulations -- 25% workers compensation claims reduction Page 1 of 20

2 Reporting city-wide hazards and unsafe conditions/inspection process Assessing job-site prior to work to ensure that all related safety protocol is in place, etc. Proper types of PPE, chaps, eye wear, equipment, parameter of job site, traffic controls, etc. Financial impact of claims to insurance premiums City-wide liability concerns and responsibility to take due care Employee training regarding MSDS To ensure management and employees move forward in a proactive manner to implement and enact a successful safety program Encourage ongoing employee safety training Implement a proactive safety culture through employee safety training Participant Profile: All public entity employees. Behavior Based Safety 1 Hour Overview: The program reviews the differences between an unsafe condition and an unsafe act in a way for supervisory personnel to understand the behavior factors, which result in an employee s failure to follow prescribed safety procedures. Using the information presented, supervisory personnel can better motivate employees to make safe choices. Understand the motivation behind an unsafe act; Understand the different types of personalities and how to adjust supervisory methods to match the employee type; and Understand how to affect an employee s behavior to make safe choices. Participant Profile: Managers, Supervisors and Foremen. Bloodborne Pathogens 1 Hour Overview: A review of the occupational exposures experienced by Public Entity employees from Hepatitis and HIV, along with protective measures, which should be used for exposure situations. Page 2 of 20

3 Understand the different types of Bloodborne Pathogens; Understand their routes of infection; and Understand preventative measures that need to be used when confronting possible exposure situations. Participant Profile: Any Public Entity employee. Bucket Truck/Aerial Lift Procedures 4 Hours Overview: The course provides an overview of the safety procedures that should be employed when working with bucket trucks/aerial lifts including common hazards associated with their operation. The course includes a review of the pertinent OSHA Standards, Pre-Job inspection/preparation procedures, Maintenance of Traffic for sites using this equipment, utility protection, required personal protection equipment and basic rescue procedures. NOTE: This is a classroom only course reviewing SAFETY procedures. It does not review actual operation of bucket trucks or aerial lifts. Participants will obtain knowledge on working safely with and around bucket trucks/aerial lifts along with recognizing and controlling the associated hazards. Participant Profile: Management designing Safety Procedures for Bucket Trucks/Aerial Lifts, Supervision overseeing Bucket truck/aerial Lift operations, any employee who operates or works in the vicinity of a Bucket Truck/Aerial Lift. Coaching the Experienced Driver 2-1/2 hours maximum Overview: The class is designed for drivers who are experienced driving in today s traffic environment. Regardless of where one lives, one will be able to relate to many of the traffic situations presented in the class. Help improve the ability of a driver to observe and respond safely to potential collision-producing situations. By watching the video and participating in the exercises in the Response Book, one will be able to reduce the chances of becoming involved in a collision. Participant Profile: All licensed drivers working for a given government entity. Page 3 of 20

4 Confined Space 1 hour Overview: A classroom review of the Confined Space Standard including definitions of confined space and the responsibilities of affected parties. NOTE: This is a classroom instruction only; the program does not involve actual confined space entry or rescue. Learning objectives: Understanding the differences between a confined space and a permit required confined space; Procedures for completing a Confined Space Permit; and Pre-planning for rescue procedures Participant profile: Public Works, Maintenance, Sanitary, Water and Sewer employees. CPR/First Aid/AED 7 hours CPR/First Aid/AED 6 hours CPR/First Aid 4 hours CPR 1 hour AED Overview: This class equips the individual to perform the basic CPR/First Aid/AED functions. Participants will receive their CPR/AED one year certification and/or First Aid two-year certification. Learning Objectives Hands on CPR training with manikin and first aid training scenarios handling splints, wounds, heat related illnesses, allergic reaction, asthma, etc.; and Participants will also be able to properly use an AED (training model) when necessary upon a cardiac arrest. Note: This class may be conducted as a whole or split up into three sections (CPR/First Aid/AED). Participant Profile: Participants must be 18 years of age or older. This class is available in English and Spanish. DDC-4/Defensive Driving Course Page 4 of 20

