Nationalisation in the GCC

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1 Explore Real-Life Practical Experiences And Successes Through Case Studies, And Interactive Course And Clinic Discussions On Each Day in the GCC Trends And Techniques To Encourage And Enhance Or Localisation Including Emiratisation, Saudisation, Qatarisation, Omanisation, Bahrainisation And Kuwaitisation On This Course, You Will: 1. Ensure your company can deliver on your Localisation goals and enhance your policies for 2. Develop solutions for your own policies and practices for Led by Robert Mosley 3. Increase business performance and employee effectiveness through effective programmes that attract, reward, motivate and retain 4. Understand key elements of a successful programme, and common failure factors that hinder 5. Define step-by-step practical plans for achieving goals, and evaluate your own programmes and create an action plan to ensure success 4 5 April 2018* The Address Hotel, Dubai Marina, Dubai, UAE

2 YOUR EXPERT INTERNATIONAL COURSE DIRECTOR Robert Mosley Global Remuneration Expert and HR Consultant Certified CIPD Trainer CEO of Lemon Pip Consulting Limited (UK, Middle East and Asia) Robert Mosley is widely recognised in many industries and many countries as one of the leading global experts on compensation and benefits, and is also a leading expert in the more general field of human resources and performance management. His main areas of expertise and specialism are in the fields of job analysis, job descriptions, job evaluation, grading schemes, pay structures, allowances, bonuses and incentives, industrial relations and collective agreements, e-hr systems, performance management, performance appraisals, and all issues on compensation and benefits globally, especially in the GCC and Asia having worked in these regions for over 30 years. Robert was born and educated in London. He became a member of the Chartered Institute of Personnel and Development, UK and holds an FCIPD qualification. He developed a detailed interest in C&B when he was employed by Hay Group as a Management Consultant in the UK and UAE from , during which time he became a recognised expert on HR issues in several industries, and did HR consulting work in over 20 countries, mainly in the areas of remuneration, and job evaluation and grading structures. He also developed a deep interest in the Middle East, and was the head of the Middle East practice with Hay Group in He then joined Emirates Group and Emirates Airline in Dubai, worked for 13 years from , and was promoted to SVP Human Resources with over 22,000 employees in 60 countries. Robert kept a detailed hands-on role on remuneration policies globally, and on all general HR policies and procedures. During his time in Dubai he was a founding member of the DHRF (Dubai HR Forum), and was instrumental in establishing professional HR practices in the GCC. In 2003, Robert left Emirates Group to establish his own consulting business focusing on HR and C&B called Lemon Pip Consulting Limited, and over the past 12 years he has developed a very successful specialist consulting practice with over 400 clients. He has also completed a pair of two-year interim roles as VP Human Resources at Qatar Airways in Doha ( ) and VP Global Reward at Travelport-Galileo in the UK ( ). In 2015, Robert became a Certified Master Trainer for CIPD specialising in training on all areas of remuneration and reward, and he also became a member of the Global Reward Advisory Board for CIPD in the UK. Robert is also currently a remuneration advisor to many Remuneration Committees (RemCo) in both the UK and GCC. ABOUT INFORMA Informa s training programmes and solutions are delivered by renowned industry experts and thought leaders with extensive practical experience. Our courses are stimulating, comprehensive and well structured, allowing delegates to enhance their professional development and capability. We are a leading training provider in the Middle East, with a portfolio of subject matter across the following sectors: Audit, Risk & Governance Business Operations Engineering, Operations & Maintenance Finance Healthcare Human Resources IT Leadership & Management Marketing, Sales & Communications Oil & Gas Procurement & Supply Professional Development Project Management Real Estate Strategy Management Telecoms COURSE REQUIREMENTS AND CERTIFICATES Delegates must meet two criteria to be eligible for an Informa Certificate of Completion for a course: 1. Satisfactory attendance delegates must attend all sessions of the course. Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course assessment 2. Successful completion of the course assessment Delegates who do not meet these criteria will receive an Informa Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended. WHO SHOULD ATTEND This course is designed for anyone and everyone who is involved in any way with either or Localisation in any of the six GCC countries, including: 1. Emiratisation UAE 2. Saudisation KSA 3. Qatarisation Qatar 4. Omanisation Oman 5. Bahrainisation Bahrain 6. Kuwaitisation Kuwait Whilst this course is primarily designed for HR Business Partners, Learning And Development (L&D) Specialists and Compensation And Benefits (C&B) Specialists, it is also suitable for all professionals in the HR function, and indeed from any other functions, if they are actively involved in managing the issues of.

