Leadership Module. Introduction to the 360-Degree Feedback. by Prof. Dr. Waldemar Pelz.

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1 THM Business School Leadership Module Introduction to the by Prof. Dr. Waldemar Pelz Nr. 1 The Essence of Management & Leadership: Results Time Liquidity Profitability Success Potentials & Strategy Cash flow Profit S Market Position Innovativeness N P C Productivity Capital Investment KPI Hard & Soft Skills Nr. 2

2 Focus of the Leadership Module "However hard it is to devise a smart strategy, it s ten times harder to get people to execute on that strategy. And a poorly executed strategy, no matter how clever, is worthless. (P. Bregman) Leadership Skills Nr. 3 Which Leadership Skills to Learn? Influencing / Persuading Team Work Continuous improvement Scrum Agile Leadership Delegation Motivation Leadership 4.0 Initiative Conflict Management Developing others Communication orally Empowering others Emotional Intelligence Communication in writing Planning and Organizing Risk Taking Interpersonal skills Innovation Decision Making Creativity Vision and Purpose Flexibility / Adaptability Goal Setting / Accomplishment Getting Results Continual Learning Team Leadership Negotiating Understanding Others Analytical thinking Problem Solving Managing Performance Building trust Establishing Focus / Setting Direction Stress Management Strategic Thinking requirements from job advertisements & n = Top Ten & Ten Nr. 4

3 Traditional Feedback Versus Feedback Traditional Feedback (One) Superior (More) Superiors Manager Colleagues (Peers) Manager Self Assessment Employees Employees Empleyee- and Customer Satisfaction Profitability (KPI) Nr. 5 Example: Leadership Skills of X Being a role model Goals and perspectives 4,1 Support and learning 4,0 Relationships 2,9 Result Orientation 4,7 Entrepreneurship 1,5 2,0 2,5 3,0 3,5 4,0

4 Example: Leadership Skills (Feedback) Self-Image Public Image Being a role model 2,5 Goals and perspectives 4,1 4,0 Support and learning 3,5 4,0 Relationships 2,7 2,9 Result Orientation 3,9 4,7 Entrepreneurship 3,4 1,5 2,0 2,5 3,0 3,5 4,0 Self Rating Personal SWOT Analysis high Blind Spots Goal Setting Result Orientation Strengths Being a Role Model Team Skills low low Weaknesses Entrepreneurship Decision Making Hidden Strengths Delegating Relationships high Others Rating Nr. 8

5 Short-Term Personal Development Plan My major strengths Behaviors What will I do to strengthen these strengths? Date 1. Being open to criticism 2. Communicating values 3. Gaining resepct by 4. Aligning words and deeds 5. What can I change immediately with little effort? My major weaknesses Behaviors What will I do to overcome these weaknesses? Date 1. Minimize political behavior 2. Improve work atmosphere 3. Setting priorities 4. Showing courage 5. Nr. 9 Long-Term PDP: Business- and other Life Areas Competencies Which competencies are needed to achieve my long-term goals? Business and Career Other Life Areas 1. Analytical Thinking 2. Conflict Management 3. Empathy Physical/Fitness Family/Friendship 4. Entrepreneurship 5. Creating Trust Ethical/Purpose Career/Business Other Competencies Nr. 10

6 360-Degree Instructions (for details see handout) Download the file 360-Participants.xlsx from the site: Fill-in your own and your feedback partners (raters) names and s, and send it to: (for deadlines see handout) You and your partners (raters) get access to the online questionnaire, to be filled in until (handout) Inform your feedback partners (superiors, colleagues, direct reports) in advance: Anonymity except superiors if there are less than three of them Deadline Time needed: 10 to 15 minutes What happens with results All files (and other information) to be downloaded from: For background information see: Nr. 11