5 English and Spanish 4 Hours Overview: Tools, tips, and techniques are provided to offer positive choices with regard to driving decisions. Motivation is provided to drivers so they can embrace personal change in driving behaviors and attitudes. Three driving related factors are covered: (1) the driver, (2) the conditions and (3) the vehicles. Knowledge and safety driving techniques are provided to prevent collisions and violations. Responsible behaviors are indicated throughout the course. Providing participants with knowledge and techniques to avoid collisions; and Providing influence and challenge to each participant to change their behind-thewheel behaviors and attitudes so they will choose to drive safely, responsibly and lawfully. Participant Profile: Any public entity employee, with a valid driver s license. This class is available in English and Spanish. EAP/Drug Free Workplace 1 Hour, 30 Minutes Overview: To send a clear message that alcohol and drug use in the workplace is prohibited. This course also encourages employees who have problems with alcohol and other drugs to voluntarily seek help. To protect the health and safety of all employees, customers and the public; To safeguard the employer s assets from theft and destruction; To maintain product quality and company integrity and reputation; and To comply with the Drug-Free Workplace Act of 1988 or any other applicable laws. Participant Profile: All public entity employees. Ergonomics EMS 1 Hour Page 5 of 20

6 Overview: Geared for Emergency Medical Responders, the program educates the participants on the physiology of the low back when performing material handling maneuvers as well as practical solutions for every day ergonomic situations experienced by EMS personnel. Understand the physiology of the low back in relation to lifting practices; Review of common material handling practices inherent with EMS operations, (treatment, carrying equipment, stretchers, chairs, riding in vehicles) and methods to reduce the exposure to low back injury. Participant Profile: EMS personnel and supervisors. Ergonomics Office 1 Hour Overview: The program reviews the types of repetitive motion injuries possible with office operations along with practical solutions that the office employee can use to reduce their exposure. Understanding of common repetitive motion injuries and their possible cause; Effective and practical workstation design; and Methods to reduce repetitive motion stresses to the wrists, neck, shoulders and back. Participant Profile: Anyone who works in an office or is on the computer. Ergonomics for Public Works Employees 1 Hour Overview: With overexertion and strain-related injuries representing both the frequency and severity problem, this program educates employees on the physical limitations of manual material handling, as well as practical solutions to material handling situations. Learning objectives: Understanding the physiology of the human body in relation to material handling; Practical solutions to material handling problems; and Preventative measures for ergonomic exposures. Participant profile: Public Works, Parks and Recreation, Maintenance, Sanitary, Water and Sewer employees. Page 6 of 20

7 Flagging Operations 2 Hours Overview: This course will cover the proper Flagger methods for work zone safety. Since flaggers are responsible for the safety of work crews and the general public and interact directly with motorists and pedestrians, it is important that only qualified personnel be selected. Note: This course does not in any way qualify one to perform any other function of an MOT other that Flagger Control. Flagger Preparation; Flagger Stations; Flagger operations; and Flagger Training (hands on). Participant Profile: This course is for those who can meet the basic requirements and physical demands of the Flagger position. Forklift Training Includes 2 Hours classroom; 30 Minutes Practical Training, if forklift is available. Overview: Forklift basics (from inspecting a forklift to parking a forklift, turning radius, center of gravity, and the stability triangle). This course will ensure that participants will have met all the requirements to safely operate a forklift according to the OSHA Standard. Licensing, performance evaluations, and refresher training are also addressed. Learning Objectives To be considered competent to operate a forklift. Participant Profile: Under OSHA (I), anyone operating a forklift must have a up-to-date Forklift Training Card. This class is available in English and Spanish. Hand & Power Tool Safety 30 min. Page 7 of 20

8 Overview: Basic safety procedures and safeguards associated with hand and portable power tools. What are the hazards of hand tools; What are the hazards of power tools; Guards; PPE; Ergonomics; and Maintenance. Participants Profile: All workers using hand and power tools. Handling Glass 30 Minutes Overview: A review of the practices for handling glass (broken windows, bottles, etc.) during clean up operations as well as during replacement of glass fixtures. Understanding the hazards of glass beyond just cuts including possible bloodborne pathogens; Proper handling of the glass, when gloves should and should not be used; Proper disposal methods; and Personal protection equipment which should be used. Participant Profile: DPW, Maintenance, Custodial, anyone coming in contact with glass. Hazard Communication 30 min. Overview: The standard is based on a simple concept, that employees have both a need and a right to know the hazards and identities of the chemicals they are exposed to in the workplace. They also need to know what protective measures can be taken. Becoming familiar with the rule; Identifying responsible staff; Page 8 of 20