3 in the GCC Course Timings Registration will be at 08:00 on Day One. Course sessions will start promptly at 08:30 and end at 14:30. There will be two short breaks for refreshments and lunch will be served at the end of each day s sessions. COURSE OVERVIEW With many markets in the region gearing up for post-recession business growth, many employers are facing a challenge of recruiting and retaining their, in all six GCC countries, and the issues of are becoming increasingly important across all sectors in the GCC. All of this now requires many organisations to seek new and advanced ways to attract, motivate, reward, retain and engage their key and retain their top talent and best performers while maintaining control on compensation budgets. This requires new approaches for highly selective practices and policies for managing, covering all aspects of HR management including recruitment, compensation, training, development, career planning, engagement and talent management for, whether it be Emiratisation, Saudisation, Qatarisation, Omanisation, Bahrainisation or Kuwaitisation, to retain key and develop talent. The aim of this two-day course is to enable delegates to get a better understanding of the latest best-practice approaches for managing, and give practical guidance to enable you to implement your own plans for, and achieve better results in your programmes for. By attending this course, you will gain an in-depth understanding of the core factors that determine the success or failure of programmes. You will have the opportunity to learn about organisations that are leading the way in developing their National resources at all levels. You will come away with a practical action plan that you can deploy within your own organisation, driving results and providing a better return on investment for your. This highly practical and interactive course will assume that you are familiar with HR theories and practices and will focus on the realities of day-to-day business issues in the public and private sectors regarding. You will explore practical techniques that really work effectively and gain an understanding as to why others are less effective in order to ensure you are well placed to achieve your objectives. FOCUS ON BEST-PRACTICE TECHNIQUES This course will provide you with the latest best-practice techniques for managing and you will have an opportunity to discuss and test various ideas and to establish what may work for your company. You will be given access to various tools and techniques, as well as information on the latest trends and developments. The main focus of this course is to examine best-practice practical techniques that will help you to effectively attract, reward, motivate, develop, retain and engage your key. COURSE OUTLINE Attraction And Recruitment Of How to attract Understanding what is motivational for Selecting the right person for the right job and using recruitment tests Adopting existing recruitment techniques for selecting Onboarding techniques and importance of induction programmes Importance of coaching and mentoring and buddy-systems and role-models Planning Career Development For Adapting the existing grade structure including X-2, X-1 and Y-Curves Creating a career ladder of development jobs for trainees Developing job family ladders and training development plans Managing speed of career progression and promotions Splitting existing broad-band grades into narrow-band grades to offer more progression Knowing when to use double-step grades versus single-step grades Reward And Employment Terms For Trends across the GCC on pay and remuneration for Importance of pay benchmarking on total cash package for Different options for managing pay premium for : - Enhanced basic salary payscale or specialist grades with dedicated payscales

