MEETING: October ATSEP Workshop Flemming Tidselholdt. Systems Director

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2 MEETING: October 2018 ATSEP Workshop 2018 Flemming Tidselholdt Systems Director

3 Welcome to ATSEP Workshop OCTOBER

4 AGENDA DAY 1 09:30 Registration and coffee 10:00 Welcome and Introduction 10:15 ATSEP Training around the world 11:45 Lunch (optional tour at EPN Academy 12:20 12:45) ATSEP Regulation update, Q&A session (Mr Ken Engelstad, ATM/ANS Expert, EASA) 14:15 Coffee break and Group Photo session ATSEP Training from the Regulator perspective (Mr. Paul Kennedy, Manager Air Navigation Services Division, IAA) 15:30 Regulation Implementation (Workshop) Sum up of day Bus departure to the hotel Dinner at KOL & Cocktails (Kalendegatan 16, Malmö, Sweden) 10 OCTOBER

5 AGENDA DAY Digitalisation and Automation in ATM/ANS - the way forward (Mr. Costas Christoforou, IFATSEA) Cyber Security (Mr. Patrik Solsten, Information Assurance Security Engineer, Combitech) Coffee break Workshop on cyber security New Technology ATSEP - PEN services (Mr. Michael Rauff Hansen, Naviair) Lunch ATSEP training at IAA (Mr. David Winship, Head of Operational Engineering, IAA) 14:00 Summary and closing remarks 10 OCTOBER

6 PRESENTATION OF THE ENTRY POINT NORTH TEAM Helle Kogsböll Marketing Manager Madzy Soetman - Sales and Marketing Representative Andreas Fredriksson Sales and Marketing Director Rasmus Henriksen Client manager Konrad Gajecki Client Manager Anna Karin Sogndal Training & Operations Director Jörn Andre Andersen Training Specialist Crystal Gonsalves Project Manager Kerstin Sjöbeck Development Director Georgina Szekeres Senior Project Manager Jesper Longsholm Skov Quality Management Specialist Hakon Asgeirsson Development Specialist Martin Truedsson ATSEP Development Flemming Tidselholdt - Systems Director 10 OCTOBER

7 OUR OWNERS Together our owners employ more than 1400 air traffic controllers 10 OCTOBER

8 CONCEPT OF ESTABLISHMENT Avinor LFV Naviair Entry Point North 3x Operational & part-time human resources Dedicated & competent human resources 3x facilities & stand-alone equipment Shared facilities & equipment Diverse training Harmonised training High costs Lower costs 3x operations and CAA handling 1x operation and CAA handling 10 OCTOBER

9 THE MILESTONES Entry Point North 28 Mar 2006 Entry Point North Ireland 2 Jan 2014 IAA becomes owner 2 Jan 2014 System sites: Stockholm & Norrköping 12 Jan 2018 Entry Point North Belgium 3 Sep 2018 Swedish ATS Academy (SATSA) Entry Point Central 7 Jun 2011 Entry Point North Denmark 9 Jun 2015 Entry Point North Spain 1 Mar OCTOBER

10 THE VISION Entry Point North shall be the premier ATS training academy with global reach and local presence 10 OCTOBER

11 OUR MISSION Entry Point North provides competitive ATS training and services to meet the needs of the customer within the global market. Our high calibre staff ensures premier customer value through our unique and sustainable modern training philosophy, methods and processes. 10 OCTOBER

12 OUR SITES SWEDEN Sweden: Malmö, Stockholm, Norrköping Hungary: Budapest Ireland: Shannon, Dublin Denmark: Copenhagen Spain: Madrid Belgium: Brussels IRELAND BELGIUM DENMARK HUNGARY Entry Point North also delivers training and services at customer sites through Europe, the Middle East and Asia SPAIN 10 OCTOBER

13 ENTRY POINT NORTH GROUP LFV 33.3% 51% EPC 49% HUNGARO CONTROL 100% EPNI Naviair 33.3% ENTRY POINT NORTH 100% EPNDK 100% EPNS IAA 33.3% 50% EPNB 50% BELGO CONTROL 10 OCTOBER

14 ENTRY POINT NORTH GROUP BOARD LFV / Naviair / IAA CEO FINANCE & STRATEGY HR EPC EPNI EPNDK EPNS EPNB QUALITY SALES & MARKETING DEVELOPMENT SYSTEMS TRAINING & OPERATIONS 10 OCTOBER

