Estelle Clark Group Safety & Business Assurance Director Lloyd s Register

Transcription

1 Lloyd s Register: Group Safety & Business Assurance Industrial Safety CEOC 27 th November 2013 Estelle Clark Group Safety & Business Assurance Director Lloyd s Register

2 Lloyd s Register: Group Transformation Lloyd s Register We provide independent assurance to companies operating highrisk, capital-intensive assets in the energy and transportation sectors We work to enhance the safety of life, property and the environment by helping our clients to ensure the quality construction and operation of critical infrastructure Over 8,500 employees at offices in 250 cities and towns covering all parts of the world We celebrated our 250 year anniversary in 2010 Four business divisions: Marine Energy Rail Management Systems (LRQA) 2012/13 turnover US$1.4bn

3 Lloyd s Register: Group Transformation Lloyd s Register s people work on

4 Lloyd s Register: Group Safety & Business Assurance Why I m passionate about safety A long career in manufacturing, energy projects and other sectors with very different safety records As Group Director of Safety and Business Assurance I am committed to a safety culture that supports our mission to uphold the safety of life, property and the environment We have a fundamental responsibility to look after our people it is our license to operate I ve personally led the move beyond rules and regulations to hearts and minds and seen the huge improvement in performance as a result.

5 Lloyd s Register: Group Transformation Why does safety matter? Reputational damage Lost contracts Business interruption Repairs and maintenance Insurance increase Property damage Temporary staff Lost time / absence Profit impact Employee engagement Recruitment decisions Business People Personal injury Restricted work Acute/chronic ill health Medical retirement Loss of job / can t support family Sorrow and emotional loss Stress Legal fees Investigation fees Civil claims Fines Prosecution Imprisonment Legal

6 Lloyd s Register: Group Transformation One of the ways in which we measure safety

7 Lloyd s Register: Group Transformation So how did we effect this change? Safety Culture Maturity TM Model The Keil Centre, 1999 Cooperating Level 4 Continually Improving Level 5 Develop consistency and fight complacency Involving Level 3 Engage all staff to develop cooperation and commitment to improving safety Managing Level 2 Realise the importance of front line staff and develop personal responsibility Emerging Level 1 Develop management commitment

8 Lloyd s Register: Group Safety & Business Assurance What we did to reduce lost time incidents and move from level 1 to level 3 (system aspects) Appointed a Safety Director Appointed a full-time, global, team of safety professionals Created a Health and Safety strategy, supported by annual safety plans Implemented a revised Safety Management System, with specific controls for the major risks our people face Developed global safety training programmes Introduced Golden Rules Provided improved PPE Achieved global OHSAS18001 certification

9 Lloyd s Register: Group Safety & Business Assurance What we did to reduce lost time incidents and move from level 1 to level 3 (behavioural aspects) Appointed a Safety Director Built management commitment and visibility Engaged and communicated with employees on safety issues Introduced the STOP system Told people that they are not authorised to work when they feel unsafe - as opposed to the traditional you do not have to work if you feel unsafe Challenged the belief that accidents are inevitable in certain industries

10 Lloyd s Register: Group Safety & Business Assurance What does an organisation do to get beyond level 3? Develops safety as a core value of the organisation Ensures all employees share the belief that health and safety is a critical aspect of their job Monitors performance but is confident in its processes Constantly strives to improve hazard control Works with clients and their supply chains to increase health and safety awareness and standards Actively participates on industry safety forums Challenges how industry works and constantly seeks safer alternatives Lives with active concern about the next incident

11 Lloyd s Register: Group Safety & Business Assurance Summary - benefits An organisation with a mature safety culture will: Be high performing in all aspects Attract the best people and retain them Have sustained periods without recordable incidents Work with its clients to improve the safety of their facilities Support the industries they serve, helping to keep everyone safe However, fundamentally it is our moral responsibility to look after not only our own people, but also our contractors, customers, suppliers people and to consider consumers We will only achieve that through acting with both head and heart.

12 For more information, please contact: Estelle Clark Group Safety & Business Assurance Director, Global Business Assurance Lloyd s Register Group Services 71 Fenchurch Street London, EC3M 4BS T +44 (0) E estelle.clark@lr.org w Lloyd s Register is a trading name of the Lloyd s Register Group of entities. Services are provided by members of the Lloyd's Register Group. For further information visit