4 in the GCC - Additional skills premium allowance or market allowance for - Using ranges-within-ranges or using enhanced compa-ratio ranges for Managing benefits and employment terms and conditions for Defining family status and number of children and age limits of children Managing the underlying employment contracts for Importance of non-financial tools status and job titles Retention of Managing retention programmes relating to Identifying the most appropriate retention schemes for Types of retention plans and the typical costs of retention schemes Using various nine-box techniques for identifying talent and key retention employees Linking pay-for-performance with talent management into three-year retention plans Motivation And Performance Management Of What motivates and retains? Importance of regular feedback and regular appraisals and monitoring performance Importance of recognition and honest feedback Managing performance ratings and performance distribution curves: - Current best-practice approaches to performance appraisal rating scales - Using forced distribution curves of appraisal ratings - Understanding and managing the snap-ratio - Adjusting the distribution curve of employee ratings to reflect company results Training line managers to effectively manage the performance of their Managing Daily Working Life For Issues regarding working hours Issues regarding Ramadan, and holidays and leaves Integration of religious and cultural aspects family, Hajj etc Avoiding isolation and alienation, and encouraging engagement and integration by KPIs Coping with real-life limitations and the impact on corporate cultures Managing the expectations of Managing Displacements Redundancies Of Non- Managing expectations of Non- Communications about potential displacements due to Using fixed-term contracts or other short-term incentives for Non- Overcoming conflicts-of-interest for Non- to provide training to Terms of redundancy and compensation payments and ongoing benefits Course Summary And Concluding Multiple-Choice Exam General Q&A clinic and discussion about other topics on Multiple-choice exam Read What Delegates Said About Robert s Courses With Informa: I would like to thank Robert for the very informative and well-structured programme. Unlike some of the courses that I have attended in the region previously, it was obvious to me that Robert wanted us to learn and offered to provide any of the information that he had with him unless it was legally not possible. Abdullah S. Al Shukairy, Change and Strategic HR Manager, Oman LNG LLC, Oman Robert Mosley has distinctive experience and knowledge in the HR field, and is well versed with issues facing the GCC countries. The examples and models he used were simple and understandable. I hope to meet Robert in future training programmes, and I was quite pleased with IIR facility and the friendly, helpful service I experienced. Salwa Al-Qadi, Head of HR, Aerospace Qatar Holding Company, Qatar Would you like to run this course in-house? The in-house training division of Informa Tel: cts@informa.com

5 in the GCC FIVE WAYS TO REGISTER Tel: Fax: register-mea@informa.com Course Course Fee Before 28 February 2018 Course Fee Before 15 March 2018 Final Fee Web: Mail: Informa Middle East Ltd. PO Box 9428, Dubai, UAE in the GCC 4 5 April 2018* Pricing excludes 5% VAT, which will be charged where applicable *Book and pay full fee for one colleague and the second attends for FREE Not applicable in conjunction with corporate discounts Payment to be settled before start of the course to avail the offer The 2 for 1 offer is valid on full price final fee registration only US$ 2,495 US$ 2,745 US$ 2,995 Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance. All registrations are subject to our terms and conditions which are available at Please read them as they include important information. By submitting your registration you agree to be bound by the terms and conditions in full. The in-house training division of Informa Middle East SAVE UP TO 40% If you have 6 or more people interested in attending, and would like to customise this training course to suit your team and business, contact our Training Consultants on or cts@informa.com DISCOUNTS AVAILABLE FOR 2 OR MORE PEOPLE CALL: a.watts@informa.com DELEGATE DETAILS PAYMENTS A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. FIRST NAME: JOB TITLE: SURNAME: COMPANY: AVOID VISA DELAYS BOOK NOW Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-gcc nationals may take several weeks to process. ADDRESS: COUNTRY: POSTAL CODE: CITY: TEL: FAX: MOBILE: BC6988 EVENT VENUE The Address Hotel, Dubai Marina, Dubai, UAE Tel: ACCOMMODATION DETAILS We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the Hospitality Desk for assistance on: Tel: Fax: hospitality@informa.com CANCELLATION If you are unable to attend, a replacement delegate will be welcomed in your place. If you cancel your registration 57 days or more before the event, you will receive a refund minus a 10% cancellation fee (plus VAT where applicable). Cancellation after 56 days before the event or if you fail to attend the event will be 100% payable. All cancellations must be sent by to register-mea@informa.com marked for the attention of Customer Services Cancellation. All registrations are subject to acceptance by Informa Middle East which will be confirmed to you in writing Due to unforeseen circumstances, Informa reserves the right to cancel the course, change the programme, alter the venue, speaker or topics For full details, please visit terms-and-conditions-for-delegates HK/MB HUMAN RESOURCES Copyright Informa Middle East Ltd LR