15 OUR STRUCTURE FOR VARIOUS DELIVERY SITES CEO CORPORATE FUNCTIONS EPN EPC EPNI EPNDK EPNS EPNB SALES & MARKETING SERVICE DEVELOPMENT PLANNING INFRASTRUCTURE TRAINING PROCEDURES QMS 10 OCTOBER

16 OUR VALUES BRAVE RESPONSIBLE INNOVATIVE OPEN MINDED 10 OCTOBER

17 MODERN TRAINING PHILOSOPHY Student in focus Understanding of individual needs Consideration and mutual respect Coaching students to reach full potential Engaged and motivated staff Support and dedication Shared responsibility towards training 10 OCTOBER

18 TRAINING AND SERVICES ATC Training CCC & ICAO ATS & FIS Training Meteorological Training ATSEP Training Instructor & Assessor Training Safety Training ATM Related Training Language Training & Tests Other Training Recruitment & HR tests Consultancy Simulator Rental 10 OCTOBER

19 MORE THAN 80 CLIENTS FROM 35 COUNTRIES ALL AROUND THE WORLD 10 OCTOBER

20 OUR CLIENTS MUAC 10 OCTOBER

21 CERTIFIED ATS ACADEMY 10 OCTOBER

22 CERTIFIED ATS ACADEMY 10 OCTOBER

23 ICAO TRAINAIR PLUS MEMBER 10 OCTOBER

24 OUR TRAINING SIMULATORS 10 OCTOBER

25 OUR SIMULATORS Sweden Ireland Hungary Denmark Spain Belgium Malmö: 94 simulator positions 8 x 180 TWR 3D 2 x 270 /360 TWR 3D Arlanda: 8 simulator position 1 x 270 TWR 3D Norrköping 10 simulator positions 61 simulator positions (40 can be configured as COOPANS) 20 (Shannon)+ 16 (Dublin) radar/pilot positions (dedicated COOPANS) 2 x 180 TWR 3D 1 x 360 (270) TWR 3D 1 x 180 TWR 3D, Temporary 34 simulator positions 2 x 180 TWR 3D 270 TWR 3D consisting of 5 TWR controller positions and 10 pilot simulator positions/controller (ACS/APS) 3 x 180 TWR 3D 14 simulator positions More positions might be installed during spring simulator positions 5 x 180 TWR 3D 1 x 360 TWR 3D 40 radar/pilot positions (dedicated Eurocat/BEST) 10 OCTOBER

26 OUR SIMULATORS In Summary: m 2 Training facilities 360+ Simulator positions 20 x TWR 3D simulators 5 x 270/360 0 TWR 3D simulators 1 x TWR 3D simulator 10 OCTOBER

27 OUR STAFF OUR KEY RESOURCE Over 120 permanent employees Competence pool of temporarily employed teachers, consultants and SIM-pilots 20 nationalities and more than 25 languages 10 OCTOBER

28 OUR STAFF OUR KEY RESOURCE 10 OCTOBER

29 GET IN TOUCH WITH US (+46) OCTOBER

30 ATSEP at Entry Point North AB

31 ENTRY POINT NORTH ATSEP TRAINING 15 OCTOBER

32 ENTRY POINT NORTH ATSEP COURSES Rating Training Emergency Training Refresher Training Rating Training SMC rating training Conversion Training Provided by EPN Continuation Training Provided by EPN Qualification COM Qualification NAV Qualification SUR Qualification DAT Qualification SMC Assessor OJTI Refresher SHARED BASIC Training OJTI Initial Training Development Training 15 OCTOBER

33 ATSEP TRAINING ATSEP Basic, 8 days ATSEP Shared, 3 days ATSEP Qualification COM, NAV, SUR, SMC, DAT-DP, 7-10 days ATSEP OJTI, 4 days ATSEP Assessor, 3 days On-site or at Entry Point North 15 OCTOBER

34 ATSEP QUALIFICATION REFRESHER or at EPN 15 OCTOBER

35 ATSEP COURSES courses held so far 6 courses planned for the rest of the year Courses are held either at EPN premises or on-site at customers premises Customers from: Sweden, Belgium, Holland, Thailand, Denmark, Albania, Egypt, Slovenia, Romania, Kosovo 15 OCTOBER

