SHORT COURSES FOR PROFESSIONALS

Transcription

1 Managing Meetings SHORT COURSES FOR PROFESSIONALS

2 Managing Meetings Course overview Managing Meetings is a one-day universal training course for managers, executives and business professionals. This course covers every stage of effective meeting management, from initial ideas and planning to action points, tracking results and effective follow-up. Topics include effective meeting structures, time management, interpersonal dynamics and troubleshooting problematic situations. You will learn fresh and practical approaches to managing successful meetings that are easy to implement and show clear immediate benefits. 2 / Managing Meetings

3 LEARNING OUTCOMES After this course, you will be able to: Employ different strategies for different types of meetings Build an agenda that maximises outputs yet minimises time spent Ensure the right people are involved at the right time Manage the flow of the meeting to ensure information exchange Keep the focus on results and actions and avoid side-tracking Manage disruptive behaviour Continuously improve the effectiveness of future meetings Who should attend? This is a universal course designed for a wide range of learners. Training is pitched at a level to help you analyse core concepts and execute universal skills. This course is recommended for anyone who chairs or organises meetings. Managing Meetings / 3

4 Course agenda Strategy and planning This module covers how to frame the concept for a meeting and clearly define its purpose in order to lay the foundations for success. The ABCDEF of effective meetings Key components of planning Decision factors on timing Decision factors on location Choosing the right balance of attendees Preparing effectively This module covers how to translate a meeting concept into execution, including all of the essential steps and ingredients. Creating an agenda Logistics Technology Best-practice structures and running orders Soliciting and managing speaker content Gathering materials Invitations and calendar management Setting up the meeting space 4 / Managing Meetings

5 Managing participation This module covers how to ensure a positive, productive, powerful meeting by managing your own and others behaviour. Roles and responsibilities Chairing a meeting Keeping the climate right Managing conflict Opening for impact and commitment Different tactics for different types of meetings Keeping a meeting on track Managing time and overtime Holding participants accountable Managing disruptive behaviour Creating ground rules for success Results and follow-up This module covers how to ensure that your meeting achieved its objectives, that people are clear about decisions and actionpoints and that action plans turn into action. It also addresses how to evaluate key elements of a successful meeting and work for continuous improvement. Minute-taking Agreeing that actions and outcomes match the agenda Evaluating the meeting s success Planning for improvement Closing for impact and commitment Ensuring that action points are followed through Closing the loop through feedback and reporting Managing Meetings / 5

6 Training at ISOC About ISOC The International School of Communication is a private institution of higher learning. We run training centres in London and Dubai and also train in-house for clients in more than 75 countries. ISOC has been delivering specialist courses on communication for more than 15 years. We work for public and private organisations of all sizes, including blue-chip companies and national governments. We are inspected and accredited by two UK government-regulated training authorities: Pearson Edexcel and the British Accreditation Council (BAC). 6 / Managing Meetings

7 WHAT TO EXPECT Learning at ISOC is fun, stimulating and effective Classes are based on interactive learning not lectures Training is built on real-world skills, not abstract theory Courses are short and intensive, designed for busy professionals Content is updated to continually to reflect innovations in best practice ISOC Accredited Trainer Programme faculty are senior industry professionals ISOC courses are fun, stimulating, interesting, and designed around practical skills that you can put to work straight away Managing Meetings / 7

8 LONDON +44 (0) Grosvenor Place London SW1X 7HH United Kingdom DUBAI +971 (0) Training: Media One Hotel Office: 408 Loft 2C, Media City PO Box , Dubai, UAE BOOK ONLINE