CONTENTS. About CARE. About CARE. Responsibilities and Tasks. DRC Factsheet. Experience/Technical Skills. Information about the role.

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1 Country Director - Democratic Republic of Congo Appointment Brief June 2018

2 About CARE CONTENTS CARE seeks a world of hope, tolerance, and social justice, where poverty has been overcome and people live with dignity and security. This has been their vision since 1945, when they were founded to send lifesaving CARE Packages to survivors of World War II. Today, CARE is a global leader in the movement to eradicate poverty. Women and girls are at the centre of their work, as poverty cannot be overcome until all people have equal rights and opportunities. They seek dynamic, innovative thinkers to further their mission. If you share their core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join them. At the core of their work are their principles. CARE seeks to: Demonstrate personal and professional integrity. Promote equal rights and opportunities, and respect for the dignity of individuals. Deliver high quality development programmes that make a tangible difference. Uphold Humanitarian Principles: Humanity, Neutrality, Impartiality, and Independence. Work with others to multiply their impact. Be accountable and transparent. Be responsible stewards of all their resources. CARE works in 95 countries and reaches over 65 million people with an incredible range of lifesaving programs. About CARE Responsibilities and Tasks DRC Factsheet Experience/Technical Skills Information about the role How to Apply Job Summary About Oxford HR 2 3

3 DRC FACTSHEET The Situation The crisis in the Democratic Republic of Congo (DRC) has been likened to a silent humanitarian tsunami. The humanitarian situation deteriorated dramatically in 2017, and the country is now facing a complex and protracted crisis of massive proportions. Violence has been intensifying and the possibility of further escalation remains extremely high with dire consequences for the country and the Great Lakes Region. The single biggest impediment to the humanitarian response in the DRC is the shortage of funding. Funding for the DRC is at its lowest level in a decade. The Overview 13.1 million Congolese are in need of urgent humanitarian assistance. 7 million Congolese do not have enough food to eat. The number of internally dispalced people is 4.1 million. What CARE is doing CARE DRC is providing Sexual and Reproductive Health/Sexual and Gender Based Violence support to women in Kasai Oriental province. We are providing Post-exposure Prophylaxis kits and training medical staff in medical, psychosocial and legal care for survivors of SGBV. CARE is training volunteer community mobilisers to raise awareness of these services, reinforced by public service announcements broadcast on local radio stations. In North Kivu and South Kivu, our work focuses on women s empowerment, and combatting Gender Based Violence. Our holistic approach includes engaging women, men and young people, and working across sectors including water, sanitation, nutrition, protection, and governance. 4 5

4 Information about the role Title: Location: Salary: Reporting to: Country Director Kinshasa, Democratic Republic of Congo $110,000 per annum, plus international allowances Managing Deputy Regional Director Great Lakes THE ROLE Job Summary The Country Director is responsible for fulfilling the CI approved Performance Standards of Country Offices. S/he oversees the development, funding and implementation of the Country Office (CO) program portfolio. S/he is responsible for adequate emergency preparedness and manages emergency programming and operations. S/he establishes and sustains productive relationships and political influence with government officials, donors and strategic partners. S/he leads the CO s fundraising strategy and ensures the CO s financial viability. An organizational citizen, s/he contributes to CI s global strategy, shares knowledge and supports the generation of evidence to inform CARE s global programming. The Country Director is also accountable for competent operational and risk management, including the proper management, well being and safety of CARE staff and the proper stewardship of CARE s resources. The Country Director models and ensures systematic practice of CARE core values - Respect, Integrity, Commitment and Excellence- S/ he also promotes Gender Equality and Diversity among CO staff and in programming. The Country Director models new ways of working and drives the teams toward the CARE 2020 vision, fostering innovation, holistic planning and programming and helping to build effective teams, coalitions and networks. S/he encourages on-going staff development to motivate and strengthen the teams resilience in the face of change. 6 7