36 ATSEP around the world

37 AERONAUTICAL RADIO OF THAILAND LTD., (AEROTHAI), THAILAND How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? AEROTHAI, as an ANSP in Thailand, signed the contract with the Ministry of Transportation to provide air navigation service in BKK FIR. Currently, the Civil Aviation Authority of Thailand (CAAT) develops and amends regulations to oversight the aviation industries in Thailand. How do you assess previous competences of an ATSEP? We assess competences of an ATSEP after he/she passed the OJT course and after he/she accomplished important courses that related to his/her Job s function. How is assessment and refresher done, and are you using any computer-based tools? We don t used Computer-Based Tools, but we use a conventional tool (paper exam.,oral exam.) and supervise by CNS instructors and senior expert engineers. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? Currenty, We use CAAT Regulations but we don t apply EU Regulation 2017/373. For ICAO Training Document (e.g. Doc.7192), some Ground-based CNS technologies (e.g. NDB, PSR, AFTN) are very old and obsoleted. ICAO Doc. content should be more emphasized on the future CNS/ATM technologies (e.g. Satellite-based CNS technologies, ATM automation system, IT and Cyber Security for Aviation). 15 OCTOBER

38 ALBCONTROL, ALBANIA How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? Albcontrol Sh.A is still certified under requirements set out in Implementing Regulation 1034/2011 and 1035/2011 and continue to comply with those requirements as well with essential requirements form basic regulation. (Now with new reg 1139/2018) Waiting ACAA to transpose the new regulation. How do you assess previous competences of an ATSEP? In our Competency Scheme is stated that the Competency Board will check the ATSEP s competence through the combination of practical and theoretical examination. The first competence was obtained for 22 ATSEPs and every three years they have to maintain these competencies. How is assessment and refresher done, and are you using any computer-based tools? Dedicated check (flexible) and refresher per rating each year. Not yet but planned to. Some efforts on creating a question s pool with the support from the vendors is on-going. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? The new reg on Common rules in the field of civil aviation Page 11. (17) It is important that personnel used by ATM/ANS providers, such as Air Traffic Safety Electronics Personnel ('ATSEP') are appropriately qualified and trained to perform their duties. ATM/ANS providers should also implement training and checking programmes, taking into account the different types of safety-related tasks performed by their personnel. The implementing acts adopted under this Regulation and concerning responsibilities of ATM/ANS providers should lay down further detailed harmonised rules for such personnel, including ATSEP to ensure the necessary level of safety. Is a positive development for us although our main goal is Licensing 15 OCTOBER

39 AIR NAVIGATION SERVICES FINLAND, FINLAND How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? NSA approval is based on European Single European Sky (SES) requirements. How do you assess previous competences of an ATSEP? By theoretical and practical tests for every System/Equipment which ATSEP will work with. First after Basic Training and then every 3 years. How is assessment and refresher done, and are you using any computer-based tools? ATSEP Assessors grade practical tests for ATSEPs. We have evalueted software tool for ATSEPs which includes all tasks and duties which ATSEPs do for the Air Traffic Safety Systems and Equipment. (Fault tickets, periodic-maintenance, other tasks etc). The tool also has an automatic competence handling, which monitors on going competence (including training, tests, work tasks). There are alarms for ending certifications/ratings for all systems. Tool also has an alarm if ATSEP tries to operate/work on a system for which he/she doesn t have certification/rating. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? ATSEP-instructor s and ATSEP-assessor s competence and training should be defined more specifically. 15 OCTOBER

40 AVINOR AIR NAVIGATION SERVICES AS, NORWAY How is your organisation approved by the local regulator ( or ICAO 10057) or how will it be in the future? Avinor is a Service Provider and our regulator perform frequent audits on our activity. How do you assess previous competences of an ATSEP? All ATSEP had to pass refresher courses with exam in all relevant topics. How is assessment and refresher done, and are you using any computer-based tools? We are mainly using e-learning courses and some selected class room courses. Competency and skill are assessed by completion of the courses and passed exams. The e-learning courses are mainly produced by using ispring Suite 9 with PowerPoint as a computer-based tool. Do you think ICAO 10057/ is up-to-date and if not, how do you think it should be changed? Local structure is today made according to our own regulation and meet international requirements. ICAO manual /EASA will be the future guidelines for Norwegian standard regarding education. 15 OCTOBER

41 AZERAERONAVIGATION AIR TRAFFIC DEPARTMENT, AZERBAIJAN How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? Azerbaijan is not a part of EASA jurisdiction, so, it is approved by the State Agency of Civil Aviation on the basis of ICAO standards. However, Azeraeronavigation Air Traffic Department uses EASA Reg 373 as a guidance for training development. How do you assess previous competences of an ATSEP? It is assessed by the the Assessment team, which includes HR personnel, subject matter experts in form of interview and live performance simulations (if needed). How is assessment and refresher done, and are you using any computer-based tools? Assessment is done once in 3 years by the Assessment team, which includes HR personnel, subject matter experts and legal experts in labour law) in form of interview and live performance simulations (if needed). Refresher courses are mandatory for all ATSEP once in 3 years. We do not use any computer-based tools. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? 15 OCTOBER

