Successful People Management

Transcription

1 Whitepaper Successful People Management Return on Experience with Unit4 Business World Milestone 5 In business for people.

2 Successful People Management Return on Experience with Unit4 Business World Milestone 5 Two of the most important investments a business can make are in its people and its technology. Today s Digital Revolution hasn t changed that. It has changed how we can successfully manage our people. But unless human capital managers can deploy the digital tools employees demand in their personal lives, they risk disengaged workers and eroded productivity. The rapid pace of technological change in recent years has overtaken solutions that were built primarily to perform specific functions. User experience used to be a secondary priority. Users now, however, expect intuitive interfaces to deliver information on mobile devices via systems that capture interactions and enable collaboration. Increasingly, employee engagement (not to mention productivity) will rely on giving them these solutions. This paper shows how technology has advanced to underpin successful people management so your business has: Highly engaged employees People who are productive The ability to retain key employees. The Digital Revolution Harnessed in Milestone 5 The availability of skills is a major concern to 73% of CEOs surveyed by PWC, 10% higher than in Their challenge is to anticipate the skills that will be needed in the future, which roles will be automated and how to ensure the business can react to the inevitable changes. Given how quickly change takes place in the modern world, meeting this challenge is a huge task. An alternative approach is to fill your organization with creative, flexible people who work in an environment that fizzes with energy and where ideas spark into life. This requires people to feel valued, trusted and that they are making a contribution. No small task but one that is being made easier by advances in technology. Let your people be appraised by their peers as well as their managers using touch-sensitive, intuitive userinterfaces on mobile devices. Give them immediate visibility of where they sit in hierarchy and guidance on the skills they need to progress their careers. Enable your teams to model prospective organizational structures that seamlessly import workflows and reporting lines when you make the org structure live. Connect all this to cloud databases with predicative analytic capabilities for real-time insight into how to make your people more successful. Unit4 Business World s latest upgrade Milestone 5 enables all this and more. Designed for a mobile future, and supporting a suite of separately installed and upgraded, task-focused Experience Packs, it lets you and your employees collaborate freely and work in the way you want every day of the week, every week of the year, in the office or on the road. How Successful People Management Should Work Organizations that successfully manage their people efficiently execute their processes and are effective in achieving their objectives. The three crucial ingredients to achieve this are: 2 Return on Experience with Unit4 Business World Milestone 5

3 Dynamic organizational structures and position management Engaged and empowered employees Infrastructure that supports your people People don t work in fixed teams anymore. They operate in multiple roles in functional and nonfunctional teams; they contribute to different business units on multiple projects, across several geographic locations. Unit4 Business World Milestone 5 s HR solution is excellent at dealing with complex structures, multiple positions, complex role histories, job shares and more. It offers the flexibility to group people together in multiple ways for different purposes, and uses these groupings in different processes. This extends to presenting organizational structures. Users can see all their people in different perspectives, in all the different roles they fill, and in as many organizational structures as they like. Customers can also use the Modeler Experience Pack to view the organization today, in the past and in the future, and move people and projects around the structure to model what-if scenarios. The proposal can be saved and sent for approval, which will then update all the employee and project records, reports and workflow rules with the new structure. Organizational structures can also be used to determine what data, menu items, screens, fields, reports and documents each user is allowed to access. Modern businesses also need the tools to ensure the organization has the right people, with the right skills, in the right jobs at the right time. Visibility of all roles budgetary information, salary, T&Cs, and training and competence information empowers users to perform gap analyses to plan training and development. This capability ensures organizations can plan for skills gaps and make sure succession planning is taking place. But from an employee s perspective it can also have a positive effect on engagement. Making information about all roles available means employees can see where they sit within the organization, its relevance and its purpose. Employees can view who is in the job presently, the purpose of the job, and its unique characteristics, responsibilities and objectives. They can see what opportunities their role can lead to and plan their career path to get there, which will increase engagement as well as improve internal mobility and retention. Supporting employees aspirations and effectively engaging them is a vital part of successful people management. The second ingredient to employee engagement and empowerment is self-directed career progress. This is known to have a positive impact on the level of engagement experienced by an employee. Unit4 Business World can facilitate self-directed career progress by presenting all the job opportunities in the organization to an employee. They can see which roles are vacant, understand what skills and competencies they need to develop and add these to their training plan. Employees can communicate their career aspirations to their employer using our new Appraisals Experience Pack, together with their managers, can come up with a targeted training plan to reach this career goal. Companies can use this to be smarter and to align individual career aspirations and capabilities with organizational needs. Experience Packs to Enable Successful People Management Unit4 s Experience Packs offer targeted functionality combined with the usability and collaborative features you expect from the technology in your personal life. They complement the existing Business World platform and deliver complex information in useful and actionable formats. Individually they deal with specific business tasks but can be used together to ensure your teams work in the smartest way possible. Successful people management includes: Appraisals Appraisals takes you away from the world of paper forms, and asks tailored questions to evaluate your people s performance based on their specific roles. They can also be appraised by anyone in the organization using the same set of behavioral statements that individuals can answer about themselves. A monitoring window shows the appraisal evaluation s progress, and final scores per competency indicate clearly what is going well and where there is room for improvement. Absences Absences is a beautifully simple way to handle your absences, using drop-down lists, calendar overviews and easily accessible help information. A calendar view shows all your absences, including travel dates from the Expenses Experience Pack. And you can also see other time-related commitments, such as project assignments and courses. Everything is in a single window and when you submit a leave request your remaining balance is automatically recalculated.

4 Communities Communities brings your people together in an environment where they can collaborate and communicate on a given project, department, or any other shared area of interest wherever they happen to be. You can see at a glance who is working on your project or in your group, plus all the important calendar dates that relate to you and your team members. Team members can post updates so no more missed s, and Polls lets you canvas opinions and ask questions. Journeys and scheduled absences are automatically added into Communities, so you always know exactly what is going on related to the topics that matter most to you. Modeler Modeler allows you to instantly view or create organizational or other structures, and make changes faster than any other system on the market. You can model new departments and, once applied, people s workflows and reporting structures automatically follow them to their new team. You can set new structures up to be actioned on a future go-live date, giving you unrivaled agility to handle upcoming business changes. Learn more about how Unit4 s Experience Packs, such as Appraisals, Absences, Communities, and Modeler support successful people management at erp.unit4.com 4 Return on Experience with Unit4 Business World Milestone 5

5 About Unit4 Unit4 is a leading provider of enterprise applications empowering people in service organizations. With annual revenue over US $550M (500M Euro) and more than 4,000 employees world-wide, Unit4 delivers ERP, industry-focused and best-in-class applications. Thousands of organizations from sectors including professional services, education, public services, not-for-profit, real estate, wholesale, and financial services benefit from Unit4 solutions. Unit4 is in business for people. unit4.com/us Chatterton Way Victoria, BC V8X 5J2, Canada T B unit4.com/us/blog E info@unit4software.com 1000 Elm Street, Suite 801 Manchester, NH 03101, USA T B unit4.com/us/blog E info@unit4software.com Copyright Unit4 All rights reserved. The information contained in this document is intended for general information only, as it is summary in nature and subject to change. Any third-party brand names and/or trademarks referenced are either registered or unregistered trademarks of their respective owners. WP150226INT-5405 In business for people.