5 Responsibilities and Tasks Staff Management (25% of time) Build a strong, innovative senior leadership team and effectively manage all direct reports. Manage direct reports towards high standards of performance through clear roles and responsibilities, on-going feedback and appraisals. Proactively address performance issues through timely constructive feedback and coaching. Notice talent and maximize the use of available talent through on-going staff development and career management. Prepare successors for senior roles (including CD role) and oversee the recruitment and orientation of new senior staff. Foster accountability, leadership, diversity and transparency of operations with the Senior Leadership Team as well as other CO-based advisory and decision-making bodies. Strategic Planning (15% of time) Lead the design, implementation and evolution of the CO strategic plan in sync with the country and regional context, and in line with the CI vision and mission. Develop a high quality and innovative strategic plan, based on thorough contextual analysis, and using an inclusive and participatory process. Monitor and revise as required. Ensure proper alignment with CI and regional plans and priorities as well as with CARE s strategic initiatives (Gender Equality and Diversity, Rights Based Approach and advocacy). Ensure sound understanding of strategic plan and approaches by all stakeholders. Oversee the development of an Annual Operating Plan (AOP) in line with the CO Strategic Plan. Ensure proper implementation and monitoring of the AOP. Oversee periodic analysis of the operating environment and ensure CARE s role and operating model are in line with that environment. Design and lead organizational change processes to leverage opportunities and evolve towards the CARE 2020 vision. Program Impact and Relevance (15 % of time) Oversee CO programming to advance CARE s vision and mission, in line with CARE s standards for program quality. Work in partnerships with others inside and outside of CARE to achieve broad scale impact. Ensure staff and systems are in place to guarantee that CO programs are designed and implemented based on sound analysis (including gender analysis), address the underlying causes of poverty and are in line with CI Programming Principles and the program approach. Work with senior staff to generate a viable program pipeline in line with CO strategy and lead the development of an appropriate fundraising strategy for those programs. Ensure effective and efficient implementation of all programs and projects. Ensure that proper monitoring and evaluation systems are in place to demonstrate impact on Underlying Causes of Poverty including gender inequality and that program lessons are being used and shared for learning and advocacy. Promote continuous learning in the CO. Ensure that disaster risk management is integrated into all programs and that an appropriate emergency preparedness plan is updated regularly. Respond to emergencies when they occur and lead operations in line with CI s emergency strategy. Ensure the de% velopment and implementation of a CO advocacy agenda that supports country office programs and, if possible, is in line with CO and CI priorities. Resource Mobilisation & Operations Viability (15 % of time) Direct the mobilization, management and accounting of all resources in the CO in compliance with CARE policies and donor requirements. Identify and secure adequate funding for ongoing and future program activities on a timely basis. Ensure good stewardship of the funding, negotiating acceptable terms and conditions. Monitor the CO s financial position and ensure the best use of available resources. This includes overseeing the development and review of CO annual budget, proper allocation of shared program costs (cost pools), development of unrestricted requests, review of financial transactions and reports, maximizing cost recovery from restricted grants and follow-up on audit recommendations. Ensure that qualified staff and appropriate policies, procedures and systems for finance and other strategic support functions (e.g procurement, transport, inventory, etc.) are in place and functioning throughout the CO. Ensure adequate risk analysis and internal controls are in place to protect the CO s assets and to ensure the resources are used in accordance with donor terms and conditions. Ensure the CO operations are conducted in accordance with all statutory and tax requirements. The CD oversees safety and security for all staff and visitors in the CO and upholds CARE International Safety and Security Principles. Ensure management structure of CO is proportional to CO income. Human Resources (15% of time) Oversee the management and development of CO human resources to ensure a diverse, skilled and productive workforce. Promote an organizational culture where CARE Core Values are practiced, team work is encouraged and all staff have a clear understanding of their role and contribution. Establish a strong Human Resource strategy in line with the CO Strategic Plan and ensure that systems are in place and being properly implemented for recruitment, staff development, performance management and compensation. Lead talent management and succession management in the CO through the implementation of a comprehensive leadership development plan. Ensure Gender Equality and Diversity policies and processes are in place and monitored. Ensure appropriate workplace policies including to ensure fairness and equity are developed and used (e.g. policies related to staff security, to HIV/AIDS, sexual harassment, and sexual exploitation, etc.) Actively promote staff wellness by monitoring staff morale and taking action as needed. External Relations, Partnerships and Advocacy (15% of time) Develop and enhance relationships, partnerships and networks between the CO, other parts of CARE and external organizations to maximize CARE s impact on poverty and social justice. Proactively analyse the actors who have the potential to contribute to the achievement of the CO program goals within the broader context including government, private sector, donors and foundations, international and local civil society, academic institutions. Establish and actively sustain productive relationships with relevant actors (inside and outside the country). Play a key role in identifying issues to be addressed to heighten donor and government accountability and maintain CARE s image and visibility amongst these groups. Contribute to national dialogue on poverty reduction strategies and advocate for change in policies and practice in line with program goals. Support and work effectively in coalitions, networks and social movements to achieve broader impact. Actively participate in the Regional Leadership Team and ensure that the CO contributes to regional and institutional initiatives/priorities. Ensure effective media relations. Act as CARE spokesperson as required. 8 9