9 Identifying hazardous chemicals in the workplace; Preparing and implementing the program; Labels & Warnings; MSDS; and Training. Participant Profile: All workers. Hearing Conservation 1 Hour Overview: An overview of the Hearing Conservation Standard along with an explanation of how employees can damage their hearing on the job and at home. The presentation also discusses engineering, administrative and personal protection processes that can be used to reduce the employee s exposure to noise. Understanding how we hear and how loud noises can be detrimental to hearing; The physiology of hearing loss; An example of tinnitus and its impact on quality of life; How to incorporate engineering and administrative measures for controlling noise generation; Examples of noise levels for common employment tasks; Selection and verification of proper personal hearing protection devices; and How to use hearing PPE. Participant Profile: Any employee subject to high noise levels. Heat Stress 45 Minutes Overview: Designed to educate the employee on the stresses applied to their body as a result of working in high temperature/ high humidity situations, along with the protective and preventative measures, which should be used during this exposure period. The physical effects of high temperatures and high humidity; How to recognize heat stress-related ailments in the employee and their coworkers; Treatment procedures of heat overexposure situations; The importance of proper hydration; and Page 9 of 20

10 Other biological and health factors that can contribute to heat stress. Participant Profile: Any employee who works outside during high temperature seasons. Hidden Costs of Accidents 45 Minutes Overview: Accidents result in hidden costs that sometimes the employer does not realize. This program reviews the Hidden Costs that must be absorbed by the employer that can have detrimental effects on the Public Entity s budget. Understand the difference between Direct Costs and Indirect Costs; How Indirect Costs can have a negative impact on a public entity s budget; and Methods to reduce Indirect Costs effects. Participant Profile: Management, Department Heads; Supervisory Personnel. Hostile Workplace 2 Hours Overview: The program reviews the various situations that could involve a hostile work environment from unwanted attention to physical violence and what management must do to address these situations. A review of the different forms of Hostile Work Environments; Management s responsibilities; The importance of communication; Pre-Planning for violent situations; Having a Hostile Workplace Program; Educational programs for employees; Reviewing visitor procedures to protect employees; and Communication with local Police. Participant Profile: Management, Department Heads, Supervisory Employees. Hot Work Permit 45 Minutes Page 10 of 20

11 Overview: A review of the procedures to be applied during hot work activities involving welding, the use of heat guns and other equipment producing heat levels sufficient to cause a fire or employee burns. Recognizing the various forms of Hot Work activities or tasks; Procedures for completing a Hot Work Permit, a check list of pre-activity procedures that should be followed before any hot work activity; Fire prevention methods to use when performing Hot Work; and Employee protection methods for Hot Work activities. Participation Profile: Any employee engaged in welding or similar Hot Work activities. Hurricane Preparation and Recovery 1 Hour 30 Minutes Overview: A review of the safety methods to employ before, during and after a weather-related emergency. The program is a basic outline on the types of potential weather-related situations, their hazards, pre-planning for employee safety and safety methods to use during clean up following the event. A review of the different types of weather related exposures, (wind, flood, storm surge); Individual planning for the employee working in the field; A review of the hazards during the event; A review of the hazards following an event; and Safety practices to employ during clean up operations. Participant Profile: DPW, Water, Sewer, Recreation. Ladder Safety 1-2 Hours Overview: To identify hazards and potential hazards related to ladder usage within municipal operations. Class will focus on safe operating procedures for all types of ladders and will address improper usage, storage, care, etc. Discuss the hazards associated with Ladders and most common accidents; Proper usage of ladders; and Page 11 of 20

12 Training and operational tips. Participant Profile: All Public Works Personnel, General Building Maintenance, Administration/Office Staff, HR and Risk Personnel. Landscaping Tool safety 45 Minutes Overview: An overview of the different types of common landscaping tools, their exposures and safe practices. Understand the hazards associated with improper use of landscaping tools; Selection and use of personal protective equipment; and Proper maintenance, use, storage of landscaping tools. Participant Profile: Any employees who work with Landscaping Tools. Lock-Out Tag-Out 45 Minutes Overview: A review of OSHA s Control of Hazardous Energy Program, including the procedures for performing a Lockout/Tagout operation for small to large equipment. When Lockout/Tagout should be incorporated; Procedures for small to large equipment; Training needed for Affected Employees and those performing the work; and Types of Lockout/Tagout devices available. Participant Profile: Any Employee performing maintenance/repairs on powered tools or equipment. MOT Intermediate 16 hours Overview: To insure every person involved with work zone traffic control understands the standards with regard to planning, designing, supervising, implementing, and maintaining work zone traffic control. Page 12 of 20

