The Examination Process...Comments

Transcription

1 Reading an Application Reviewing Key Factors Writing Comments Identifying OFIs 2 The Examination Process...Comments Read the Application Highlight/make notes n Key Factor integration n ADLI n LeTCI (Cat 7) Review/Understand Key Factors Intent of the Write Comments re-read Application (What/How ADLI) Write Strengths n What they are doing ADLI Identify OFI n Prioritized Next Steps...ADLI 1

2 3 6-8 Comments/Item Strength OFI Comment Elements intent of this? Which Key Factors are relevant? Examiner Evaluation Application response? COMMENT Key Factors ADLI Intent of the that the Comment will address Strength: How does the process support the Key Factors? OFI: How could improvement impact the Key Factors? Strength: What they are doing. OFI: next step to improve the process? 2

3 5 Comment Outline: IR Form C: KF: A: D: L: I: Strength Comment OFI Concepts 6 How to apply 3

4 V: low cost of ownership and best overall value 7 Parent Company roles.gg is Manufacturing Customer: Dealer vs. End-User Key Competitors: JJ Place, Majestic, Mighty Mowers GG is 3 RD Supplier and Partners W/F: Strategic Challenge of Technical Associate retention SO: Operator-Repair How to apply? Green Gateway Example 1.1c(1) 8 C: KF: intent of this? A: D: L: I: Which Key Factors are relevant? Examiner Evaluation Application response? 4

5 9 1.1 c(1) Complete Comment Outline: Green Gateway Example 1.1c(1) 10 C: KF: SL personal actions for creating sustainable/successful organization Mfg: innovation and focus on quality cost, and delivery; CC: idea generation (innovation); guiding principles and talent development A: D: L: I: systematic personal participation in SP, reviews, improvement projects, cross training, succession planning All Senior Leaders Examples: SL teach, ask mentors for improvement, SL cross train, etc Metric reviews, SP, workforce learning, leader development training, employee engagement, improvement processes 5

6 11 Green Gateway Example 1.1c(1) Senior Leaders create a successful organization through personal involvement in planning, performance reviews, and a focus on organizational learning and innovation. Systematic leader reviews of mission related metrics of quality, cost, and delivery is built into their guiding principles (SQDCPME scorecard.) Agility is achieved through cross-training and an empowered workforce to solve problems. Cycles of improvement resulted in Leaders developing skills to teach others to challenge the current state and personally reinforcing new ideas and risk taking. Senior Leaders coach and mentor associates to ensure agility and succession readiness. In addition, Senior Leaders cross train on all senior leader and direct-report positions. These systematic leader actions build on their core competencies of innovation, guiding principles, and talent development to create a sustainable agile organization. 12 OFIs? ADLI L: How do they systematically use feedback from crosstraining in other depts., etc? Best practices? 6

7 13 1.1c(1) OFI Comment It is unclear if all members of the SLT consistently execute systematic processes of mentoring, cross-training, GEMBA walks, Learning Community Meetings, and review of SQDCPME scorecards to ensure their organizations are built on foundation of innovation and learning and that learnings are shared. In addition, there was no discussion on how all approaches to ensure success are systematically reviewed to identify and implement best practices. Without full deployment by all Senior Leaders and review and sharing of best practices with the Parent organization, the applicant may not achieve or sustain success as the industry is challenged by low-cost off-shore competitors. 14 MQA-KQA Comment Guidelines.. Straight A Actionable Aligned Accurate Appropriate 7

8 15 Results Comment Elements 6-8 Comments/Item 16 All kinds of data. 8

9 intent of this? Which Key Factors are relevant? Examiner Evaluation What data is presented in Application? Key Factors LeTCI COMMENT 7.3a(2) Green Gateway's (GG) results for Workforce Climate (Figure 7.3-8) Intent of the criteria that the Comment will address demonstrate good to excellent levels with beneficial trends for hourly, salaried, and management satisfaction with key Performance Measures for Strength: How does the data address Key Factors? Workplace Environmental Factors (Figure 5.1-3) of Workplace Health and Workplace OFI: Safety What which important have both data improved is missing from Key 90% Factors? in 2015 to 93% in Strength: In addition, Beneficial 100% trends, of GG buildings high levels have vs engineered comparisons security and accessibility. OFI: Adverse trends, poor performance, missing Midwest data Excellence Institute 18 See you real soon! Prep for Class READ and highlight portions of the Case Study bring to class Bring Key Factors MQA-KQA Comment Guidelines (Straight A) Print and review Sample IR 1.1c(1) Read 7.3 and review Charts 9