6 Experience/Technical Skills Required Substantial experience working in senior management position in development field and humanitarian emergency settings Strategic and operational management Demonstrated experience in leading strategic and operational planning Extensive conceptual skills including strategic analysis Demonstrated management skills in a complex international setting Knowledge and experience of gender related programming, especially gender based violence People/Relationship Management Demonstrated self-awareness, leadership and interpersonal skills Strong human resource management skills including capacity building, coaching and conflict management Experience supervising and developing a multidisciplinary team in a cross-cultural setting Demonstrated interest and ability to give feedback, develop, motivate and lead a diverse team to achieve results Demonstrated use of positive coping strategies in stressful environments Financial Management Knowledge and experience with financial management as demonstrated by ability to Manage a complex budget Effectively follow-up on internal and external audit recommendations Ensure donor compliance and reporting Information/Knowledge Management Ability to establish a learning culture within the CO and to facilitate knowledge sharing across CARE Desired Demonstrated experience in program design, implementation and evaluation Experience managing emergencies Problem Solving Level 3 The CD is the senior representative in the country of her/his assignment and as such is responsible for problem solving at a variety of levels. S/he will need to be able to analyse and react to situations as they arise on a variety of subjects ranging from staff security to programming decisions, to issues related to government and donor relations. Qualifications Bachelor s degree in related field, Master s degree desired

7 How to apply All correspondence, at this stage, should be via Oxford HR. To apply for this post, click on the Apply button in the job advert page and complete our online application form. Please provide a CV and Cover Letter in ONE single document, which should be prepared before applying as they will be requested in the application process. Selection Process The statement should be no more than 2 pages long and explain why you are interested in this post with CARE and how your skills and experience make you a good fit. Equality and diversity is at the core CARE s values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected. N.B. The document should be saved in MS Word in the following format: Your First Name-Your Last Name-Document Name-Date (yymm) e.g: Pat-Jones CVandStatement-1502 Timeline 4th July Closing date: First round interviews with Oxford HR: Week Commencing: 16th July Second round interviews with Care: Week Commencing: 25th July Final interview with Care in Nairobi: All candidates will receive feedback. Shortlisted candidates may be required to undertake an additional assessment prior to the final interview. Equality Statement Queries If you have any queries on any aspect of the appointment process, need additional information, or would like to have an informal discussion, please contact Toby Weaver in the first instance at caredrc@oxfordhr.co.uk. Early August About Oxford HR Oxford HR operates globally - mainly within the international development and UK charity sectors. We carry out retained executive search mandates at board and senior management levels. We also offer human resource and organisational development consultancy. Oxford HR has many years of experience in search as well as an extensive network of international development, social sector, corporate, public sector and academic contacts from across the world. We 12 carry out comprehensive and often international searches designed to meet the specific needs of our clients. Oxford HR s team members have significant personal experience of working in international development and the social sector as well as the corporate and governmental sectors. We are in a unique position to find and assess talented individuals from a variety of backgrounds 13

8 OXFORD The Old Music Hall Cowley Road Oxford OX4 1JE United Kingdom +44 (0) LONDON Three Tuns House, 109 Borough High Street, London SE1 1NL United Kingdom +44 (0) Company No