13 Explain the five areas of a work zone and the traffic control devices used in each; Understand the requirements for national and state of Florida standards for work zone traffic safety; Interpret and apply the Roadway and Traffic Design Standards (RTDS) typical applications to varying work zone situations; and Inspect the placement and/or operational function of work zone traffic control devices as defined by RTDS. Participant Profile: All work zone workers. MRSA 30 Minutes Overview: An overview of the hazards associated with contacting Methicillin- Resistant Staphylococcus Aureus as well as the protective/prevention methods. An understanding of Methicillin-Resistant Staphylococcus Aureus; How Methicillin-Resistant Staphylococcus Aureus is transmitted; and Protective and prevention methods. Participant Profile: All employees. Municipal Safety/Self-Inspections 1-2 hours Overview: To address and clarify municipal safety hazards and unsafe conditions through a proactive self-inspection program. Focus on all municipal operations/facilities to ensure that appropriate inspection items are in place. Discuss most common hazards and incidents within municipalities; Frequency of inspections; Inspection Procedures to ensure correctives measures are implemented; and Hazard Identification Process Participant Profile: Safety Committee Members, Supervisors/Department Heads from all Departments, HR and Risk Management Staff, Public Works/Utilities, Parks and Recreation. Page 13 of 20

14 OSHA 10 Hour General Industry 10 Hours Overview: This class will provide fundamental safety and health education emphasizing identifying hazards, avoiding hazards, along with controls and prevention. Required topics include: Introduction to OSHA Walking & Working Surfaces Exit Routes, Emergency Action Plans, Fire Prevention Plan & Fire Protection Electrical Flammable & Combustible Liquids Personal Protective Equipment Machine Guarding Hazard Communication Bloodborne Pathogens Ergonomics/Safety & Health Programs Participants will receive their OSHA 10 General Industry Certification. Learning objectives: Discussing the functions of OSHA and its priorities; Describing the rights and responsibilities of employers and employees; and Identifying how to control hazards in general industry. Participant Profile: All employees. This class is available in English and Spanish. OSHA 30 Hour General Industry 30 Hours Overview: This class will provide fundamental safety and health education emphasizing identifying hazards, avoiding hazards, along with controls and prevention. Required topics include: Introduction to OSHA Confined Space Entry Electrical Page 14 of 20

15 Exit Routes Fire Protection Hand and Power Tools Hazardous Communications Lock Out/Tag Out Machine Guarding Material Handling Person Protective Equipment Powered Industrial Trucks Recordkeeping Walking and Working Surfaces Flammable and Combustibles Bloodborne Pathogens Safety and Health Programs Participants will receive their OSHA 30 General Industry Certification. Learning objectives: Discussing the functions of OSHA and its priorities; and Describing the rights and responsibilities of employers and employees; and Identifying how to control hazards in general industry. Participant Profile: All employees. This class is available in English and Spanish. OSHA 10 Hour Construction 10 hours Overview: This class will provide fundamental safety and health education emphasizing identifying hazards, avoiding hazards, along with controls and prevention. Required topics include: Introduction to OSHA Electrical Fall Protection Personal Protective Equipment Material Handling Tools Hand & Power Scaffolds Cranes Excavations Stairways and Ladders Page 15 of 20