42 BILLUND AIRPORT, DENMARK How is your organisation approved by the local regulator (373/2017 or ICAO) or how will it be in the future? At the moment our organisation is approved by the local regulator following 1035/2011 and 550/2004, in the future it will be 373/2017. How do you assess previous competences of an ATSEP? How is assessment and refresher done, and are you using any computer-based tools? The assessment of previous achieved technical skills, is done by continuous assessment. Refresher training is done every 3. years either at S/E level or at qualification level. We do not use CBT. Do you think ICAO, 373/2017 is up-to-date and if not, how do you think it should be changed? From our ATSEP point of view 373/2017 it s up to date. 15 OCTOBER

43 COPENHAGEN AIRPORTS, DENMARK How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? We currently hold a 1035/2011 certificate for CNS, but aim for a conversion to 2017/373 certificate ultimo This is done by Danish CAA s approval of our compliance cross-reference list and referenced documents. How do you assess previous competences of an ATSEP? Qualifications for the position of future ATSEP are assessed by the manager during the employment process. Applicants must hold some certain prerequisites when applying for position. How is assessment and refresher done, and are you using any computer-based tools? AT S/E training, the manufacturers are training the ATSEP s. In this case they act as both instructor and assessor. At refresher training on Qualification training, we use an e-learning module, provided by our training supplier. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? We think that there are some lacks in the regulation (2017/373) e.g. domain/stream for potential MET ATSEPs. 15 OCTOBER

44 DFS, GERMANY How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? Today: national regulation. Future: CR (EU) 2017/373 Annex XIII. How do you assess previous competences of an ATSEP? Interview and/or existing certificates. How is assessment and refresher done, and are you using any computer-based tools? Assessment: electronic tests (LPlus, LMS). Refresher: On-site or courses or elearnings or combination(s) of those. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? Updaters needed for training objectives, new content, e.g. cyber security. 15 OCTOBER

45 EANS, ESTONIA How is your organisation approved by the local regulator (373/2017 or ICAO) or how will it be in the future? We have service based and equipment based approvement on the basis of EU Basic Regulation 216/2008. From 2020 it will be 373/2017. How do you assess previous competences of an ATSEP? Education, previous trainings (domain + S/E), work experience. How is assessment and refresher done, and are you using any computer-based tools? Assessment is done by evaluating results of training and OJT. Refresher includes regular trainings (crisis exercises, safety trainings and domain based refresher trainings). In some cases we use computer-based tools for testing. Do you think ICAO / 373/2017 is up-to-date and if not, how do you think it should be changed? It already needs upgrades in some domains (CyberSecurity etc.). 15 OCTOBER

46 ELTEL NETWORKS, SWEDEN How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? It will be approved by LFV / Swedavia / Local airports. How do you assess previous competences of an ATSEP? If we have an technician who is assessed competent today we have some transitional rules to become an ATSEP. How is assessment and refresher done, and are you using any computer-based tools? We have an ongoing assessment once a year, mainly by discussions. Refreshers are mainly done by theoreticly and practicly maintenance. Today we are not using computer-based tools, but we surely want to do this in the future. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? We know that there is a couple of ongoing opinons. 15 OCTOBER

47 EUROCONTROL INSTITUTE How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? It isn t, the EUROCONTROL Institute is not a Service Provider but a training institute. However, it s a certified TO (Training Organisation) under Commission Regulation (EU) 2015/340 by the BSA (Belgian NSA). The EUROCONTROL Institute does not provide any ATSEP training but it has a course on ATSEP Competence for Competent Authorities and SPs. How do you assess previous competences of an ATSEP? We don t as we are not affected by the 2017/373 regulation. How is assessment and refresher done, and are you using any computer-based tools? We don t as we are not affected by the 2017/373 regulation. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? My expectation is that 2017/373 will include other categories of staff (apart from the current ATSEPs) in Annex XIII (Part PERS). 15 OCTOBER

