State College of Florida, Manatee-Sarasota Job Description

Transcription

1 Job Description Job Title: Reports to: Associate Vice President, Student Services FLSA Status: Exempt Level: 214 Position Class: Job Summary: This position is responsible for the coordination and supervision of all activities of the Admission s Office; collaboratively implementing marketing, recruitment, communication strategies, and outreach activities that lead to improved student access and meet strategic enrollment goals. The Director will provide leadership in developing and assessing innovative communication strategies and enrollment plans that yield diverse applicant pools and greater yields. The Director will provide administrative oversight to all core College-wide recruitment and admission functions including College Ambassadors, Open House programs, Early College access, admission application processing, and outreach initiatives in support of enrollment growth. NOTE: Job descriptions and essential functions are subject to change due to advances in technology, utilization of work force, and other factors which may impact the College s need to modify position requirements. Essential Duties and Responsibilities: The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job. Applicants may be asked to demonstrate any or all of the following duties: 1. Develops, coordinates and evaluates the College s comprehensive recruitment plan. 2. Supervises and facilitates the planning, implementation and budgeting for all admissions related outreach initiatives, select ambassador and calling center activities, all early college programming, and appropriate software support. 3. Oversees and manages the processing of admissions applications and initial residency classifications; including all corresponding documentation for auditing purposes 4. Provides vision and leadership for the optimal use of information technology for all admissions related services. 5. Implements and monitors effective, continuous and professional communications with prospects, inquiries, and applicants, as well as their families. 6. Manages the coordination of an annual outreach calendar and activities to include both on and off-campus events and community/high school visits. Job Description 11/2013 Page 1 of 5

2 7. Directs the facilitation of on-campus admissions workshops, campus tours, the Fall Update Breakfast, and open house events. 8. Serves as the liaison and/or project coordinator to the Public Affairs and Marketing Office for selected marketing projects. 9. Oversees the coordination of the comprehensive college-wide dual enrollment program in collaboration with the Early College Coordinator. This includes working relationships with all areas of academics, the facilitation of the enrollment process, and the publishing/printing of all applicable forms and materials. 10. Assists in the annual development of local articulation agreements between district public and private school systems, home school organizations, parents and the College. 11. Provide statistical reports detailing admissions/ outreach activities, early college enrollment, and inquiry/application trends to the Vice President for Student Affairs as requested. 12. Oversees the maintenance of the admissions, future students and early college websites. 13 Serve as member of the Strategic Enrollment Management (SEM) Team and other various college-wide committees and advisory boards as assigned. 14 Leads and actively manages staff in the execution of goals by creating a supportive and collaborative environment for success and professional development. 15 Recommends and implements data-informed decisions for allocating staff and financial resources to achieve strategic enrollment goals. 16 Issues I-20 s to international students upon completion of all required documentation; Ensures the College maintains compliance with all regulations concerning admitting students on legal visas and immigration status. 17 Acts as the College s liaison between various United States embassies and governmental agencies and the College for immigration and international student issues. 18 Serves as the College s Primary Designated School Official (PDSO) for the Student Exchange Visitor Information System (SEVIS). 19 Represents the College in the community through active participation on K-12 committees/task forces, community events, public speaking engagements, and Foundationsponsored initiatives. 20 Other duties as assigned. Job Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Description 11/2013 Page 2 of 5

3 Education/Experience: Master s degree from a regionally accredited four-year college or university; and three to five years of related experience and/or training; or equivalent combination of education and experience Experience in higher education or educational leadership and a record of successful, progressive leadership experiences in college recruitment and admissions management is preferred. Supervisory Experience: Three or more years of direct supervisory experience in post-secondary education including responsibility for hiring, firing, performance management, and demonstrated organizational, budgetary, and financial management skills. Language Ability: Ability to read, analyze, and interpret scientific and technical journals, financial reports, legal documents and professional journals. Ability to respond to technical questions and/or complaints from college leadership, customers, regulatory agencies, or members of the community. Ability to write detailed reports, business correspondence and policy and procedures manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form deal with several abstract and concrete variables. Ability to work with formulas, scientific equations, graphs, etc. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram/chart or schedule form. Computer Skills: Working knowledge of word processing, spreadsheet, presentation, college database, , Internet, and reports retrieval software. Basic working knowledge of administrative software packages and possesses an ability to analyze system setup and demonstrate resolutions to technical issues. Certificates and Licenses: None required. Responsibility for People and Property: Responsible for the supervision of division staff that encompasses Outreach, Admissions, Early College, Ambassadors, and College Calling Center personnel. Responsible for budgets for all areas under direct supervision. Job Description 11/2013 Page 3 of 5

4 Responsibility for Communication: Internal Contacts: This position has routine contact with SCF students and all levels of SCF administration, faculty and staff. External Contacts: Routine contact with prospective students and their families, K-12 school boards/supervisory personnel, community leaders, and various vendors. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is routinely required to talk or hear. The employee is frequently required to sit, use hands and fingers and reach with hands and arms. Occasionally required to stand, walk, climb or balance; stoop, kneel, crouch, or crawl, and lift up to 25 pounds. Special vision requirements include close vision. General Performance Standards and Expectations: In addition to satisfactory performance on all of the essential job duties and responsibilities for this job, all employees must fulfill the following basic performance expectations: 1. Mission and Goals: Each employee is expected to know the College s mission and goals. 2. Service Excellence: All employees will strive to provide outstanding service excellence to everyone they serve including students, the community, and fellow employees in accordance with Pride in Excellence standards as listed: RESPECTFUL Act in a courteous manner Actively listen to gain full understanding Demonstrate awareness of everything speaks Show empathy and caring RESPONSIVE Approach people in an inviting and pleasing manner Take ownership of actions and decisions Plan, anticipate, and be forward thinking Answer and return phone calls and s Use proper communication etiquette Banish the phrase not my job Provide assistance to all inquiries and follow through Job Description 11/2013 Page 4 of 5

5 ACCURATE Do it right the first time Be knowledgeable of product and how it interfaces with others Ask probing questions Use resources effectively and efficiently COLLABORATIVE Participate in teams Develop team skill sets Learn available resources to be responsive to your constituents Develop internal and/or external connections 3. Grooming and Appearance: employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance. 4. Safety Awareness: employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided. 5. Attendance Standards: employees are expected to attend their work assignments and schedules at all times, in accordance with College Rules and Procedures. 6. Training: employees are expected to attend College-provided training sessions and meetings when deemed necessary. 7. Continuous Improvement: employees are expected to give attention to continuous assessment and improvement of the position s assigned set of duties and responsibilities. Approvals: This job description has been reviewed and approved by the leaders whose signatures appear below. Title Signature Date Preparing Manager Department Budget Manager Area Vice President Executive Director, Human Resources Job Description 11/2013 Page 5 of 5