16 Participants will receive their OSHA 10 Construction Certification. Learning objectives: Discussing the functions of OSHA and its priorities; Describing the rights and responsibilities of employers and employees; and Identifying how to control hazards in construction. Participant Profile: All employees. This class is available in English and Spanish. OSHA 30 Hour Construction 30 hours Overview This class will provide fundamental safety and health education emphasizing identifying hazards, avoiding hazards, along with controls and prevention. Required topics include: Introduction to OSHA Electrical Fall Protection Walking and Working Surfaces Personal Protective Equipment Material Handling Tools Hand & Power Scaffolds Cranes Excavations Stairways and Ladders Exit Routes, Emergency Action Plans Fire Prevention Plans and Fire Protection Hazard Communications Recordkeeping Powered Industrial Vehicles Safety & Health Programs Ergonomics Bloodborne Pathogens Welding, Cutting and Brazing Machine Guarding Lockout/Tagout Permit-Required Confined Space Participants will receive their OSHA 30 Hour Construction Certification. Page 16 of 20

17 Learning objectives: Discussing the functions of OSHA and its priorities; Describing the rights and responsibilities of employers and employees; and Identifying how to control hazards in construction. Participant Profile: All employees. This class is available in English and Spanish. Parks and Recreation: Liability Hazards and Controls 1-4 hours Overview: Liability hazards exist in every park & recreation facility. Efforts must be focused on identifying the hazards of all aspects of parks and recreation facilities. This class focuses on swimming pools, community centers, playgrounds, dog parks, tennis courts and other municipal recreational facilities. You will learn how to conduct applicable inspections of the items mentioned. Learning objectives: Discuss the most severe liabilities associated with parks and recreation facilities; Identify the most common loss potential issues; Explain proper ways to inspect; Ensure appropriate items are listed on the inspection reports; and Review Consumer Product Safety Commission Playground Handbook. Participant Profile: Parks and Recreation Employees, Risk Managers, Public Works, Human Resources Personnel and Volunteers. Respiratory Procedures 1 Hour Overview: A review of the OSHA Respiratory Standard including the hazards of airborne exposures, the proper selection, use, maintenance, cleaning and storage of respirators. The program also reviews the medical and fit test requirements for effective respirator use. Understanding of the OSHA Standard for Respiratory Protection; The hazards of airborne particulates, vapors and fumes; A review of the different types of respirators; Page 17 of 20

18 Proper selection, use, maintenance, cleaning and storage of respirators; Medical testing/questionnaire; and Fit testing. Participant Profile: Any employee who needs to wear a respirator. Roofing Safety 2 Hours Overview: A review of the hazards and safe practices associated with roofing operations. The program is geared for those employees who perform small repairs or install small sections of roofing on one-story buildings, including flat or angled. Identification of the different types of hazards with roofing operations; The importance of pre-planning; Personal Protection Equipment needed; Fall Protection requirements; Material handling and clean up; Access to elevated areas; Fire Protection when using heated tools; and Heat Stress exposures and preventative measures. Participant Profile: Any employee who performs minor roof repair or installation. Safety Culture 1 Hour Overview: A safety Culture is a process by which employees intrinsically perform their work in a safe manner consistent with the employer s Safety Program. This presentation explains how to create a Safety Culture at your location. An explanation of the Safety Culture process; Utilizing Behavior-Based Safety to evolve your Safety Culture development; The importance of communication; Management s role in committing to the process; Supervision s role in the process; and How to motivate employees at all levels on the benefit from a Safety Culture. Participant Profile: Management, Supervision, Department Heads, Safety Committees. Page 18 of 20

19 Safety Teamwork 45 Minutes Overview: A motivational presentation designed to encourage employees to work together toward a common goal. Using sports analogies, the program relates how working as a team improves the overall work environment and improves safety for all employees. How teamwork on the job improves working conditions; How to put aside personal differences in order to achieve a common goal; How sincere cooperation builds effective work environments; and The supervisor s role. Participant Profile: All employees. Slips, Trips and Falls 1 Hour Overview: Municipal hazards associated with slip, trips and falls are throughout. We will focus on injury prevention methods and identify potential hazards. Definition of terms; Proper Foot wear; Other related hazards; and Corrective actions. Participant Profile: All municipal employees should be exposed to this training. Trenching and Excavation 1 Hour Overview: This course will address the requirements for working in and around trenches and excavations in a safe manner. The proper PPE, fall protection, and the roll of the supervisor/competent person will also be discussed. Page 19 of 20

20 Soil Classifications; The difference between a trench and a excavation; Slopping and benching; Atmospheres; Shoring; Barricades; What OSHA considers a spoil; Access; and Trenching by the numbers. Participant profile: Supervisors and any worker in and around open excavations. Page 20 of 20