48 IFATSEA - INTERNATIONAL FEDERATION AIR TRAFFIC SAFETY ASSOCIATIONS How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? IFATSEA as an International Professional Federation does not need approval. However we are in close cooperation with EASA assisting in the developing the AMCs & GM for the New regulation 2017/373. Concerning the ICAO (Doc 10057) it s up to each and every State s discretion to use parts of it as guidance material whenever it is considered necessary for more efficient implementation of ATSEP Training. How do you assess previous competences of an ATSEP? Currently ANSPs across Europe are compliant with Article 9 of Regulation 1035/2011 as well as with the point 3.3 of Annex II to that Regulation and the competence assessment is performed on the basis of the above. In addition some States have established stricter training and competency rules leading to licensing of ATSEP at national level. IFATSEA believes that the existing training syllabus and rules will have to be compared with the forthcoming Annex XIII requirements of EU 373/2017 and a gap analysis should be performed to identify the differences. Mitigating harmonization measures should be apply if necessary. How is assessment and refresher done, and are you using any computer-based tools? Today the rules required by Regulation 1035/2011 vary from State to State. it is worth mentioning that the current situation does not correspond to a standardised environment for ATSEP training and assessment across Europe. IFATSEA believes that with the impementation of 373/2017 the training requirements will drive harmonization. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? Both ICAO & 373/2017 need to be updated to address new challenges as Cybersecurity ( i.e a subset of ATSEP Security training that is already include) and those stemming from new technologies i.e SWIM, Virtual centres, RTS, cloud services, etc. 15 OCTOBER

49 LVNL (ATCNL), THE NETHERLANDS How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? Yearly we are audited by our NSA. How do you assess previous competences of an ATSEP? These are not assessed (ER) Competencies are assessed as part of the hiring process (SMC ATSEP). How is assessment and refresher done, and are you using any computer-based tools? There is a collegial assessment, a knowledge test is done in a question database (digital), the experience is checked in our incident management system. (ER) SMC ATSEP are also trained and assessed in handling severe system degradations on a computer-based tool. Refresher training is done a few times a year, not nearly enough. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? (Refresh) training for assessors and trainers is not specified. This would be very welcome. Further I think this is up to date and as complete as needed. It leaves enough room for a NSA to implement it fitted for the organisation. (ER) 15 OCTOBER

50 NAVIAIR, DENMARK How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? Yes we are approved by local regulator (373/2017). How do you assess previous competences of an ATSEP? ATSEP Basic & Qualification refresher training approx. every 3 rd year. Safety awareness training. System equipment training approx. every 2 nd year. How is assessment and refresher done, and are you using any computer-based tools? We use CBT in limited ways but we are invistigating to do more CBT based training. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? Hmmmm 15 OCTOBER

51 SAAB, SWEDEN How is your organisation approved by the local regulator ( or ICAO) or how will it be in the future? According to 1035 today, changes to 373 later. How do you assess previous competences of an ATSEP? On the job training/ assessment. How is assessment and refresher done, and are you using any computer-based tools? Annual assessment by manager. We have all completed basic education at EPN. Further training has been completed or is being carried out. Do you think ICAO/ is up-to-date and if not, how do you think it should be changed? We are about to immerse ourselves now. Participates in a working group led by the local authority, TS 15 OCTOBER

52 Workshops

53 WORKSHOP REGULATION IMPLEMENTATION Plans for the implementation? How do you see the process? Any issues/problems? 30 min for discussions, and 30 min for presentation in plenum 15 OCTOBER

54 WORKSHOP GROUPS Group 1: Group 2: Group 3: Michael Leif Andersen Radomir Gavrić Dragan Petrović Dick Hoogervorst Eric Mohaboe Erik Roos Hendrik Dermont Jesper Skou Vinther Peter Larsen Robert Mortensen Frans Ligthart Arnfinn Thyberg Mats Scorenius Hannu Valtonen Thomas Bierwagen Troy Buckley Siim Ridbeck Arben Sancolli Svend-Erik Krum-Møller Martin Truedsson Elvira Taghiyeva Bengt Olsson Mikael Olsson Siri Rattanasiripirom Rachan Lekkla Thomas Boyhus Jensen Carsten Malmgren Rasmussen Stefan Neckebrouck Viluma Inguna Piotr Rzeszotarski Aleksander Rabczak 15 OCTOBER

55 WORKSHOP CYBER SECURITY INTRO Today s developments with higher demands to produce and consume data, between the traditional operational domain and the administrative (and the external society) are challenging the traditional way of looking at the security questions. 15 OCTOBER

56 WORKSHOP CYBER SECURITY What challenges do you see for the ATSEP community to adopt to the new situation? What are the biggest risks? Are there any specific areas (training objectives) that have to develop to raise/enhance the security awareness for the ATSEP that are outside the traditional IT security scope? 30 min for discussions, and 30 min for presentation in plenum Same groups 15 OCTOBER

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